There's a problem with my pervious purchase and it doesn't let me change cards why?

Ashtin123 wrote:
There's a problem with my pervious purchase..
Then you need to Contact iTunes Customer Service
Use this Link > Apple Support iTunes Store Contact

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I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher?

I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

My iPod says there's a problem with my last purchase and every time I try to look at my history to clear the problem it says there no connection to ITunes

When I log into my acc it ammediatly says there's a problem with my last purchase and to go to my purchase history to clear it. When I hit continue its suppose to take me to the history but it just loads then says cannot connect

the itunes says that it knows that there isan ipod there, but it doesnt recognize it. I have reset the ipod, restarted my computer, and reinstalled itunes.
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components (Apple Mobile Device Support, Apple Application Support, etc ...) and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

HT204053 Why does it say that there was a problem with a previous purchase and not let me download apps?

Everytime I try to download a new app it says that there was a problem with a previous purchase and then it said that my card was declined

These are user-to-user forums, nobody on here will know what the problem with the previous purchase might be.
Does the name and address on your credit card match exactly the name and address on your iTunes account, and have you checked with your card issuer to see if they are ones who are declining it ? You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I recently purchased a book and according to my bank account the payment went through buy now when I try to download anything iTunes says there was a problem with my last purchase and won't let me download how do I fix this please?? Do I have to pay again

I Recently purchased a book from iTunes and according to my bank account the payment was successfull but now when I try to sownload anything it says there was a payment issue with my last purchase! How do I fix this? Do I have to pay again??

Contact the store support staff at: http://www.apple.com/emea/support/itunes/contact.html for help.

TS1702 my payment option for apple ID is showing "billing problem with a previous purchase."It is not accepting my credit card.WHY? No reason given

Why is my application ot updated.

Have you previously bought items when you didn't have sufficient money on your account ? If not then try contacting iTunes support and ask them why it's appearing (these are user-to-user forums, nobody on here will know the actual reason) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then possibly Purchases, Billing & Redemption

I tried downloading a free app and it asked for my billing information and when i entered it, it says that there was a billing problem with a previoud purchase and i have to update it. I keep updating it and it wont let me verify it and i cant get apps

I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!

The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more.

App Store saying there is a problem with a previous purchase but i havent bought anything

My AppStore and iTunes wont let me download anything as it is sayin there is a problem with a previous purchase. I havent bought anything & now cant download anything. Even free apps. Help?

No one here can help you. Contact iTunes support & see what's going on:
http://www.apple.com/support/itunes/

My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

I have a problem with a previous purchase and sign in is required. However, the card is no longer in use and so no money can be billed from it. I need to add a new card so that the money can be taken from that card instead. It's from a different country

I have an Australian card associated with itunes and the App Store. However, I am no longer in Australia and I wish to change my country of residence and card to the UK/English. When I try to change country, it says there's a problem with a previous purchase, meaning I have no money on the Australian card and therefore the previous purchase cannot be billed.
The only way I can pay for the previous purchase is by adding an English card but it won't let me do this.
Does this mean I have to somehow put money on the old Australian card to pay for the previous purchase? Or is there a way I can transfer the bill to an English new card?
Cheers guys
Arron

You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

Ive entered my card details for my app store, been working fine now says that i have a problem with a previous purchase and now wont except my card? I have money on it so im confused, cant even downlad free apps???

Ive entered my card details to set up app store, been working fine until recently it has been asking for my card details again so entered it again an says its been declined, also sayin there was a problem with a previous purchase, i have money on my card so confused?, it wont even let me download free apps, can anyone help getting so annoyed x

To Contact iTunes Support and request assistance Click Here

HT3552 I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.

Have a look here > http://support.apple.com/kb/TS1646

Apple TV keeps telling me there is a problem with my apple ID and password when I try to connect to home sharing. I have checked and rechecked and re-entered several times with same message.

I just bought an Apple TV and am trying to set it up. I am connected to wireless, is having difficulties setting time and date. When I try to connect to iTunes and sharing. It keeps telling me that there is a problem with my apple ID and password. I have quadruple checked and re-entered and it won't recognise it. What do I do? Dan.

Sounds like it is more an issue of connecting to the internet. Not just the WiFi Some people have reported that performing a power cycle on their Internet router solved this.

I Was trying to update my apps, then i got an alert that said sign in required. I pressed continue, then it took me to my acct settings and it said there was a prob with my previous purchase and I havent purchased anything???

I Was trying to update my apps when i got a sign in required alert,
i signed in and it took me to my account settings ]it said there was a prob with a previous purchase and i havent purchased anything?

http://support.apple.com/kb/ht1808

I have problem with the app purchase. I put the correct information credit card but the system said that is incorrect

I have problem with the app purchase. I put the correct information credit card but the system said that is incorrect

Use this for help from iTunes https://expresslane.apple.com/GetproductgroupList.action. This is where you need to get assistance.

There's a problem with my pervious purchase and it doesn't let me change cards why?

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