There is no serial number on the box!

I have bought a new computer and am trying to install a less than two years old Photoshop Elements 11 on my new computer.
There is no serial number on the box.
I didn't register it when I bought it, even if I have an Adobe account.
I can't register without a serial number, it's a catch 22-situation.
But somehow I managed to install it on my old computer.
The chat support sucks! We chatted for an hour, they got the issue nowhere, and then the closed the chat support and just left. Just a waste of my time ...
Right now I starting to hate Adobe. Please help my to not get there ...
How do I find the serial number to install it on my new computer?

Find your serial number quickly
You can activate software without following up and registering it... at least that was the case in the past.  The serial number is normally located on the disc case or a box inside the main box.  If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

Similar Messages

  • There is no serial number on the box that my Elements 13 came in.

    The is an 18 digit numeric code on the box, an 8 digit numeric code on the sleeve, nothing on the disc.  None are acceptable to the system as a serial number.  I have entered every number I can find on the purchased product and box.  I have tried entering the numbers as a redemption code under my account.  Every other Elements that I have has the serial # listed on my Adobe page.  It will not let me register it with any of those numbers online.  How am I supposed to find it?

    See John Nevitt answer in post:
    I did not receive a serial number, not on box. Believe box had been tampered with when I received it this date and see if it helps.
    Thanks,
    Anwesha

  • I need to install photoshop cs4 extended from a disk to a new computer because my old computer had a hard drive crash. There is no serial number on the back of the case.  How can I obtain a usable serial number?

    I have to install Photoshop CS4 extended on a new computer from a disk because my old computer had a hard drive crash.  There is no serial number on the back of the case.  How can I obtain a usable serial number?

    Find your serial number quickly
    You can activate software without following up and registering it... at least that was the case in the past.  The serial number is normally located on the disc case or a box inside the main box.  If you did not purchase the disc from Adobe then it is possible you would have dealt with a redemption code, in which case it would have been up to you to keep a record of the serial number, especially if you did not follow up and register the software.

  • Photoshop 13 wont install off disc.  Can I download it and still use the serial number off the box?

    Tried everything to install Photoshop Elements 13.  Sits at 11%.  There is a C++ issue even though there is no issue!!  My question is can I download it from Adobe and use the serial number off the box?

    Yes, you can download and use the serial number you have.
    PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

  • HT204230 MY IPAD AIR WI-FI 16GB SPACE GRAY  GOT STOLEN BUT I ONLY HAVE A SERIAL NUMBER IN THE BOX,HOW CAN I LOCK IT OR FOUND IT PLEASE?

    MY IPAD AIR WI-FI 16GB SPACE GRAY  GOT STOLEN BUT I ONLY HAVE A SERIAL NUMBER IN THE BOX,HOW CAN I LOCK IT OR FOUND IT PLEASE?

    If you turned on Settings > iCloud > Find My iPad before it was stolen you can use the steps under "If Find My iPhone is enabled on your missing device" in the following link: If your iPhone, iPad, user iPod touch is lost or stolen - Apple Support
    If you had not turned on Find My iPad before it was lost, there isn't a way to locate it. There are some suggestions in the "If Find My iPhone isn't enabled" section near the bottom regarding changing passwords and other steps.

  • I purchased the multi-user iworks and recently had to replace my white imac's hard drive but didn't pay to fix the CD drive.  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

    I purchased the multi-user iworks (yes back when it was new, 2009 or 2010 and recently had to replace my white imac's hard drive (but didn't pay to fix the CD drive).  My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?

    Buy or borrow an external USB optical drive.
    See the confirmation email or covering letter to obtain the serial number. If you have lost it, contact the supplier.

  • I bought Photoshop Elements 12, and cannot find my serial number on the box?

    Hey, I seem to not be able to find my Adobe Photoshop serial number on the box I bought it in, and I still have all the packaging and yet I can't find it
    Where might this number be found ?

    It's on the sleeve protecting the installation CD or DVD.
    Next time, post in the Elements forum:
    Community: Photoshop Elements | Adobe Community

  • I just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

    i just bought a adobe photoshop elements 12 for windows in the store , why the serial number on the box is invalid ?

