They cant hear me when using facetime on my ipad
Snce upgrading to ios 6 when using facetime or skype i can see/ hear but at he other end they only hear static. I have seen i am not the only one with this prblem?
Has anyone a solution that works?
Thank you
Juan
I saw one post where the user said dust got in the small mic hole. Used a vacuum cleaner to remove dust and audio now works.
Cheers, Tom
Similar Messages
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When talking to people they cant hear me when i am in speaker mode
when talking to people they cant hear me when i am in speaker mode. also when i take a video there is no sound. anybody know what the problem is?
Have a look here
TROUBLESHOOTING iPhone Hardware
http://support.apple.com/kb/TS2802
http://support.apple.com/kb/TS1630
If no joy... take it in to your local Apple Store and get it checked...
Be sure to make an appointment first. -
when i call someone i can hear them perfectly, they cannot hear me. facetime and viber ssuld perfect??
Hi micheleforde!
I have an article for you here that will help you troubleshoot this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
Cant hear monitor when using usb mic
hey all, question. when my usb mic is plugged in and armed for recording, i cant hear the previous track to keep my timing. the built in mic isnt that great so i like to use my external. its like when its plugged in it overrides all monitor functions. i just wanna be able to record a track while the previous one plays back. thanks guys for the help with an obvious newby.
Make sure you have the correct output selected in GB Prefs>Audio/MIDI. I assume you're using your computer speakers? If so select Built-In Output. Also make sure the recorded Track isn't muted and that the volume is up.
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They cant hear me , but i can record anything
when i call someone they cant hear me, even if they call me they cant hear me
when i do restore and make my Iphone4 as new it works for one call only then the issue back again and they cant hear me even by using the speaker!!
plz help me
my iphone is up to date .If restoring as new (without using a backup) doesn't help, there is a hardware problem. Take it to Apple or whoever provides iPhone warranty service in your country.
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when i facetime someone they cant hear me, and also when i record a video there is no sound, however when i make a phone call there is no problem. any solutions?
When I try to make a call it will go through and I can hear the other person but they cannot hear me, is there a setting that disables the speaker when using the headphones to try to make a call, also speakerphone automatically goes on when I start a call which I do not like, any suggestions how to fix this?
I also have this problem........... -
When i facetime someone, I can hear them but they cant hear me. What should I do?
When i facetime someone, I can hear them but they cant hear me. What should I do?
Hi 196000,
Welcome to the Support Communities!
The following article offers some troubleshooting steps for this issue:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Cheers,
- Judy -
When using Facetime.. the other person can see and hear me, but I can't hear or see them.. Does anyone have any solutions?? The only thing I can see is a still picture of them
Hi mduggan,
Thanks for visiting Apple Support Communities.
If the other person can't see you during a FaceTime call, first use the Camera app on the iPhone to make sure the camera is working properly. If you don't see an image when using the Camera app, try these troubleshooting steps first:
If the screen shows a closed lens or black image, force quit the Camera app.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
You can find these steps and more information here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If the camera is working normally, next troubleshoot FaceTime using the steps in this article:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
All the best,
Jeremy -
TS5196 others cant hear me when they call me or I call them unless i have speaker on
others cant hear me when they call me or I call them unless i have speaker on
Hello bhubbard5,
Thank you for the details of the issue you are experiencing with your iPhone 4s. The article below addresses the following symptoms:
Symptoms
Other people can't hear you, or have difficulty hearing you during a phone call or FaceTime call
Other people complain that you sound unclear during a phone call or FaceTime call
You hear no sound or the sound is unclear when playing back recorded audio
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thank you for using Apple Support Communities.
Best,
Sheila M. -
On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when I make/receive calls using internet-based / native apps like viber or skype, people can hear me just fine. I have tried recording my voice using voice memos - this works. And have already tried different SIM cards but the problem persists.
I have taken my phone to an authorized Apple service center, where they restored my phone to factory settings, but still facing the same issue. They service center directed me to Apple Customer Care Hotline, where I have now spent 3+ hours explaining my issue and yet no one can resolve it. The easy answer if to replace the phone - and since it is out of warranty, I am expected to pay for it.
