There is an unwanted, graphic across the top of the home page on my desktop.

There is a graphic that looks like a wave, which covers the top inch and a half of my home page. It doesn't show up on Explorer, so I'm wondering if it's some kind of virus on Firefox.

You can check the connection setting here: Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select No Proxy
See "Firefox connection settings" in [[Server not found]]
Do a malware check with a few malware scan programs.<br />
You need to use all programs because each detects different malware.<br />
Make sure that you update each program to get the latest version of the database.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

Similar Messages

  • I put in my gift card code and at the top of my home page it says that I have 15 dollars. When I go to purchase it still makes me put in the code and says that it invalid. How do I pay for something when I already put in the code? please help

    I put in my gift card code and at the top of my home page it says that I have 15 dollars. When I go to purchase it still makes me put in the code and says that it invalid. How do I pay for something when I already put in the code? please help

    See Here  >  http://support.apple.com/kb/TS1646
    If no joy...
    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I have a 2 inch gray bar across the top of my home page now after dragging a few windows around my desk top. I'm not sure if it's a mozilla thing or google thing but it just appeared and I would like to get rid of it. g

    My home page is just www.google.com with a search box and a picture of some planets as a background from my computer. While I was dragging the restored down browser window, I slipped with my mouse and now I have a light gray two inch bar across the top of my background picture. It's below the; Search-Images-YouTube-News-Gmail-More icons. When I right click on it and select inspect Element (Q) it says div#gbx1.gbqfh in three different colors. I would like to get rid of it, but I don't know if it's a google or Mozilla issue. I know google has been changing things so it wouldn't surprise me if it was just a coincidence.

    Is there any text in that gray bar?
    I see some buttons on it, do they have a tooltip?
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    Are you using a proxy to connect to the internet?
    See "Firefox connection settings":
    *https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

  • The Yahoo search engine is not listed as an add-on or extention, but there it is at the top of my home page. How do I get rid of it?

    When I check the tools/add-on/extensions , the Yahoo toolbar is not listed as being on my PC. Therefore, I cannot uninstall it. Nevertheless, it is positioned to the right of the Firefox address bar, taking up unnecessary room.

    Check the Window control panel for Yahoo.
    * From the Start menu, select Control Panel
    * Open the list of installed programs:
    ** If in icon view, click Programs and Features
    ** If in category view, under "Programs", click Uninstall a program
    * In the list of programs select the program, and then click Uninstall.

  • I've lost the google window at the top of my home page. It normally appears at the top of the my.yahoo page. How can I get it back?

    I normally get a top frame in my home page showing the website address of the page and, to the right, a space for my search engine. I seem to have lost these on my computer. My partner's computer still shows these, but I can't seem to find differences in the two computers' settings to explain. How can I get this frame back?

    From your Safari menu bar click View / Customize Toolbar.
    Drag the default bar up or individual objects.

  • I am missing my tools including bookmarks, frequently visited sites, etc. at the top of my home page? How do I bring them back?

    Other tools missing are EDIT, TOOLS, FILE

    Toggle Menu Bar (when hidden) click '''Alt + F10(in keyboard) to see it again'''.
    or if you are in Full screen click F11(in keyboard).
    for more info : [https://support.mozilla.org/en-US/kb/Keyboard%20shortcuts#w_miscellaneous Keyboard shortcuts - miscellaneous]
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • After updating my iPhone 6 to 8.1.1 the suggestion bar across the top of the keyboard is no longer there. How do I get it back?

    After updating my iPhone 6 to 8.1.1 the suggestion bar across the top of the keyboard is no longer there. How do I get it back? I had it before the update and loved using it.
    Thanks

    Check to see that Settings > General > Keyboard > Predictive is turned ON.

  • There is a white stripe across the top of the browser window which covers the top of the sceen. I cannot see the navigation or menu options, how can I fix?

    There is a white stripe about 3/4 of an inch tall across the top of the window. I cannot grab the menu bar, or see the menu or navigation window, or the search bar. When I click on the white strip, it goes through to the desktop like the top of the program does not exist.
    I've never seen this issue before.

    A screenshot may help
    * [[How do I create a screenshot of my problem?]]

  • I downloaded a program to be able to open docx diles and now every time I try to open one there are endless new tabs that read "new Tab" scrollomig across the top of the screen. How do I make it stop?

    I had an old version of office so I tried to install a free download that will allow me to open docx files. Now when I try to open one and endless stream of tabs that say "New Tab" scrolls across the top of the page. How do I make it stop. I already went and got office 2010 but it is still doing it. It does not do it if I use Internet Exployer for the browser.

