There was an error opening this document. This file cannot be found

An automation script on one of our QA environments kept tripping on the error: "There was an error opening this document. This file cannot be found".  The same script ran fine against our Production servers (hint, which were "whitelisted").
It took a little time to resolve/trace what was happening (but with the aid of ProcessMonitor and tracing all "pdf"-related file activity...)
The problem lies squarely between McAfee (75%), Adobe (20%) and Microsoft (5%):
NORMAL WORKFLOW.  IE (Internet Explorer) when popping a PDF document, has to (1) write the document to the IE cache, then (2) launching and "handing off" the document reference to the Adobe viewer (which might then be able to open the document, et al) -- assuming largely a "synchronous" workflow.
BUT "WAIT", HOLD THE HORSES -- McAfee takes ownership and decides infact "wait for us" (during the workflow), it wants to first perform a virus scan on the document (ahead of writing the document to cache) involving potentially large latency (delay) before making the document available to the system. However, instead of "fessing up"-that their scan may be taking too long, McAfee appears to have taken their work "off-line" in violation of the sychronous interface above. I'm guessing the developers at McAfee might have been trying to hide any extra processing overhead being incurred by assuming they could somehow convert this to an "asychronous" event.  (This may also have more reach than just PDF's.)
Unfortunately, the browser's "PDF OPEN"-dialog box pops allowing Adobe to launch-and-open the "as-yet-not-virus-scanned-and-thus-not-yet-cached"-document. Thus clicking the OPEN-button will cause the related "...FILE NOT FOUND"-error to be seen (because the file is still in McAfee "limbo").
Note: If you close the ADOBE reader (but don't yet close the popup-OPEN-dialog) you can click OPEN a second time and it will probably now open the document - which McAfee finally finished scanning!
You can observe all these interactions with ProcessMonitor, and use the monitored file states to adjust the timings of events to reproduce both the failure and non-failure scenarios.
- Best Regards, Ziggy
ps. My assessed distribution of "ownership" of the problem is because ALL these parties should be aggressively resolving this for the customer-base!

What, exactly, were you trying to do when you got it, and how?

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