There is no serial number in my new Photoshop Elements package - what do I do?
There is no serial number in my new Photoshop Elements package - what do I do?
The serial number is often on the white liner box inside the printed box, if you got a serial number. But these days you often get a redemption code instead, which you use to get a serial number. The redemption code may be on your receipt:
Redemption Code Help
Similar Messages
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How can I get it?
Okay. If you don't have the serial number and haven't registered the product, I'm not sure what to suggest other than contact Adobe directly.
Contact Customer Care
1 (800) 833-6687
Benjamin -
How do i figure out what my serial number is for adobe photoshop elements so i can download it?
See this:
Find your serial number quickly -
There isnt a serial number on my new sim pack
i had problems from putting my old number to my new sim and said i had to give a sim serial number and its not on the pack
Hi
Have you been able to get this resolved? If not could you send me a private message with your mobile number and full name and after some security questions we can get this resolved for you.
Thanks
Sorcha
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Where do I find my serial number to reinstall my Photoshop elements 6?
Where do I find the serial number on my photoshop elements 6? I need to reinstall.
If you registered it with adobe, you can go to the main page of adobe.com and look for the My Adobe link, then work your way through the links there and you should find it.
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Where can I find the serial number for my Adobe Photoshop Elements 11 program?
I purchased Adobe Photoshop Elements 11 a couple of years ago and had it installed on my old laptop, and now I am trying to install it on my desktop computer. I cannot find the serial code anywhere on the box or DVD envelope, and I have tried entering every code on the box I could find (all invalid). It's supposed to be a 24 digit code with letters and numbers, right? I looked at my account to see if I had any products previously installed, but it says I don't for some reason. I also tried checking my email to see if I had been sent the code, but I wasn't able to find anything. I obviously had the code at some point since I was able to install the program a few years ago, so I'm not sure what happened? Can anyone help me?
Try this --
Go to the bottom of the link I gave you, and you will see
click that link and then click the chat button to talk to an Adobe agent -
I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash. There is no serial number on the back of the case. How can I obtain a usable serial number?
Find your serial number quickly
You can activate software without following up and registering it... at least that was the case in the past. The serial number is normally located on the disc case or a box inside the main box. If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software. -
There is no serial number on the box!
I have bought a new computer and am trying to install a less than two years old Photoshop Elements 11 on my new computer.
There is no serial number on the box.
I didn't register it when I bought it, even if I have an Adobe account.
I can't register without a serial number, it's a catch 22-situation.
But somehow I managed to install it on my old computer.
The chat support sucks! We chatted for an hour, they got the issue nowhere, and then the closed the chat support and just left. Just a waste of my time ...
Right now I starting to hate Adobe. Please help my to not get there ...
How do I find the serial number to install it on my new computer?Find your serial number quickly
You can activate software without following up and registering it... at least that was the case in the past. The serial number is normally located on the disc case or a box inside the main box. If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software. -
I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...
dear jeff,
its both the newest versions downloaded at adobe.com <http://adobe.com/>
after testing i signed the contracted and i am paying
the mail with the serial number got lost
both apps are working on my imac
now the should be installed on my book
there are no informations in creative cloud about my problem.
Am 04.03.2015 um 22:41 schrieb Jeff A Wright <[email protected]>:
I need a serial Number for lightroom and photoshop. Its working on the imac already, I am paying. Now want to install on the mac book. There are no adobe-mails...
created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion <https://forums.adobe.com/message/7252990#7252990>
Berndh38291059 what version of Photoshop and Lightroom are you installing? Do you receive any specific error messages?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7252990#7252990 and clicking ‘Correct’ below the answer
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Bernd Hoff
Fotoproduktion
Stoffeler Str. 26
D- 40227 Düsseldorf
+49 211 37 05 14
+49 171 642 42 07
[email protected]
berndhoff.de -
Why won't they provide me a serial number for my new software
why won't they provide me a serial number for my new software?
They have promised to send me an email 5 times but never received anything. I'm baffled.I chatted this morning. Just an extention of the merry-go-round. Nothing accomplished.
