There was an error opening document. Access denied. Cant open pdf attached to emails

I just upgraded to Acrobat Reader x and can't open files attached to emails in Outlook 2010. If I save the file, I can open it. I assume it has something to do with protected view or such but can't find where to change settings. I can open .doc and .xlsx files attached to emails so it seems to be only an issue with .pdf files attached to emails in Outlook. Suggestions?

To make things simple for you, here are two ways for you fix the problem:
A. Fix One PC
Launch Adobe Acrobat Reader X
Go to: Edit > Preferences...
Click on "General" in the left pane.
Uncheck "Enable Protected Mode at startup"
You will prompted with a dialog box to remind you to close the application for the change to go into effect. Click Yes.
Click OK to save your change.
Exit Adobe Reader
B. Fix Several PCs in Your Organization
Following the above steps aren't practical if you have Adobe Acrobat installed on 1,000+ computers in 30 regional offices! Push this registry setting using your standard software deployment software.
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\Privileged]
"bProtectedMode"=dword:00000000
Microsoft Outlook and other email clients
I hear this will also fix the "There was an error opening this document. Access denied." error that is occurring with any email client, including Microsoft Outlook Express; Microsoft Outlook 2010, 2007, 2003; Eudora; Mozilla Thunderbird.
Credit for this answer must go to http://www.brianstevenson.com/blog/adobe-acrobat-reader-x-there-was-error-opening-document -access-denied

Similar Messages

TS1717 I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that it was not installed on my computer. Did I lose everything?

I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that itunes was not installed on my computer. Did I lose everything?

Hello llblake,
Fortunately, the process of installing or updating iTunes should not affect your library. The following articles can help with getting iTunes properly updated and stabilized.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

There was an error opening this document. Access denied.

Greetings,
When I did my taxes last year (March 2012), I downloaded some pdf files from the IRS. Form 1040 was a writable file and I filled it out as needed. This file was saved on a Vista machine running XP. A few months ago, I upgraded that pc to be Windows 7 SP1.
Today I'm getting ready to do my taxes for this year. When I double click on last year's Form1040.pdf, I get the following error message:
There was an error opening this document. Access denied.
Interestingly, I can open other pdf files, like the Form 1040 Instructions. I do not think that I password protected my Form1040.pdf. The reason that I think it isn't password protected is because I'm not being prompted to enter a password.
I copied the file to an old spare XP machine (XP Home, version 2002, SP3) that I have and it opened fine. It did not prompt for a password. I printed copies of last year's forms from that XP machine, so this isn't an emergency for me, but it is mildly annoying that I can't figure out what's wrong.
I have Adobe Reader XI version 11.0.2 installed on both machines (the Windows 7 machine and the old XP machine).
To summarize, it was created on Vista, I can't open it with Windows 7, but I can open it with XP.
Normally I would consider uploading the file in question, but in this case, I hope you'll agree that might be a bad idea!
Advice on how to get this to work on Windows 7 would be appreciated.

Pat Willener: Thanks! That solved the problem.
For anyone else having this problem, here's a detailed list of how I used Pat's advice to solve my problem:
1. Right click on the problematic file
2. Select Properties
3. Select the Security tab
4. Press continue
5. In the "Permissions for MyFile.pdf" dialog, press "Add".
6. In the "Select Users or Groups" dialog, press "Advanced".
7. The next dialog that pops up is also named "Select Users or Groups". Press "Find Now".
8. Scroll down the list of search results until you find your username.
9. Double click on your username.
10. Press ok in the "Select Users or Groups" dialog.
11. Press ok in the "Permissions for MyFile.pdf" dialog
12. Press ok in the Properties dialog.
done.

Adobe Reader 11.0.06 "There was an error opening this document. Access Denied"

Windows 7 64-bit
If I go into My Windows 7 Documents Library folder (which is redirected by Group Policy to a network share), I get "There was an error opening this document. Access Denied". If I then map a drive to the share, I can open the PDF without the error message.
I've read a workaround for some time now for older versions has been to uncheck Enable Protected Mode at startup under Security (Enhanced) in Preferences. I find this does work but this is probably not the best way to handle this situation.
I've also read one person removed the desktop.ini on the desktop to resolve.
Is there any official response from Adobe on this issue that I can be pointed too? Are others still having this issue?
We plan to update several thousand clients and I'd like resolve this issue before we do.

