"There were installing the software"

what up,
It seem I can't update to Mac OS 10.4.4. Whenever I'm installing 10.4.4 I keep getting the message "There were errors installing the software" and "Please try installing again". I'm not sure what's going on but now I can't update to Quicktime, iTunes, iPod Updater, and others.
Can anyone help with this problem. I would really appreciate it.
PowerBook G4 Mac OS X (10.4.3)

Check the installer log ("Show Log" under the File menu) to get more details about what's going wrong.

Similar Messages

There were errors installing the software

Mac Mini G4 1.25GHz / 512MB / 40GB / Combo / Modem.
Ser: YM6***TAB
<Edited by Moderator: Personal Info - Please See Terms of Use>
Originally Mum's Mini was "doing strange things", so I had to drive 150 miles to try to sort it out.
First I downloaded AppleJack and tried it out on my own G4 Tower before heading north to visit Mum. Applejack installed OK from my USB memory stick.
Unfortunately, it didn't occur to me to take a spare keyboard and I was unable to get her Mac Mini (with a miniature keyboard) to respond to any key presses at start-up, which foiled all attempts to use AppleJack or even single user mode!
However, I was able to use DiskWarrior and it found several corrupted files on the Hard Drive, which it claimed (after two attempts) were repaired. I then "repaired permissions" and ejected the DiskWarrior disc. Then I had the bright idea of going to "Software Update" in the Apple Menu. This downloaded the latest OS10.4.11 and started to install it. After 20 minutes it reported that there was a "problem with installation" and I should reboot and try again, which I did, with the same result. So then I had the amazingly bright idea of erasing the drive and installing 10.4 from the original DVD. This got several minutes into the procedure before reporting a problem. "There were problems installing the software".
I gave up at that point, left Mum my iBook to use and brought the Mac Mini home.
I was able to boot it up from an external Firewire HD, which contained a clone of the boot drive from my own G4 Mac Mini. It seemed to work OK so I tried the Tiger installation DVD again. It failed as before but I was able to save the Crash Log onto the Firewire Drive and you can view it here:
http://www.amstard.co.uk/temp/OSInstallCrashLog.txt
(I hope this means something to somebody! The way I interpret it is that it installed a file then discovered that file was corrupted?)
I used Prosoft "Drive Genius" to erase the internal Hard Drive again and it reported that all was well. But I still couldn't install the OS.
After that, I couldn't even get the Mac Mini to boot from the external Firewire drive. It just produces a black oblong on a gray screen with a stalled "cog wheel". Here's a photo that I took:
http://www.amstard.co.uk/temp/screenphoto.jpg
There is nothing connected except the standard USB keyboard and mouse at this point and the external Firewire drive.
It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
I have "zapped the PRAM" without making any difference to this symptom.
I have tried doing the simplest installation without any additional fonts, language translators or bundled software.
Any suggestions - apart from "scrap it!"?
Martin (UK)

It does boot up with the generic Tiger installation DVD. I can run Disk Utility, which reports no errors on the Hard Drive. But it fails when I try to install the OS 10.4 with an error message "There were problems installing the software" (generic OS10.4 installer) or "There were errors installing the software" (original Mac Mini OS10.4 installer).
I have fitted a new 120GB drive and replaced the RAM. The OS still fails to install on the newly formatted drive. The Apple site suggests a firmware update for this error message but doesn't list one for the Mini.
I have tried installing OS10.4 from the original Mac Mini installations discs and from a generic 10.4 installer. Both give the same "There were errors installing the software" message.
Since this is an original G4 mini, there is no reason at all that any full retail 10.4 installer, or the original MacOS installer that came with the mini would not work. Later minis, released after Tiger's release date were in some instances unable to boot from the early versions of the Tiger retail installer because 10.4.0 or 10.4.1 pre-dated the versions those minis came supplied with, but clearly that isn't the case with your system.
If you are certain that the MacOS install disk you have is the one that original one that came with the mini (which should be a late version of MacOS 10.3.x), then the only obvious thing to check is that you have correctly partitioned the drive (it should be partitioned in the Apple Partition Map scheme, and then formatted as MacOS Extended (Journalled). If those parameters are met and you continue to get the error from a valid installer for that system, then the potential causes narrow to such things as defective install disks (unlikely since you have tried more than one), defective optical drive unlikely because you can boot from the install disk using the drive), or defective logic board/disk controller - which is a distinct possibility since it's possible that was responsible for the first drive failure (or the indications of failure).
Boot the system using the original MacOS installer and using Disk Utility, set the new internal drive up again with the APM partitioning and MacOS Extended (Journalled) formatting, then immediately run the 'Repair Disk' tool on it to make sure the drive is being read and written correctly. Then performa PMU reset (instructions below) to ensure that the failure to boot from the external FW drive is not a simple matter of dropped FW port. On rebooting with your FW drive connected, hold the Option key down to see if the system then recognizes your external drive. If it does, select it and attempt to boot from it.
With luck that will give you a working system, booted from your external, at which point I would then see if it's possible to clone your external to the new internal drive, rather than attempt a reinstall from the MacOS installer.
On the face of it there should be no reason that would not work since by booting from the MacOS installer you basically show that the system is sound and the optical drive is working. By partitioning and formatting the internal drive and getting a clean bill of health from the repair disk tool, you show the drive and disk controller are OK. That doesn't leave much else to be at fault!

