They asking for a code when I try to erase all contents and setting. What code do I put in?
They asking for a code when I try to erase all contents and setting. What code do I put in?
If you are saying you have forgotten the pass code
see here
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Similar Messages
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hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim card it says that simcard not recognized. I tried all the solutions in the net but nothing seemed to work. What should I do? I'm located here in the Philippines. I hope you could help. Thanks!
I know. I was with my brother when we did this. He didnt clearly understood the question that poped-up. Regarding the simcard, after successfully restoring it on itunes my simcard won't work. I'm not able to send and receive calls and messages.
hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim c -
when i clicked on erase all content and setting in my iphone3, it first shut down and next the apple logo appears and then nothing happens, its been 12hrs since like that. i tried force restart by clicking the home and sleep/wake button, and still same issue.
I believe with the 3G and the older iOS, erase all content and settings acts differently than the newer iOS. You can use this support document http://support.apple.com/kb/HT1808 to place the phone in recovery mode and restore it.
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Why cant I erase all content and settings? When I choose this option from the menu it takes me to a screen with a USB plug and an itunes logo and freezes there.
What happens when you connect the iPod to your computer and restore via iTunes? That is how you restore to factory settings.
iTunes: Backing up, updating, and restoring iOS software -
HT201274 When I go to erase all content and settings my phone ask for a password
When I go to erase all content and settings the phone ask for a password.
The same password, you use to unlock your phone, use that passcode.
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so my Ipod touch hasn't been connecting to computer, nor charging for a week or two until i turn it off completely and now i try to reset all content and setting,(thinking it may connect to the computer and itunes and also charge) but the circle goes round and round for like hrs(24) and it still does not complete the reset.
pls pls pls pls help .
i have tried alot of solutions, but non of them have worked.Have you tried walking it into the nearest Apple Store and asking for assistance there...?
I'm guessing you don't have Apple Care on it. -
using apple iphone 5, i observe today that display shows yellow border when i choose option in setting as erase all content and setting, iphone goes in to starting mode, i want to know is there any problem to display, plz give me feed back urgently
I had this same thing happen to me. I was using my brand new iphone 5 (texting and listening to music through the speakers) when it flashed the apple logo, stopped my music and brought me to the lock screen.
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We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.
The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad -
I wish to erase all the content and setting on my iPhone but it is asking for a restriction code, how/where do I get this?
You get it from the person who owns the phone.
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I have read things that can help me such as this:
wjosten
This solved my questionRe: Spinning wheel after 'Erase All...'
Jul 8, 2011 1:44 AM (in response to khosra)
Something has gone wrong, on a 3GS, the erase of all content setting should take but a minute or two.
You will have to force the phone into recovery mode:
Turn the phone off using the Sleep/Wake button, then the slide to power off. If you are unable to do that, press and hold the Sleep/Wake and Home buttons at the same time. When your phone turns off, release the Sleep/Wake and Home buttons. Then, leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select NEW.
and when I try to put it to iTunes it give me a message saying" The iPhone software update server could not be contacted." PLEASE HELP. I just got this iPhone 4.
and also when I try to updated it like a month ago it won't work.Sorry, you said I need to take it to the Apple Store to help me with the iPhone before I posted that. What do they mean:
Additional Information
The “hosts” file may also be blocking gs.apple.com.
Select the hosts file (normally you can find your hosts file at C:\WINDOWS\SYSTEM32\DRIVERS\ETC).
Click the Edit menu, and choose Copy.
Then, click the Edit menu again, and choose Paste. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7).
Drag the original hosts file to your desktop. If Windows needs your permission to continue, click Continue.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) to the desktop.
Right-click "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, click the Edit menu and choose Select All. Then from the Edit menu, choose Delete.
From the File menu, choose Save. Close Notepad.
Drag the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file from your desktop back into the original location. If Windows needs your permission to continue, click Continue.
Right-click the "Copy of hosts" (Windows XP) or "hosts -Copy" (Windows Vista/7) file, and choose Rename. Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the software update server. -
HT5661 What is the password when I want to erase all content and settings?
I am trying to erase all my content and settings and keep getting asked for a password. My initial login 4 numbers do not work - any ideas? I have tried 0000
It's the same code you use to unlock the phone
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I am trying to factory reset my Iphone5 by clicking settings>General>Reset>Erase all Content and Settings. After this is displays a window saying Password Required enter your Apple ID password to erase this IPhone and remove it from your account. I don't want to erase the phone from my account I just want to erase what's on it so old notifications will stop showing up.
The message means that you will be deleting your iCloud account from the device, and therefore removing it from Find My iPhone. Erasing all content and settings completely erases your phone, including all your accounts and settings. If you then set up your phone and sign back into your iCloud account, enabling Find My iPhone again (or restore your backup), it will then be associated with your account again.
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Restrictions passcode for iPhone 4. I need to erase all content and settings for handset
There is no factory set restriction code. If you need to completely reset then follow the instructions you find here:
IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPhone User Manual for iOS 5 -
how can I check my passcode I updated today and when I am going to reset all content and setting my iPhone 4S they asked me for passcode when I entered the passcode the one I just update too is doesn't want to accept it
I have had the same problem with iPad recently not too sure why it happened but if you are completing a full reset anyway the easiest way is the restore via itunes on your computer and then set up a new passcode again. Resetting via itunes doesnt require a passcode so it should go straight through.
Hope this helps
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