We tried 11.0.05, 11.0.06 and 11.0.07 with the same result on different computers with different local Admin accounts.
When we re-install 10.1.0 the issue is gone and Protected Mode is enabled.
We then returned to 11.0.06 or 11.0.07
I'm logged in with a local Admin account.
I turned on Protected Mode Logging and captured what happens when I attempt to double click a pdf file in my Documents Library with 11.0.06 installed. Access Denied.
I then doubled clicked the file from a drive mapped to the same share and the file opened.
[06:11/16:02:40] Adobe Reader Protected Mode Logging Initiated
[06:11/16:02:41] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \REGISTRY\MACHINE\Software\Adobe
[06:11/16:02:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:41] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Adobe
[06:11/16:02:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \??\Volume{a758d00a-e81c-11e2-b856-806e6f6e6963}\$Extend\$Reparse:$R:$INDEX_ALLOCATION
[06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \??\UNC\nawrcs-bbc1fs\mousers\u212940\Documents\Citrix Adding a Printer.pdf
[06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \??\UNC\nawrcs-bbc1fs\mousers\u212940\Documents\Citrix Adding a Printer.pdf
[06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \??\C:\Users\c702939\AppData\Local\Microsoft\Windows\Caches\cversions.1.db
[06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \??\C:\Users\c702939\AppData\Local\Microsoft\Windows\Caches\cversions.1.db
[06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \??\C:\Users\c702939\Desktop\desktop.ini
[06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:48] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:48] real path: \??\C:\Users\c702939\Desktop\desktop.ini
[06:11/16:02:48] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY

With Reader XI There was an error opening this document. Access denied

Hi there, It looks like I have a simular problem. I also get the error "There was an error opening this document. Access denied." This when I tried to open the file by clicling on the file. When I try to open the file from out Adobe reader it gives me the error "You don't have permission to open the file" I use Adobe XI. My OS is W8.1 By clearing protected mode doesn't help. This is what I found sofar: Only the PDF files in the documents and subfolders are giving me this error. PDF files in other folders are fine. When I copy PDF files from the documents folder to Desktop they open without any problem. First I thought I might be a permission problem with the Documents folder, but I have full access. Other files in the Documents folder like Word and Excel files open fine with MS Office. My laptop has WinXP and is shared with my PC when I open PDF files on my laptop by using the network share they open without problems. So it looks like only the PDF files in my Documents folder. I'm not sure but before upgrading to W8.1 from W8.0 I can't remember if I had this problem, but I think I did not have it. To make it even more interested is that I have also Adobe Acrobat Writer on my PC what I use for my buisiness. When I open the PDF files with this program they open without any problem. Therefore I believe it is not a permission problem, I still believe it is a problem with Reader XI, but than only after upgrading to W8.1, but as I already mentioned I'm not sure for 100% only that sofar I know it never happened under W8. Has anyone out there simular problems? And hopefully with a fix.

This is what I did sofar: Deleted reader XI and reinstalled same problem.
Because I think the problem is with reader XI I deleted again XI and installed reader X.
With this version I can open PDF files located in the documents folder without any problem.
For now I keep using version X until they fixed version XI
This proves that reader XI will not work under W8.1 when opening PDF files in de documents folder.
Bennie

Can't open a pdf file: there was an error opening this document access denied

Could anyone help in this problem I am facing. I have scanned documents as PDF and they opened nicely but after I renamed the files I am not able to open them. I get the message 'There was an error opening this document. Access denied'. When I try to copy/paste the document I also get the message 'cannot copy accounting 3: access is denied. Make sure the disk is not full or write-protected and the file is not currently in use'. I resterated Windows but still get same message although new files I scan open nicely even if I rename and/or copy/paste. Thank you

