There was an error joining the network..... help please

I got a mayday call from a friend with an iBook G4 and wonder if anyone here can help me help him solve this problem. He purchased and set up a Netgear wireless router at home about a year ago and up until a few days ago was able to connect fine wirelessly both at work and at home.
For the past few days, when he attempts to connect to his wireless network at home he receives the message "There was an error joining the network X" We checked the settings and Airport is on and active and his network's name shows up in the list of choices, but any time he connects he is receiving the error message.
He uses an access list so only he and his wife's computers can connect and deleted his iBook's MAC address, re-added it, restarted and still is receiving the error message.
He doesn't use any type of WEP or security, just the access list. Does anyone have any idea why this would just start happening? His other laptop (an iBook clamshell running OS9) is working just fine.
He's running 10.3.9 and is fully updated Thanks.

One possibility is that a neighbor or two has recently gone wireless recently. WiFi has had a huge surge of popularity just the past year. People tend to leave their base stations set to transmit on channel 6 as a default, which can result in interference. Try a different channel, like 1 or 11.

Similar Messages

  • There was an error joining the network usr5450

    Hello,
    my girlfriend today bought her first mac. An iMac 20" C2D.
    She was uncertain about it because she's a long time windows user but in the end she decided to switch to osx, oh happy day.
    At first boot there was immediately a problem. The iMac could see the wireless network (usr5450 access point) but when it tries connecting to it after 20 secs it gives this error message: "There was an error joining the network usr5450".
    So we decided to skip the network setup it during first boot and to do it later inside osx with more options.
    NO WAY.
    I'm clueless.
    The network is NOT protected by wep or wpa (her sister's new out of the box vista/vaio connected immediately...oh, the horror!) and I was able to connect with my macbook pro automatically.
    Every computer in her house connect wirelessly without problems execpt her new iMac.
    I run an hardware test. Passed without errors.
    We installed Osx update combo 10.4.9 and AirPort Extreme Update 2007-002. No change.
    The network is like that: modem-dlink switch-us robotics 5450 access point.
    Please, she's already regretting buying a mac, any help would be very appreciated.
    Thanks

    Welcome to Discussions, Riell!
    Check to see if there is a firmware update available for the router.
    The "there was an error" message you saw usually indicates something in the combination of the password and security method selected was not entered accurately or could not be accepted for some reason.
    First, turn on AirPort using its menu bar icon.
    Then open the Network panel of System Preferences. Click the "Assist me..." button at the bottom and click the blue "Assistant..." button in the drop-down box. This will open the Network Setup Assistant. Click the "Continue" button, then target "I use AirPort" and continue on to setup this new "location" within your iMac's Network perferences. Does this work for you? If not, what message do you get, or where do you run into a roadblock?

  • There was an error joining the Airport network with WEP or WPA

    I use a wireless adsl modem router (Philips). I can only connect via wireless to this router without encryption.
    As soon as I use WEP or WPA encryption, I get the error message "There was an error joining the Airport network".
    Thank you for any suggestion.

    Here are some articles that may help you:
    http://docs.info.apple.com/article.html?artnum=107938
    http://docs.info.apple.com/article.html?artnum=107921
    http://docs.info.apple.com/article.html?artnum=304197
    http://docs.info.apple.com/article.html?artnum=106424
    http://docs.info.apple.com/article.html?artnum=106250
    Do not overlook the possibility that the router itself may be incompatible or may require a firmware update to work properly. You should configure the router to use WPA2, preferably, as this is the most compatible form of encryption with Airports.
    Why reward points?(Quoted from Discussions Terms of Use.)
    The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
    Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values.

  • There was an error joining the Airport network "NameOfTheNetwork"

    Hi there
    I am French in London for an internship. I took a flat to share with an other girl. My father advised me to take a Mac for my specific utilisation (internet, music, movies...) and Macs are so cool exept for internet in my case. It doesn't work at all. The network of my landlord is hidden. So, I go in "other", I type manually the network name and the WEP password... Always the same message : There was an error joining the Airport network "NameOfTheNetwork". I tried several times with always the unlucky result.
    My landlord said that there wasn't this kind of problem with her other flatmates before me...
    I am pratically sure that the problem doesn't comme from my Mac because I reached to join an unprotected other network which appear sometimes (but the signal is not enought strong).
    Is there an incompatibility between my Mac and the setup Network? And what do I have to to do to fix it?
    I visited a lot of forums but :
    1-I didn't find any topics on my specific problem
    2-There explanations (when the topic is closed to my issue) are not clear and seem not to correspond to my issue.
    Is there someone who can help me please? I really need internet!!!!!
    Emma

