There is a window that pops up saying "the ipod cannot be synced. An unknown error has occured (13019).....someone please help me fix this

i get an error message when i try to sync my ipod that says it cannot sync because an unknown error has occured and then it gives a number like this "(13019) someone please help me!!!

@ Jolly and IIIaass
Nothing like being on the same wave length at the same time.  

Similar Messages

  • I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." what do i do?

    I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." What should I do so I can music on my ipod?

    Try resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
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  • I keep getting a message when I try to sync music onto my ipod that says "iPod cannot be synced. An unknown error has occured (13019)"

    I've never ever had this problem before; it's only been the last few days. Every time I try to take music from my library and put it on my iPod, the message always comes up that says, "iPod cannot be synced. An unknown error has occured (13019). What should I do? This has never happened before!

    Did you already try to restore your device? Restoring iPod to factory settings
    Other solutions for this errror are mentioned here: iTunes: Error 13019 during sync

  • HT201413 i have an iphone 3gs and everytime i try to restore it on itunes it just keeps saying an unknown erroe has occured (29) can anyone help me with this

    i have an iphone 3gs and everytime i try to restore it on itunes it just keeps saying an unknown erroe has occured (29) can anyone help me with this??

    Hello Laura,
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    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
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    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    You can find the full article here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694
    Best,
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  • My safari keeps closing unexpectedly and when it does it tells me that it quite while using the .GameHouseBeachParty.so plugin. I have no idea what this means! Can someone please help me fix this?

    My safari keeps closing unexpectedly and when it does it tells me that it quite while using the .GameHouseBeachParty.so plugin. I have no idea what this means! Can someone please help me fix this?

    You have the Flashback trojan.
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  • I pluged in my iPod nano 6th generation and it says "The iPOd cannot be synced. An unknown error occurred (13019)"

    I pluged in my iPod nano 6th generation and i says "The iPOd cannot be synced. An unknown error occurred (13019)"     It synces like 20 songs out of 1117 songs and I tried almost everything I know to get it to synce. I restarted my computer, reset iPod and got the newest version.    So please help!

    Hello Renee116,
    The fix you are looking for is found here:
    https://discussions.apple.com/message/15028503#15028503
    Hope this helps.
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  • I am getting a message that "the i-tunes library file cannot be saved. an unknown error has occurred." what can i do?

    i am getting a message that "the i-tunes library file cannot be saved. an unknown error has occurred." what can i do?

    Have been able to resolve this issue?... I have just exeperienced it and not happy that I can't resolve it.

  • Itunes says 'the ipod cannot be synced A duplicate file name was specified?

    it says this - 'the ipod cannot be synced. A duplicate file name was specified' every time i plug in my ipod, i have not downloaded a new itunes recently, nor do I have a new ipod, this came from completely out of the blue.

    The solution i found to this problem is have windows hard drive recovery tool scan and repair the hard drive on you ipod. To do this, you need to configure itunes so it does not open when you plug in you ipod. Next, plug in your ipod, for windows 7 user a pop up should come up asking to scan and fix device. click yes and give it some time. after the tool in complete unplug you ipod, open itunes, plug your ipod in. if you still get the message, click restore, and start this process on more time. If you do not have windows seven or this pop-up does not appear manually go to you hard recover tool and have it scan your ipod. then follow the rest of the process.

  • Whenever I try to sync my iPod touch, a window appears and says that my iPod wasn't synced because an unknown error has occured (13019). Help?

    Any suggestions on what I can do to fix the problem?
    I've also noticed that it started deleting some of the music on my iPod touch, and so everything on it is screwed up.
    I don't want to restore it because then I'll lose all the information on my apps. (Is there any way to recover that information along with the apps?) If I do restore it, will there be a chance that the error will occur again, otherwise I would have lost everything for nothing.
    By the way, the software version of my iPod is 3.1, it's 2nd gen., and my iTunes version is very far behind from the new version currently available. Could that be part of the problem, too?

    Try here:
    iTunes: Error 13019 during sync
    Not updating the iOS should not effect your problem.
    As long as all the apps are in the iTunes library, you will not lose app data by updating the iOS.