Announcement: Would you like to help us improve Adobe Reader?
Hi All,
We have had a few bug reports related to Adobe Reader X protected mode coming in from you in this forum. We have addressed a large number of them in our upcoming Reader update and we would like to hear your feedback.
To that extent, we would like to invite you to the Adobe Reader Prerelease program and try out the latest build. To participate, please fill in the form available at https://www.adobe.com/cfusion/mmform/index.cfm?name=reader_prerelease_ interest and indicate Adobe Reader as the product of your interest.
We look forward to your active participation, feedback and help towards making Reader a better product.
Thanks and regards,
Adobe Prerelease Team

Getting "There was an error opening this document. Access Denied." message

Since reinstalling Windows 7, I have been unable to open any PDF files which I have had no problem with in the past. I keep getting a message saying "There was an error opening this document. Access denied." Any idea how to fix the problem?

Are these local or online PDF files?
If local, do these files have the proper permissions? Can you open other document types in the same folder(s)?

I'm getting an error message "There was an error when opening this document. Access denied" on some PDF's that I was able to open in past. Uninstalled XI and installed X but same problem. Any thoughts?

I'm getting an error message "There was an error when opening this document. Access denied" on some PDF's that I was able to open in past. Uninstalled XI and installed X but same problem. How can I access these files?

I have exactly the same problem. The interesting thing is that the file opens when I attach it to an email and open it out of the email. I already saw the advice you provided in similar post from Aug last year and checked the security settings of the file and the folder. But according to that I have all rights.
My OS is Windows 7 Enterprise.

I'm having trouble accessing my pdf. Error message: "There was an error opening this document..."

Hi
I have been working on a pdf in Adobe Reader 9.3 on 2007 Microsoft Windows v5.1. The pdf is set up as a form that I can enter data into. Last time I worked on it I saved it, and then when I went to open it the next time I had the following error message: "There was an error opening this document. There was a problem reading this document (14)."
I have tried to recover the pdf by going to www.datanumen.com/apdf but when I try to repair the pdf I get another error message: "Xml parsing error: not well formed (invalid token) (error code 4), line 12874, column 20 of file." The second error message looks like the problem has been pinpointed but I don't know how to fix it.Could you please let me know if there is any way to recover this file?
Thanks to anyone who can point me in the right direction!!

Thanks for the information.
Could you please also let me know which version of Adobe Reader are you currently using. If you are not using Reader 9.4.6 (which is the latest version of Adobe Reader), can you try updating to the latest released version by
1. Launching Adobe Reader
2. Clicking on Help > Check for Updates
3. When prompted click on Download followed by Install.
This will update Reader to the latest version.
Also, please verify if this issue that you are facing is with a specific PDF alone or is the issue happening with all PDFs that you are trying to print from Win7.
Ankit

SSRS PDF Export. There was an error opening this document. This file is damaged and could not be repaired

