There is a friends on chat window on Fcebook home page that is missing. Where is it and how can I get I back?

On the home page in Facebook, on the bottom of the left hand corner there is supposed to be a friends on chat window that shows green dots and pictures of my friends that are on chat. Mine is no longer there and i was hoping that you can help me in finding it and putting it back.
Thank you
Patricia Sutcliffe

Hi Patricia, the theory behind clearing cookies is that they may include obsolete or corrupted information. There's no way to know which one poses the problem, so it's usually best to clear them all. Facebook will set new cookies when you log back into the site.
Regarding the chat windows, I don't why the two accounts would work differently. Perhaps it is a setting within Facebook?

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