    This confirms it is a WEP issue.
    You will need to find the HEX key.
    One of the problems with WEP is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP.
    In order to make things easier for people, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling people to use simple memorable WEP password rather than lengthy HEX keys.
    The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a Netgear client and vice versa.
    One thing is a 13 character 128 bit WEP password will be hashed by all vendors in the same way (if you use 40bit WEP then a 5 character password is required).
    Though sometimes not even that works and the HEX key must be used regardless.
    AirPort: Joining an encrypted wireless network
    http://docs.info.apple.com/article.html?artnum=106424
    Choosing a password for networks that use Wired Equivalent Privacy (WEP)
    http://docs.info.apple.com/article.html?artnum=108058

  • I have an iMac G4 with AirPort with OS 10.4.11 installed. I keep getting an error message "There was an error joining the AirPort network "ATT5216." I called ATT U-verse - they were stumped. Any suggestions?

    I have an iMac G4 with AirPort with OS 10.4.11 installed. I keep getting an error message "There was an error joining the AirPort network "ATT5216." I called ATT U-verse - they were stumped. Any suggestions?

    I checked for the IP address, and I'm not pulling one
    up.
    That's the problem. Even with no base stations available you should eventually within a few minutes get a self-assigned IP of 169.x.x.x!
    http://docs.info.apple.com/article.html?artnum=106659
    Maybe you could manually configure an IP but that doesn't answer what's wrong. How about a simple test - create a new Location in Network System Preferences and see if that helps. If it doesn't then maybe a re-install of Airport or System software would help. If the Airport shows up as an available network port then the card is probably OK.

  • Express - there was an error joining the apple network!

    I have an Imac g5 that did not come with an airport expreme card, so I just bought one and installed it.
    I'm also trying to set up a new airport express as my main base station for internet and stereo use. I have a green light on my base station, but every time I try to use the Airport Setup Assistant, I get the error message, "there was an error joining the apple network". My computer recognizes that there is a new network and asks me if I want to join it, but when I try to, I get that error message. I pulled out the extreme card and reinstalled it. I moved the AX right next to my computer . . . still nothing. I spent a half hour on the phone with Apple support, and he concluded that the AX was defective. I exchanged it, and am still having the same problem. HELP PlEASE!
    My OS is 10.3.9
    Imac G5   Mac OS X (10.3.9)  

    I checked for the IP address, and I'm not pulling one
    up.
    That's the problem. Even with no base stations available you should eventually within a few minutes get a self-assigned IP of 169.x.x.x!
    http://docs.info.apple.com/article.html?artnum=106659
    Maybe you could manually configure an IP but that doesn't answer what's wrong. How about a simple test - create a new Location in Network System Preferences and see if that helps. If it doesn't then maybe a re-install of Airport or System software would help. If the Airport shows up as an available network port then the card is probably OK.

  • There was an error joining the Airport network

    Re: error joining the Airport Network
    My wife and I bought two new Macbooks at Best Buy on December 28, 2006. On the first day, I set them both up to work with our 2WIRE wireless router, and they both worked flawlessly.
    However, on January 27, 2007, my wife started her MacBook, tried to select the wireless router in the Airport drop down menu (like she always has done before with no problem), and received the following error message:
    "There was an error joining the Airport network "2WIRE229"
    After several unsuccessful attempts to fix this problem by restarting and reconnecting, I did some research on the internet and came across the following discussions from other people who have experienced exactly the same problem:
    http://discussions.apple.com/thread.jspa?messageID=3815739

    I am having the same problem. I have an access point in my living room and a homework desk in my bedroom. My desk is maybe thirty feet from the access point through one wall. The desk does sit in front of a window. When I try to use my PowerBook at my homework desk I can, intermittently, pick up three access points: mine and two others. The two others are on the same channel as each other, but that should not be interfering with my access point and certainly shouldn't be causing it to disappear from the list all together.
    Hoping that my signal just wasn't reaching well enough (the antenna on the AP was not very prominent) I bought a 6dBi antenna for it. My PowerBook has always worked in the living room and certainly works there now. I do get a much stronger signal in my bedroom but I still can't use the laptop on my homework desk.
    What doesn't make any sense in all of this is that the wall in my room with the window is the same wall in the living room where there is a large sliding glass door. So, if the interfering signal is coming from outside it should be affecting the living room as well. I am at my wits end on this one.

  • There was an error joining the airport network "2WIRE532"

    I just got my mac back from getting fixed for harddrive problems and now I'm trying to connect to the internet. Before I'd have some problems with losing connectivity but I always could connect. Now as I'm trying to connect to my wireless access point under the list of airport networks, it literally, right after I type in the WEP password, gives me the error message There was an error joining the airport network "2WIRE532". It looks like it doesn't even try to connect as fast as it does it. I need to know what's happening, I really want this mac mini networked to my network on my windows xp os computer.