Manashi: Hello! Welcome to Adobe Customer Service.
Manashi: Hi Alain.
Manashi: May I please have your email address registered with Adobe while I review your request?
alain: email adress given here
Manashi: Thank you.
Manashi: Could you please elaborate your issue more clearly?
alain: ordered through your site. did not work May 3
alain: sorry mmore to come
Manashi: May I have the order number of the software?
alain: call in may 3rd and was told i would get an email within 24 hours. still nothing. call back on monday, may 7 and was told i would get it in 24 hrs. still nothing. this is the same routine everyday but still nothing. my order # is xxxxxxxxxxxxx and says here on my account that its completed.
Manashi: Thank you for waiting. One moment please.
Manashi: Thank you for the information.
Manashi: I apologize for the inconvenience caused.
Manashi: I have checked with the case and see that your case has been escalated to higher level, they will contact you via email as soon as possible.
alain: that,s not acceptable. this is what they tell everyday and they NEVER contact me
Manashi: I really sorry for the inconvenience caused. .
alain: what so hard to send an email
alain: can you tell me if they tried
Manashi: Alain, I will personally follow up the case and inform to the higher level so that they will contact you soon.
alain: whats soon
alain: after 6 times of promises, why should i expect a response
Manashi: Alain, you will be contacted within 24 hours.
alain: how will i get compensated for hours over the phone, chat room and support boards?
alain: all that for a serial number? is there an explanation?
Manashi: Alain, if I would have the access, I could have provided you the product, but it is out of my level.
alain: Can you cancel my order?
alain: and you ignore my last question
Manashi: Since the case has been escalated to higher level, I am sorry to inform you that I can not cancel your order.
alain: how will i get compensated?
alain: why i am talking to you if you cant do anything?
Manashi: Once you get the order, please contact us back so that we can initiate the return.
alain: you dont know anything and you cant do anything. Are you not support?
Manashi: I apologize for the inconvenience caused
alain: its been escalated 4-5 times...
Manashi: Okay. -
My friend just upgraded her iPhone and gave me her old one. It is the same as my iPhone but mine has quite a few features that no longer work so she is letting me use hers until it is time for an upgrade. I tried to sync my itunes and apps to it but it is not allowing me. How do I edit my iPhone information so that I can change the serial number to the new phone's?
ThanksYou can't change the seral number of the phone. But if you backed up your old phone by syncing with iTunes you can set up her phone as a new iPhone and restore it from the backup of your old phone. If you haven't backed up your old phone you need to do so by connecting it to iTunes and syncing it. Then on her phone go to Settings>General>Reset>Erase All Contents and Settings. Finally, follow this guide starting at step 3 to set it up and restore if from the backup of your old phone: http://support.apple.com/kb/HT2109.
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I bought Adobe Suite 4 on disc and I have a serial number but my new laptop doesn't have a CD drive. How do I install Photoshop CS4?
Download from Download CS4 products
Install then enter your serial number. -
I lost my seriel number for PS Elements 11 following computer crash. Os is W7
Peter Jones Aug 27, 2014 5:36 AM
Hi,
I lost my serial number for PS Elements 11 following computer crash. Os is W7. I have the cd installation disc but there is no serial number with it or in the envelope
How can I obtain the serial number please?
ThanksIf you registered the software you should be able to find the serial number thru your Adobe account online.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
Serial Number Not Valid- new Windows 7pro workstation / fresh install of Creative Suite 5 Design Premium Win from download will not accept license key to install. This serial number is not valid for this product is the only response being returned. What am I missing?
The key is for Creative Suite 5 Design Premium the download is DesignPremium_CS5_5_LS1 and all associated files in the group.
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I just purchased retail version of PS Elements 13 and there is no serial number included with it.
Hello,
I purchased from Amazon.com in a factory sealed retail package. There is no serial number on the sleeve as this link suggests:
Find your serial number quickly
Adobe is closed today for phone and chat. Can anyone help me? There IS an 8 digit code on the sleeve where the serial number is supposed to be. Am I supposed to do something with that?
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