There was a problem downloading the softeware for the iphone.  the network connection timed out

I have tried to update my iphone4 to 5.1.1 and it aways come up with the same message.  There was a problem downloading the softwart for the iphone.  The network connection timed out.  what do i need to do?

See the  More Like This section on the right

Similar Messages

  • There was a problem downloading "A Time for Us / Much Love... / Barratt Waugh". You do not have enough access privileges for this operation.

    There was a problem downloading “A Time for Us / Much Love... / Barratt Waugh”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    What does this mean?

    P.S the error message i got during the download is (err = - 5000)
    Thanks in advance

  • TS3694 Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out.

    Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!

    Error -3259 is a network timeout error, usually. This article might help:
    http://support.apple.com/kb/TS2799

  • Cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

    cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

    When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
    If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
    Reconfigure any security software to allow Apple's servers to pass.
    Useful information for configuring your security software:
    IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
              ▪          port 80
              ▪          port 443
              ▪          phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
    iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
    iTunes also contacts VeriSign servers during an iPhone restore and activation:
              ▪          evintl-ocsp.verisign.com
              ▪          evsecure-ocsp.verisign.com
    For more information see Update and restore alert messages on iPhone and iPod touch
    Temporarily disable or uninstall your security software
    If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
    To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
    Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
    If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
    To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

  • Can't download software updates in iTunes - error message "network connection timed out"

    I'm unable to download software updates for my iTouch 4.1 in iTunes.  I have iTunes version 10.5, Windows 7.  i've tried numerous times in the past and always get the same error message.  I'm now experiencing problems with some of my apps. and I've attempted 4 times in the past 2 days to upload version 5.0. It goes thru the whole download (761.61 MB), says "processing file", then closes out and I get the following message:
    "There was a problem downloading the software for the iPod "xxxxx's iPod". The network connection timed out. Make sure your network settings are current and your network connection is active or try again later. Err = .3529." 
    I ran diagnostics and it said everything was fine. 
    Also not all the apps. on my iTouch are in my iTunes library even though I've synced my iTouch numerous times since I've purchased the apps. with my iTouch.  All the apps on my 2nd screen are on iTunes, but none of the apps. on my 3rd screen of my iTouch are in iTunes. 

    Did you check your security software settings? Troubleshooting security software issues
    iTunes has to be able to contact Apple during the download of the software and the update process.

  • Itunes error there was a problem downloading 8275

    I am running Windows Vista Business 32-bit on a fresh installation of Windows.  I have reloaded iTunes 10 and updated my library from a backup I had on my server.  I continue to recieve the following error when I try to download a new album that I purchased.
    "There were problems downloading some purchased items.
    For more information on the items that could not be downloaded, click below."
    There was a problem downloading “Miss You / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “When the Whip Comes Down / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Just My Imagination (Running Away With Me) / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Some Girls / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Lies / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Far Away Eyes / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Respectable / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Before They Make Me Run / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Beast of Burden / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Shattered / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Claudine / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “So Young / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Do You Think I Really Care? / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “When You're Gone / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “No Spare Parts / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Don't Be a Stranger / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “We Had It All / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “Tallahassee Lassie / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    There was a problem downloading “I Love You Too Much / Some Girls (Deluxe Edition) / The Rolling Stones”. You do not have enough access privileges for this operation.
    Please check that the connection to the network is active and try again.
    Then after that message is cleared I get the following error about 10 seconds later...
    I need HELP ASAP PLEASE!!!!!!!!

    go to the homepage and clivk on your email. then just keep redowloading them until the error stops popping up. sounds dumb but it worked for me.

  • There was a problem updating InDesign CC For more information see the specific error below.  Update Failed Download error.  Press Retry to try again or contact customer support.(49)

    Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
    The following occurs, ad nauseam:
    There was a problem updating InDesign CC
    For more information see the specific error below.
    Update Failed
    Download error.  Press Retry to try again or contact customer support.(49)
    Here's the crux of my frustration:
    (1) Customer Service is NOT contact-able, to receive LIVE help.
    (2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
    Therefore, the real question:
    Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
    Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
    ===========================================================
    UPDATE:
    Here is a way in which I think I was able to "update" my InDesign CC application:
    (1) Sign-In to your Adobe Account
    https://www.adobe.com/
    (2) Click on the MENU icon
    (3) Click on the product InDesign icon
    Your browser should display the page for Adobe InDesign CC
    https://www.adobe.com/products/indesign.html?promoid=KLXLU
    (4) Click on the Download icon,
    Your browser should now display the page to download InDesign,
    https://creative.adobe.com/products/download/indesign
    (5) a Pop-Up window should open, and display:
      Launch Application
      This link needs to be opened with an application.
    with the first option to select being the CreativeCloud(URIHandler)
    (5) Select this application and click OK.
    What happened when I followed steps (1) thorugh (5) is that:
    (a) InDesign CC(2014) was installed,
    (b) InDesign CC, updated, and then
    (c) InDesign CC(2014), also updated.
    Why this all worked, is a mystery to me.
    Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
    A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
    I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
    FURTHER INFO:  I may have neglected to list some important info ... OS:  Windows 8.1 Pro with Media Center, 64-bit
    Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
    Will keep y'all posted!
    Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

