There was a problem downloading the software for iphone. A unknown error occured(-23). how do i resolve this?

i cant sync the phone to ios5.

Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley

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  • HT201210 help me " there was a problem downloading the software for iPhone

    help me " there was a problem downloading the software for iPhone

    Temporarily disable or turn off your firewall and anti-virus software and try the download again

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    I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

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    iOS: Resolving update and restore alert messages
    For error -50: See error 13 and 14: 
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    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
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  • I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message: "there was a problem downloading the software for the i

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    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks

    HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks

    Yep, me to exactly the same problem,  the error message keeps telling me to check my internet connection  or try later.  Nothing wrong with my internet connection.  Is it an apple server problem?

  • There was a problem downloading the software for the iphone. An unknown error occured (-23)

    Hi,
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    i had this problem too, check security updates, itunes update to 10.5, disable firewall and antivirus but still the same problem. Seems there is no answer to it.

  • "There was a problem downloading the software for the iPhone....An unknown error occurred (-23)." What should I do?

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    i have the same problem:
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    I have attemepted to update my iPhone 3Gs 8-10 times now over the past three days and keep getting the following error message:
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    Hi,
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    In the mean time I am doomed - looks like the timeout error messages are there to stay.

  • "There was a problem downloading the software for the iPhone"

    I'm in iTunes 8.2 with my iPhone 3G connected. I click "update" and I get a message saying that "iTunes will update your iPhone..." I click update and I get "There was a problem downloading the software for the iPhone "Steve's iPhone 3G". The network connection could not be made."
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    Agreed, I had the same problem but after reading your post I decided to keep trying and it eventually worked. Thankfully for me at least it worked on about the 10th attempt!
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