There is a charge on my card for an app that I dont want because I already have the feature

I purchased an App that is already on my Mac

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My itunes telling me to pay for an app that i didnt want, my itunes telling me to pay for an app that i didnt want

my itu
nes keep asking to pay for an app that i didnt want

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106003)

I apologize for my stupidity right from the start so extra points for the help! how do you get get rid of apps that you dont want ever, off of the list of waiting i guess youd call it? im beginning to think its allowing something to affect the safari?

i started having issues with my i pad yesterday afternoon, then i noticed the upper section of the safari which was grey was now charcoal? since then searches are odd and when i click on history to erase its not there? i went into the apps to see if there might be some i missed cleaning out and not only were there, but i cannot remove them, am i doing something wrong? im not a computer person at all so any help would be greatly helpful. your humble ammature, joe.

Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data and also Clear History
If that doesn't work then try closing Safari via the taskbar and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Not sure what you mean by the 'list of waiting' (?). Do you mean that they are on your iPad's homescreens with 'waitin' against e.g. they have haven't finished downloading ?
You can delete fully downloaded apps from your iPad's homescreens by pressing and holding any of them for a second or two and they should start to shake. Then press the 'x' in the left corner to delete the ones that you don't want, and when you've finished deleting press the home button below the iPad's screen so as to stop the apps shaking. If you don't get the 'x' on any of the apps that you've downloaded (you can't delete built-in apps) then check that Settings > General > Restrictions > Deleting Apps isn't set 'off'

TS1702 My sons ipod touch will not accept his apple id for facetime of messages. everytime we enter apple id it flips back to login or sign up page for both apps. Very frustating and I see others have the same problem but have no goosd answers how to reso

Please help with advice on setting up facetime and messages on ipod touch. \When I enter the sign in apple id for both apps it just flicks back to the sign in or sign up page after verifying it.
We have very strong internet, I have already rebooted and shut down and set up a new email account and changed apple id from y7mail to gmail and still it is not working.... super frustrating!! Hope you can help.

Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

HT4990 Is there a way to get a refund for an app I don't want?

I purchased a vocal effects app today for ten pounds, but I didn't realise that in order to get it to work you need plugins, which I don't have. Is there anyway I can get a refund on this purchase? I can't access my receipt as it was automatically sent to my old account of which there is no way of accessing as it has been shut down.

Purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 I need to be refunded for an App that I purchase and it wasn't what the app claim to be. how do I do this?

I purchase an Application from itunes. The name of the App is Voice Dream. On the light version of it said that customers will get access to other speakers once you purchase the the full version. I did purchase the full version and when I open it, It wants to charge me any where between $1.99 and $3.99 for the speakers. I paid $9.99 for the application and I want my money back. How can I do this?

Contact the developer.
Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.

Looking for an app that will alarm on specific text messages.

Looking for an app that will alarm on specific text messages. The idea is to use the message as a pager without a monthly subscription. There is a similar app for andriod called firealert.

I could not find any app that would do this. There are different types of message apps but nothing that I could find to do what I am looking for. For a specific contact I would like the message to have a notification that will not go away until I acknowledge it. Just like you would do if it was a pager.

HT2693 haw do i get a refund for an app that do not work properly (t3 magazine no sound when play the articals)

haw do i get a refund for an app that do not work properly.
i tryed all the troublesooting and still not working properly
the app is T3 magazine ther is no sound when playing the articles on the player
thenks

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Why is there a charge on my credit card for $12.48 that I don't know about?

Why is there a charge on my credit card for $12.48 that I don't know about?

I know it's important to understand your charges cvette52. Have you been able to review your statements to match up this charge? Do you have postpaid or prepay service with us? Wireless or landline?
JonathanK_VZW
VZWSupport
Follow Us on Twitter@VZWSupport

There is a charge on my acct for $107.00 for a game that i didnt buy how do i resolve this problem?

There is a charge on my acct for a $107.00 for a game that i didn't buy, how do i resolve this problem?

change your password, and if you can, change the email associated with your account.
If you use gmail, you can insert a "." anywhere in your address to fake a different email account.
ex:
[email protected]
[email protected]
Whoever broke into your account obviously has/had the username and password to access it.
If you change your email account AND password, they have neither.
I made the mistake of changing only my password at first, then I got locked out of my account because they tried to access it again with the wrong (old) password. This won't happen if they don't even have the right user name (email).

I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niethe

I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niether

Do you have enough funds in your bank account?
otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
One more reason can be because iTunes does actually limit the amount you can change payment methods
Call AppleCare Phone support and have your call directed to iTunes Store
1-800-275-2273

TS1424 I was charged for an App that was presented as being free.Has this happened to anyone else?

I was charged for an App that was presented as being free.Has this happened to anyone else and what did you do?

You were charged for downloading it (some apps allow you to make in-app purchases within them to unlock extra features) ?
If when downloading it then does a purchase price show on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
Of did you add or change your credit card details on your iTunes account when downloading the app ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you have been charged when you shouldn't have then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Charged for an app that I did not dowload - please help urgent!!!!

I have been charged for a ringtone that I did not purchase. I wne t back to my downloaded apps to see if I did it by mistake it is not even there. I was cahregd $3 for a song that I did not even know. Please help me what I can do to reverse this charge and protect myself for something like this happening again?

Hey perihan76,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Please fill out the information here regarding the application and someone will be in touch: https://consumersupport.webapps.blackberry.com/blackberrycommerce/main?ln=en
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

I got charged twice for an app that froze & disappeared

I bought an app called Interior Design_floor plans & decorating ideas by pengfei zheng. It froze when I tried to look at the demo plan on the app so tried reloading it. Completely disappeared so I went back to the App Store and when I clicked on it to see if it would let me reload and it charged me again. So now I've paid twice for an app that first froze then wouldn't reload after it charged me again. No reviews came up until after I clicked to reload it again, if there were any that showed up I wouldn't have bought it at all. How can I get my money back? The app is crap and the reviews I read said the same.
Also clicked on app support and it took me to a website called livejournal which says "this journal has been deleted and purged.

The following may help: http://www.imore.com/how-request-refund-itunes-or-app-store-purchase

I have been charged twice for an app that I downloaded - does anyone know how to complain as they dont answer their phone after half an hour of waiting

I have been charged twice for an app that I downloaded - TOM TOM Traffic does anyone know how to complain as they dont answer their phone after half an hour of waiting and the website is useless to try and find contact details
The Chat on line guy was hopeless too

thanks. yes i am aware of the VoiceOver feature but it is NOT the solution to my problem. as you said, it is a solution to a different set of issues. i want the text to speech ability because i there are books i need to read but do not have the time to sit down and read them and have become used to listening to them read to me either by a professional human reader or with the text to speech software on the Kindle.
I think Apple makes the best audio devices but i am really disappointed in this inexplainable shortcoming. if apple can give us siri they ought to be able to design a nice little button that i can push to turn on text to speech while i am in a document, book, magazine or webpage. clearly it is possible as apple has added the "reader" button in safari to have web pages dropped into the reader format.
thanks for your suggestion though, it is what everyone suggests but it does not address the issue.

There is a charge on my card for an app that I dont want because I already have the feature

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