There were errors installing the software Os x disk 2

Hey guys.
I run an older version of os x (10.4.8) on a Macbook as I have an old version of pro tools that I won't run on anything newer. I havn't gotten round to updating pro tools.
Yesterday, I tried to install the update for 10.4.11 since I'm not too bothered about pro tools anymore.
It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
After this, everything froze and I was forced to manually restart the macbook using the power button.
When restarting, I got a kernel panic error which asked me to repeatedly start the system.
Fed up with this, I decided to revert back to 10.4.8 by booting from the dvd, erasing the macbook harddrive and installing from scratch.
Disk one went fine, but disk 2 hangs up when installing garage band instruments, then I get the message THERE WERE ERRORS INSTALLING THE SOFTWARE. PLEASE TRY AGAIN.
I've tried this three times with no joy.
Any ideas?
Thanks

Hi Ibin5, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
It took around 2 hours, then at the end seemed to stop without any confirmation of it's success.
Hmmm, that's too long, might see this...
http://www.apple.com/support/macbook/hd/repairextension/
Also, That second Disk thing happens frequently, the best way around it is to do a Custom install, and eliminate enough Printer Drivers, Languages, Fonts, and Applications you don't need... then it may skip #2 altogether.
http://support.apple.com/kb/HT1442

"There were errors installing the software. Please try again"

I have decided to sell my iMac and G4 iBook, in order to buy a Macbook Pro. I have two people interested, but only if both computers are formatted and as they were when they left the factory.
I erased all my files from both computers, leaving just the system files. I placed the instalation disk for OS X into my iMac (The disk that came with it) and selected instal. I chose the option to delete the current settings and instal a fresh version of OS X.
I hope that makes sense so far.
Anyway after a while, disk 1 had finished, and I was told to insert disk 2. I inserted disk 2, only for half way through the instal process, to be greeted by "There were errors installing the software. Please try again". I have now tried 14 times. I have officially given up.
I have searched these forums for an answer, but it seems as though other people have done things such as, installing other software, or hardware, and that is the cause of the problem. However I have done none of the above. I have tried searching the Mac Support pages, with no luck.
Can anyone help?

I suggest you do the following:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
Now try installing OS X. If you still have a problem then it's possible the hard drive is bad or the installer discs are damaged (or possibly just dirty and need a gentle cleaning) or there's a problem with the optical drive.

'There were errors installing the software. Please try installing again.'

Can anyone provide a solution for a sudden problem I've encountered. It began when trying to install Backup 3.1 and has now been repeated with OS X 10.4.5.
When trying through Software Update I'm told The update [packagename] can't be installed. Sorry, an unexpected error occurred. The Installer package has been moved to the Trash. To try again, open the package from the Finder.
When I try opening the Installer packages from the Finder the Installer reaches the stage of 'preparing target volume' and then displays this error: There were errors installing the software. Please try installing again.
Installer's Error Log says: Install failed: The following install step failed: run preflight script for [packagename].
Console.log contains this:2006-02-15 21:07:27.431 Software Update[331] session:product:061-2046 didFailWithError:NSError "Error SUSessionErrorDomain 6" Domain=SUSessionErrorDomain Code=6 UserInfo={errorCode = -2; }
Unsuccessful steps I've taken to resolve this issue have been: (1) I trashed com.apple.installer.plist, (2) I repaired disk persmissions; (3) I repaired the disk (when I did so, Disk Utility reported that no repairs were necessary); (4) I restarted in Safe Mode; and (5) I tried installing using a different User account.
Anyone?

