'There were errors installing the software. Please try installing again.'

Can anyone provide a solution for a sudden problem I've encountered. It began when trying to install Backup 3.1 and has now been repeated with OS X 10.4.5.
When trying through Software Update I'm told The update [packagename] can't be installed. Sorry, an unexpected error occurred. The Installer package has been moved to the Trash. To try again, open the package from the Finder.
When I try opening the Installer packages from the Finder the Installer reaches the stage of 'preparing target volume' and then displays this error: There were errors installing the software. Please try installing again.
Installer's Error Log says: Install failed: The following install step failed: run preflight script for [packagename].
Console.log contains this:2006-02-15 21:07:27.431 Software Update[331] session:product:061-2046 didFailWithError:NSError "Error SUSessionErrorDomain 6" Domain=SUSessionErrorDomain Code=6 UserInfo={errorCode = -2; }
Unsuccessful steps I've taken to resolve this issue have been: (1) I trashed com.apple.installer.plist, (2) I repaired disk persmissions; (3) I repaired the disk (when I did so, Disk Utility reported that no repairs were necessary); (4) I restarted in Safe Mode; and (5) I tried installing using a different User account.
Anyone?

Since first posting, I learned of further updates being available in Software Update (all the iLife '06 suite, basically). Horrified, I suspected that my Installer problem would rear its ugly head again with these, and sure enough that's precisely what happened. As a test, I unchecked all but one of the new items in Software Update and tried installing that. The exact same problem reoccurred.
Fortunately I also have an iBook G4 on which I had earlier run a successful upgrade to OS X 10.4.5. I ran Software Update on that machine, installed everything successfully, and then used Target Disk mode between iBook and iMac to first install 10.4.5 on the iMac and then to copy over the new versions of Backup, iDVD, iMovie, iPhoto, iTunes and iWeb. So my iMac is now up to date, but only by intervention of another machine. My original question remains: what could be causing the problem with Installer?
Thanks Jpfresno for your response. The only part of it which I had not tried was disconnecting my external Firewire HD before running Installer.

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There was an error saving the picture. please try again later

Hi all,
there is one user who is trying to upload a pic in her sharepoint mysite but when she choos a pic and click on upload buttone it says "there was an error saving the picture. please try again later". I have googled it a lot and found most of the
articles saying it is related to SP1 and CU...few of them saying its a known error MS will fix it in December's 2011 CU . I checked in my environment and we are already running April 2012 CU and SP1.
I tried uploading the pic manually to mysite host location user profile and then updating through update-spprofilephotostore but no luck.
Also activated a mysite site collection feature "Document ID service" but no luck.
Now i dont have any clue what to do, please help me its very critical...

Hi Aditya,
Are you using SharePoint 2010 or SharePoint 2013?
Did this issue occur for all users or the special user?
Please go to Central Administration->Manage service applications->User Profile service application->manage user profile, search and edit the user profile, then upload a picture for the user, compare the result.
In addition, please check the log file to check more information about this issue.
The path of the log file is:
SharePoint 2010: C:\Program Files\Common Files\microsoft shared\Web Server Extensions\14\LOGS
SharePoint 2013: C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\LOGS
Best Regards,
Wendy
Wendy Li
TechNet Community Support

Trying to download iTunes 64-bit version on my new Windows 7 PC. Getting the error 'could not locate "%APPDATA%". How do I get past this error? The software doesn't install.

Trying to download iTunes 64-bit version on my new Windows 7 PC. Getting the error 'could not locate "%APPDATA%". How do I get past this error? The software doesn't install. Appreciate if someone in the forum can help.

The backup and restore from the iCloud was a little unnerving since the restore erased all information from the iPod. The iCloud backup and restore took a long time, but worked. I was very grateful.
Trying again to backup to iTunes locally proved to be the same challenging problem. The same backup to corrupt file was the message. The status bar showing backup seemed to move faster to start, but then slowed to a creep toward the end before the error.
When trying to restore a backup in iTunes, the "Restore" button is grayed out since it is looking for a local copy. Any restore would need to be from the iCloud which already worked but isn't the final solution.
Your suggestions were good, I am just in the same boat. Any thoughts about doing the following?
1) creating a cloud backup
2) resetting the iPod to factory defaults
3) removing all traces of iTunes from my computer and
4) installing iTunes and setting up iPod from scratch.
This is the next thing on my list.

Generic Installation Error - "Please try installing again."

