There is data in the cloud from my old phone, But I can't access it

Hi-
I bought iPhone 6 on day one since the line was not long, but had not backed up to iTunes. The tech at the store said he could put the photos in the cloud. He apparently did since there is 822mb of data listed from my old phone. Now I need a picture from it. How do I access it? I have looked around on my phone and iPad, nothing. I have downloaded iCloud Photos which will allow me to delete photos but not download them and I got a program called Syncios which does see and allow downloading but only for my present iPhone. I live on an island so I can't go to a Genius Bar so you are my last hope... Thank you.

Hi swarrine,
It sounds like they made a backup of your iPhone and you have not restored from that backup. So to get it back on, you would need to make sure that your iPhone is currently backed up and then erase the contents of your iPhone to get you to the Welcome screen to walk you through restoring from that backup. Once that is done, then you can import those photos to your computer. For more information, take a look at the articles below for more details.
How to back up your devices using iCloud or iTunes
https://support.apple.com/en-us/HT203977
Restore your device from an iCloud or iTunes backup
https://support.apple.com/en-us/HT204184
Take it easy,
-Norm G.

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Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
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What is it you are worried about losing that isn't already on your current device?

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How does one access data in the cloud from two different computers

This isn't a problem but a question anticipating a possible problem.
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Thanks den.thed,
Apologies for not replying back sooner - I've been away.
Although your suggestion helped me in getting a copy of Lion that I could use, it didn't help with the restore from Time Capsule issue. I had to download the Lion app onto my MacBook & then transfer it across but it wouldn't let me upgrade my OS for some reason, so I ended up wiping the iMac completely and restoring via my Snow Leopard install disk. For some reason, this time, it let me have the option of using Setup Assistant to access the Time Capsule for a complete restore.
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http://support.apple.com/kb/HT1766
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L have a replacement ipad and my icloud back is from an old os system. how can I access it?

Please help

Welcome to the Apple community JB.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

There is data in the cloud from my old phone, But I can't access it

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