Theres are free upgrade for my mac on our apple store and i cant seem to download it, theres are free upgrade for my mac on our apple store and i cant seem to download it
theres are free upgrade for my mac on our apple store and i cant seem to download it, theres are free upgrade for my mac on our apple store and i cant seem to download it?
It'd be really helpful it you told us what the upgrade is, which Mac you currently have, and what OS you're currently using. And you only need to say it once.
Similar Messages
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I use an external hard drive for my Lightroom library and I notice that all the images shown on there are DNG. On my MAC hard drive I have images shown as NEF. I desperately need to free up space on my hard drive, can I safely delete these NEFs?
dj_paige wrote:
however, I do point out that obtaining an additional hard drive and not throwing anything away seems a preferable solution to me.
heidie22, dj_paige has a very good point there. I would not through away the NEF files; I would archive them to a external drive.
By the way, I am assuming that converting RAW files to DNG is a decision you have made and not an accident. -
I have numbers and pages on my iPhone but cannot seem to transfer them to the mac I purchased today ? Are they formatted for the iPhone only ? They appear to be downloaded but I cannot find them on the MAC - where should I look ?
Welcome to the Apple community.
The apps you have purchased for your mobile device will not work on a computer. You will need to download the appropriate versions on your Mac from the Mac apps store. -
I have paid for the Mountain Lion. But for some reason, I cannot seem to download it, despite software being upgraded. Anyone facing this problem where the download does not begin? How can I solve this?
Make sure your Mac qualifies to run Mountain Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
Try disabling anti virus software and turn off the Firewall in System Preferencs > Security & Privacy
Apps such as Little Snitch and Net Nanny can prevent apps from downloading from the App store including Mountain Lion.
Third party download managers are not compatible with the App Store.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation. -
I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.
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I was trying to sync my itouch with my new mac, and some songs won't download because they are not authorized for this computer. But even after my computer was authorized they still won't sync. How do I fix this?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
If you have several Apple devices feeding to the same iCloud account, is there an amount of storage made per device available free? So that you are rewarded for the additional devices?
If this multi purchase if devices is not rewarded with a larger cloud storage being available, would it then be best to have several separate cloud accounts?
Would you lose the ability to mesh data between devices??? Of could you choose to share a smaller part of the data and yet save the rest of the device data to their own cloud? So in other words, split a devices stored data between 2 different icloud accounts? One community iCloud account for partial data and individual account for data that does not need to be shared with the other devices, however it needs to be backed up. The simpler solutions would be If you have several Apple devices feeding to the same iCloud account, an amount of storage made available per device (ie: 5 units of storage free per device)
~ So that you are rewarded for the additional Apple devices by giving 5 more units of storage or backup space per deviceNobody here is an Apple employee, and my Christmas Season has been great, thanks very much. Neither am I jealous, I just abhor the fact that so many people these days expect more and more for free, in addition to what they already get for free. First world problems...
Obviously Apple do consider people with multiple devices, since the whole purpose of the service is to keep data in sync across multiple devices. Clearly, after consideration, Apple decided to give 5GB of storage for free and provide customers with the option to buy more storage if they want/need more, in line with competing services.
Everyone has their own set of unique circumstances but does that mean everyone should be rewarded with extras for free? At what point should it be considered acceptable to actually pay for additional extras you want?
And by the way, somebody expressing a different opinion, and discussing people's expectations is not being rude. Aren't you from the country that supposedly takes 'freedom of speech' rather seriously? -
I dont recall when I have been more frustrated.... the "loops" I am in on the web for support are endless. After downloading Yosemite on my Mac my CS6 no longer works. On your support web site you state the following for downloading and installing previous versions of apps, such as CS6 " 1. open CC for desktop and go to the apps panel (no link is provided so I explored until I could download a trial version of "application manager" as that was required. When I attempted to open it to download "Previous Versions" I could not. I have my license number, my CS6 will not open in Yosemite and after over 2 hours I am really frustrated.... Rich@
When I go to that link, download and then attempt to install I get the message "Webe encountered the following issues, Installer failed to initialize. Please down load Adobe Support Advisor to detect the problem" I then select the link "get adobe support advisor" that takes me to a site that describes a better support link since the one I have been sent to is no longer available. I then go to that site and am told to go to CC for desktop apps, that requires me to download CC... I don't want CC.. just want to have my CS6 PS work again.... so frustrating...
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Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty. It now has a blank bar under the launch pad and no matter how many times I try re-downloading it or restarting my computer it does not work. I use too play starcraft and other games on this computer although new patched/updates have made it that I can no longer do that now. Really frustrating having to deal with this especially after buying this computer upfront and now out of warranty.
Go to your Applications folder and find a file called "Install OS X Mavericks". Send it to the trash and delete it. Then try the download again.
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My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?
It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
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there’s a glitch somewhere. iphoto just wont open. upgraded to yosemite and downloaded iPhoto upgrader and it doesn’t work, just keeps telling me to upgrade when I did already or quit, so no way to do photos on this brand new mac. that’s a pity!!
You need to have iPhoto 11 v9.6 (which you can get from the App Store) to use iPhoto on Yosemite. If you already have iPhoto 11 then the update is free. Otherwise it's a purchase.
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I want to download a previously purchased album that had an "error" and isn't complete. I have an older Mac and don't have iCloud. Surely there is some way to get the music I paid for!
Hi,
See this http://support.apple.com/kb/ht2519
Jim -
I recently upgraded iPhone4S to iOS7. Now photos on my phone look like photo negatives; all colors are a ghostly contrast. The same is true for icons of downloaded apps. What can I do?
Invert the colors back to normal.
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I am trying to update my iPod touch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active. Help!
Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.
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I own CS 5 Design Premium. Reading the FAQs, it seems I am eligible to upgrade to CS 6 but I can't find the upgrade to purchase and download. I can't upgrade to CC because $49 per month is too much for me -- I don't use this product for work. The $29 offer seems reasonable but $49 is way too much. I don't need the majority of the programs included in CC, but subscribing to just three of them will cost way more. Really not sure what to do here :-(
Thanks Ned. I did find this page, however it isn't an upgrade. I have been purchasing Adobe products for years so that I could just pay the upgrade price for current products. With the current system, I would be paying much more than I would for an upgrade. For example, I have been using my version of CS for at least three years. The upgrade cost me $750 so that comes out to around $21 per month. I guess I have no options as far as upgrading except for paying for the overpriced CC. Oh well, time to start looking for alternatives. It was just so convenient to have the same programs at home that I use at work.
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