There is no 60 minutes call available

Hi there.
i have paid for several countires to subscribe for 60 minutes call, however, none of my subscriptions provides me 60 minutes! I can talk up to 40 minutes and 20 minutes reminder is just have been paid without any use. It has been the same for all my subscriptions as I told, so it can not be considered a technical problem. How can I ask for more help and to whom should I write to check my account? 
Many thanks for any advice.

 kamilian wrote:
How can I ask for more help and to whom should I write to check my account? 
Hello
On checking your account I don't see a problem with it.
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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