They can't hear me, Help

When I call they can't hear me, Help me please. Thanks!

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When I connect via face time with my friend's ipad or iphone we can see each other and I can hear them but they can't hear me. HELP!

When I connect from my mac via facetime with my friend's iphone or ipad we can see each other and I can hear them but they can't hear me. The mute is not applied, and the microphone seems to work with other applications. Help!

I have same issue in my MB Air with Snow Leopard. It used to work fine but one day I found that the mic mute was locked on. I went to System and ensured mic was working by seeing the bars move. I went to Facetime > Video drop down and it is all greyed out so not active and the mic symbol in Facetime pane has a line through it (muted) and is dead. I have tried everythinng to UNmute the mic. Two way video is fine and I can hear the other party perfectly. Seems like this happened about the time of a Snow Leopard update but may be wrong. Issue is several months old and, well, getting old! I love Facetime with my grandkids etc. who all use Apple stuff. There HAS to be a way to reactivate the mic in my MB Air. Could someone please help??

Can someone please help? Recently just had my iPhone 4S reconnected. I've now waited the 24 hours that you need to wait till everything goes back to normal. However on a phone call I can hear whoever I'm calling but they can't hear me?

Can someone please help? Recently just had my iPhone 4S reconnected. I've now waited the 24 hours that you need to wait till everything goes back to normal. However on a phone call I can hear whoever I'm calling but they can't hear me?

i had the same problem a few weeks ago and i had only had my 3g iphone for a few weeks. It was as if i was on permanent mute. I could hear others fine, but they couldn't hear me, even if i used speakerphone or even a bluetooth.
i took it to an apple store and they did a real quick test (they first did a system restore, then they took my phone and tried calling another employee). Once they validated it wasn't working, they replaced my phone quickly with no questions asked. Just make sure to back up everything on I-Tunes before you go in so that you dont lose any info. might want to do the restore before you go in, as well, otherwise you'll have to wait for them to do it at the store, which takes them 15 mins or so.
Hope this helps.

Hi, i am using iphone 4. People are complaining that they can't hear my voice while talking to them? Pls help

hi, i am using iphone 4. People are complaining that they can't hear my voice while talking to them? Pls help

My son had the same problem with his 4 after updateing to 5.1.1. Apple would not replace it and he ended up getting a re-furb for £119.00.
He was 100% sure it was the upgrade that caused it but apple said it was the motherboard.

HT2188 I can hear caller but they can not hear me except when using speaker phone

I can hear caller but they can not hear me except when using speaker phone

First of all, make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"!

I connect my iphone5s to my 2015 Terrain using Bluetooth, when I make a call I can hear the caller but they can't hear me. Anyone else have this problem? How did you resolve it? Other phones connect and work perfectly.

NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.

Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario

They can't hear me and I can't hear them. Any ideas?

I have replaced my Iphone 4S and still having speaker issues. They can't hear me and i can't hear them!
Any help. Just about ready to return phone.

First try inserting and removing the earphone plug several times. Sometimes lint gets in through the jack and prevents the contacts from closing when you remove the plug.
Next step would be a Reset if that doesn't fix it; hold the HOME and SLEEP buttons for about 8 seconds, until the Apple logo appears (ignore the "slide to power off" display and keep holding).
After that a Restore through iTunes. If all of these don't fix it take it back for replacement.

I can hear person who is calling but they can't hear me

I have had my iphone for about 71 days now. I did a power on and off reset yesterday and since then when I make/get a phone call I can hear them but they can't hear me. I was on the phone yesterday for over 5 hours with att and apple and no one would do a thing. Finally at about 11:30 pm last night an apple rep told me she was going to talk with her manager to see what to do and call me back and never did. I was on hold for over an hour today and still got no where. I was previously with Verizon for about 10 years and only switched due to the iphone and now I am about to call it quits and go back if no one can help me with this matter. I rely on my phone and waiting over a week for a new one is unacceptable. I have tried every thing that I can find.

