There is no ZENworks Reporting Server configured
There is no ZENworks Reporting Server configured in the Management Zone.
This shows up on a fresh install of primary server (only server) in the ZCC under reporting I did not get any errors when I installed the server. This looks like a duplicate post from some Windows users but there was not much help there for me. Is the Reporting server not part of the default install? I see no errors in the logs and not sure how to proceed.
Thanks
Originally Posted by mmayer5823
There is no ZENworks Reporting Server configured in the Management Zone.
This shows up on a fresh install of primary server (only server) in the ZCC under reporting I did not get any errors when I installed the server. This looks like a duplicate post from some Windows users but there was not much help there for me. Is the Reporting server not part of the default install? I see no errors in the logs and not sure how to proceed.
Thanks
No, as you can see here: NOVELL: Downloads - Novell ZENworks 10 Configuration Management SP3 (10.3) Standard there is a separate ISO for the reporting server.
Thomas
Similar Messages
-
There is no ZENworks Reporting Server configured in the Management Zone
I have ZCM 10.1 installed on SUSE. I installed Reporting. The above is the
message when I go to reporting so here I sit. I can't seem to find anything
in the documentation to configure it other than a pointer to the SAP website.
That isn't particularly helpful.
Any pointers or advice?
Bob Taylor
Harrang Long Gary Rudnick P.C.
bob.taylor at harrang.com
Bob J. Taylor
Harrang Long Gary Rudnick P.C.
bobdottaylor@harrangdotcomSorry it took me so long to see this reply. I started looking at your tids
and it turns out that Reporting is not installing. All I have is the xml log
which I am having trouble understanding. I have attached it as I am not sure
what to look for.
Bob
On Thu, 15 Jan 2009 22:25:13 GMT, "Susan Perrin" <[email protected]> wrote:
>Hi
>
>Can you check out the following tids:
>
>7001797
>7000973
>
>Also be sure you aren't logging into the zcc using a user source syntax such
>as [email protected] (see readme about this)
>
>If 7001797 helps you out, I'd like to followup with a test that we are
>considering for future releases.
>
>If the services can't start then we would want the install logs. See tid
>3418069 section
>
>Component Name: Installation and Deployment - ZENworks Reporting Server
>(Business Objects Enterprise)
>
>Thank you
>Susan
>
>
>"Bob J. Taylor" <bob.taylor_at_harrang.com@> wrote in message
>news:[email protected]. .
>> Forgot to add this isn't a 64bit machine and reporting and ZCM are on the
>> same
>> server.
>>
>>
>> Bob
>>
>> On Wed, 19 Nov 2008 18:31:44 GMT, Bob J. Taylor
>> <bob.taylor_at_harrang.com@>
>> wrote:
>>
>>>I have ZCM 10.1 installed on SUSE. I installed Reporting. The above is
>>>the
>>>message when I go to reporting so here I sit. I can't seem to find
>>>anything
>>>in the documentation to configure it other than a pointer to the SAP
>>>website.
>>>That isn't particularly helpful.
>>>
>>>Any pointers or advice?
>>>
>>>
>>>Bob Taylor
>>>Harrang Long Gary Rudnick P.C.
>>>bob.taylor at harrang.com
>>>Bob J. Taylor
>>>Harrang Long Gary Rudnick P.C.
>>>bobdottaylor@harrangdotcom
>> Bob J. Taylor
>> Harrang Long Gary Rudnick P.C.
>> bobdottaylor@harrangdotcom
>
Bob J. Taylor
Harrang Long Gary Rudnick P.C.
bobdottaylor@harrangdotcom -
I have installed a Zenworks Reporting Server
But I cant login into BO
incorrect username or password.
Is there a dfault password to enter BO.
There is no documentation for it or I can not find it.lubroe,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/ -
Permissons problem with Zenworks Reporting Server InfoView
Hello,
I am currently haveing a problem with the Zenworks Reporting Server InfoView.