    I'm having the same problem. The only thing that was different was that we installed a new update from Apple for Quicktime.... then the next day it kept asking for a password (it didn't before) and then when it was entered, it gave me the same error message just a different network name.

  • Get following message " There was an error joining the airport network

    my windows pc's recognoze home network but get message when trying to connect macbook."There was an error joining the airport network but it does not describe the error.

    Homer Leon wrote:
    Why can't I connect to WiFi when asked for a password
    Judging from what you wrote, because there is something wrong with the settings or the password or passphrase. Make sure all devices use the same type of encryption, and make sure you enter the correct password. WRT to this, read
    AirPort: Joining an encrypted WEP or WPA Wi-Fi network
    <http://support.apple.com/kb/HT1126>
    AirPort: How to enter a hexadecimal 64-character pre-shared key for WPA
    <http://support.apple.com/kb/HT3160>
    I have removed the password requirement from some of my WiFi options
    Bad idea.

  • I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

    I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later."  and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

    Hello, constance132. 
    Thank you for visiting Apple Support Communities. 
    Here are some troubleshooting steps that I could recommend when receiving error -50. 
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • Photoshop CS3 "There was an error initializing the adobe help application..."

    So, I just installed CS3 and I went to the photoshop help (F1) and an error pops up that says "There was an error initializing the adobe help application. You may need to reinstall the application and the help component.". I have uninstalled and reinstalled photoshop multiple times, I have also used "WinCS3Clean" to clean it out and the same thing happens. Would anyone have an idea how to fix this?

    What are your system language settings, in which language do you install and in which language do you run Photoshop? If there's a mismatch, Help will not launch even if it sits somewhere on the disc. In any case, you can find all help files online at http://livedocs.adobe.com, often with updated info and user comments.
    Mylenium

  • When i tried to update my apps in the app store, i coudn't update because of particular error is irritating me whenever i try to update..[There was an error in the app store please try again later.(20)] Any one suggest me to fix this error soon.

    When i tried to update my apps in the app store, i coudn't update because of particular error is irritating me whenever i try to update..[There was an error in the app store please try again later.(20)] Any one suggest me how to fix this error soon.

    Yea i deleted all the apps which was purchased earlier with old Apple id ..and nw i installed all apps with my new apple id...Tanq for helping guys (Linc Davis and Dah•veed ).

  • In AOL email, checking individual messages in the regular system results in this error message: There was an error loading the message. Please try again later.

    In accessing AOL email through the full version, I can navigate within my account (old mail, new mail, spam, etc.) fine, but when I try to open an individual email, I get this error message: "There was an error loading the message. Please try again later."
    This is identical to a problem someone else was describing in another thread....unfortunately, nothing you suggested to him seemed to be working. I WAS tricked into opening a file attached to an email immediately before this started, so I think its a virus or something. ANYWAY....I AM able to open the messages when I use AOL's basic version. Initially, the problem seemed only to be in Firefox, but I've tried with Internet Explorer now also, and its the same thing, and the basic version is accessible while the full version is still blocked.
    On both browsers, following the error message, I can't even click on the individual messages to TRY to open a different one, and there are some not-quite-right boxes and x's and things that appear on the screen that don't belong.
    PLEASE tell me you can't make this go away....I've already tried uninstalling and reinstalling Firefox....that didn't work. I've also fun McAffee, and that didn't change anything.

    You can do a malware check with several malware scanning programs on the Windows computer.<br>
    Please scan with all programs because each program detects different malware.<br>
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • With this computer I am unable to purchase anything at the iTunes store. The message is: We could not complete your iTunes store request. An unknown error occurred (-1202).  There was an error in the iTunes store. please try again later.

    I am unable to purchase anything at the iTunes store with this computer. The message is:
    "We could not complete your iTunes store request. An unknown error occurred (-1202).
    There was an error in the iTunes store. please try again later."
    I always need to go back to my older laptop to purchase anything.
    Can anyone help?

    I get the error
    we could not complete your itunes store request unknown error occurred 50
    I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
    I have tried disabling my firewall, but nothing changes.

  • TS3297 Could Not complete your Itunes Store request.  An unknown error ocurred (-48018) there was an error in the itunes store. please try again later

    Help!!
    Could Not complete your Itunes Store request.  An unknown error ocurred (-48018)
    there was an error in the itunes store. please try again later

    I've been getting errors all morning when trying to connect to thestore either from my Apple TV to watch purchased TV shows, or from my iPhone to redeem gift cards - it would allow me to enter the voucher code but gave no confirmation, but then rejected a second attempt to enter the code - but wouldn't allow me to view my account to confirm my balance.
    Connected OK from iTunes on my MacBook Air, the gift cards hadn't been credited, but I was able to add them from there.
    Just keep trying?

Maybe you are looking for