There was a problem processing my order
I just tried to order the 18,000 baht creative cloud annual package under name of samornmitr lamsam, here in Thailand.. i was not able to complete and download the programs, but I have been charged 4 times 18,000 baht on my visa account. pls contact me asap to refund. my cell is 081 703 2570 [email protected] my assistant's email is [email protected]
There are 4 orders placed under this Email ID, out of which two are in the process of being completed soon.
Please contact Adobe Support at http://adobe.ly/yxj0t6 to get the 3 orders cancelled as you can use only one CC under one Adobe ID, the cancellation & refund can be initiated only when the orders are completed. As of now none are complete.
Regards
Rajshree
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How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.
In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number. -
There was a problem processing your order, please contact our Customer Service team for assistance.
when i waned to buy and finished filling all the (*), i clicked on conifirm membership they worte this in a red color:
There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, Morocco and Algeria: +33 157324642United Arab Emirates: 80004443085Commonthwealth of Independent States (CIS): +44 207 365 0735Asmaa,
Other than using the suppport phone number, you may try a chat here:
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
when i waned to buy and finished filling all the (*), i clicked on conifirm membership they worte this in a red color:
There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, Morocco and Algeria: +33 157324642United Arab Emirates: 80004443085Commonthwealth of Independent States (CIS): +44 207 365 0735Verify that everything about your Adobe ID and your country and your credit card match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
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I can't renew my plan. It always say"There was a problem processing your order, please contact our Customer Service team on 30714922 for assistance."
I can't find my payment info and renew button. Please help me!In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number. -
There was a problem with your order.
I am trying to order CreativeCloud subscription (using upgrade option) but I keep getting an error "There was a problem with your order." after credit card is beeing processed. I tried it for several times but no success. My card details were entered correctly, card isnt expired and limit isnt exceeded.
Any ideas what could be wrong?
Thanks,
StanislavHi Svizual,
Are you still facing the issue?
-Dave -
There was a problem with your order please call?
My wife ordered a 4S 32GB black model and was putting me on her plan of currently 2 phones. We ordered via the site about a week ago and got the message the phone would ship 11/30, added a data plan etc on a 3rd separate line. Received an order confirmation, but couldnt use the 6-7 digit order number to check on it kept saying no order. Today she checked and said she received soemthing from Verizon saying there was a problem with the order and to either call or email them. She's at work til 4p EST time but was curious if anyone else got this and what it could cause this message?
On a separate note I have my own plan with a iPhone 4 that I was going to cancel and move to her plan porting my number but the order wouldnt permit a port of a verizion number. I called and the rep swore there would be no cancellation fee (sounds fishy to me) but he had someone else look and they said there was no cancellation fee either. I dont know if the order flow recorded that and they are question it or something else is going on.
Any ideas on why Verizon would have a problem with the order would be great! Thanks!As far as the porting of your line to your wife's account...you might want to go in to a local store to handle that. I don't think it would be a port in the traditional sense...but a swap of responsibility...meaning your wife would take ownership of your line. I will have to do that soon for one of the lines under me so that the person using it can have it in their name. In that instance, there would not be any cancelation fees because the line isn't being canceled. The account ownership is just being taken over by someone else and they would take over the remainder of the contract.
As far as the issue with the order...if your wife makes you an authorized manager on the account you would be able to call in and discuss whatever is happening. The issue could be a number of things so it's hard to tell you what it could be. It's also possible that there isn't an issue at all and the problem is just that the system isn't recognizing the order number. -
ITunes Connect : "There was a problem processing your upload"
Hello.
Anyone got this message while uploading your application? I got that once and then I tried right away to upload my app, and it succeeded.
My upload was only about 8-9MB.
Anyone else experienced this or your app uploaded just fine the first time?Asmaa,
Other than using the suppport phone number, you may try a chat here:
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having tried this, I was met with a recorded message, in Arabic, and no options to speak to anyone. I have found this process extremely frustrating and poor on your behalf. Not providing any options to speak to an Adobe representative is equally annoying. Please get back to me ASAP, as I need to use the product immediately.
CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O. -
Cannot place order ERROR: "There was a problem adding your product to cart"
Hey guys,
Well, once again Best Buy's online system is preventing me from making an order. It seems like nearly every time I log in I experience some new problem. This time, I'm unable to add anything to my cart. It doesn't matter what item I try to add to my cart or what browser I use or if I clear cookies...it happens every time, on every browser, with every product in the store. The error shows a red & white triangle with a message "There was a problem adding your product to cart".