I have tried installing iWork '06 on my computer about 6 times now. Each time it goes through the whole installation process and then at the end it says there was an error, with the message, "Please try installing again." I have come across other posts in this forum about installation errors, but nothing like this one. I am running OS X 10.4.4 and everything else is updated. I did not have iLife '05.
It should be noted that even though it says there was an error, it does seem to install iWork. The problem is that when I open Pages and select a template, it unexpectedly (or should I say expectedly) quits everytime. So basically, it installed it with serious problems.
Any help is appreciated.
Lea

Hi Lea,
And welcome to Apple Discussions.
What we're discovering (since the release of Pages 2.0) is that there are a lot of install discs that simply aren't working correctly. Mine is one of them. It would install to 98%, then tell me the install failed. I haven't reinstalled because Pages seems to be working fine, although I've opened up only one template. The only thing you can do is to call Apple tech support (they're very aware of the problem), and they'll walk you through the process of reporting all the necessary information. They'll call you back in a few days, and then probably send you a new disc.

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

Yes, gladly. I am trying to install on a 13" MacBook Pro with OS X 10.8.3. I insert the disk into the SuperDrive. The I work '09 window pops up with two icons: one Tim install and one that says "Read before you install iWork." I double-click on the "Install iWork '09" icon, and a window appears that says, "This package will run a program to determine if the software can be installed." I click "continue" and see "Welcome to the iWork '09 installer." I click on "Continue." The "read me" bullet on the left lights up, and I see "Read before you install. . . ." I click "Continue," then see the software license agreement. When I click on "Continue" again, I am asked to agree, and I do. The window then says, "Standard Install on 'Mackintosh HD" and indicates how much space the program will take.
I click "Install," enter my password, and the installation begins. It goes through a validating phase and begins "writing files." It indicates that installation will take about 30 minutes (although that number fluctuates). After about four minutes it goes to "cleaning up." Then after just a few seconds, the "Summary" bullet on the left lights up and this message appears: "There were errors with the installation. You may want to try installing again." There is a large yellow triangle with an exclamation point in it, and a bold "The installation failed." Below that appears "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
At that point, a "Close" button is pulsating blue at the bottom of the window.
Sorry for the tedious detail. Anything revealing there?
Thanks!

The software cannot be installed, 0x800b0109

TRYING TO INSTALL WINDOWS INTUNE CENTER ON A PC WITH WINDOWS XP OR WINDOWS 7, YOU RECEIVE THE ERROR MESSAGE "THE SOFTWARE CANNOT BE INSTALLED, 0X800B0109" AND THE PROCESS IS STOPPED AND REVERSED.
WHAT CAN YOU DO IN THESE CASE?ARISTIDES.

Run with Admin ID and keep both exe and cert file in one folder.
-Ash(Please Mark this as Answer if the post helps you)

"There were errors installing the software. Please try again"

I have decided to sell my iMac and G4 iBook, in order to buy a Macbook Pro. I have two people interested, but only if both computers are formatted and as they were when they left the factory.
I erased all my files from both computers, leaving just the system files. I placed the instalation disk for OS X into my iMac (The disk that came with it) and selected instal. I chose the option to delete the current settings and instal a fresh version of OS X.
I hope that makes sense so far.
Anyway after a while, disk 1 had finished, and I was told to insert disk 2. I inserted disk 2, only for half way through the instal process, to be greeted by "There were errors installing the software. Please try again". I have now tried 14 times. I have officially given up.
I have searched these forums for an answer, but it seems as though other people have done things such as, installing other software, or hardware, and that is the cause of the problem. However I have done none of the above. I have tried searching the Mac Support pages, with no luck.
Can anyone help?

I suggest you do the following:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
Now try installing OS X. If you still have a problem then it's possible the hard drive is bad or the installer discs are damaged (or possibly just dirty and need a gentle cleaning) or there's a problem with the optical drive.

