There is no way to contact Skype for help

Hi community moderators,
I am facing 2 issues now, and I will post them separately. Thank you in advance.
First of all, it is very hard to contact Skype (as shownn by another latest post)
1. the link of Support request page on the following page does not work
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service?intcmp=SN-Mods 
2. When you scroll to the bottom of the page, the link of "get more help" does not work as well.
3. When I sign up Skype, it displays that there is a "24 hour live chat". But I cannot find it.
Does Skype really have customer support service?
I accept Skype not offering any customer support service if all the services are free. However, a lot of customers are paying Skype for pre-paid, monthly and unlimtied subscriptions (for example, me), I believe we are derserved to contact Skype for help when needed.
Thanks for your help,
Eddie

Hi all,
There were issues yesterday from what I could tell with the Support system.
It's now working today for me on W7 SP1 chrome 40.0.2214.111, can you all try again?
Anthony
This post was by Anthony- I do not work for Microsoft!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
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