Just to clarify ahead of time: 1) I have already tried signing in using 4 different browsers (explorer, firefox, chrome, opera) & they all give the same error; 2) Prior to posting here I researched this problem & found out it is somewhat common & has been occurring since at least 2012 on BestBuy.com; 3) Every time someone posts in here about this problem, customer service offers the same "fix" every time - to sign out, clear their browser cache of cookies, shut down the browser, restart the browser, sign back in, etc.... The only problem is, this "solution" has not worked ONE time our of the many times this problem has cropped up in here over the past 3+ years. Why this "solution" keeps getting told to people even though it never works is beyond me. But, there you have it.
Just to clarify: I have already tried this solution, And just like with everyone else before me, it didn't work for me either. So, what's the next step? There must be something else that can be done other than waiting a couple more days for it to magically fix itself (it seems that is the only thing that ever "works"...is to let several days go by and the problem ends up getting fixed in some back-end server-side patch up).
What I'm hoping for from you is a solution that can fix this immediately. This problem has already prevented me from making a couple purchases for items that were temporarily on sale over the past couple days. So, those are lost sales for Best Buy. What I'm hoping to do now is pre-order the Elder Scrolls Online (PS4) in order to take advantage of the $10 pre-order reward. The game releases on Tuesday the 9th. So, in order to get this done in time I need to place the order sometime today (on the 8th).
With all these repeated technical problems making purchasing a chore & wasting my time every single time I want to buy a product it's almost as if Best Buy is telling customers "We don't care if our online system works reliably...go spend your money at Amazon instead". lol
Thank you in advance for your timely help on this matter.
-Marc (removed per forum guidelines)Hello mjswooosh,
I'm very disheartened to hear that you've had ongoing problems when attempting to order from BestBuy.com. Our goal is ever to provide a fun and efficient shopping environment! Certainly creating aggravation serves neither you nor us and I apologize sincerely for this having been your experience.
We recommend the troubleshooting steps you mentioned (i.e., clearing the browser cache, deleting temporary internet files and cookies) because this is the most common cause of this type of problem. I too have encountered this issue from time to time and these steps have almost always resolved the problem. I say almost always because there's one further step you can try: ensure that you have signed out of BestBuy.com, then perform the browser maintenance steps we've recommended. Afterward, before signing in to BestBuy.com, add your desired items to your cart and sign in as part of the checkout process. When the standard steps have not netted a resolution for me, this has solved the problem each time.
I hope this helps. I'm very grateful that you took the time to write to us with your concerns and for sharing your very valuable feedback about your online experience.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
HelloThank's for your helpsI hope this document is helpfulBest Regards,
Date: Sun, 22 Jun 2014 17:10:17 -0700
From: [email protected]
To: [email protected]
Subject: when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help m
created by Anoop9178 in Adobe Reader - View the full discussion
Hi,
Would it be possible for you to share the document?
Regards,
Anoop
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Start a new discussion in Adobe Reader by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.thank's for reply and your help
i did the step's that you told me but i still have the same problem
i have the latest v.11.0.7
i
i disable the protected mode -
I'm trying to buy a book I made in I-photo. I have made a 20 page book in I-photo and when I push the "buy book" button it starts to process and then pops up a sign that say'es There was a problem commucating with the apple store. Please try again. Help
Are you buying from the correct Print Products Store? If you are using the wrong store, your AppleID may not be valid.
Is the Print Products Store set correctly in iPhoto Preferences > Advanced? It should be set to the same country as your billing address and delivery address, and match the settings of the Apple ID you are using.
And you are using iPhoto '09 or '11, right? you can no longer buy books from earlier versions.
When you reenter your settings as LarryHN described, don't forget to enable Express Checkout. It is required. -
There was an error processing a page. there was a problem reading this document (110)?
hi
my name is kapil and i am trying to open one (which is downloded) pdf document.which giving me an error as there was an error processing a page. there was a problem reading this document (110) for some page only. i am using acrobat reader x. is it any 3d setting or any thing else please give me an idea. i am waiting for replay as soon as possible...........
your sincerely
KAPIL TRIVEDIWhen I encountered an error "there was a problem reading this document 110" in Acrobat Pro 11 on 28.7 MB CS6 file, it indeed was very frustrating.
I solved my problem, but since I don't know which step benefitted me, I've to enumerate all the steps I took:
Read below:
1.1. I could copy the file anywhere on the drive, but couldn't 'save as' from Acrobat Pro.
1.2. No document security was applied of any sort on the file.
1.3. Still in the first tab of the document properties, all details under advance section were empty. No 'PDF Version' 'location' 'file size' etc were populated. Nothing.
1.4. I couldn't change and save anything in any of property dialogue. I could comment on the text, but as soon as I tried to save, it gave an error (some sort of 'File reading' error).