I can access the Reporting server if i am logged as the Zone administrator however if i am logged in as anyone else I get an error.
the error that is displayed in ZCC is "An error occurred while trying to launch the ZENworks Reporting Java Infoview. For more details, see the ZCC log."
here are a few of the lines in the ZCC log
21 Apr 2009 11:31:08
Exception Info:
21 Apr 2009 11:31:08 Class....... com.novell.zenworks.reports.exception.ReportExcept ion
21 Apr 2009 11:31:08 Message..... com.crystaldecisions.sdk.exception.SDKServerExcept ion: Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)
cause:com.crystaldecisions.enterprise.ocaframework .idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
detail:Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)
The server supplied the following details: OCA_Abuse exception 10499 at [.\exceptionmapper.cpp : 67] 42040 {}
...Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008) Unknown user
21 Apr 2009 11:31:08 Logged at... ReportRedirection...382
21 Apr 2009 11:31:08 ============== Exception (end) =============================
21 Apr 2009 11:31:08 MessageUtil..........78 :Error: An error occurred while trying to launch the ZENworks Reporting Java Infoview. For more details, see the ZCC log.Originally Posted by rohit_kumar
yes, in 10.2 thats how it is behaving with eDirectory !
I'm having the same issue, but I can not sign into ZCC as user@domain. User is super administrator, but can not create folders. Administrator can create folders but can not refresh data. -
ZENworks Reporting Server & 64-bit
Hi, will it be possible, at some time, to install the ZENworks Reporting Server on a 64-bit OS? We are running right now ZCM 10.2. And when I try to install ZENworks Reporting Server with the DVD ZCM_REPORTING_10.1.0.iso all I get is an error message saying that it cannot run on a 64-bit OS.
Thanks in advance for everything!You need to use the 10.2 ZRS version with a 10.2 zone and this will work on 64bit as stated. One for linux and one for windows on download.novell.com.
-
Problems with Report Server configuration
I am installing the Report Server using the Web Cartridge in Oracle Aplication Server.
The version of OAS is 4.0.
I have followed the steps indicated in the manual of configuration of the Report Server, but the cartridge it doesn't work, being obtained the following error in the logging files:
06-29-2000 12:46:40 543608 andromeda `Cartridge Server` 2696 1 0x400fff `OWS-10804: Cartridge instance failed to initialze `
06-29-2000 12:46:40 560208 andromeda `Cartridge Server` 2696 1 0x400fff `OWS-10911: Throwing exception for reason: wrkwfCreate: Error in Creating instances `
06-29-2000 12:46:40 608409 andromeda `Broker` 122 1 0x10fff `OWS-04793: Operation oracle_OAS_Cartridge_OASCartridgeFactory_create_nw returns exception IDL:oracle/OAS/Cartridge/CreateFailed:1.0 `
06-29-2000 12:46:40 760776 andromeda `Cartridge Server` 2696 1 0x400fff `OWS-10827: Cartridge LISTA/Lactas init instance callback did not return WRB_DONE `
06-29-2000 12:46:40 778988 andromeda `Cartridge Server` 2696 1 0x400fff `OWS-10911: Throwing exception for reason: wrkwInit : instance init did not return WRB_DONE `
When an application and a cartridge are defined for the Form Server there is not any problem, and OAS it works perfectly.
I wait some suggestion on that it is what can have been forgotten in the configuration the one cartridge.
Thank you in advance."Unable to connect to the server at CALYSTO\ReportService.
Hello Tom,
It should be "ReportServer" in the URL, not "ReportService".
In "Reporting Service Configuration Manager" look up the correct URL. Open Internet Explorer with right-mouse click => "Run as Administrator" and open the URL, this should work. Navigate to "Side setting" (on top right side),
go to tab "Security" and add your account with role "System Administrator". Afterwards you should be able to open the URL without running IE as admin.
Olaf Helper
[ Blog] [ Xing] [ MVP] -
Report Server Configuration Issue
Hi all ,
We are trying to install Report Server 11gR2 ( 11.1.2.1.0) , Weblogic Server is 10.3.6.0 on Sun Solaris on Sparc (64-bit) version 11. Java used is JDK1.7_21 .
We first installed Weblogic and did a software only install of Forms and Reports 11g. Now we are trying to configure Report Server by running config.sh from $ORACLE_HOME/bin directory.
