They did not get my itune gift card in email. It is not very user friendly to get to a place where I can resend to them. How can I get a new email sent with their gift? It was for Christmas
I bought an itune gift card but my sister never received her email. I can not easily find where to resend. I did send an email for help but this is just not very 'slick' or user friendly. How can I get her itune CHRISTMAS gift card re-sent?
Having the same issue. My bank account has already been charged, but I can't find the purchase anywhere in my Apple account history to retrieve a code, and my son still has not received an email. This is not cool. I'm beginning to understand why so many people dislike the company.
Similar Messages
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HT201209 I got a gift card as a Pin number, not a regular code, how do I redeem it?
I got a gift card as a Pin number, not a regular code, how do I redeem it?
You might need to ask if the person who gave it to you has a reciept or at least remembers where they bought it. It might need to be activated by the store. Otherwise try contacting Apple support directly and give them all the numbers on the card.
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I just redeembed my gift card but the money is not showing up in my account. What can I do?
I just redeembed my gift card but the money is not showing up in my account. What can I do?
Not sure if you have tried the following...
http://support.apple.com/kb/TS1538
This article has some good troubleshooting ideas. -
I just added a gift card to my ipod and it shows I have redeemed it butwhen I try to make a purchase it says purchase can not be completed
Click here and ask the iTunes Store staff for assistance.
(107643) -
switched cards, and then redeemed more gift cards. Now it will not let me buy even from my credit from cards.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Bell's next step was for me to connect to iTunes. I downloaded iTunes and can't figure out how to proceed from there. The basic info in the Apple site for "unlocking" only addresses a SIM card that doesn't work. My SIM card is correct. How do I go on from here? Thanks,
Bell should have given you instructions, but in case they did not here is what you do:
Put a Bell SIM in the phone. It does not have to be a currently active SIM, but it must have worked on Bell at some time in the past.
Connect the phone to your computer with the USB cable.
It should appear in iTunes. Click on its name.
Click the Backup button.
Click the Restore iPhone button. When prompted to restore the backup choose that option.
The phone will reload iOS. If your current iOS version is not 7.0.4 it will update to this first. If that happens when the update finishes click Restore iPhone again.
If the process succeeds you should see the message: "Congratulations. Your iPhone is unlocked". If you don't get this message wait a couple of days and repeat the whole process again.
Note: to unlock the phone you do not have to Restore as New. Restoring and reloading the backup will work also. -
How do I sync my new ipad mini with my old ipad 2, without losing any apps or data in notes? I need step by step instructions for first-time sync with ipad mini. Thanks.
If you synced it many times, you have to have a backup. It's just a question of how old that backup is now. When did you last sync?
First of all launch iTunes on your computer and go to Edit>Preferences>Devices. Do you see any backups for you iPad in that window? If so, how new is the newest backup? That will be the backup that you will want to use. But remember that if you use that backup and it is one month old, you can only restore from that date back in time. Anything that you did on the iPad in the past month will not be in that backup.
Turn on the new iPad Minin and start activating OTA via WiFi. You will get to a certain point in the process where you will be given the choice to Set up as new, Restore from iCloud - or Restore from iTunes. You will want to select Restore from iTunes.
That is the short and sweet version. There are step by step instructions in this article. This applies to the mini as well as the iPad 4 or the iPad 3 for that matter.
http://www.everythingicafe.com/how-to-set-up-new-ipad/2012/03/16/ -
Living in Dubai where many apps are blocked. How can I get around ? Tried to create a new Id but my billing address in Dubai will not match the criteria for an account in the US. Help please to get around the censorship...thanks
The censorship in regards to certain apps not being available in your country is by your country, not by Apple.
Due to various laws and licensing in each country, in order to have an iTunes store account in a particular country you must have a credit card with a billing address in that country. If this were up to Apple, there would be no such requirement and there would be only one iTunes store for the entire world, but various laws, regulations, and licensing issues in each country, this is required by Apple. -
i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?
If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.
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I'm trying to update my daughter's Ipad2 to the new IOS 8 and it's got stuck on the connect to ITunes display. We don't have a computer to connect it to and it's never been connected to one. How do I get past this?
