There was a payment issue and now I can't download any apps on my iPod! Does anyone know why it's doing that?
II'm trying to download free apps but do to a payment issue it won't let me?
Contact iTunes.
Apple - Support -form iTunes Store - Contact Us
I suspect you have a negative balance. You have to resolve that before making any purchases, even free ones.
Similar Messages
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Any helpful suggestions to explain why I can't download any apps will be appreciated.
Its saying I need a valid US address I live in Australia? dont know why its asking that.You can only access the Store of that country your account is registered for. Did you buy the apps using the same account? If you have a billing address registered in Australia, you can't buy in the US Store.
Can you update the apps in iTunes on your computer?
Did you log into your iTunes account and check your info? -
I made a in-app purchase the other day there was an error and I didn't get the credits, well now my credit card has no money on it and it won't let my download any apps in the App Store whatsoever free or not, can someone please help me fix it?
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Wanting some help , since I updated my IPad I can no longer download apps or movies on my iPad , it won't even let me sign I. .
I also have an iPhone which is synced and I updated them both the same day and I have no problems with the phone only the iPad . Any help would be appreciated . ThanksHello there, Gwald.
The following Knowledge Base article offers some great recommendations for troubleshooting your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Specific to iPad are the following:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it checked to pop up it is?! So it's not just youtube for me its all videos!
== This happened ==
Every time Firefox opened
== the last firefox update
''locking due to the age of this thread''haven't tried it myself but saw this earlier in a blog somewhere:
"try retro installing FF v3.6.3",
makes sense 'cos I've only been experiencing the same problem with mozilla & realplayer combo since updating to latest FF v3.6.4
noted that under IE realplayer plugin still works fine, button to 'download this video' comes on as before.....
from what I read retro install will pick up all your bookmarks etc. do no worries there
naughty, NAUGHTY mozilla people! you were 'bombproof' until today....what happened? good luck sorting it out though!!!! I still luv you! -
Iphone 4 I updated to iOS 7 and now I can't download no apps? What do I do to fix this problem?
If you'll take a look around, almost every 5-10 minutes someone is posting on this subject. I'm personally having the same problem. Everyone (including seniors) is saying that it's just a waiting game. The servers are overloaded, and it because there are millions of people just like us, trying to do the same thing we're doing right now.
Rest easy....I'm coming to terms with it myself. No sense in freaking out. We're either fudged, or not fudged. -
I changed my password last year and now I can't download any of my old purchases
Does not work that way.
Are you certain that the password was the only thing changed? Sounds more like a new Apple ID was created. -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Why can't it be accepted?
What is "it"?
If help is desired, stop being vague. -
I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?
Hello, Robke100.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Also, you can make a purchase via the iTunes Store on the computer. This should allow you to bypass accepting the terms and conditions on the device.
Cheers,
Jason H. -
Why my payment method is declined? can't download any apps in app store and iTunes!
why my payment method is declined? can't download any apps in app store and iTunes!
User to user forum, no Apple here.
We cannot answer anything about your account. -
HT204266 I updated my ipad and now I can't download my apps what do I do
I updated my ipad and now I can't download my apps what do I do
This is Too Vague...
Aaron121413 wrote:
... I can't download my apps what do I do
What happens when you try... What Troubleshooting Steps have you tried...?
Are you using the Same Apple ID that Purchased / Downloaded these Apps..? -
So i just got a new Iphone 5s 64 GB. I plugged it into my friends computer and pressed sync with this device only as opposed to sync with other devices and now I can't sync my music from my personal laptop..Is there any way around this?? I'm using Mavericks and newest version of Itunes
Also, I can sync my apps from my laptop but not my music so i'm really confused.. Help pleaseI have the same problem. I bought a 3rd party software (tunejack) and it allowed me to transfer my songs to my new pc. Now I can't play them because I am not authorized. It says I am but then it says im not.
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I had a debt card that was 50 dollars and I spent it all and now I can't get any apps that are free
I need help with my iPod 5 because I had a 50. Dollar debt card I spent it all and now I can't get free apps
Either add money to your card or purchase an iTunes Gift card.
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I updated my iPod and now it won't download any apps?
Soo I wanted to get more out of my iPod so I formatted it. (YIKES!)
Anyway, thee iPod was formatted without backup and then I realized, after adding 300 songs and 19 app, that my two favorite apps, iBooks and Temple Run, weren't installing! Why, because they woudln't donwload , either!
Now, I merely FORMATTED it, I in no way DOWNGRADED my iPod itself. Yet, suddenly, it's telling me I need to upgrade my iOS in order to get this app. My ipod is 4.2.1, and I'm getting fed up with this kind of service from Apple.
So, if you have a solution to this problem, can you please help me? I just want my iBooks and Temple Run back! ALSO:: I used to have 5 different Audible account's files on my iPod, now I can only have 2 There goes $75 worth of audiobooks from my iPod! Is there any way I can get those back as well? I REALLY want them!
Again, any solution you have is great! I'm hoping, more than anything, for someone to help me totally roll back my iPod to three hours ago, before the formatting. However, I'll take whatever help you can offer me!
Thanks in adance!
Bailey
Oh, and another thing!!! I will, if it's the last hope, jailbreak my iPod. How to? And what is the best way to go? Someone help point me in the right direction, if you have no other possilbe solutions! Thanks again!Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode -
Can someone help me. I am using an iPad mini with iOS 7.0.4 with wifi connection. Have had no problems until recently when I was unable to update apps and then noticed that some apps would open but no data would be available in apps like intelicast and Pinterest. I have restored the iPad and now I am unable to download any of my previously purchased apps.
1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.
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