There is an error says could not connect to iTunes

There is an error says to me. Your purchase could not be completed

Hi Sharke00!
Try using the following article to help you troubleshoot this issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using the Apple Support Communities!
Cheers,
Braden

Similar Messages

  • HT201413 one day i loggged on and all it said was acssecing itunes store but never got there. then a message came up saying "could not connect to itunes server. check your connection and try again later". what should i do?

    one day i loggged on and all it said was acssecing itunes store but never got there. then a message came up saying "could not connect to itunes server. check your connection and try again later". what should i do?

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • HT4009 I've made many in app purchases on Clash of clans. Now everytime I try buy something it says "your purchase could not be complete" then after says "could not connect to iTunes Store" ... Help?

    Help

    Hi AndyFTW,
    If you are having issues making purchases because you cannot connect to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • TS1368 When i click updates on the app store it says could not connect to itunes please help

    Please help

    See these previous discussions:
    Apps suddenly don't update: Apple Support Communities
    App Store Updates (but only Updates)...: Apple Support Communities

  • I cannot connect to the net using 3G, i have ipad2 16GB, i have tried resetting my ipad2, and resetting the network setting, my location is here in riyadh, everitime i try to connect to the net theres a pop message saying "could not activate cellular data

    i cannot connect to the net using 3G, i have ipad2 16GB, i have tried resetting my ipad2, and resetting the network setting, my location is here in riyadh, everitime i try to connect to the net theres a pop message saying "could not activate cellular data network, please help me guys thanks.....

    Thanks for the quick response. No, I did not get any error messages or any terms-of-usage screen. The employee I told my problem to was not computer savvy either. She just suggested I move to different spots w/in the library to see if that would make a difference. It didn't. When I connected to the library WiFi it did change the Verizon 3G that is usually in the upper left corner to iPad with two to three emanating arcs. I may have to go to the library in the next town. I was able to connect to theirs in the past when I had to download something greater than 20 MB. Unless I really want it, I will probably not even try to download something more than 20 MB due to the hassle. Yeah, I may have been better off getting a normal desktop or laptop and getting WiFi at home. To do that now would mean having my iPad 2 and a desktop computer, which I feel is extravagant. (I know there are a lot of big spenders out there who got the iPad as additional gadget for fun. This is a rich country.) A Verizon rep told me I couldn't set up a WiFi router at home just using an iPad. So it seems like a person who just uses 3G is limited to surfing the net (not even much YouTube because it eats a lot of data) and using email. I read about an app that helps print wirelessly using 3G, but a reviewer said you had to be an engineer to get it done right. BTW, I like the Steelers. I'm old enough to remember Franco Harris and that blond guy whose name escapes me back in the '70s. Since I live in North Jersey I feel I have to support the Giants. But I know football about as well as computers.

  • HT2292 hello i'm facing  problem  i downloaded iTunes version 11 32bit  and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my interne

    Hello i'm facing  problem  i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my internet is on

    Try this...
    Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
    cmd /k netsh winsock reset
    Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
    You should get something similar to this:
    Reboot the computer and the problem should be resolved.
    If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
    tt2

  • I can not log in to iMessage iOS 6 iPhone 5. Error says " Could not sign in. Pleasecheck your network connection and try again. I do have network connection since I can browse the web using wifi!

    I can not log in to iMessage iOS 6 iPhone 5. Error says " Could not sign in. Pleasecheck your network connection and try again. I do have network connection since I can browse the web using wifi!
    I have tried using cellular data connection or wifi and I can not sign in?

    Go to Settings>General>Date and Time>Set Automatically>On.

  • I have internet connection but when i try to activate imessages, error says "could not sign in, please check network connections again

    on my ipod touch i have wi fi connection but when i try to activate imessages and try and enter my Apple ID, it comes up with error saying could not sign in, check your network connections and try again!!!

    Tap Settings > General > Reset > Reset Network Settings then restart your iPod.
    Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.

  • HELP ME!!!! itunes wont open, error says could not open key......

    I attempted to update itunes to the newest upgrade, and the upgrade was unsucceful, and now this error comes up everytime i try to open itunes (it wont open at all). the error says
    Could not open key:
    HKEYLOCALMACHINE\Software\Classes\.wav\OpenWithList\iTunes.exe.
    Verify that you have sufficent access to that key, or contact your support personnel.
    This makes no sense since this is on my home PC

    hmmm. okay, if you're currently just getting the "itunes has encountered an error ..." let's try the following technique.
    preliminaries
    download and save a fresh copy of the itunes 6.0.1.3 installer to your hard drive. (eventually we're going to run the install from there rather than online.)
    iTunes 6.0.1.3 Installer
    switch off any antivirus and antispyware applications prior to any uninstalls, installs or repair installs.
    uninstall
    use the complete uninstall instructions given in the following document to remove your existing itunes and quicktime:
    Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
    ... and if you run into problems on the uninstall, try using the Installer Cleanup utility:
    Description of the Windows Installer CleanUp Utility
    reboot after uninstalling.
    reinstall
    remember to switch off your antivirus and antispyware.
    reinstall itunes using the 6.0.1.3 installer you downloaded previously.
    if you get the "itunes has encountered a problem ..." error message again after that install, first check to see if your Quicktime will launch. if you get an error message when you try to launch quicktime, try using the following technique:
    iTunes 6 for Windows unexpectedly quits when opened
    keep us posted on your progress.
    love, b

  • ITunes could not connect to iTunes store. An unknown error occurred (-3212) - Does anyone know how to fix this?

    iTunes could not connect to iTunes store. An unknown error occurred (-3212) - Does anyone know how to fix this? I've tried alot of solutions and nothing seems to be working at all
    Each time I try to connect to the iTunes store, this has popped up. I googled error (-3212) and also followed the steps on iTunes support. I downloaded the new itunes and chose "repair files" all to no prevail. I use iTunes on a daily basis and bought and iTunes card 2 weeks ago which I now cannot use. Does anyone know how to fix this?