Everything is working fine untill wizard try to restart WLS_REPORT server . When it tries to restart WLS_REPORT managed server it gives unable to restart managed server error. Log files of Managed server are giving below error :-->
<Dec 9, 2013 5:40:27 AM CST> <Critical> <WebLogicServer> <BEA-000386> <Server subsystem failed. Reason:
java.lang.ExceptionInInitializerError
java.lang.ExceptionInInitializerError
at weblogic.rjvm.LocalRJVM.getLocalRJVM(LocalRJVM.java:72)
at weblogic.rjvm.JVMID.<init>(JVMID.java:373)
at weblogic.rjvm.JVMID.setLocalID(JVMID.java:239)
at weblogic.rjvm.RJVMService.setJVMID(RJVMService.java:48)
at weblogic.rjvm.RJVMService.start(RJVMService.java:30)
Truncated. see log file for complete stacktrace
Caused By: java.security.ProviderException: Error parsing configuration
at sun.security.pkcs11.Config.getConfig(Config.java:71)
at sun.security.pkcs11.SunPKCS11.<init>(SunPKCS11.java:110)
at sun.security.pkcs11.SunPKCS11.<init>(SunPKCS11.java:86)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
Truncated. see log file for complete stacktrace
Caused By: sun.security.pkcs11.ConfigurationException: Unknown keyword 'useEcX963Encoding', line 15
at sun.security.pkcs11.Config.parse(Config.java:425)
at sun.security.pkcs11.Config.<init>(Config.java:194)
at sun.security.pkcs11.Config.getConfig(Config.java:67)
at sun.security.pkcs11.SunPKCS11.<init>(SunPKCS11.java:110)
at sun.security.pkcs11.SunPKCS11.<init>(SunPKCS11.java:86)
Truncated. see log file for complete stacktrace
>
The WebLogic Server encountered a critical failure
Reason: Assertion violated
Exception in thread "main" java.lang.NoClassDefFoundError: Could not initialize class weblogic.protocol.ServerIdentityManager
$Initializer
at weblogic.protocol.ServerIdentityManager.findServerIdentity(ServerIdentityManager.java:64)
at weblogic.protocol.URLManager.findAdministrationURL(URLManager.java:173)
at weblogic.server.ServerLifeCycleRuntime.getLifeCycleOperationsRemote(ServerLifeCycleRuntime.java:1078)
at weblogic.t3.srvr.ServerRuntime.sendStateToAdminServer(ServerRuntime.java:429) "
What could be the cause of this error , we had done all the prerequisites and Admin Server is also working fine .
Please help .
RegardsHi Subathra,
From the
document, we can know that “Starting with the SQL Server 2012 release, the Reporting Services Configuration Manager is not designed to manage SharePoint mode report servers. SharePoint mode is managed and configured by using SharePoint Central Administration
and PowerShell scripts.” It means that the Reporting Services Configuration Manager (2012) is no longer required or supported to configure and administer Reporting Services SharePoint mode. We should use SharePoint Central Administration and PowerShell scripts
to configure this.
For more details about how to install Reporting Services 2012 SharePoint Mode for SharePoint 2013, we can refer to the following articles:
http://msdn.microsoft.com/en-us/library/jj219068.aspx
http://blogs.msdn.com/b/biblog/archive/2012/12/04/installing-and-configuring-sql-reporting-services-on-sharepoint-2013.aspx
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support -
Hi
I want to configure report server in Oracle10gAS(10.1.2)in LINUX 4 so that I can run reports through browser, which were compiled in Reports2.5 .
So kindly help me through details informations , means - what are the files to be configured and how?.
With Regards
SubirCheck this link
http://www.oracle.com/technology/products/ids/daily/may02.html
Rajesh Alex -
Reporting server configuration in ATG Customer Intelligence 10.0.3
Hi,
I am trying to setup an ATG customer intelligence 10.0.3 installation to support an ecommerce application running on ATG webcommerce 10.0.3. When doing the cognos configuration for the reporting server in ATG CI, its required to specify the Gateway URI and Controller URI for Gateway properties.
What should be the values of these properties?
Is it required to install any applications or webpages in Apache server to enable these 2 properties?"The Oracle ATG Web Commerce 10.0.3 release does not have a separate documentation set. For this
release, please use the manuals in the Oracle ATG Web Commerce 10.0.2 Online Documentation Library,
which can be viewed or downloaded from the Oracle Technology Network.
Almost all the information in the 10.0.2 documentation library applies to the 10.0.3 release".
http://docs.oracle.com/cd/E22630_01/CRS.1002/index.html
Praveer -
Reporting Server Configuration
Hi,
Please share any document for configuring the Reporting services in SQL 2008 for SAP BPC M 7.0.
Thanks in Advance.