Since first posting, I learned of further updates being available in Software Update (all the iLife '06 suite, basically). Horrified, I suspected that my Installer problem would rear its ugly head again with these, and sure enough that's precisely what happened. As a test, I unchecked all but one of the new items in Software Update and tried installing that. The exact same problem reoccurred.
Fortunately I also have an iBook G4 on which I had earlier run a successful upgrade to OS X 10.4.5. I ran Software Update on that machine, installed everything successfully, and then used Target Disk mode between iBook and iMac to first install 10.4.5 on the iMac and then to copy over the new versions of Backup, iDVD, iMovie, iPhoto, iTunes and iWeb. So my iMac is now up to date, but only by intervention of another machine. My original question remains: what could be causing the problem with Installer?
Thanks Jpfresno for your response. The only part of it which I had not tried was disconnecting my external Firewire HD before running Installer.

My auto install for Premiere Elements failed and told me i needed to do a restart and try installing again. Having restarted my laptop, how do I install the software? There are two .exe files in the folder - oem and start-up. Which should i run?

My auto install for Premiere Elements failed and told me i needed to do a restart and try installing again. Having restarted my laptop, how do I install the software? There are two .exe files in the folder - oem and start-up. Which should i run?
thanks

for windows you should have an exe and a 7z file. put both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

Please stop making multiple posts on the same subject.. This is the third thread you have created in a short space of time asking the same question.
Please read the answers given in this thread you posted...
https://discussions.apple.com/thread/5311324?tstart=0

Hello Everyone. I have an older version of aperture, aperture 2, that I wanted to install on my MAC. I attempted the installation, and during the install there was a check to see if my computer was capable of installing the software, which it was.

Hello Everyone. I have an older version of aperture, aperture 2, that I wanted to install on my MAC. I attempted the installation, and during the install there was a check to see if my computer was capable of installing the software, which it was. After the install completed I tried running the software, and I got a message telling me I can't run this version with my operating system. Does anyone know why I can't run the aperture software, and why I was allowed to install it without some notification.

Hello Everyone. I have an older version of aperture, aperture 2, that I wanted to install on my MAC. I attempted the installation, and during the install there was a check to see if my computer was capable of installing the software, which it was. After the install completed I tried running the software, and I got a message telling me I can't run this version with my operating system. Does anyone know why I can't run the aperture software, and why I was allowed to install it without some notification.

I have a Netgear NAS which uses Stora software. Mavericsks will not let me install the software as it is not from an approved developer. Is there any way around this?

I have a Netgear NAS which uses Stora software. Mavericks will not let me install the software as it is not from an approved developer. Is there any way around this?

There is, but why do you need the s/w installed? The NAS should have a web admin interface, accessible via ip address (http://<ip address>) which should allow all the needed configuration that is required for it to work with machines running os x.
Try to install as little s/w as you need to do something in Mavericks or any OS as it is usually the cause of future issues or problems.
If you're intent on installing the s/w, go to System Preferences > Security & Privacy > General and If you have tried to run it before, it should be listed there. You can then "un-block" it should you wish.

Dear I need to upgrade my Mac Bookpro from 10.4.11 to the latest software is there is any solutions in order to buy install the software online through itunes or so

Dear I need to upgrade my Mac Bookpro from 10.4.11 to the latest software is there is any solutions in order to buy install the software online through itunes or so

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
(NB: PowerPC applications can still be run in Snow Leopard using Rosetta, but they will not work in later versions of OS X.)
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

I have iWork 09 with a family license. I am unable to install the software on my new Macbook Pro (the message is simply "Installation failed"). I wonder if I need to remove an old computer from the family license, and if so, how?

Yes, gladly. I am trying to install on a 13" MacBook Pro with OS X 10.8.3. I insert the disk into the SuperDrive. The I work '09 window pops up with two icons: one Tim install and one that says "Read before you install iWork." I double-click on the "Install iWork '09" icon, and a window appears that says, "This package will run a program to determine if the software can be installed." I click "continue" and see "Welcome to the iWork '09 installer." I click on "Continue." The "read me" bullet on the left lights up, and I see "Read before you install. . . ." I click "Continue," then see the software license agreement. When I click on "Continue" again, I am asked to agree, and I do. The window then says, "Standard Install on 'Mackintosh HD" and indicates how much space the program will take.
I click "Install," enter my password, and the installation begins. It goes through a validating phase and begins "writing files." It indicates that installation will take about 30 minutes (although that number fluctuates). After about four minutes it goes to "cleaning up." Then after just a few seconds, the "Summary" bullet on the left lights up and this message appears: "There were errors with the installation. You may want to try installing again." There is a large yellow triangle with an exclamation point in it, and a bold "The installation failed." Below that appears "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
At that point, a "Close" button is pulsating blue at the bottom of the window.
Sorry for the tedious detail. Anything revealing there?
Thanks!