There were errors installing the software

Mac Mini G4 1.25GHz / 512MB / 40GB / Combo / Modem.
Ser: YM6***TAB
<Edited by Moderator: Personal Info - Please See Terms of Use>
Originally Mum's Mini was "doing strange things", so I had to drive 150 miles to try to sort it out.
First I downloaded AppleJack and tried it out on my own G4 Tower before heading north to visit Mum. Applejack installed OK from my USB memory stick.
Unfortunately, it didn't occur to me to take a spare keyboard and I was unable to get her Mac Mini (with a miniature keyboard) to respond to any key presses at start-up, which foiled all attempts to use AppleJack or even single user mode!
However, I was able to use DiskWarrior and it found several corrupted files on the Hard Drive, which it claimed (after two attempts) were repaired. I then "repaired permissions" and ejected the DiskWarrior disc. Then I had the bright idea of going to "Software Update" in the Apple Menu. This downloaded the latest OS10.4.11 and started to install it. After 20 minutes it reported that there was a "problem with installation" and I should reboot and try again, which I did, with the same result. So then I had the amazingly bright idea of erasing the drive and installing 10.4 from the original DVD. This got several minutes into the procedure before reporting a problem. "There were problems installing the software".
I gave up at that point, left Mum my iBook to use and brought the Mac Mini home.
I was able to boot it up from an external Firewire HD, which contained a clone of the boot drive from my own G4 Mac Mini. It seemed to work OK so I tried the Tiger installation DVD again. It failed as before but I was able to save the Crash Log onto the Firewire Drive and you can view it here:
http://www.amstard.co.uk/temp/OSInstallCrashLog.txt
(I hope this means something to somebody! The way I interpret it is that it installed a file then discovered that file was corrupted?)
I used Prosoft "Drive Genius" to erase the internal Hard Drive again and it reported that all was well. But I still couldn't install the OS.
After that, I couldn't even get the Mac Mini to boot from the external Firewire drive. It just produces a black oblong on a gray screen with a stalled "cog wheel". Here's a photo that I took:
http://www.amstard.co.uk/temp/screenphoto.jpg
There is nothing connected except the standard USB keyboard and mouse at this point and the external Firewire drive.
It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
I have "zapped the PRAM" without making any difference to this symptom.
I have tried doing the simplest installation without any additional fonts, language translators or bundled software.
Any suggestions - apart from "scrap it!"?
Martin (UK)

It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
Since this is an original G4 mini, there is no reason at all that any full retail 10.4 installer, or the original MacOS installer that came with the mini would not work. Later minis, released after Tiger's release date were in some instances unable to boot from the early versions of the Tiger retail installer because 10.4.0 or 10.4.1 pre-dated the versions those minis came supplied with, but clearly that isn't the case with your system.
If you are certain that the MacOS install disk you have is the one that original one that came with the mini (which should be a late version of MacOS 10.3.x), then the only obvious thing to check is that you have correctly partitioned the drive (it should be partitioned in the Apple Partition Map scheme, and then formatted as MacOS Extended (Journalled). If those parameters are met and you continue to get the error from a valid installer for that system, then the potential causes narrow to such things as defective install disks (unlikely since you have tried more than one), defective optical drive unlikely because you can boot from the install disk using the drive), or defective logic board/disk controller - which is a distinct possibility since it's possible that was responsible for the first drive failure (or the indications of failure).
Boot the system using the original MacOS installer and using Disk Utility, set the new internal drive up again with the APM partitioning and MacOS Extended (Journalled) formatting, then immediately run the 'Repair Disk' tool on it to make sure the drive is being read and written correctly. Then performa PMU reset (instructions below) to ensure that the failure to boot from the external FW drive is not a simple matter of dropped FW port. On rebooting with your FW drive connected, hold the Option key down to see if the system then recognizes your external drive. If it does, select it and attempt to boot from it.
With luck that will give you a working system, booted from your external, at which point I would then see if it's possible to clone your external to the new internal drive, rather than attempt a reinstall from the MacOS installer.
On the face of it there should be no reason that would not work since by booting from the MacOS installer you basically show that the system is sound and the optical drive is working. By partitioning and formatting the internal drive and getting a clean bill of health from the repair disk tool, you show the drive and disk controller are OK. That doesn't leave much else to be at fault!

There were errors installing the software Os x disk 2

Hey guys.
I run an older version of os x (10.4.8) on a Macbook as I have an old version of pro tools that I won't run on anything newer. I havn't gotten round to updating pro tools.
Yesterday, I tried to install the update for 10.4.11 since I'm not too bothered about pro tools anymore.
It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
After this, everything froze and I was forced to manually restart the macbook using the power button.
When restarting, I got a kernel panic error which asked me to repeatedly start the system.
Fed up with this, I decided to revert back to 10.4.8 by booting from the dvd, erasing the macbook harddrive and installing from scratch.
Disk one went fine, but disk 2 hangs up when installing garage band instruments, then I get the message THERE WERE ERRORS INSTALLING THE SOFTWARE. PLEASE TRY AGAIN.
I've tried this three times with no joy.
Any ideas?
Thanks