Regards,
G.Vijaya KumarSorry I saw after that you are using SQL Server 2008.
Use the follow link like starting point. http://technet.microsoft.com/en-us/library/ms156305.aspx
for more details you will find another links into this article.
Regards
Sorin Radulescu -
ZENworks Reporting Server Install Problems
I am trying to install ZRS onto my SLES10SP1 ZCM10.1 server. The database is on MS SQL 2005 Standard Edition. According to the documentation for 10.1 this is supposed to work. Attached is the log file for the installation.
Any suggestions from the many experts? Jared - I talked to you about this (only on 10.0.3.2 with a Sybase DB) at the KC-NUG meeting.
Thanks in advance,
Pat.phasenjager,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/ -
Please, HELP ME... "ZENworks Repoting Server installation f"
(Sorry was mistake send to the Politic forum)
Server:
#cat /proc/version
Linux version 2.6.16.60-0.42.5-smp (geeko@buildhost) (gcc version 4.1.2 20070115 (SUSE Linux)) #1 SMP Mon Aug 24 09:41:41 UTC 2009
# uname -a
Linux zcm0 2.6.16.60-0.42.5-smp #1 SMP Mon Aug 24 09:41:41 UTC 2009 x86_64 x86_64 x86_64 GNU/Linux
# rpm -qa | grep -i zenwork
novell-zenworks-java-links-1.5.0_11-1
novell-zenworks-addon-image-langs-server-10.2.1-33465
novell-zenworks-configure-server-10.2.1.34436-34436
novell-zenworks-inventory-server-10.2.1-33465
novell-zenworks-policies-langs-server-10.2.1-33465
novell-zenworks-reports-server-10.2.1-34436
novell-zenworks-uninstall-10.2.1-33465
novell-zenworks-zmgexplorer-10.2.1-32627
novell-zenworks-znews-server-10.2.1-33465
novell-zenworks-bundles-langs-server-10.2.1-33465
novell-zenworks-discovery-langs-server-10.2.1-33465
novell-zenworks-managed-devices-langs-server-10.2.1-33465
novell-zenworks-primary-agent-10.2.1-31704
novell-zenworks-temp-extras-server-10.2.1-34617
novell-zenworks-zencore-agent-10.2.1-31891
novell-zenworks-zmgpxeclientfiles-10.2.1-32627
novell-zenworks-actions-10.2.1-30006
novell-zenworks-asset-management-langs-server-10.2.1-33465
novell-zenworks-certificate-authority-server-10.2.1-33465
novell-zenworks-core-server-10.2.1-34693
novell-zenworks-deployment-server-10.2.1-34693
novell-zenworks-java-utilities-server-10.2.1-33465
novell-zenworks-patch-management-10.2.1-1000
novell-zenworks-preboot-langs-server-10.2.1-33465
novell-zenworks-remote-management-server-10.2.1-33465
novell-zenworks-system-update-10.2.1.5432-32066
novell-zenworks-temp-extras-langs-server-10.2.1-33465
novell-zenworks-xplat-pre-agent-10.2.1-32192
novell-zenworks-zmediacreator-10.2.1-32627
novell-zenworks-zmgservices-10.2.1-32627
novell-zenworks-zmgupdate-10.2.1-32627
novell-zenworks-version-10.2.1-34731
novell-zenworks-jsvc-5.5.20-1
novell-zenworks-common-libs-10.2.0-21306
novell-zenworks-addon-image-server-10.2.1-33465
novell-zenworks-bundle-10.2.1-31873
novell-zenworks-certificate-authority-langs-server-10.2.1-33465
novell-zenworks-core-langs-server-10.2.1-33465
novell-zenworks-deployment-langs-server-10.2.1-33465
novell-zenworks-java-utilities-langs-server-10.2.1-33465
novell-zenworks-policies-server-10.2.1-33465
novell-zenworks-zcm-server-10.2.1-33465
novell-zenworks-preboot-server-10.2.1-33465
novell-zenworks-remote-management-langs-server-10.2.1-33465
novell-zenworks-system-update-server-10.2.1-34646
novell-zenworks-thirdpartyimagingutils-10.2.1-32627
novell-zenworks-zmgbootcd-10.2.1-32627
novell-zenworks-zmgmcast-10.2.1-32627
novell-zenworks-zmgweb-10.2.1-32627
novell-zenworks-tomcat-5.5.23-11
novell-zenworks-common-jars-10.2.0.22715-22715
novell-zenworks-bundles-server-10.2.1-33465
novell-zenworks-discovery-server-10.2.1-33465
novell-zenworks-managed-devices-server-10.2.1-33465
novell-zenworks-pre_pkg-10.2.1-33465
novell-zenworks-system-update-langs-server-10.2.1-33465
novell-zenworks-zcm-langs-server-10.2.1-33465
novell-zenworks-zmgpolicy-10.2.1-32627
