There was a problem processing your order, please contact our Customer Service team for assistance.
when i waned to buy and finished filling all the (*), i clicked on conifirm membership they worte this in a red color:
There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, Morocco and Algeria: +33 157324642United Arab Emirates: 80004443085Commonthwealth of Independent States (CIS): +44 207 365 0735
Asmaa,
Other than using the suppport phone number, you may try a chat here:
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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when i waned to buy and finished filling all the (*), i clicked on conifirm membership they worte this in a red color:
There was a problem processing your order, please contact our Customer Service team for assistance.Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English +44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French +44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, Morocco and Algeria: +33 157324642United Arab Emirates: 80004443085Commonthwealth of Independent States (CIS): +44 207 365 0735Verify that everything about your Adobe ID and your country and your credit card match exactly
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-wrong email https://forums.adobe.com/thread/1446019 -
How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.
In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number. -
I can't renew my plan. It always say"There was a problem processing your order, please contact our Customer Service team on 30714922 for assistance."
I can't find my payment info and renew button. Please help me!In this forum, we can't help with purchasing issues.
My suggestion is to call that phone number. -
There was a problem with your order please call?
My wife ordered a 4S 32GB black model and was putting me on her plan of currently 2 phones. We ordered via the site about a week ago and got the message the phone would ship 11/30, added a data plan etc on a 3rd separate line. Received an order confirmation, but couldnt use the 6-7 digit order number to check on it kept saying no order. Today she checked and said she received soemthing from Verizon saying there was a problem with the order and to either call or email them. She's at work til 4p EST time but was curious if anyone else got this and what it could cause this message?
On a separate note I have my own plan with a iPhone 4 that I was going to cancel and move to her plan porting my number but the order wouldnt permit a port of a verizion number. I called and the rep swore there would be no cancellation fee (sounds fishy to me) but he had someone else look and they said there was no cancellation fee either. I dont know if the order flow recorded that and they are question it or something else is going on.
Any ideas on why Verizon would have a problem with the order would be great! Thanks!As far as the porting of your line to your wife's account...you might want to go in to a local store to handle that. I don't think it would be a port in the traditional sense...but a swap of responsibility...meaning your wife would take ownership of your line. I will have to do that soon for one of the lines under me so that the person using it can have it in their name. In that instance, there would not be any cancelation fees because the line isn't being canceled. The account ownership is just being taken over by someone else and they would take over the remainder of the contract.
As far as the issue with the order...if your wife makes you an authorized manager on the account you would be able to call in and discuss whatever is happening. The issue could be a number of things so it's hard to tell you what it could be. It's also possible that there isn't an issue at all and the problem is just that the system isn't recognizing the order number. -
There was a problem with your order.
I am trying to order CreativeCloud subscription (using upgrade option) but I keep getting an error "There was a problem with your order." after credit card is beeing processed. I tried it for several times but no success. My card details were entered correctly, card isnt expired and limit isnt exceeded.
Any ideas what could be wrong?
Thanks,
StanislavHi Svizual,
Are you still facing the issue?
-Dave -
My iphone 4s cant activate after i update the ios to 6.0.1, always shows this message " Your request couldn't be processed" we are sorry but there was an error processing your request, Please try again later........please someone help me???
It sounds a lot like your phone was jailbroken or hacked to unlock it before you updated.
Was it? -
There was a problem processing my order
I just tried to order the 18,000 baht creative cloud annual package under name of samornmitr lamsam, here in Thailand.. i was not able to complete and download the programs, but I have been charged 4 times 18,000 baht on my visa account. pls contact me asap to refund. my cell is 081 703 2570 [email protected] my assistant's email is [email protected]
There are 4 orders placed under this Email ID, out of which two are in the process of being completed soon.
Please contact Adobe Support at http://adobe.ly/yxj0t6 to get the 3 orders cancelled as you can use only one CC under one Adobe ID, the cancellation & refund can be initiated only when the orders are completed. As of now none are complete.
Regards
Rajshree -
ITunes Connect : "There was a problem processing your upload"
Hello.
Anyone got this message while uploading your application? I got that once and then I tried right away to upload my app, and it succeeded.
My upload was only about 8-9MB.
Anyone else experienced this or your app uploaded just fine the first time?Asmaa,
Other than using the suppport phone number, you may try a chat here:
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Can anyone assist , i have tried to buy several times and get the same back after 24 hrs
I suggest you contact their Customer Service Department as the message says. That isn't us, we're fellow product users, not customer service.
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I'm trying to submit an event to the events calendar at http://calendar.jtnews.net/events/index.php?com=submit. After I enter the Authentication words and press Enter, I get the message, "There was a problem with your event submission. If you have disabled JavaScript please enable it and try your submission again." According to my Firefox/Tools, etc., button, Javascript is enabled. I
Hello mjswooosh,
I'm very disheartened to hear that you've had ongoing problems when attempting to order from BestBuy.com. Our goal is ever to provide a fun and efficient shopping environment! Certainly creating aggravation serves neither you nor us and I apologize sincerely for this having been your experience.
