"There was a problem downloading the software for the iphone"iPhone username". you do not have permission to access the requested resource.
Hi there,
If you have have this error
"There was a problem downloading the software for the iphone"iPhone username". you do not have permission to access the requested resource.
when trying to update you iphone then try to switch to airplane mode and retry (after updating windows and itunes as advised on other threads but did not resolve the error)...it worked great for me. (picked up this tip here https://discussions.apple.com/message/19619175#19619175)
cheers
Hi Guys,
I have the sam problem just upgrading to iOs6.0.1. iTunes returns the following error:
Ive tried updating via my device (New iPad) and same problem.
I started downloading the update last week but stopped it for reasons I cannot remember. Now it seems that Ive clogged my system.
My iTunes is up to date. I have however not run any Quicktime or iCloud updates cause i do not use the software. Will it make a difference.
Also my Windows updates might be a bit outdated, say about a month or so.
Please help, very frustrating!
Also sorry but while Im here I have another question. A while ago the brightness level of my iPad adjusted by itself (not Auto Adjust). Its like it dimmed via Auto Adjust and did not "un-dim" and now Im forced to run brightness at 100% and consequently is hard on battery life. Any ideas?
Similar Messages
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I cant seem to be able to update to iOS 6.1 through my PC for my iPhone 5...The error reads: 'There was a problem downloading the software for the iPhone 'Thomas Honiball'. You do not have permission to access the requested resource".... please help!!
Only developer's have access to iOS 6 now. Thus, if you are a developer you have have access to the developer's forum for iOS 6.
Otherwise you have a bootleg copy and are on yur own./ -
I just installed iTunes 10.5 (latest version as of 11 Jan 2012), onto a computer running Windows 7 Ultimate x64. I loaded my music library into it, it compiled the list and separated them by album. But even though I'd assigned most of the albums artwork through my Zune management software (a Microsoft product), almost none of them populated into iTunes. So I went through and started asking the software to try to find album artwork where possible.
I did this a few times album by album, then I decided to select multiple albums and see what happened. No problems. Then I selected all of the albums I had--about 600 in all--and asked it to get artwork. It seemed to process for a bit, then came back with the error, "Artwork for [album name] could not be located. You do not have permission to access the requested resource." I tried this on several individual albums, only to receive that same error.
The very first time I did it, I was told I needed an account with the iTunes store to make it work, so I signed in using an old Apple ID (the account had been inactive for so long it had been locked for security, I unlocked it and that seemed to be that). Then I did what I described above.
The weird thing--to me--is that I can still add artwork to the albums manually if I want to, from imagery stored locally on my own computer. The only thing it seems to have a problem with is when I ask it to go find artwork from the iTunes store.
Do I need to uninstall iTunes and then reinstall it? Did something go wrong with the process of authorizing the computer to work with the iTunes store? Do I need to de-authorize and then re-authorize the computer? Could this be something related to Windows permissions on the iTunes library?Right on about how to reset the warnings, it was exactly that.
I went through the steps to let iTunes through Windows Firewall, but still get the same problem when I access the iTunes store (and even though I followed the steps in the help file to the letter, I notice it still says iTunes is NOT enabled for it). And now, thanks to the re-enabled warnings, when I try to get it to download artwork for single albums, this is what I get:
"Artwork for [album name] could not be found. An unknown error occurred (-50)."
New results from the diagnostics too:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire 8930
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0034AA84038F17E0
Current user is an administrator.
The current local date and time is 2012-01-13 09:21:52.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9700M GT
**** External Plug-ins Information ****
No external plug-ins installed.
The drive Q: SEMC CD-ROM Rev 0001 is a USB 1 device.
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {403AFC2C-1FCE-43B2-B9E8-D414B29FF5D1}
Description: Intel(R) WiFi Link 5100 AGN
IP Address: 10.100.3.244
Subnet Mask: 255.255.248.0
Default Gateway: 10.100.0.1
DHCP Enabled: Yes
DHCP Server: 10.100.0.1
Lease Obtained: Fri Jan 13 09:00:56 2012
Lease Expires: Sat Jan 14 09:00:56 2012
DNS Servers: 202.174.158.10
8.8.8.8
Adapter Name: {B50EA825-FB09-459D-8855-77E5A43E18B1}
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 04:30:00 1970
Lease Expires: Thu Jan 01 04:30:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Basic connection to the store failed.
An unknown error occurred (-50).
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-01-12 07:09:14. -
I have had this issue with my Macbook Pro ever since I bought it in November. If I start downloading a file with Safari, and the download gets interrupted, I am unable to resume downloading from the point where it was interrupted. Clicking on "resume downloading" button in the downloads list works fine it I do it immediately after the download is interrupted, but if a little time has elapsed (as little as a few minutes) since the interruption it will not let me resume the download, and I get the message in the downloads list "You do not have permission to access the requested resource." I have repaired my permissions...I don't know what else to do. Here's my system configuration:
Macbook Pro Mid-2012 Retina Display
2.3 GHz Intel Core i7
8 GB RAM
System 10.8.2
I just have to editorialize for a moment: My old Macbook Pro and my Mac Pro both worked great with Snow Leopard, but since upgrading the Mac Pro to Mountain Lion and buying the new Macbook I have had all kinds of issues like this. Tech support at Panic software, that I contacted because of issues with some of their software, told me that I was only one of many with Mountain Lion issues, but here we're over half a year since the release of 10.8 and we're only on system 10.8.2. Is anybody at Apple actually trying to fix the issues?