novell-zenworks-asset-management-server-10.2.1-33465
novell-zenworks-configure-langs-server-10.2.1-33465
novell-zenworks-inventory-langs-server-10.2.1-33465
novell-zenworks-policy-10.2.1-27420
novell-zenworks-reports-langs-server-10.2.1-33465
novell-zenworks-version-primary-server-10.2.1-34693
novell-zenworks-zmglibs-10.2.1-32627
novell-zenworks-znews-langs-server-10.2.1-33465
THis was my steps:
1 copy from the ZRM10.2.1 to the /usr/local/src/zrm
2) cd /usr/local/src/zrm
3) setup.sh
Administrator / qwerty
Zenworks Reporting Server Already Installed in this ZONE
"ZENworks 10.1.0 Reporing Server haz already been installed in this zone.
Do you want to decommission it from the then ?"
OK
BOE XI 3.1 Installation is is progress...
ZENworks service must be restarted in order to use ZENworks Reporting Server.
(*) No, I will restart the services mysel | Next
And see this error:
Installation Resullts:
ZENworks Repoting Server installation failed
Press: Done
After all this steps:
shutdown -r now
from the my Linux do:
https://myzcmserver | Reports
And see this info:
"Note: There is no ZENworks Reporting Server configured in the Management Zone."
What can i do ?
Sergamaltsev1,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/ -
Hello everybody,
I have just installed Developer 10.
Yesterday, I made a report JSP from JDeveloper with the Report Builder, but when I execute the page with the local OC4J Server, the page crashes:
javax.servlet.jsp.JspException: REP-51002: Fail to link to Reports Server central.cie
'central.cie' is the server where i have installed the database and the Oracle9iAS. In fact, I access to the Oracle Enterprise Manager with central:7777
The DB Connection is all right, but I don't know which is
the Report Server.
I don't know how configure the Report Server, if I must deploy in the Oracle Enterprise Manager or if it has one by default.
Please help me as soon as possible because I'm in a hurry. Next week I have a presentation of my project and It's only left the reports.
Thank you very much.1) >>>> but when I execute the page with the local OC4J Server <<
Did you test the report from within builder ? In builder there is a "run to web layout" (a traffic light icon in toolbar). Clicking on it will run the JSP report to web
2) Docs -
see below
In your case see "Publishing reports to web" document.
3) Setup "trace" options for JSP and see in the log files what error you get. Please post them here
In the above document see section 3.3.5
4) Please see in the document the steps to run to JSP
Section 13.1.2
Just to see if you have missed anything
http://web_server.domain_name:port/alias/myreport.jsp?parameters
5) In your BI Reports and FORMS Midtier (Not Infrastructure install) by default there should be a report server running by the name
rep_hostname
For trouble shooting purposes , run a standalone server in the midtier
rwserver server=<any name>
and give
http://web_server.domain_name:port/alias/myreport.jsp?server=server_name&other params
Thanks
Ratheesh
[ All Docs ]
http://otn.oracle.com/documentation/reports.html
[ Publishing reports to web - 10G ]
http://download.oracle.com/docs/html/B10314_01/toc.htm (html)
http://download.oracle.com/docs/pdf/B10314_01.pdf (pdf)
[ Building reports - 10G ]
http://download.oracle.com/docs/pdf/B10602_01.pdf (pdf)
http://download.oracle.com/docs/html/B10602_01/toc.htm (html)
[ Forms Reports Integration whitepaper 9i ]
http://otn.oracle.com/products/forms/pdf/frm9isrw9i.pdf -
Report server run problem (urgent plz)
i am using developer9i, xp opereting system but i am not able to run report server . infact i dont know where report server reside and how configure report server. otn discussion forum gave me below instructions but i need step by step detail to run report server.
pls help me.
i want to see (Please reffer to Note:204538.1 on
Metalink ) but i could not access metalink.
