There was an error storing your authorization information on this computer

Continue to get the same message over and over again and I cannot sync my iphone.
"there was an error storing your authorization information on this computer"
Apple support has not offered any assistance.
I have uninstalled and reinstalled the software several times.
Can anyone please help me this is so frustrating and apple has been no help.
Thank you

I have also searched through all discussions similar to this one and nothing has proven to work.
So anyone please help!

Similar Messages

  • HT1206 There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be ch

    There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

    I'd try the following document with that one: 
    iTunes: Missing folder or incorrect permissions may prevent authorization

  • There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

    It prevents me to sync my iPhone, how can I fix that?

    De-authorize - repair permissions with Disk Utility - reboot you Mac - authorize your Mac.
    See if that helps.
    MJ

  • HT1420 there was an error storing your authorisation information on this computer

    when I try to authorixw my PC i gert this message:
    there was an error storing your authorisation information on this computer
    I made a clean reinstall, still the same issue, any ideas on how to solve this
    (I'm on windows 7)
    thanks in advance
    Rgds
    AS

    I'd try the following document with that one: 
    iTunes: Missing folder or incorrect permissions may prevent authorization

  • ITunes Error "There was an error storing your authorization information ...

    I cannot play music downloaded from itunes. I have a dell computer with Windows XP Media with 4 users set up. One user has an itunes library that we downloaded music from itunes and got the following messages when trying to access the song.
    1. open itunes and click on purchased song
    2. the authorize computer pop-up window says this computer is not authorized to play "my doorbell", would you like to authorize it?
    3. I enter the name and password and click authorize.
    4. itunes tells me you have authorized 1 out of 5 machines.
    5. I click ok and another pop-up box tells me "There was an error storing your authorization information on this computer. The required file was not found or has permission errors. Correct the permission problem and try again or deauthorize this computer if the permissions cannot be changed."
    I followed the suggestions from a 3/21/06 posting on this matter, to the best of my ability, to no avail.
    I've uninstalled itunes, run my disk cleanup utility to remove all unnecessary files (hoping to remove any orphan files) and re-installed itunes which did nothing. the 3/21 posting said to delete the library itl file and imported the library xml file (again). I am not sure what that means so I did not take this step.
    Any help would be appreciated.-lpo
      Windows XP  

    Hmmm... I know this issue as been covered before in these post by Katrina and B noir, try searching the post Im looking now to see if I can find it
    OK I found it, go here and follow the link Katrina offers http://discussions.apple.com/thread.jspa?messageID=2160752&#2160752
    Also make sure "Fast User Switching" is off for the 4 accounts you have on this PC and that the account you have downloaded content on is a adminisrtative one

  • There was an error storing your authorization information...

    With iTunes 5 I went to the music store and tried to double-click a song just to hear a preview (Black Eyed Peas, Let's Get it Started). I was asked to authorize my computer, it said I had authorized 4 of 5 correctly (I have only 2 machines using it, but whatever) and then I got this error:
    "There was an error storing your authorization information on this computer.
    The requested directory was not found or there was a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
    I'm on Windows, with admin access, so it's not a permissions problem. I checked the Apple Computer folder in my Documents and Settings\Application Data folder, and I have write permissions there. I deauthorized this computer, but it gave me the exact same error.
    In the knowledge base there is a fix for Macs, but nothing listed for PCs. I had no problems using the store with iTunes 4.9, this is a new problem for me with 5.0. So, until there's a fix, no ITMS purchases for me!

    I'm having this problem as well. I'm dissapointed it's so hard to find information on the subject.
    One of the things I guessed might have bee a problem is that my music files are on a file server on the network but when I changed the iTunes music folder location back to my local drive, I still hade the problem.
    Another non-standard setup I have is a recent HD change. I copied my partitions to a new drive via PQ Partition Magic. I've had no problems with any other app, but I can't help but wonder if iTunes stores some kind of invisible autorization information in a hidden section of the partition that it can no longer access.
    In any case, a word from the fine folks at Apple would sure help. What do you guys have to say?

  • My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

    My MB Pro is no longer syncing my iPad in iTunes. It did in the beginning, however I had to change my MB Pro password. Now I get a permissions error message trying to sync: "error storing your authorization information on this computer." Can you help?