Hello,
I just experienced this problem, and was able to successfully mitigate. I wanted to share my experience and Solution.
The problem started with the following error after succesfully exporting a PDF Document. "There was an error opening this document. This file is damaged and could not be repaired."
This is only applicable if you can still export and open SSRS Reports to other formats. Go to the Log files of the SQL Instance. In my particular case I used the Default MSSQL instance: C:\ Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting
Services\LogFiles
The Folder will begin with MSRS (SRS is for SQL Reporting Services)
Sort the files by date modified and check for the most recent log file: ex. SQLDmpr0000.log The 0000 will be the incremental amount of errors you have experienced in SRS. Check for the following error:
"System.DllNotFoundException: Unable to load DLL 'T2Embed': Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))"
Below is a sample from the log.
reportrendering!ReportServer_0-1!1b78!02/07/2012-11:56:03:: e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException: , Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException:
An error occurred during rendering of the report. ---> Microsoft.ReportingServices.OnDemandReportRendering.ReportRenderingException: An error occurred during rendering of the report. ---> System.DllNotFoundException: Unable to load DLL 'T2Embed': Access
is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
   at Microsoft.ReportingServices.Rendering.ImageRenderer.FontPackage.TTGetEmbeddingType(Win32DCSafeHandle hdc, UInt32& status)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.FontPackage.CheckEmbeddingRights(Win32DCSafeHandle hdc)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFWriter.ProcessFontForFontEmbedding(PDFFont pdfFont, Dictionary`2 embeddedFonts)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFWriter.EndReport()
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFRenderer.Render(Report report, NameValueCollection deviceInfo, Hashtable renderProperties, CreateAndRegisterStream
createAndRegisterStream)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.RendererBase.Render(Report report, NameValueCollection reportServerParameters, NameValueCollection deviceInfo,
NameValueCollection clientCapabilities, Hashtable& renderProperties, CreateAndRegisterStream createAndRegisterStream)
   --- End of inner exception stack trace ---
   at Microsoft.ReportingServices.Rendering.ImageRenderer.RendererBase.Render(Report report, NameValueCollection reportServerParameters, NameValueCollection deviceInfo,
NameValueCollection clientCapabilities, Hashtable& renderProperties, CreateAndRegisterStream createAndRegisterStream)
   at Microsoft.ReportingServices.ReportProcessing.ReportProcessing.RenderFromOdpSnapshot(IRenderingExtension newRenderer, String streamName, ProcessingContext
pc, RenderingContext rc)
   --- End of inner exception stack trace ---;
If you notice the error states that T2Embed.dll access is denied. In my case this due to a hotfix installed by Microsoft:
MS11-087: Vulnerability in Windows kernel-mode drivers could allow remote code execution: December 13, 2011
Be advised, in order to fix your problem and render pdf's, a vulnerability shall be created.
To fix this issue and allow the export to PDF work correctly, you must give the system Read/Execute Permissions, and Built-in\Administrators Full Control.
Go to Windows\System32 and find the T2Embed.dll Go to Security and modify the permissions as listed above. Do the same to the T2Embed.dll in the SysWow64 folder.
Restart Reporting Services and you will be able to export to PDF.
Best Wishes!
Mariano
www.lucontech.com

I'm not convinced this is the exact cause of the issue. I will check my log files to see if I find anything like what you described. However, I get this error when a particular user tries to do a "print preview" from a custom button. The
code builds a ReportViewer object, sets the ReportPath, etc.
The reason I'm not convinced is because we have a separate reports page that has the report viewer embedded into it. If the user generates the report that way and exports to PDF, Word, etc...the user can generate the file and be on their way. As
soon as the user clicks our "Print" button on the page without the ReportViewer embedded, the above mentioned error occurs.
UPDATE: Perhaps we have a different problem since my issue is from a custom button. I found the solution
here and confirmed the solution with the customer. It had to do with the code using Response.Flush() instead of Response.End().
One thing I noticed before I implemented the change: When you would close the PDF, it would ask you to save changes to the PDF. After implementing Response.End() instead, that prompt went away. No doubt it has to do with the differences between
how Response.Flush() and Response.End() handle the stream returned.
Anyway, posting in case someone has the same issue.

There was an error opening this document. Adobe Reader XI

Win Xp, Sp 3. When converting a word-dokument with Acrobat Elements 7.05 the immediately opening in Adobe Reader XI fails with several of the "well known" messages "There was an error opening this document. File not found" and "There was an error opening this document. Access denied" (translated from Danish).
The fix by setting this registry entry:
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\Privileged]
"bProtectedMode"=dword:00000000
seems to help. But is that a sane solution?