We recommend the troubleshooting steps you mentioned (i.e., clearing the browser cache, deleting temporary internet files and cookies) because this is the most common cause of this type of problem. I too have encountered this issue from time to time and these steps have almost always resolved the problem. I say almost always because there's one further step you can try: ensure that you have signed out of BestBuy.com, then perform the browser maintenance steps we've recommended. Afterward, before signing in to BestBuy.com, add your desired items to your cart and sign in as part of the checkout process. When the standard steps have not netted a resolution for me, this has solved the problem each time.
I hope this helps. I'm very grateful that you took the time to write to us with your concerns and for sharing your very valuable feedback about your online experience.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
Cannot place order ERROR: "There was a problem adding your product to cart"
Hey guys,
Well, once again Best Buy's online system is preventing me from making an order. It seems like nearly every time I log in I experience some new problem. This time, I'm unable to add anything to my cart. It doesn't matter what item I try to add to my cart or what browser I use or if I clear cookies...it happens every time, on every browser, with every product in the store. The error shows a red & white triangle with a message "There was a problem adding your product to cart".
Just to clarify ahead of time: 1) I have already tried signing in using 4 different browsers (explorer, firefox, chrome, opera) & they all give the same error; 2) Prior to posting here I researched this problem & found out it is somewhat common & has been occurring since at least 2012 on BestBuy.com; 3) Every time someone posts in here about this problem, customer service offers the same "fix" every time - to sign out, clear their browser cache of cookies, shut down the browser, restart the browser, sign back in, etc.... The only problem is, this "solution" has not worked ONE time our of the many times this problem has cropped up in here over the past 3+ years. Why this "solution" keeps getting told to people even though it never works is beyond me. But, there you have it.
Just to clarify: I have already tried this solution, And just like with everyone else before me, it didn't work for me either. So, what's the next step? There must be something else that can be done other than waiting a couple more days for it to magically fix itself (it seems that is the only thing that ever "works"...is to let several days go by and the problem ends up getting fixed in some back-end server-side patch up).
What I'm hoping for from you is a solution that can fix this immediately. This problem has already prevented me from making a couple purchases for items that were temporarily on sale over the past couple days. So, those are lost sales for Best Buy. What I'm hoping to do now is pre-order the Elder Scrolls Online (PS4) in order to take advantage of the $10 pre-order reward. The game releases on Tuesday the 9th. So, in order to get this done in time I need to place the order sometime today (on the 8th).
With all these repeated technical problems making purchasing a chore & wasting my time every single time I want to buy a product it's almost as if Best Buy is telling customers "We don't care if our online system works reliably...go spend your money at Amazon instead". lol
Thank you in advance for your timely help on this matter.
-Marc (removed per forum guidelines)Hello mjswooosh,
I'm very disheartened to hear that you've had ongoing problems when attempting to order from BestBuy.com. Our goal is ever to provide a fun and efficient shopping environment! Certainly creating aggravation serves neither you nor us and I apologize sincerely for this having been your experience.
We recommend the troubleshooting steps you mentioned (i.e., clearing the browser cache, deleting temporary internet files and cookies) because this is the most common cause of this type of problem. I too have encountered this issue from time to time and these steps have almost always resolved the problem. I say almost always because there's one further step you can try: ensure that you have signed out of BestBuy.com, then perform the browser maintenance steps we've recommended. Afterward, before signing in to BestBuy.com, add your desired items to your cart and sign in as part of the checkout process. When the standard steps have not netted a resolution for me, this has solved the problem each time.
I hope this helps. I'm very grateful that you took the time to write to us with your concerns and for sharing your very valuable feedback about your online experience.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
AppWorld - There was an error processing your payment. Please try again. (EC 10000)
Hi, I can not buy the program on your credit card. Set free, paid - Error There was an error processing your payment. Please try again. (EC 10000). What should I do?
Hi nvv555,
Welcome to the BlackBerry Support Community.
This KB article should provide more information on the Error ID 10000 you are receiving. "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World. http://bbry.lv/HVyMRD
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
Hi I am getting this message at apple.com store when checking my ATT upgrade availablity.
I for sure have an upgrade on the line i am checking in fact it is out of contract.
All my other lines cheking are fine even at best buy .com upgrade is OK.
But for many days at apple all I get is this message Your request couldn’t be processed. We’re sorry, but there was an error processing your request. Please try again later
again all my other lines are fine i tried checling with apple app sticll same error mesage
ATT is no help the person at APPLE so far no help
Running out of time want to order iphone 6 at 2 am central friday.
Has any doing a att upgrade check received this message ???
thanks for any help
TridoHi I am getting this message at apple.com store when checking my ATT upgrade availablity.
I for sure have an upgrade on the line i am checking in fact it is out of contract.
All my other lines cheking are fine even at best buy .com upgrade is OK.
But for many days at apple all I get is this message Your request couldn’t be processed. We’re sorry, but there was an error processing your request. Please try again later
again all my other lines are fine i tried checling with apple app sticll same error mesage
ATT is no help the person at APPLE so far no help
Running out of time want to order iphone 6 at 2 am central friday.
Has any doing a att upgrade check received this message ???
thanks for any help
Trido -
my iphone 4 with 4.3.3 upgrade to 5.1.1,it said to me I should active it,I buy a active-card but it say 'Your request couldn’t be processed.We’re sorry, but there was an error processing your request. Please try again later.' What's wrong with my iphone
It sounds a lot like your phone was jailbroken or hacked to unlock it before you updated.
Was it?
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