i had the same problem a few weeks ago and i had only had my 3g iphone for a few weeks. It was as if i was on permanent mute. I could hear others fine, but they couldn't hear me, even if i used speakerphone or even a bluetooth.
i took it to an apple store and they did a real quick test (they first did a system restore, then they took my phone and tried calling another employee). Once they validated it wasn't working, they replaced my phone quickly with no questions asked. Just make sure to back up everything on I-Tunes before you go in so that you dont lose any info. might want to do the restore before you go in, as well, otherwise you'll have to wait for them to do it at the store, which takes them 15 mins or so.
Hope this helps.

Can u plz tell me I hav problem with I phone 4 which I can hear their call but they can't hear my voice

Can u plz tell me I hav problem with I phone 4 which I can hear their call but they can't hear my voice

Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support

I just bought iphone 5s... However, when people call me, they can't hear my voice clearly but I can hear their voice. What happen to my phone?

I just bought iphone 5s... However, when people call me, they can't hear my voice clearly but I can hear their voice. What happen to my phone?

Do you have a case on the phone? If so, can you try a call without the case on. If not, take a look at this support document to see if anything there helps. http://support.apple.com/kb/TS1631
EDIT: You might also want to take a look at this support document too. http://support.apple.com/kb/ts5183
Message was edited by: ChrisJ4203

Brand New Iphone 4 - can not hear when on a call and they can't hear me!!!

Please Help. I got an Iphone4 2 hours ago. Tried to make my first call and i hear nothing. I can see they have picked up but they can't hear me and i can't hear them!! Help!!
Thanks

Sometimes when I make a call, the other persons phone rings, they answer and they can hear me, yet I hear nothing, not even the dial tone, the other day I tried calling my husband 4 times and everytime his phone rang, he answered and could hear me cursing about the phone yet I heard nothing

I have never dropped my iPhone and when I try to take a video on my phone there is no sound and if I send it to someone they can't hear it either I don't know what the problem Is but will apple replace that? Or will it cost some money to fix it?

I have never dropped my iPhone before and when I take a video and or send it to a friend they can't hear it and either can I. I was wondering if apple would replace it by sending me a new iPhone or if it would cost money to fix?

You can message them in the chat click on this link http://store.apple.com/us/search/chat-support then click on Chat Now next to the blue bubble

Regarding Facetime on my Ipad. I get started on a call and after 10 or 15 minutes I cannot hear whom I am talking to. They can still hear me and I still have picture on the screen but my sound stops working.

Regarding Facetime on my Ipad. I get started on a call and after 10 or 15 minutes I cannot hear whom I am talking to. They can still hear me and I still have picture on the screen but my sound stops working.

Why can't we use Acrobat Pro for mobile devices? Save a whole lot of headaches!!! Now I have to return this subscription.

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic, I use the voice recorder all the time and I have no problems w FaceTime. My headphones and Bluetooth do the same thing as far as not being able to be hea

When I make a call, I can hear the person on the other end but they can't hear me. It's not the mic bc face time or voice recorder are not affected. I can't even use my headphones or Bluetooth to get around the problem. This has stumped 2 geniuses, they just try to swap it out for $150.

I am having the same issue with my iPhone 4. I can hear everyone but they can't hear me. Visited Apple Store and they said speakers were out, both bottom mic and top one for speaker phone. Said they were busted. Reloaded all software and didn't work. Got in parking lot and worked for 1 call. Now it's out again. Wanted $150 for new phone, haven't done it yet. don't know what to do.

I have an iphone 4 and cannot get my mute off when I am using Facetime. I can hear them, but they can't hear me. When I touch the mute button, nothing happens. Can someone please tell me how to fix this?

I have an iphone 4 and cannot get my mute off when I am using Facetime. I can hear them, but they can't hear me. When I touch the mute button, nothing happens. Can someone please tell me how to fix this?

the mute button is a switch you need to flip, not touch. if you look at it and see color, its on.

They can't hear me, Help

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