Hi P.Allan,
By making the registry setting entry:
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\Privileged]
"bProtectedMode"=dword:00000000
Reader will become unsecure.
Please make it back to 00000001 to make Reader more secure.
Also, please let me know the following:
1) Is the converted PDF got saved?
2) If yes, please let know the path where it get saved?
3) If yes, can the converted PDF file be opened in ReaderXI from next time?
Thanks
Shakti

Another "there was an error opening this document. this file cannot be found"-question

Hello people, as the title suggests, i have another question regarding the "there was an error opening this document. this file cannot be found" error. I have searched on Google and on these forums but i havent found an answer to my particular case (sorry if i overlooked it).
I work at a supportdesk for a company that uses Windows XP with Adobe Reader version 8.1.3.
Users are getting this error when they access a PDF file placed on a (mapped) networkdrive. Contrary to some other cases i have found on this forum, spaces are handled without a problem. But a comma in the name of one of the folders that contain the PDF file are what causes this error.
i.e.:
Opening the following path results in the error:
L:\X, Y & Z\adobe.pdf
Removing the comma so the path becomes:
L:\X Y & Z\adobe.pdf
works just fine.
So far our workaround has always been to simply remove the comma and move on, but I've been wondering why this comma is such a problem for Adobe Reader. As far as i know Adobe Reader is the only program we use that has this issue, M$ Word works just fine with it to name an example.
To sum my questions up:
- Why is comma (,) a problem for Adobe Reader?
- Have i missed any patches/new versions where this issue has been addressed?
- What is Adobe's stance on this, and are there any plans to "fix" this?

Ok, nevermind, we just found the problem
It's not Adobe Reader that is causing this, but another program the company uses to manage/distribute/authorise programs that users are allowed to access (Scense). I had never even considered another problem could have caused this for Reader.

There was an error opening this document. This file cannot be found but the file is displayed

Hi All
I am opening a document for printing using
c:\Program Files (x86)\Adobe\Reader 9.0\Reader>acrord32.exe "c:\www\website\admin\invoices_out\BFPO_0001.pdf" "hp deskjet 990c"
The invoice opens up but an box appears with the above message
There was an error opening this document. This file cannot be found
Any help to stop the above error appearing would be much appreciated as once this is fixed I will be using
start /b c:\www\acrobat_wrapper\acrowrap.exe /t "c:\www\website\admin\invoices_out\BFPO_0001.pdf" "hp deskjet 990c"
and I can then get on with my work.
Thanks in advance and here's hoping.
John Evans

Hi Fiat Lux
Thanks anyway but I have solved it.It wasn't any fault of Acrobar Reader as such. Everytime I run a microsoft remote desktop and access my main PC from my laptop it deletes the default printer status of my printer (on the main PC) and then when I want to run the above command Reader can't find a printer to use until I reinstate it as the default printer.
Thanks anyway.

"There was an error opening this document" Adobe PostScript Driver creates corrupt PDF's.

Hello,
Just looking for a point in the right direction or some answers to a problem that has been plaguing a few of our users.
We use Adobe reader X and Adobe Post Script driver as a means to print a document as a PDF.
However, a few of our users are experiencing the problem where as the every so often a PDF created comes up with the "There was an error opening this document. The file is damaged and could not be repaired." Message. these documents always vary in size but average around 20 - 30 kb, These seem to be complete anomolies and are corrupted from the off. The only solution we have found for this is a complete rebuild. But we have no idea what is causing this, as we are using the latest version of Adobe Reader. Also, a document that will print corrupted on one go, will print fine on the next.
Thanks.

Hi Lori,
Thanks for your reply currently all users access these PDF's through the standalone reader and users on the most up to date version of Adobe Reader X are not using protected mode as we have had it turned off for a while to fix other problems.
Thanks

There was an error opening this document. unknown username or incorrect password

The error message is in French but here's a rough translation : "There was an error opening this document. Session failure : unknown username or incorrect password"
The work environment is Windows 7 x64 on a domain. The error occurs when opening files on a network share. Outside of Adobe Reader, files are accessible (i.e can copy the file to the desktop and it opens fine there).
Version X is being used right now but XI was also tested and the same error message is shown no matter what version is used. The user has read/write/modify/exec access on the share.

What Reader X / Reader XI versions did you test with?
I remember seeing other forum posts where versions 10.1.12 and 11.0.09 have problems with network shares. Reverting to 10.1.11 / 11.0.08 made it work again.

There was an error opening document. Access denied. Cant open pdf attached to emails

Similar Messages

Maybe you are looking for