Additionally, the customer service has been so rude and confrontational that it has completely changed my view of Apple and its customer focus. I am a disappointed and angry customer today - people would be surprised to hear just how rude customer service was including making statements such as "Apple doesnt make infallible products, that's why warranty is needed for our products" and that "every product undergoes a problem at some stage, so do ours!" There goes whatever confidence I had...
My concern is simple - if no one at Apple and / or its CS hotline is able to address my issue comprhensively and keep telling me that they have never encountered a precedent before, then with what right can they expect me to pay for a replacement?! I am NOT here to fund Apple's research into their product faults and manufacturing.
And even though a customer is out of warranty, is it too much to expect an Apple product to work well for at least a 'reasonable' period of time. My phone is less than 18 months old and has been facing this issue for the past 2 months - surely the longevity of Apple products is more than 18 months!
Just a sad sad day for an Apple customer, compounded by unjustifiably rude and aggressive staff. And still no resolution to my problem.I am having the same issue - with my last 2 iPhone 4's. My first handset each time I was on a call wether it was up to my ear or on loud speaker, the call would automatically mute even though the mute button wouldn't show up as highlighted. Pressing the mute button on and off during the call doesn't fix it either. I rang Apple and asked what some of their trouble shooting solutions were. I got told that it might be a software issue and to install the latest software update. This failed. I then got told to uninstall the software on the phone and do a complete restore. This also failed. After trying the troubleshooting suggestions, I took the phone into my provider and they sent me out a new phone within a week under warranty claiming it was a hardware issue and probably just a "glitch" with that particular phone. This was not the case....
After receiving my second iPhone 4, I was hopeful that it would work. For the first couple of days, making/receiving calls was not an issue. Until after about a week, the same problem started again. In one instance I had to hang up and call back 4 times and the call would still automatically mute after about 5 seconds. Also on the second handset, the main camera located on the back of the phone has red and blue lines running through it and can't take a decent picture. So back to the store I go to get another replacement - Again.
For a phone that is rated highly and as a keen Apple product purchaser, I am a bit disappointed with the experience I have had with the iPhone 4. Let's hope they find a fix sometime soon because this is becoming a bit beyond a joke.....!! -
Hi! My phone speaker is not working, so I cant hear people when they call me. I bought my iphone 4s con February 2013 in the Grand Central (NYC - USA) Apple Store. I would like to know if I can take it to an Apple Store in Spain so they can fix it or change it. Or I need to find a way to take it to the US, where I bought it.
Thanks!!!You will need to return the phone to the US. iPhone warranty is only good in the country of purchase, with the exception of the EU.
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I have a macbook pro and when using facetime people are unable to hear me, even though i can hear them.
I have a macbook pro and when using facetime people are unable to hear me, even though i can hear them.
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I can hear the caller, but they cannot hear me when I use the speaker function on my iPhone4. Are there any fixes?
Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.
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i have an iphone 4s, when i make a call i can hear them but they cant hear me so i have to put it on loud speaker
Hi gallimore1998,
It sounds like you may be having an issue with one of the microphones on your iPhone. Here is an article that will help you address this:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
Hi I have recently had a problem with my Iphone 5. When I make a call to someone I can hear them fine but they cant hear me unless I turn it to loud speaker then they can hear me, I can still talk to siri and on face time but not for a normal call. What would be making this happen ???
Hi Kel134,
Welcome to the Apple Support Communities!
I understand that you are having microphone issues on your iPhone when you place a call to someone and they cannot hear you unless you activate the speaker function. In this situation I would recommend the steps in the following article to help isolate and resolve the situation.
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Resolve the issue
Follow these steps, testing after each.
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (refer to the pictures below to find your device's microphones). Check for these:
Dirt or debris
A screen protector or case
When you're holding your phone next to your ear, make sure you don't block the microphone with your fingers or shoulder and make sure to speak into the microphone
Turn the iPhone off and then on.
Update to the latest version of iOS.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
I hope this helps,
-Joe
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