registration does not alow me. i have no country on
country list and no Support Identifier (CSI, SAC,
Access Code etc.) . but i need access.
please help me. access with path
thanks
mostafizDear see this information this is metalink information
Note:204538.1
Subject: Common Reasons & Troubleshooting: "Unable to communicate with the Reports Server"
Type: BULLETIN
Status: PUBLISHED
Content Type: TEXT/X-HTML
Creation Date: 22-JUL-2002
Last Revision Date: 08-MAR-2005
PURPOSE
========
The main purpose of this document is to list the known causes of the "Unable to
communicate with the Reports Server" error. The terms Reports Server, CGI,
Reports Servlet are also described briefly for a better explanation of this error scenario.
This document includes the following sections :
I. Brief summary on the architecture of Reports Server, CGI and Reports
Servlet
II. Sources of errors encountered when running a report with Reports Server
III. How the CGI (or the Reports Servlet) communicates with the Reports
Server
IV. Possible reasons which lead to "Unable to communicate with the Reports
Server" error.
1) Reports Server is up and running
2) tnsnames.ora and sqlnet.ora problems
3) Effect of parameter "ORACLE_HOME"
4) Effect of parameter "maxconnect"
5) Passing very large parameters to reports server
6) A case specific to OAS 4.0.8.2
7) A case specific to WEBDB version 2.1.0.9.3
V. References
I. Brief summary on the architecture of Reports Server, CGI and Reports Servlet
=================================================================================
In order to understand the causes of the error "Unable to communicate with the
Reports Server", let's first briefly review the Reports Runtime Engines, Reports
Server, the Reports CGI, and Reports Servlet architecture.
There are 4 important layers in Reports Server architecture which should be
understood in order to clearly understand the error "Unable to communicate with
the Reports Server" :
1) The Runtime Engines : This is the main layer where the reports are actually
executed. On unix systems there are "rwrun60" and on NT systems there are
"rwrun60.exe" processes.
2) The Reports Server : The Reports Server recieves the job request and queues
it. When one of its runtime engines becomes available, it sends the
command line to that runtime engine for execution. On Unix systems it is
the "rwmts60" executable and on NT systems it is "rwmts60.exe".
3) The Reports CGI : The Reports Web CGI passes the request to the Reports Server.
The Reports CGI or Servlet converts the request to a command line that can be executed by the Reports Server and
submits it to the specified Reports Server. On Unix platforms this executable
is "rwcgi60" and on NTs it is "rwcgi60.exe.
4) The Reports Servlet : Its functionality and function is just the same as "Reports CGI", but it is
a program written in Java as difference to the CGI program (which is
written in C programming language).
The Reports Server may be running on the same server with the CGI program (or
servlet) OR may reside totally on another machine which does not necessarily have
the same Operating System. For instance CGI may reside in a Windows NT machine
while the Reports server may reside on a Unix box, or any other combination with
Unix-Linux-NT-2000, etc.
The reports are called with a URL similar to below with the CGI :
http://fully.qualified.server.name:PORT/dev60cgi/rwcgi60.exe?server=<REPSERVER>&other_parameters=...........
where fully.qualified.server.name is the name of the server where the Reports CGI
reside, and <REPSERVER> is the name of the server.
II. Sources of errors encountered when running a report with Reports Server
============================================================================
The Reports Web CGI (or the Reports Servlet) makes a call to the Reports Server
and asks it to place the output into some destination (defined by DESTYPE and
DESNAME parameters), then gives back the necessary response to the calling
program. For example if the DESTYPE is "cache", then the Reports server generates
the report to a file in a temporary place and gives it back to CGI and the CGI gives
it back to the calling program. Otherwise, if the DESTYPE is "file", the Reports Server
generates the report output to the requested file and the CGI replies back the
following message : "Report output was successfully written to requested
destination.".
If there is any error in this process, the related error message is returned. The
possible sources of errors can be categorized as follows :
1) The errors that are returned from Reports Server; like the Reports Server can
not find the requested RDF file or the report may be run to file and the
directory where the reports output is asked to be placed does not occur or
similar errors. (Usually the REP-XXXX errors)
2) Another possible cause of error is the errors returned by the RDBMS to the
Reports Server, for example a table not found error or things like that. Of
course from the CGI point of view these errors are again transmitted from the
Reports Server but in fact the error originates from the RDBMS. (Usually the
ORA-XXXX errors)
3) Another possible cause of errors is the CGI itself, for example when the CGI
executable can not connect to the requested Reports Server, then we get the
famous "Unable to communicate with the Reports Server". In this document we will
diagnose the common reasons of this last error.
