There is no audio in video recording

There is no audio in video recording

Bengt,
I would recommend reaching out to support directly for this. Either email them back at the support email you have from your previous case, or you can chat with a live agent. A possible fix is here, along with the link to the live agent Audio missing from recorded meeting
Alternatively, you can reach out to Adobe support directly through one of these numbers Adobe Connect Support phone numbers

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