Thanks for anything you can tell me!If you think this is a bug, you can report it here:
Apple - Mac OS X - Feedback -
Home Sharing Problem: "You do not have permission to access the requested resource"
This problem has been posted numerous times here with not one single answer that I can find. Not only does it take about fifteen minutes for Home Sharing to load on my iPad, once it does load I get the "You do not have permission to access the requested resource" when I try to play any video. I've tried resetting everything. Even home videos won't play via Home Sharing. Is there a known bug that someone can tell me about? Or is Home Sharing on iPad just broken.
Possibly related: videos that play on my iPhone on Facebook won't play on my iPad. The iPad is newer and more powerful, you think it would be the other way around. I have never used a jail break on anything. I have never installed any kind of security software.
iPhone 4, iPad 3, mid-2010 27" iMac, Airport Extreme all on the same network with the same iCloud ID.I have been having the same issues on all my iPads / iPhones and can't come up with much info either.
I just seemed to fix it by quitting the app on the device, changing my wifi network to the 5Ghz band and retrying. Loads quick and plays every time (for the last 5 minutes at least)
I did read that there is a bug, in that if you close down the app after you have watched the video(s) you won't get the "permission" error. Seems to be working.
Not super helpful but I feel your pain. -
Every time I try to access anything in the itunes store from my pc i get the following error "We could not complete your iTunes Store request. You do not have permission to access the requested resource. There was an error in the itunes store. lease try again later."
I have accessed the store just fine on my iphone and ipad.
I have restarted itunes, restarted the computer. reinstalled itunes.
Any ideas?Were you using Adobe Creative Cloud to download the application or the Adobe Download Manager? Was this a 'try before you buy' application?
It depends on how you're downloading and where you're downloading from before we can give you a satisfactory answer...
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display -
I have downloaded a series of prison break but 3 episodes are saying "you do not have permission to access the requested resource" and "this episode can not be downloaded at this time" any idea how to fix this please??
I got this error with my iPad 3, my wife's iPhone 4, but not with my iPhone 4s.
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A few days ago I bought a season of the series Psych off of iTunes. I was able to watch the first bunch without a problem but now all of a sudden when I try to watch one it says "You do not have permission to access the requested resource". I tried restarting my phone but that do not help. I cleared up a lot of space on my phone as well. I have and iPhone 4 with the update of iOS 6.1.3.
Are you using the same Apple ID that the purchase was linked to? I had this issue with a shared device, and the other person had logged out of my ID and logged in with hers.
If it's the same ID, then try redownloading the purchase. -
hi, I have a macbook pro with a new hard drive installed and restored. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files' After my new drive was installed I plugged in time machine and it started backing up. I paused it when I realised that it was running for more than a few minutes. I now realise that it probably started backing up the new hard drive all over again. Which makes me think that the original back up must be on the WD back I cant seem to access it. Any ideas would be helpful.
See E-10 in the first link.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems -
Suddenly cannot connect to server "you do not have permission to access the server"
I am one of only two Macs in our office.
Up until now I have been able to connect to our shared folders/server just fine. Occasionally and randomly I would seem to get booted off, but would just log back in.
Now suddenly I get "Connection Failed You do not have permission to access this server".
I seem to get it whether its cifs, afp or smb.
After it denies the connection it also boots me from email. As soon as I cancel the attempt to connect the email recognizes my password again.
I have tried rebooting, repairing permissions and having our network admin change my password and nothing seems to work.
If I enter an incorrect pw it recognizes it as such. I only get the above message when I use the correct username and PW.
Additionally if I go to the other mac in our office I am able to connect using the same credentials without any problem.
This is via ethernet.i also got the same problem on my ipad i have tried every thing i dont knw hw to fix this problme any solution. ???????????????????????????????????????????????????
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i do not even update my iphone through 3G also...
Hello Tirumal,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Best of luck,
Mario -
Cannot play shared videos - get "you don't have permission to access the requested resource" error
When I try to access my shared videos from my iphone 5 (OS 7.01), I get the "You do not have permission to access the requested resource". The videos I'm trying to play are mine....ripped, not ones purchased from apple.
I had this problem too.
I am running iTunes on an old PowerPC MacMini using iTunes 10.6.3. I was trying to stream video on my iPad mini and kept getting the error: "You do not have permission to access the requested resource".
So, I turned on iTunes on my laptop which is using Mavericks and the latest version of iTunes. It worked fine off it. It's just sometimes I like to keep my laptop in its bag and run things off my iPad through my MacMini.
So, I did follow the reset network settings on my iPad. It fixed it temporarily. In the middle of an episode of BBT the error message came up again.
I tried starting iTunes again. I reboot the machine. Still got the error.
So, I ran Onyx on the MacMini. There were a lot of permission errors on the hard drive. Once I fixed those, it seems I now have permission to access that resource.
If you have a disk utility, try running it on your source computer to fix any disk permissions or errors that may be causing the error.
In my case, it was the disk permissions needed repair. -
every time i try to update my ipod to the latest version of ipod software i keep gettint the error message "there was a problem downloading ipod software. The network connection timed out"
Most of the times your security software is the cause for the network time out: iTunes for Windows: Troubleshooting security software issues
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There was a problem downloading “A Time for Us / Much Love... / Barratt Waugh”. You do not have enough access privileges for this operation.
Please check that the connection to the network is active and try again.
What does this mean?P.S the error message i got during the download is (err = - 5000)
Thanks in advance -
when trying to update my iphone 4S software to OS6 on itunes on my pc, i get an error request saying that i do not have permission to access the required resource?
Are you using iTunes version 10.7?
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