"There is a problem with this installer package - script is required to complete install," - please can someone clarify script supplied.
I have downloaded EMET 4.1 but it will not install -
"There is a problem with this Windows installer package. A script required for this install to complete. Contact your support personnel or package vendor."
I have seen the same problem answered in the support section with a script posted as follows, and wondered if it would solve my problem - only there is no explanation with it and I have no idea what to do with it! Forgive my ignorance but could someone
please explain what to do with it please? Many thanks.
(I looked up the other thread but I was no wiser.)
This thread is probably a dublet of http://social.technet.microsoft.com/Forums/pt-BR/ab0ee94b-ce61-4a62-8478-41a1e8ac39e2/emet-40-installation-fails-with-error-code-1720?forum=emet
Please create and check a verbose Installer logfile: msiexec.exe /?
_FA2E7A16_A819_4F3A_AB7E_0A039BE81BD7 refers the Custom Install Action Blob _6A58D16B437E5B268B3B9D09B8746240 which conatins this vb script in EMET 4.1:
' Begin
REM kill the old EMET 3.0 Notifier process if running (upgrade scenario)
strAppName = "emet_notifier.exe"
Set objProcesses = GetObject("winmgmts://" & strMachine).ExecQuery("SELECT * FROM Win32_Process WHERE Caption LIKE '" & strAppName & "'")
For Each objProcess In objProcesses
intRetVal = objProcess.Terminate(0)
Next
REM kill EMET Agent 4.0 process if running (re-installing scenario)
strAppName = "emet_agent.exe"
Set objProcesses = GetObject("winmgmts://" & strMachine).ExecQuery("SELECT * FROM Win32_Process WHERE Caption LIKE '" & strAppName & "'")
For Each objProcess In objProcesses
intRetVal = objProcess.Terminate(0)
Next
' End
Managed to get the installation sorted. Go to Control Panel, and where you have a list of all installed programs, repair all the Apple/Itunes related programs. Installation worked fine after that. Hopefully it helps you out too!
Similar Messages
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why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU, go to Control Panel:
XP - Add n Remove Programs
Win7/Vista - Programs n Features
Highlight ASU, click change then Repair. -
Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'
Managed to get the installation sorted. Go to Control Panel, and where you have a list of all installed programs, repair all the Apple/Itunes related programs. Installation worked fine after that. Hopefully it helps you out too!
-
I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
Has anybody had the following error while trying to download iTunes 10.5? There is a problem with Windows Installer package. A program required for this install to complete could not be run.
Go to "control panel" then "add or remove programs". Highlight "Apple software update" Choose "change" click "Repair" This should do the trick. Then download and install iTunes 10.5 again.
-
I'm trying to install iTunes 10.3 on my PC (windows vista) and I keep getting this message, "There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I accidentally removed the Bonjour service from my system a few weeks ago, but my iTunes continued to work. Now I have no iTunes and I don't know how to fix it. SOMEONE PLEASE HELP!!!!
a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
(i'm not on windows, so i can't test...)
good luck!
j.
Correct Answer by Peter Lepere on Oct 14, 2011 3:07 AM
Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
Problem with Windows Installer package. A required program couldn't be run
Hello -
I have a problem re-installing iTunes on my Windows Vista computer.
This is my exact message - note NO Error Codes included:
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
Other similar problems to this that I've seen from Google searches have error codes included or different wording. This is exactly what I see.
Leading up to this, my printer had unexpectedly uninstalled itself (card readers were Drive H) and my external hard drive (which used to be Drive G) and the printer's card reader swapped drive letters all by themselves so now the printer/card reader is Drive G and the External hard drive is Drive H.
then I found that iTunes and QuickTime had also uninstalled themselves and I was getting BlueScreen of Death crashes.
I had to manually delete as many iTunes and QuickTime folders, shortcuts, etc that I could find since I couldn't do a proper Uninstall.
Now the computer is absolutely perfect (no more BlueScreen crashes) except I cannot reinstall iTunes and QuickTime - I get the message above.
Can anyone please help me?
Thank you!
GraciecattTry the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
also, I called apple support and they told me that it may be due to having uninsatlled itunes in the wrong order - but I never uninsatlled itunes. it just stopped working one day. I do recall that I had gotten a message that stated that quicktime had been uninstalled (maybe my 10 yr old had something to do with that). So, i attempted to reinstall itunes and I can't.... there's 3 ipods in the house, my classic, my wife's nano and my 10 yr old's itouch... we've been without itunes for a month now and I really would rather not fork out the $30 that apple wants for phone support. the touch and the classic were purchased last xmas, and the nano was purchased on mother's day - i shouldn't have to pay. Can any of you techies plz help???
Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over. -
I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!
Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I have Wondows Vista... I tried to upgrade to Itunes 10.5, and received an error orginially stating that I was trying to install a version older than the one I had. I uninstalled all of itunes, and now I'm getting the error message "there is a problem with this windows installer package. Aprogram required for this install to complete could not be run.
Help! I have an IPhone, and I would like to get my Itunes upgraded so I can download the new Iphone software...
Thanks!I have been in touch with Apple support in reference to my problem. We went through every solution available, and found no fix. The tech then suggested I contact Microsoft concerning this issue. I thought that suggestion was just to get me pointed somewhere but Apple. Boy was I wrong!! I contacted Microsoft, and was directed to a free download called Microsoft Fix. This program fixed something in the regisitor, and wala everything was fixed!! I now have I-Cloud and I-Tunes loaded and working well. So, if you can't install Apple Software and are running Window 7 you might give Microsoft Fix a try, it fixed my problem.....
-
I am trying to install itunes 10.5, but during the download I get the following message, "There is a problem with this Window Installer Package. A program required for this install to complete could not be run. Contact your support personanal or package vendor." If this is my personal computer and was able to upgrade to the previous version (pre 10.5), why not now? What is my "package vendor"? And what is it I need to do to fix this? The message is unclear. Unfortunately, I deleted my itunes program, thinking that in doing so, 10.5 would finally load. Now I have no itunes on my computer and unable to sync my iphone. Help!
Thanks - RickHi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
when trying to setup itunes on my pc i get the following message: there is a problem with this Windows installer package. A program required for this install to complete could not be run. How could I solve this problem?
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
When Upgrading on my laptop from iTunes 10.2.11 to 10.5.0 the message I get is: "There is a problem with this Windows Installer Package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or pacakge vendor.
After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much! -
Hi,
This is how it all started. When the new update for iTunes 11 came out, I tried to update it. After I had updated it I found nothing had changed. So i tried rebooting my computer and everything and found that still nothing had changed. So I tried uninstalling it. After that I tried to re-install it, but it came up with the
"There is a problem with this Windows Installer package ..." message. So I looked around the internet and found a website that told me to uninstall all Apple products. So i did that. When i tried to uninstall Apple Software Update, it came up with the 'problem with windows' message again. So I used Revo to uninstall it. So I rebooted and tried to install it again. It installed Bonjour and all of the other programs but stopped halfway and gave me the 'proplem with windows' message again. I've looked around and most of the solutions have been to try and repair Apple Software Update, but the problem is, I've already deleted it. So can someone PLEASSEEEE help me fix this problem! (Sorry for droning on)http://support.microsoft.com/mats/Program_Install_and_Uninstall try this an see if it fixes it.
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