  • I have an ipod nano 4GB and use pc windows xp . since last year my ipod didnt sync any new songs saying "the ipod cannot be synced the required folder couldnt be found" and when i try to update the itunes version another error occured. plz HELP!!!!!!!!!

    I have an ipod nano 4gb and use pc with windows XP. since last year my ipod suddenly didnt want to sync any new songs saying " the ipod "MOAMEN" cannot be synced. the required folder couldnt be found" and when i try to update the itunes version another error occurs and i dont know when i tryed to format ipod i didnt find "format" button. so plz give me suggestions instructions i extremely bored !!!!!!!!!!!!!1

    Uninstall/Reinstall iTunes then try to rebuild the library.
    http://support.apple.com/kb/HT1925  (uninstall/reninstall)
    http://support.apple.com/kb/HT1451 (recreate library)

  • ITunes says, "The iPod cannot be synced because it cannot be found" when it tries to sync the tracks.

    When I connect my iPod Touch by USB to my MacBook with iTunes open, iTunes automatically starts syncing, as it should. When it gets to Step 3 of 5 it says "Determining tracks to sync," and then just as the status message changes the sync stops. An error icon appears in the sidebar next to my iPod. When I click the icon a message box comes up that says, "The iPod [name] cannot be synced because it cannot be found."

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • Itunes won't sync to my brand new ipod classic.  It says "The Ipod cannot be synced because it cannot be found.

    I have been onto Apple by phone, and into the Apple store where both of them recomended that it gets replaced.  I did, got a brand new ipod classic, and i still have the same problem.
    I have attempted to restore, but it won't let me for the same reason.
    On a couple of occations it starts to sync!!  however it goes through practicly the whole syncing process (12,000 songs, heaps of videos) and then just freezes up! The little rainbow orb spins forever until i have to force quit.
    I have had my old ipod and my partners ipod regestered and used on the one itunes with no complications whatsoever, our old ipods sync perfectly with no problems at all.
    very frustrated.
    Is it my Ipod Box?
    Or is it Itunes?
    or does it not like me having more than two ipods registered?
    with the last new ipod which was replaced and the current new ipod that's a total of 4 ipods regestered on the one itunes
    My partner has a Dell Laptop with Microsoft.  I downloaded Itunes on there, ripped one cd, formatted the current new ipod, and it synced the one cd i ripped with no trouble at all.
    Has anyone else had the same problem with their Ipod Classic?
    Mick

    Is iTunes up to date (10.7)?  Have you tried plugging the iPod into a different USB or using a different USB cable?
    I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread to check your Hard Drive's health.  He always covers what the resulting numbers indicate.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    B-rock

  • HT201442 for my ipod 5g i can not downgrade ios 7.0.4 to ios 6.1.3 it was saying that  (a unknown error has occured {3194} ,,,,can you help me too downgarde//

    i want downgrade ios 7.0.4 to ios 6.1.3 it wsa saying that [error-3194] can you help me  too downgarde

    Thar is correct. Downgrading the iOS is not supported by Apple. If you try you will get the 3194 error.

  • I've synced ok till recently but an now having problems syncing myipod touch on windows platform - seems to start ok but then get the error message "an unknown error has occurred 13019" and the sync stops at that point so new music is not added - help!

    Hi
    I've been able to sync in the past but recently get an unknown error 13019 and the sync is stopped - so new music i've loaded up and other stuff doesn't go across - my ipod classic syncs ok as usual - but my ipod touch has the error.
    Please let me have any ideas to fix
    thanks
    Bill

    Have you seen this support article related to your error message?
    http://support.apple.com/kb/TS2830
    Or see this older thread with a number of other potential solutions.
    https://discussions.apple.com/thread/2046768?start=0&tstart=0
    B-rock

  • My iPod touch will not sync with iTunes at the end of the sync it says "The iPod cannot be synced. An unknown error occurred (13019)

    Can someone please help me with this problem !!!
    I downloaded the new itunes version and delete & reinstall the song but it still won't synced.
    PLEASE HELP ASAP
    By the Way I have the iPod touch 4 and everything is upgraded ....

    Did you try all the suggestions mentioned here? iTunes Error 13019 during sync

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