    Jackdan error 49 indicates the installer was unable to access a critical file or directory.  You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message: "there was a problem downloading the software for the i

    I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message:
    "there was a problem downloading the software for the iPhone, the network connection could not be established".  This happens even though I have a working internet connection.
    Besides that, all the other functions work properly, even synchronize apps and library.
    Will I be able to update the software?

    look around the forum tons of people repport that they can't update
    makes you suspect that apples update servers can't meet the depand of too many users
    trying to update at once

  • Error while downgrading from ios6(beta4) to ios5.0.1.. i am getting error "there was a problem downloading the software for the iphone" any idea???

    Hi,
        I tried to downgrade my iphone4s os from ios6 (beta 4) to ios 5.0.1(factory settings).
    but all the time i am getting the following error.
    "there was a problem downloading the software for the iphone "rams's iPhone" "
    pls help me to downgrade my device.
    I am from india, ios6 maps are not at all working for india so i want to go for old version so that i can have google maps.
    Regards
    Ram

    You couldn't go back to 5.0.1 even if you wanted to, it would have to be 5.1.1 but if you had a signed copy of the iOS 6 beta on your iPhone I don't believe you can go back.
    You can try Google to see if you can find a workaround. Despite the map issue, if you are a developer don't you need the Beta on your iPhone?

  • I receive the following error message when trying to download and update my software on my iPod touch and iPad - "there was a problem downloading the software for the iPad/iPod "Mikki's iPad". T

    When trying to download and update the operating system software for my iPad and iPod I get the following message - "ERROR MESSAGE" There was a problem downloading the software for the iPad "Mikki's iPad". The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again. later." Is this a setting on my computer - my network is working fine.  I didn't have any trouble before but have just started having trouble.  Please help...

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

    I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • I've iPhone 4s, and I am trying to update it to iOS 5.1 I've downloaded the software from iTunes, but when I click to install it, it says: "There was a problem downloading the software for the iPhone 'Donnbjj1's IPhone'. An unknown error occurred (1480)"

    I have an Iphone 4s 32gb and i'm trying to update it to ios 5.1. i've downloaded the software from itunes but when i click on it to install it to my actual phone it says: "There was a problem downloading the software for Iphone 'Donnbjj1's Iphone' . An unknown error occurred (1480)."

    iOS: Resolving update and restore alert messages
    For error -50: See error 13 and 14: 
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • What do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
    “SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
    Here is my original post explaining what I had already tried:
    “Hi all,
    I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
    I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
    I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
    Can anyone help? Please?!
    Thank you!!!
    P.S. We have a PC, with Windows XP Home.”
    Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
    Tiffany
    P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

  • HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks

    HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks

    Yep, me to exactly the same problem,  the error message keeps telling me to check my internet connection  or try later.  Nothing wrong with my internet connection.  Is it an apple server problem?

  • There was a problem downloading the software for the iphone. An unknown error occured (-23)

    Hi,
    I cant seems to restore my iphone or even downloading the latest iOS 5 update. The error message is as per subject: "there was a problem downloading the software for the iphone. An unknown error occured (-23)"
    Anyone know how to resolve this?
    I have no issue with my network connection.
    thanks
    Alexis

    i had this problem too, check security updates, itunes update to 10.5, disable firewall and antivirus but still the same problem. Seems there is no answer to it.

Maybe you are looking for

  • ACCOUNT ASSIGNED P.O - ERROR IN MIGO

    Dear All ,                                I had created a nonvaluated material , & then made a p.o , now doing MIGO for this nonvau. material , but an error is displayed that " Acctt. det for entry 1000  kbs 0001 is not possible., hence i had gone to

  • Rollup and Cube

    can anyone xplain rollup and cube function in Groupby clause

  • I changed user names and apps won't update, please help?

    Can anyone help me, I recently changed my username and email on my iphone, ipad and imac, but the iphone apps are not updating since is asking me for the old user name and password, which I don't remember. Thank you.

  • Standby db doesn't apply logs

    hi all, my problem is that none archive logs are actually applied to the standby database Background Managed Standby Recovery process started Starting datafile 1 recovery in thread 1 sequence 15536 Datafile 1: '/oracle/ean1/database/data/EAN1_SYSTEM0

  • Set "Contractual User Type" when creating user in AS ABAP

    Hello For our productive landscape we use "mySAP ESS" user-types, see "Licence Data" in SU01 or table TUTYP. In IdM 7.1 SP3 I have not seen any option for reading or setting these kind of values. Is there any way to use this parameter in IdM? How? Wi