There no email for answer my security questions
there no email for answer my security questions
ineed chang security questions
Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security
Similar Messages
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I am signed into my iTunes account. However, Im asked for answers to security questions I can't remember. I have clicked to reset through e-mail, yet I am not getting any email from iTunes. Any advice on fixing this?
If you are not getting the email, you can contact Apple Support to have your Security Questions reset:
ACCOUNT SECURITY CONTACT NUMBERS
Once you get them reset, check your Rescue Email address on Manage Your Apple ID to make sure it is still a functional address. It is not the same as your primary or alternate address.
Cheers,
GB -
HT201303 asking for answers to security questions that I didn't set up
To change my password it is asking for answers to security questions that I didn't set up.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link for the questions on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
first time buyer on itunes store, its looking for answers to security questions i dont remember answering, what do i do
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96666) -
what do i do if my account was locked for answering the security questions wrong too many times?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
My Apple ID asks for answers to security questions which I never input. I have searched how to reset my security questions and have found that the option below where your answers are to be input to reset questions does not exist on my iPhone 5c
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114119) -
HT5312 I never recieved email for resetting my security questions
I can't reset my security questions i nevered recieved a email to reset my security questions and i don't have access to a computer
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94096) -
HT5576 i forgot my rescue email and answers to security questions
i forgot my rescue email and answers to security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116333) -
applying apps
go to expresslane.apple.com > follow the steps for itunes; billing & accounts; etc
then send you'll get to a page yo send email (dont do chat later) > ask them to reset your security questions.
they are going to have you verify a couple things on your account to make sure you are you but that should get it fixed -
I just don't know what to do...
You cannot and need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98479) -
Hi,
Trying to purchase a song off of iTunes on my iPhone/iPad/Laptop and on each device it won't allow me to. Each time, it's asking me for security questions; all of which I don't know the answer to (some come up randomly without me even submitting an answer previously).
If anyone has any solutions for my problem, I'd be extremely grateful!
Thank youHere are some options listed by Kappy
https://discussions.apple.com/docs/DOC-4551 -
I tunes is asking for answers to security questions we have never answered what do we do
need help with what to do can not download with out answering.
First try:
Rescue email address and how to reset Apple ID security questions
Next contact iTunes by:
Apple - Support - iTunes - Contact Us -
Why is iTunes asking me to answer security questions when I never registered any ?
Log into the App Store with your Apple ID and password. Locate the apps in question then purchase and download them.
You cannot upgrade the apps she purchased without using her Apple ID and password. -
I haven't purchased anything from iTunes in awhile, but when I tried to purchase a song today, iTunes asked me for answers to security questions. I don't remember selecting or answering any security questions. Can I and how do I reset my security questions?
Contact Apple over the phone and ask to speak with Account Security. http://support.apple.com/kb/he57
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