III. How the CGI (or the Reports Servlet) communicates with the Reports Server
===============================================================================
Having said that "Oracle Reports Server CGI - Unable to communicate with the
Reports Server." error is returned back from the CGI itself, let's discuss the
issue of how the Reports CGI connect to the Reports Server. The name of the
Reports Server given in the URL with "server=....." parameter is, in fact, just
a special tnsnames alias, similar to aliases for database connect strings. As it is
important for the CGI to resolve the alias, the CGI needs to know the HOST name (or the
IP) of the machine where the Reports Server is running and the port on which the
Reports Server is listening. So a typical Reports Server alias is defined as follows :
REP60_<MACHINE>=(ADDRESS = (PROTOCOL = tcp)(HOST = <MACHINE>)(PORT = <PORT>))
This is defined in tnsnames.ora file, and the sqlnet.ora file is also used in
the name resolving operation.
IV. Possible reasons which lead to "Unable to communicate with the Reports Server" error.
==========================================================================================
The possible reasons for the "Unable to communicate with the Reports Server" error :
1) Reports Server is up and running :
Make sure that the Reports Server is really running on the specified server
and listening on the specified port. For details have a look at above
explanations for tnsnames alias of the reports server. And because of this the
CGI could not establish a connection to the Reports Server.
2) tnsnames.ora and sqlnet.ora problems :
As described above, the CGI resolves the details for the reports server using
the "tnsnames.ora" and "sqlnet.ora" files. There may be a problem with them,
here are the possible configuration problems :
a) There is no alias in the tnsnames.ora file for this Reports Server
b) The CGI looks into the wrong directory for the "tnsnames.ora" and "sqlnet.ora"
files. By default the CGI checks the $ORACLE_HOME/net80/admin directory for
these scripts, where the $ORACLE_HOME is the home of the Forms & Reports
installation. Please note that in a typical 9iAS 1.0.X installation there
are two ORACLE_HOME's, one is for the iAS and the other is for the tools,
usually the home for the tools is a directory with name "806" on NT and
"6iserver" on unix systems. By defining TNS_ADMIN in the environment, one
can override the search path for these two files.
The TNS_ADMIN variable can be defined in one of the following places :
i) In the environment : On MS Windows platforms check the "Settings
--> Control Panel --> System". On NTs check the environment TAB and in
Win2K systems check the "Environment Variables" button on Advanced tab.
ii) In "6iserver.conf" file. Details are as follows : The main configuration
file for Apache server is "httpd.conf" file which resides in
$IAS_HOME/Apache/Apache/conf directory. In this file there is a line to
include "oracle_apache.conf" and in this "oracle_apache.conf" file
there is a line to include "$ORACLE_HOME/conf/6iserver.conf" file. And
in this file the TNS_ADMIN variable could be defined as follows :
SetEnvIf Request_URI "rwcgi60" TNS_ADMIN=c:\orant\network\ADMIN
Please note that by defining it this way, the TNS_ADMIN will only be defined
for "rwcgi60" calls, so the other parts of the 9iAS will not be affected by
this setting.
c) In sqlnet.ora the "names.default_domain" is set but in tnsnames.ora the
domain is not defined in the alias description. For example if the
"names.default_domain=world" is present and active in "sqlnet.ora" file
then in the "tnsnames.ora" the alias of the reports server should also have
the ".world" extension appended at the end. And another cause is of course
the vice versa for this. If there is no "names.default_domain" is defined
in the "sqlnet.ora" then the alias in "tnsnames.ora" should not have the
domain extension.
Another important point that should be checked is, if TNS_ADMIN is defined
as described above then the search path is as follows, first the directory
defined by TNS_ADMIN is searched, if the "tnsnames.ora" file is not found in
this directory then $ORACLE_HOME/net80/admin is checked. (And on unix systems
/var/opt/oracle is also checked). These directories are only checked if the file
is not present, so if the "tnsnames.ora" file is present in TNS_ADMIN directory
but the alias is not present, then the other directories are not checked at all.