When I try to install Windows on iMac with Bootcamp I get this message,"Can't install the software because it is not currently available from the Software Update server."

I try to get Windows 7 on my iMac 21.5-inch but on the Bootcamp Assistant I get this message,"Can't install the software because it is not currently available from the Software Update server." Please help me and thank you.

I have that problem too. There's many other discussion threads as well. Either Apple doesn't realize they have a problem, or they do and simply don't care. Either way, not good.
There is a workaround that I'm going to try next. Go to this webpage:
http://support.apple.com/kb/HT5634
Scroll down to the middle of the webpage. Hit "Expand All". Now, search the webpage for the Apple product name of your computer. It should be something like "MacBook Pro, 17-inch, Early 2008". If you're unsure what you have, open "About This Mac" (upper left corner of your screen, Apple menu), and hit "More Info".
Now that you've found your computer, read across the table, to the version of Windows that you want to install (32-bit or 64-bit). Hopefully you'll find a "4" or "5" there. Click on that number, to go to the download page for the drivers that you need. If you just see an empty box there, then you're out of luck....
Hopefully there will be drivers. Download those, unzip, and then copy to a USB stick that has been formatted for MS-DOS FAT (or FAT32). Use Disk Utility to format your USB stick if necessary. Now, you have the drivers you should have gotten from the Boot Camp Assistant download. You should then be able to go back to Boot Camp Assistant and follow the instructions from there.
Hope it works!
Josh

Boot camp error: Can't install the software because it is not currently available from the Software Update server.

hi there i was trying to install windows via bootcamp and when i was trying to download the support software i had an error of "Can't install the software because it is not currently available from the Software Update server." i am using a 15" 2009 macbook pro and the bootcamp version is 5.1.0 (473). can anyone help? thanks in advanced

Instead of downloading the Windows support software from Boot Camp Assistant, download it from the Apple website. Mid 2009 and older MacBooks Pro only support this Windows support software version > http://support.apple.com/kb/DL1630 This version allows you to install a 32-bit or 64-bit Windows 7 version.
Follow Apple's steps to install Windows on your computer > http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf

Can't install the software for the Samsung CLX-3180 Series because it is not currently available from the Software Update server.

This is the the alert I keep getting when i try to add this new printer
"Can't install the software for the Samsung CLX-3180 Series because it is not currently available from the Software Update server."
Im am having BIG problems getting my printer to be recognized

water bar wrote:
I am getting the identical error message for an HP Officejet 7200 series printer.
First there is a message that software is available from Apple. You click to get it. Then it tells you that it is not currently available from the software update server.
I am running OS 10.8.2. Printer is on my home network (not USB).
I went to the Apple Software Dowload site and re-downloaded the latest "HewlettPackard Printer Drivers" (v.2.12) and installed them (twice). No dice.
Anybody found a way around this problem?
I solved all print related issues by avoiding HP, worst software I ever saw, this may not work for you though.

Can't install the software for the Canon MX870 series because it is not currently available from the Software Update server.

I'm trying to setup my Canon MX870 USB ink jet printer plugged into my Airport Extreme's USB port. However, I keep getting a message of; "Can't install the software for the Canon MX870 series because it is not currently available from the Software Update server." And then I have to click cancel.
The "Print & Scan" from System Preferences, can see the printer as it has the NAME: Canon MX870 series, and the LOCATION: 'the name of my network', and USE: MX870 series. But after clicking "Add", it tries to install the software (I've already installed the latest drivers however on my Mac Pro) and that's when I get this message;
"Can't install the software for the Canon MX870 series because it is not currently available from the Software Update server."
Any ideas, help would be greatly appreciated!
Marty

Hello Marty,
It sounds like you are not able to add your Canon printer in System Preferences. I found an article with steps you can take to resolve this:
Resolution
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
You can find the full article here:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

"There were installing the software"

Similar Messages

Maybe you are looking for