You can try a soft-reset of pressing and holding both the home and sleep buttons for 10 to 15 seconds so that it reboots, but you are likely to get the same screen. If it does then it will need to be connected to a computer's iTunes so that it can be reset back to factory defaults - do you have a friend with a computer with iTunes installed on it, or is there an Apple store nearby that you could try going to (if there is then preferably make a Genius Bar appointment at it, or don't go at a busy time) ?
Has she been backing up to the cloud ? If she has then she should be able to restore to that. If not then what she can redownload for free from the stores will show in the Purchased tabs in the store apps. -
iTunes randomly stops playing purchases that have previously viewed on the same hardware. It has an error message about HD. How can this issue be resolved? What information is available besides the "learn more" option that does not deal with the problem?
Many people have the same problem. However, there is little or nothing readily available to users. This problem has existed for two or more years. Does anyone have anything to offer about this disturbing problem?Thanks for the suggestion kcell. I've tried both versions
9.0.115 and 9.0.124 and both fail with the policy permission error.
I also tried with and without your crossdomain.xml file but
with the same result. It looks like this file is intended for URL
policy, instead of socket policy. Recently Adobe separated the two.
When I run with the files installed on my dev PC, it does
work, which makes sense because the flash player isn't loaded from
an unknown domain.
I did get one step closer. If a crossdomain.xml in the server
root exists and the socketpolicy file is loaded from the app folder
then the first two warnings disappear. The logs now show:
OK: Root-level SWF loaded:
https://192.168.2.5/trunk/myapp.swf
OK: Policy file accepted: https://192.168.2.5/crossdomain.xml
OK: Policy file accepted:
https://192.168.2.5/trunk/socketpolicy.xml
Warning: Timeout on xmlsocket://192.168.2.5:843 (at 3
seconds) while waiting for socket policy file. This should not
cause any problems, but see
http://www.adobe.com/go/strict_policy_files
for an explanation.
Warning: [strict] Ignoring policy file with incorrect syntax:
xmlsocket://192.168.2.5:993
Error: Request for resource at xmlsocket://192.168.2.5:993 by
requestor from https://192.168.2.5/trunk/myapp.swf is denied due to
lack of policy file permissions.
Which basically says, everything is okay, but you stay out
anyway.
PS: I found the XML schema files here:
http://www.adobe.com/devnet/flashplayer/articles/fplayer9_security_02.html
and the socket policy schema:
http://www.adobe.com/xml/schemas/PolicyFileSocket.xsd.
UPDATE: When serving up the policy file on port 843 using the
example perl script then the socket connection seems to be accepted
and the connect succeeds. After that flex hangs trying to logon to
the IMAP server. -
iTunes 12.1.050 - Rollback: Updated from 12.01, now I cant't change track numbers and add additional data fields. How can I roll back to the previous version? @Apple, I want a $100 gift card for the inconvenience.
- it's all said in the title. I can't understand why the developers turn things bad ... risking loosing Apples valuable customers.
More examples needed? (check out the communities and the reviews)
- OSX: Maverick to Yosemite = not recommended (check it out > http://roaringapps.com/apps)
- iPad: older versions as iPad2 should not upgrade to iOS7/8 (it's not supporting its hardware accordingly, it's designed for the latest hardware)
- iTunes (it's possible to rollback to 10.7 - 11.4, but you need to breech OSX system security framework)
- Pages (was a real alternative for many of us, each update reduced features and created incompatibility to older work files)
The list could easily extend to ...You can offer Apple feedback here: http://www.apple.com/feedback/
as for "
"@Apple, I want a $100 gift card for the inconvenience"
dream on. -
I am looking for two songs...Can't find it, How can I request it if they are not in Itunes?
I am looking for two songs...Can't find it, How can I request it if they are not in Itunes?
iTunes music request page
For future questions, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with your issues if you ask in the general iTunes forums.
Regards. -
I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?
You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
ACTIVATION LOCK
It is an anti-theft security measure that is a part of iOS 7. You can only get around this by following the steps in this support article:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Contact your friend. This is the only way around the lock.
Best of luck,
GB -
i forgot password of icloud and i did restore with itunes and again it wants password, so now i cant do anything, i forgot e-mail password which is sending e-mail address. so i cant use my ipad, what can i do? how can i change i cloud address without old
Is your phone still signed in with your old iTues ID for iCloud (in Settings>iCloud)?
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