    Hi,
    Does your serial number have 24 digits starting with 1057?
    Note: Please don't quote your number as this is a public forum
    If your number is not like that it may be a redemption code. See if the following helps.
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    If you need help in finding a serial number inside the box, please see here
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html
    If you still need help, then you will have to contact Adobe. Look at the end of the page I first gave and you should see "Still need help" - click on that.
    Good luck
    Brian

  • I was recently given Adobe Premiere Elements 9, it keeps saying the serial number on the box is invalid. What can I do?

    I was recently given Adobe Premiere Elements 9 from a friend who no longer uses it and knew I was interested in it. but when it comes to installing it, it keeps saying the serial number on the box is invalid. What can I do?
    I have tried entering it all different ways. I'm not dumb I know which one is the serial number this isn't my first Adobe product. Any help would be welcomed.

    Error "The serial number is not valid for this product" | Creative Suite

  • My iPhone is stolen and iCloud doesn't work on it ..could i disactivated my iPhone with the serial number on the box?

    my iPhone is stolen and iCloud doesn't work on it ..could i disactivated my iPhone with the serial number on the box?

    myriama wrote:
    my iPhone is stolen and iCloud doesn't work on it ..could i disactivated my iPhone with the serial number on the box?
    No.
    What to do if your iOS device is lost or stolen
    See here  >  http://support.apple.com/kb/HT5668

  • Why is my iphone 4s 64GB serial number on the box different then the serial number on the phone?

    I just purchased a new Iphone 4s 64GB. I brought it to my carrier to have it activated. when I came home to register it with Apple, I noticed that the serial number on the box is different then the serial number on my Iphone. Why?

    When you bought the iPhone, was the box sealed?  Srink wrapped?  If not then the iPhone may have been changed.
    Have you tried to register the iPhone with Apple and does it come up clean, that is, not previously registered?

  • I downloaded a free version of Photoshop CS5.1. There is no serial number in the package. How can I

    I downloaded a free version of Photoshop CS5.1. There is no serial number in the package. How can I get a serial number to run things?

    How can I get a serial number to run things?
    You buy it?! Not sure what you are asking. The trial will run without a serial for 30 days and that is that...
    Mylenium

  • Why my serial number in the box is invalid

    WHy

    What do you mean by "serial number in the box"? Do you mean that the serial number on the box your iPhone came is does not match the serial number shown in the iPhone itself? If that's not what you mean, please post back and clarify.
    Regards.

  • Where is the serial number on the box?

    Where is the serial number on the box?

    It is usually not on the box, but on the sleeve or insert inside it.

  • My Ipad2 was stolen about a month ago. I still have the serial number on the box. Is it possible to trace the one using my Ipad2?

    My Ipad2 was stolen about a month ago. I still have the serial number on the box. Is it possible to trace the one using my Ipad2?

    No.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
     Cheers, Tom

Maybe you are looking for

  • Document number range - per fiscal year  and continuous

    Hi Experts, In document number ranges,  generally the FI dox have number ranges which start afresh every year whereas MM and SD dox have continuous number ranges over the years.  It is possible to have continuous number range for FI dox also, but not

  • Recording cassette tape to iMac

    Hi there! I am trying to convert a cassette player into digital form through QuickTime.  Whenever recording it sounds great except for an annoying echo.  Any tips on how to alleviate this?? Thanks!

  • Thumbnails of AVI movies in Finder

    What can I do to get the first frame of AVI movies displayed as thumbnails? (instead of these unpredictable thumbnails) I hope there is an easy way because I have lots of clips... Thanks!!

  • Exchange 2010 DAG Replication - too much data crossing the wire

    I'm replicating 3 Exchange databases from our production active Exchange 2010 server across the WAN to another passive Exchange 2010 server at our DR site.  The Exchange server at the DR site does not have any active databases, i.e. no users are hitt

  • Change language in premiere pro CS5.5 for MAC ?

    I uploaded CS5.5 for mac, in french. I managed by reading AE forum to change AE into english but for premier I am lost ! Anyone with a light around ?