There was an error saving the picture. please try again later

Hi all,
there is one user who is trying to upload a pic in her sharepoint mysite but when she choos a pic and click on upload buttone it says "there was an error saving the picture. please try again later". I have googled it a lot and found most of the
articles saying it is related to SP1 and CU...few of them saying its a known error MS will fix it in December's 2011 CU . I checked in my environment and we are already running April 2012 CU and SP1.
I tried uploading the pic manually to mysite host location user profile and then updating through update-spprofilephotostore but no luck.
Also activated a mysite site collection feature "Document ID service" but no luck.
Now i dont have any clue what to do, please help me its very critical...

Hi Aditya,
Are you using SharePoint 2010 or SharePoint 2013?
Did this issue occur for all users or the special user?
Please go to Central Administration->Manage service applications->User Profile service application->manage user profile, search and edit the user profile, then upload a picture for the user, compare the result.
In addition, please check the log file to check more information about this issue.
The path of the log file is:
SharePoint 2010: C:\Program Files\Common Files\microsoft shared\Web Server Extensions\14\LOGS
SharePoint 2013: C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\LOGS
Best Regards,
Wendy
Wendy Li
TechNet Community Support

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