Let us assume that the tnsnames.ora file is present in the TNS_ADMIN directory but
there is no "sqlnet.ora" files here, then the sqlnet.ora file is checked in
$ORACLE_HOME/net80/admin directory, which could cause the same problem if the
"names.default_domain" is defined in this file.
All the above will result in, CGI to unable to resolve the alias in tnsnames.ora
file so it will not be able to establish a connection to the Reports Server.
3) Wrong "ORACLE_HOME" setting :
Wrong ORACLE_HOME setting. This is usually the case for Reports Servlet,
because the environment settings are defined in "jserv.properties" file for the
servlets and the setting here will effect both the Reports Servlet and the
setting for Oracle JSP and other servlets. So the other servlets or Oracle JSP
may need to set ORACLE_HOME to home of HTTP server while the reports server needs
it to be set to the TOOLS_HOME directory. In this case the best alternative is
not to set ORACLE_HOME in this directory and leave it to registry or defined the
ORACLE_HOME in "6iserver.conf" file just like the TNS_ADMIN defined above. For
details please have a look at the following document :
Note 179609.1 "Getting an error Unable to communicate with the Reports Server
using RWSERVLET"
4) Effect of parameter "maxconnect" :
Another common case for this error is that the CGI request reaches the Reports Server but
the Reports Server refuses connection. The main cause for this case is, that the Reports Server
configuration parameter "maxconnect" is defined too low, there are long running reports on the
server or the server is too busy at that time. Usually a second try some
later time results in a successful connection. If this is the case, the end user
may think that the problem is occasional. For details on this case please
have a look at the following document :
Note 125265.1 "Unable to communicate with the Reports Server"
5) Passing very large parameters to reports server :
Another known reason for this error is, if you are passing large parameters
to the Reports Server which exceeds sqlnet transmission blocks then the request may
end up with this error. To test it try with small parameter values. If you hit
this case, the solution is to increase the SDU (Session data unit size) and the TDU
(Transport unit data size) parameters in tnsnames.ora file, for details please
have a look at the following document :
Note 197358.1 "Passing large parameters to Reports show up a Reports Server
error"
6) A case specific to OAS 4.0.8.2 :
If you are using OAS instead of iAS, and the error appeared after
upgrading to 4.0.8.2 then this is caused because the 4.0.8.2 is using RSF
(Required Support Files) version 8.1.6 and the Reports 6i is using 8.0.6 and the
two could not reside in the same ORACLE_HOME directory. So the solution for this
problem is to create a new batch file and use it from which the actual CGI
executable is called. For details please see the following document :
Note 116754.1 "After applying OAS 4.0.8.2 CGI and Cartridge cannot communicate
to report server"
7) A case specific to WEBDB version 2.1.0.9.3 :
Another known case for this error is with WEBDB version 2.1.0.9.3 or less.
If you are using these old versions of WEBDB as HTTP listener, please have a
look at the following document :
Note 95426.1 "URL Not Found When Calling Oracle Developer Report from WebDB Site"On Windows you can create a Report Services:
rwserver -install server=repserverYou have to choose different names for all servers, like your collegue cannot create a server with the same name. You can start/stop this Report server in Services (control panel). Configuration files can be found under $ORACLE_HOME/reports/conf
Martin -
Call report from forms6i, use report server from 10gAS
Hi there,
I have been searching for any info I can get that will help me to do the following:
I want to call an Oracle 6i report from Forms6i but I want to specify a Report Server running on an Oracle10gAS box. Can this be done in a client/server fashion, meaning the forms/reports are on a Citrix box, accessed by many users.
Everything is working fine, using "RUN_PRODUCT" and the "Report Background Engine" to generate the report on the Citrix box. However, I want to use the report server from 10gAS runinng on another box, to generate these reports.
Please reply with any help you give.
Regards
shakHello,
You can use the compatible element in the reports server configuration file :
Description
The compatible element is available for backward compatibility with Oracle Reports 6i clients (RWCLI60.EXE, RWCGI60.EXE, RWQMU60.EXE, RWRQM60.EXE, RWRQV60.EXE, 6i Forms). When compatible is set to 6i, Reports Server will make use of an executable file named rwproxy that listens for requests from a 6i client and forwards them to a 10g server.
http://download-uk.oracle.com/docs/cd/B14099_17/bi.1012/b14048/pbr_conf.htm#i1005999
Regards
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