1.5. When I tried to extract a page (I tried many), it gave 'reading error'.
1.6. I didn't try 'splitting error'. Since I was 100% sure, it'll give me same reading error.
1.7. I opened the file in Firefox and tried saving it as pdf from there. But no error, but no save either.
1.8. I ran 'Remove Hidden Information' from protection panel without any errors.
1.9. I tried 'sanitize document' from the same tab, but didn't succeed.
1.10. Then (here I think the problem was resolved), from Document Processing panel, I did some commands. 1st, 'Export all images', successfully. Then 'Remove all links', it found 0.
1.11. Then in 'print production' panel, I clicked/tried to open acrobat distiller. The same opened, did some processing. But I don't know if it did something in solving the problem or not.
1.12. Although I think my problem was resolved till now, but the last step I did was 'Saved As' the file (from the file menu) as a .ps file. Though I've not yet reopened/used that ps file (to convert it into a pdf file again). But around here I wanted to close the file and it asked me whether I wanted to save the file, I said yes. And it saved the file correctly. And I checked that in properties dialogue, the missing information was populated too.
1.13. Sorry for so lengthy instructions, but I had no choice. -
Error message: There was an error processing a page. There was a problem reading this document (110)
I opened a pdf document in Adobe Reader X. When I attempted to scroll through the pages the following error message appeared, “There was an error processing a page. There was a problem reading the document (110). After an Internet search to try to find the reason for the error and a solution, I came across a site that suggested it was an issue regarding the fonts of the document. I then reopened the document and went into the document’s font properties (FILE – PROPERTIES – FONTS tab). There I noticed that the “Gathering font information” stopped at 2% which, of course, I took to mean that Adobe Reader X was having a difficult time in loading the font’s information. Another site suggested opening the document in the pdf reader, Foxit. So I did, and the document loaded properly with no error messages. I was still curious as to why the document did not load entirely in Adobe Reader X and if the same problem would occur using a different reader. I then downloaded the pdf reader, Nitro Reader 2. I opened the same document and initially received the following message, “The requested page number is invalid and does not exist in this document.” I closed the message and proceeded to scroll through the document. As I scrolled, the following message appeared, “This file was damaged (corrupted) and has been repaired.” I thought, “Wonderful!” I then chose <FILE – SAVE AS – PDF DOCUMENT> and saved the “repaired” document under a new name. When I opened the “repaired” document with Adobe Reader X, behold, the document opened entirely with no error message. I was curious, so I went into the document’s font properties and noticed, this time around, that the “Gathering font information” loaded to 100%. Nitro Reader 2 detected the error and fixed it. Now I’m left to wonder…why wasn’t Adobe Reader X able to do the same? I hope this post helps others who are experiencing the same issue.
When I encountered an error "there was a problem reading this document 110" in Acrobat Pro 11 on 28.7 MB CS6 file, it indeed was very frustrating.
I solved my problem, but since I don't know which step benefitted me, I've to enumerate all the steps I took:
Read below:
1.1. I could copy the file anywhere on the drive, but couldn't 'save as' from Acrobat Pro.
1.2. No document security was applied of any sort on the file.
1.3. Still in the first tab of the document properties, all details under advance section were empty. No 'PDF Version' 'location' 'file size' etc were populated. Nothing.
1.4. I couldn't change and save anything in any of property dialogue. I could comment on the text, but as soon as I tried to save, it gave an error (some sort of 'File reading' error).
1.5. When I tried to extract a page (I tried many), it gave 'reading error'.
1.6. I didn't try 'splitting error'. Since I was 100% sure, it'll give me same reading error.
1.7. I opened the file in Firefox and tried saving it as pdf from there. But no error, but no save either.
1.8. I ran 'Remove Hidden Information' from protection panel without any errors.
1.9. I tried 'sanitize document' from the same tab, but didn't succeed.
1.10. Then (here I think the problem was resolved), from Document Processing panel, I did some commands. 1st, 'Export all images', successfully. Then 'Remove all links', it found 0.
1.11. Then in 'print production' panel, I clicked/tried to open acrobat distiller. The same opened, did some processing. But I don't know if it did something in solving the problem or not.
1.12. Although I think my problem was resolved till now, but the last step I did was 'Saved As' the file (from the file menu) as a .ps file. Though I've not yet reopened/used that ps file (to convert it into a pdf file again). But around here I wanted to close the file and it asked me whether I wanted to save the file, I said yes. And it saved the file correctly. And I checked that in properties dialogue, the missing information was populated too.
1.13. Sorry for so lengthy instructions, but I had no choice. -
when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ?
if you can help me thank's
[email address removed by host]thank's for reply and your help
i did the step's that you told me but i still have the same problem
i have the latest v.11.0.7
i
i disable the protected mode
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