    Just in case, let's try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • How to fix ipad error -1004 "could not connect to the server"

    I am trying to access the tablet edition of Vanity Fair. I already have a subscription and when I click on the "Tap here for acces to the tablet edition" it takes me to a screen & this error message pops up:
    Cannot Open Page
    This page cannot be opended because of an error
    This error is "Could not connect to the server."(-1004).
    I have deleted, reinstalled via itunes on my mac, done a hard restart and nothing seems to be working. I can browse the web using safari and am connected to the internet via wifi.
    Any suggestions?

    I have the same issue, too. My New Yorker subscription is fine, always has been. But my Conde Nast Traveler subscription won't work. I can get to the screen where you enter your information (either with name and address or subscription number and zip code), but once I press Continue I get the error.
    I emailed Conde Nast's customer service, and this is what they said:
    Dear Subscriber:
    Please accept our sincere apologies for the inconvenience you have
    experienced.
    We have applied a fix to the app for the server error and you will need
    to close and re-open your app. To do so, please double click the "home"
    button to close the running app and then re-open your app.
    Please let us know if you still experience any problems.
    If you should need further assistance, please be sure to include all
    previous e-mail correspondence.
    Thank you for your interest in Conde Nast Traveler.
    Sincerely,
    Shar
    That didn't work. I tried the restarting the iPad, as someone here suggested, but that didn't work, either. Interesting that this seems to be a Conde Nast issue - my NY Times and National Geographic subscriptions are just fine, too.
    I'm afraid I'm not sure what the guidance in this knowledge base article means: "Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software." How does one do that on one's iPad?
    I actually wonder if it's a firewall issue. Are any of you attempting to enter this information at work, for example? I am, and my company has a firewall/proxy that gives me issues sometimes. I'm going to try to find a wifi hotspot at lunch to see if it'll work there.

  • TS3694 Error message in App Store saying "Can not connect to iTunes Store"?

    Just started using my iPad 3 that I just recieved for my birthday a few days ago. Last night went to download a new App from the App store, which was free. After hitting the "free" button and continuing on and hitting the "download App" button I received an error message saying "Can Not connect to iTunes Store" and the word "OK" under that to make it go away. I continued on with other games to see if it was just an issue with that one but no matter what i hit it says that same error message. I spent hours on the phone with Apple Support only to have the gentlemen have me save everything on my iPad onto my iTunes on my PC and then start to Restore to Factory setting and then was told if had any issues to call them back. I left the room for about 5 min. only to come back to have an error message saying "The ipad could not be restored, an unknown error occurred (3014). I was just wondering if anyone else is having any issues similiar to mine. Please advise. My next step is to call back up and ask to speak to a Support Specialist the gentlemen said..once it goes to the "restore" point regular tech support can not help he explained.. Just frustrated after spending over 1 1/2 hrs on the phone to have gotten nowhere and now have to call back and start again with something brand new.. I just think i got a lemon!!

    This what Apple's iTunes specific error codes support article says about that particular error.
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • Connection Error: DE could not connect to the activation server. Pls make sure u r connected to the internet.

    Yes, I am connected... how else could I write this?
    Adobe chat doesn't help. Adobe Tech doesn't help!
    I purchased a book and I want to read it!!!  HELP!
    Also, since this is the first book I have downloaded there is not "de-authorize" option.
    Thanks.

    yes... uninstall 4.0... go to download site... scroll down and download 3.0install 3.0 and authorize computer than you can upgrade to 4.0
    Connection Error: DE could not connect to the activation server. Pls make sure u r connected to the internet.
    created by readingjenn in Adobe Digital Editions - View the full discussionI am also having the same issue.  Following to see if you get an answer. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7063023#7063023 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7063023#7063023 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • TS1368 itunes could not connect to itunes store . an unknown error occurred (11556)

    Can any bady help i have problem with iTunes could not connect to iTunes Store.and unknown error occurred(11556)

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Itunes could not connect to itunes store - an Unknown Error Occured (502 )

    PLEASE HELP !!!!!
    For the last 3 days I have been trying to login to the itunes store, but have recieved the message "Itunes could not connect to itunes store - an unknown error occured (502)" each and every time. Can someone please tell me why this is happening and what I can do to fix the problem. I would really like to download some games onto my Ipod, but am having no luck.
    Thanks
    Elizabeth
      Windows XP  

    I have been getting the "cannot access" result for several days, even trying again repeatedly throughout the day and night. It may have started after the last Windows security update. I have not changed anything else on my system prior to this happening, nor have either of the ISP's I use. I agree "something" must have changed, but there seem to be a lot of other people experiencing this same problem. If you are one of them, did it start after applying the Windows update?

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