Hi Ibin5, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
Hmmm, that's too long, might see this...
http://www.apple.com/support/macbook/hd/repairextension/
Also, That second Disk thing happens frequently, the best way around it is to do a Custom install, and eliminate enough Printer Drivers, Languages, Fonts, and Applications you don't need... then it may skip #2 altogether.
http://support.apple.com/kb/HT1442

I keep getting the foloowing error." the update couldnot be installed. please make sure there are no other copies of firefox running on your computer and then restart firefox to try again". i tryed to reinstall but no help.

error." the update couldnot be installed. please make sure there are no other copies of firefox running on your computer and then restart firefox to try again".

You already appear to be running the latest Firefox 7.0.1 version, so there should be no need to update.
*http://kb.mozillazine.org/Updates_reported_when_running_newest_version

"There were installing the software"

what up,
It seem I can't update to Mac OS 10.4.4. Whenever I'm installing 10.4.4 I keep getting the message "There were errors installing the software" and "Please try installing again". I'm not sure what's going on but now I can't update to Quicktime, iTunes, iPod Updater, and others.
Can anyone help with this problem. I would really appreciate it.
PowerBook G4 Mac OS X (10.4.3)

Check the installer log ("Show Log" under the File menu) to get more details about what's going wrong.

Error occurred in deployment step 'Install app for SharePoint': There were errors when validating the App manifest.

Hi everyone,
I `m getting error message like this "Error occurred in deployment step 'Install app for SharePoint': There were errors when validating the App manifest.". when i try to debug the application with "Start Action"="Internet Explorer".This
application is an apps for office application with Oauth with Office 365
Any help in this regard is greatly appreciated
Thanks!!
Santosh Sutar

Thanks Fei for your time.
>>>I would suggest that you create a new project and set it start action with 'Internet Explorer'
to see whether this issue could be reproduced. If no, we can compare the difference between the two menifest files.
As per your suggestion above ,With new project,I can debug with with start action "Internet Explorer" and I
could not see much difference between the manifest files.
Please find below my manifest file for the reference .
<?xml version="1.0" encoding="UTF-8"?>

<OfficeApp xmlns="http://schemas.microsoft.com/office/appforoffice/1.1" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="TaskPaneApp">
<Id>084cd6cd-2908-44d1-a5cf-4fa029aec211</Id>
<Version>1.0.0.0</Version>
<ProviderName>[Provider name]</ProviderName>
<DefaultLocale>en-US</DefaultLocale>
<DisplayName DefaultValue="Office 365 MVC" />
<Description DefaultValue="Office 365 MVC"/>
<AppDomains>
<AppDomain>https://login.microsoftonline.com</AppDomain>
</AppDomains>
<Hosts>
<Host Name="Document" />
<Host Name="Workbook" />
</Hosts>
<DefaultSettings>
<SourceLocation DefaultValue="~remoteAppUrl/Home/Index/" />
</DefaultSettings>
<Permissions>ReadWriteDocument</Permissions>
</OfficeApp>
Please suggest on this.
Thanks !!
Santosh Sutar

When i try to reinstall Garageband, it says "There were errors installing..

When i try to reinstall Garageband, it says "There were errors installing the software." Does anyone know how i can totally reset the garageband app. Because i think i may have accidentally taken instrument files out of it.

When i try to reinstall Garageband, it says "There
were errors installing the software."
The first thing I would suggest is to repair permissions
i think i may have accidentally taken
instrument files out of it.
Doubtful that this is the cause

Windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?

windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?

(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

"there was an error installing the software"???

Hi. Recently I upgraded to a newer version of iTunes on my old iBook G4. The new iTunes wouldn't open without a new (7.5.5 or later) version of Quicktime. I downloaded the new Quicktime, but I can't install it. The installation runs normally until the very end, when the installer suddenly says "There was an error installing the program. Please try installing again." No details are given.
My iBook is old, but it meets the system requirements for Quicktime 7.6.4. I have deleted the old version of Quicktime. I also tried installing Quicktime 7.5.5, but the same error message occurred. I'm at my wit's end. Does anyone have any suggestions? Thanks!

I also have received this error message when trying to update Quicktime/itunes. Any help would be greatly appreciated.

'There were errors installing the software. Please try installing again.'

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