    First I would just try deleting the SCInfo folder, restart your computer, open itunes and see if you are still getting the error, at that point if you are it is a permissions error with the computer specificaly and not in itunes.
    http://support.apple.com/kb/TS1389
    that is for deleting the scinfo folder. scroll to the bottom of the article and the steps are there

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    Hi, I can not buy the program on your credit card. Set free, paid - Error There was an error processing your payment. Please try again. (EC 10000). What should I do?

    Hi nvv555,
    Welcome to the BlackBerry Support Community.
    This KB article should provide more information on the Error ID 10000 you are receiving. "There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World. http://bbry.lv/HVyMRD
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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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  • There was an error submitting your podcast

    We have installed Podcast Producer 2 on a demo 10.6.2 server. We are able to use Podcast Capture directly on the server and podcasts are produced and able to be accessed through the Podcast library.
    But when attempting to use Podcast Capture on a 10.5.8 client, after logging in and recording the podcast, when publishing we get the following message from Podcast Capture:
    "There was an error submitting your podcast"
    Some things I have noticed from the Server Logs:
    Apache Error Log:
    [Wed Feb 17 09:14:29 2010] [warn] RSA server certificate CommonName (CN) `demomaster.nobl.k12.in.us' does NOT match server name!?
    [Wed Feb 17 09:14:30 2010] [warn] RSA server certificate CommonName (CN) `demomaster.nobl.k12.in.us' does NOT match server name!?
    [Wed Feb 17 09:14:30 2010] [notice] Apache/2.2.13 (Unix) mod_ssl/2.2.13 OpenSSL/0.9.8l configured -- resuming normal operations
    Our servername is demomaster.nobl.k12.in.us, but our local hostname is demomaster.local. Would this be a problem? changeip -checkhostname shows "success"
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    Session ID: d01cfcdf22d9d9c541cad23337cbe193
    Parameters: {"workflow_name"=>"Sample Workflow", "submission_type"=>"file"}
    Rendering default/failed.xml.builder (401)
    Filter chain halted as [:authorize] renderedorredirected.
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    http://support.apple.com/kb/HT3899
    Any other ideas? We really need to get this working. Thanks for any help.

    I keep finding a little more information...
    The plist file of the podcast that was to be uploaded looks like this:
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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    <dict>
    <key>cachedmetadatafile</key>
    <string>/Users/admin/Library/Application Support/pcastuploader/metadata/3FE7240F-7E9A-409D-A2F5-CEF2E15FA1C5.plist</stri ng>
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    <string>Wed Feb 17 10:13:34 -0500 2010</string>
    <key>deleteafterupload</key>
    <string>true</string>
    <key>estimatedtimeleft</key>
    <string>0</string>
    <key>filecopypath</key>
    <string></string>
    <key>ftpuploadurl</key>
    <string></string>
    <key>httpsuploadurl</key>
    <string>*https://demomaster.local:8170/cgi-bin/pcastupload.cgi<*/string>
    <key>originalmetadatafile</key>
    <string>/Users/admin/Library/Application Support/Podcast Capture/submission-9398F39D-357E-4509-AAF5-A5BCFA16A931.plist</string>
    <key>percent_done</key>
    <string>0</string>
    <key>recording_uuid</key>
    <string>FBDB1CF7-CDDD-40DB-AA79-30207DF7D1E3</string>
    <key>server_url</key>
    <string>*https://demomaster.nobl.k12.in.us:8170/podcastproducer*</string>
    How do I change my server so that it uses the FQDN "demomaster.nobl.k12.in.us" everywhere instead of sometimes using the local hostname demomaster.local.
    It appears this is a DNS issue. We have set the hostname using scutil and running changeip -checkhostname shows
    Current HostName = demomaster.nobl.k12.in.us
    DNS HostName = demomaster.nobl.k12.in.us
    The names match. There is nothing to change.
    dirserv:success = "success"
    nslookup on the ip shows that the reverse is working and pointing to the FQDN.
    Computer Name in Server admin is set to: demomaster.nobl.k12.in.us
    Local Hostname is set to: demomaster
    but under the podcast Producer overview screen in Server Admin our Podcast Library and Capture URL both show http://demomaster.local:port instead of the FQDN.
    How do we change this?
    Thanks again.

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