    See [[Firefox keeps opening many tabs or windows]]

  • HT2509 Despite what this article states, Apple support told me not to try to remove any fonts as it could cause other possibly serious problems.  Is there a program which can be safely installed which will keep at the top of the font list those fonts whic

    An article in the New York Times yesterday told how to remove unwanted fonts from the Font Book.  I followed its instructions (the same as those on the webpage "support.apple.com/kb/ht2509") and was NOT successful in removing fonts.  Despite what the newspaper article and the web page stated, my attempts to remove fonts were unsuccessful.  I use perhaps 15-20 of the hundreds and hundreds of fonts, and deleting those I don't use would make choosing a font a lot faster.  I called support and was told not to try to remove any fonts which I myself had not added to the list(I have not added any) as doing so could cause significant problems elsewhere.  The support tech suggested that there might be independent software programs which would keep at the top of the list those fonts I have used, which sure would speed up the process of selecting a font.  Anyone know of such a program, or how to safely alter the font list Thanks.

    I just spoke again to tech support and this time an answer was provided that works!  Choose the font you want to use, drag it to the left, and a new "unnamed" folder will appear.  Continue to drag into that folder fonts you want to use.  You can click onto that folder to change its name.  Then when using font book merely click on that folder to open it and select the font wanted.  This tech rep also confirmed that you should NOT try to delete individual fonts as they are part of the basic operating system; he did confirm that the apple web page in parentheses above says otherwise, and will refer that to higher ups to see about removing or modifying that page.

  • Firefox on my wife's laptop has lost the black bar that used to show Maps, Gmail etc. Now at the top of the screen there is a blank bar, triple height, with just the Google search input box. How do I get this back? Or is this a question for Google?

    When I open Firefox there is a black bar, sometimes vertical, other times horizontal, across the top, with links to Maps, Gmail etc. When I open Gmail the same links are listed across the top of the screen, right under the Tabs. In my wife's laptop this appears in the Firefox start-up screen, but not in the Gmail screen. At the top of her screen is a super-wide gray bar with just a Google search input box. Is this a Firefox or Google problem?
    She has XP Home SP3 and Firefox 9
    Thanks for any help.

    What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
    * http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
    *http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

  • Toolbar installed that has caused a blank strip across the top of my facebook page which i cannot click on

    I accidentally installed a toolbar i do not want. i think i successfully uninstalled it, but after it was installed, when i go into the facebook app, there is a strip across the top of the facebook page on which i cannot click on to . this strip includes my spot on which i click on to my wall or homepage in facebook. if i move the page down far enough, i can click on other things, but never can i get far enough down to click on these tabs. this only happens in firefox, which i prefer wayyy over google chrome for gaming. do i need to delete firefox and reinstall? please help!

    Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
    *See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
    *See --> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
    *See --> http://kb.mozillazine.org/Uninstalling_toolbars
    If that does not solve the problem:
    *See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    *See --> [http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    *See --> [http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • Some of my desktop documents now have the Mozilla logo on them & when I open the doc "new tab" keeps running across the top of the page

    Once I made Firefox my default browser, some of the documents saved on my desktop have the Firefox logo on them. When I opened the document, the top of the window has all of these "new tab" quickly and continuously running across the top, up to 131 before it stopped. So, how do I remove the logo from all of my documents?

    If there is currently no file handler application that handles PDF files then the Firefox updater/installer registers Firefox as the default application to handle PDF files and thus they get a Firefox icon (Bug 452254).
    You can right-click a PDF file in Windows Explorer and use the open with dialog to change the default application to the Adobe Reader or your preferred application to handle PDF file.
    If the icon doesn't change to the icon of that application then you may have to change the icon on the desktop via other means.
    *[https://bugzilla.mozilla.org/show_bug.cgi?id=452254 bug 452254] - Register for audio/video .ogg and .pdf file handlers if nothing else has
    <i>Please do not comment in bug reports<br>https://bugzilla.mozilla.org/page.cgi?id=etiquette.html</i>
    See also "FileTypesMan - Alternative to 'File Types' manager of Windows":
    *http://www.nirsoft.net/utils/file_types_manager.html

  • Can not access email addresses when they are a link. F/F goes nuts and "untitleed " keep flashing across the top of the screen.I have to get out of that page fast or manually shut down thwe computer.

    Can not access email addresses when they are a link. F/F goes nuts and "untitled " keep flashing across the top of the screen.I have to get out of that page fast or manually shut down the computer

    Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
    This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

  • How do I remove side bar and go back to tabbed browsing across the top of the screen?

    I update firefox and was asked how I wanted tabs displayed. I orignally had new tabs opening across the top of the screen but changed a setting so they came up on the sidebar. I want to go back to tabs across the top of the screen but can't find how to do this.

    Your above posted system details show outdated plugin(s) with known security and stability risks.
    # Shockwave Flash 10.1 r82
    # Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers
    Update the [[Java]] plugin to the latest version.
    *http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
    Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
    *http://www.adobe.com/software/flash/about/

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