They double bill with no purchase

How can I get microsoft to credit their double billing for a product I did not have?

For store purchases you can contact them here.
http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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"Glitch" with order -- Double billed with no confirmation

Tried to place an order, for 2 copies of
Theatrhythm Final Fantasy Curtain Call: Limited Edition
but got a message that there was a glitch during checkout.
Tried again and got the same message.
Looking at my email, I have 2 pending charges on my credit card for $25.03 (had partially paid with a gift card balance of ~$8).
It's been about 25 minutes but nothing is showing up in order status (the page doesn't even load properly).
The site currently won't even let me access my cart.
The gift card balance page isn't loading properly either, so I can't check to see if there's anything left on the gift card.
Placed quite a few orders this week, but this has been the worst black friday experience I've had this year.

Hi TimTucker,
I truly am sorry you experienced this glitch twice causing you to have two authorizations put onto your account without orders being created. These are merely authorizations, and should fall off your account, if they already haven’t.
Are the funds still gone on this gift card? Did the authorizations fall off your account?
Thanks for posting,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message

How do I get credit for itunes double billing me for a purchase?

I just received an email from itunes that states that they double billed me for several TV show episodes I had already downloaded and paid for months ago.
Since I cannot locate any means to directly phone call someone about this, I suppose that is what this public forum is for??
Really?????
How do I contact iTunes to recify this situation?

Thanks AnaMusic.
Seems the link for 'reporting a problem' that is part of the iTune store receipt email I received today will not work on an iPad.
Yet it works on my MacPro laptop, so I was able to at least write a report.
Id rather deal with billing issues person to person via voice phone...but I fear those days are gone.
my last resort was to contact AMex and have them stop payment until this issue resolved.
Drastic, but at least I get attention from a human.

What do you do when you get double-billed for in-app purchases?

I am getting consistently double billed for in app purchases I have done for the Candy Crush Saga and Panda Jam. Who do I contact to discuss this issue? Doesn't iTunes have any responsibility for apps they are offering for sale on their store??

Apple does not police the apps unless there are serious problems with them and many complaints.
Contact iTunes support staff who have access to your account at: http://www.apple.com/emea/support/itunes/contact.html for help.

Why the apple store billed me with the purchase that didn't go throug because there is a problem with the server

Why the Apple Store billed me with the purchase from City Ville that didn't go through because they have problem with the server,

This is happening to me too. I'm looking for anyway to fix this its getting very annoying not being able to update apps.

Billing info telling me to verify my payment details but they are right as i purchased something via paypal just the other week. it was ok when i upgraded to mavericks but i cant upgrade to yosemite now.

billing info telling me to verify my payment details but they are right as i purchased something via paypal just the other week. it was ok when i upgraded to mavericks but i cant upgrade to yosemite now.

No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC

Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.

Hi ..
I replied to you here > Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

Please help to get onhand stock report with last purchase and billed date warehouse and item wise

please help to get onhand stock report with last purchase and billed date warehouse and item wise

Hi Rajeesh Ambadi...
Try This
SELECT distinct T0.ITEMCODE , t1.ItemName, T0.ONHAND as 'Total Qty',
T1.LASTPURDAT ,t1.LastPurPrc
FROM OITW T0 INNER JOIN OITM T1 ON T0.ITEMCODE = T1.ITEMCODE
INNER JOIN OITB T2 ON T1.ITMSGRPCOD=T2.ITMSGRPCOD left join ibt1 t3 on t3.itemcode = t0.itemcode and t3.whscode = t0.whscode
WHERE
T0.ONHAND>0
AND T0.WhsCode ='[%0]'
Hope Helpful
Regards
Kennedy

Ive downloaded some apps onto my pc yet only 1 has synced to my ipad, it says something about theres a problem with my billing, yet I purchased the 1 app I got for $20, but 1 free app and another paid, wont sync, i di have money in my account

Ive downloaded some apps onto my pc yet only 1 has synced to my ipad, it says something about theres a problem with my billing, yet I purchased the 1 app I got for $20, but 1 free app and another paid, wont sync, i di have money in my account

Right click on your iPad's name in the iTunes app on your computer and choose to transfer purchases. That should transfer anything that you have bought with the App Store app on the iPad to the iTunes app on your computer.

HT1758 Are all Intel 24" iMacs w/Snow Leopard OK for Mountain Lion? My serial number doesn't match any of the one in the iMac ID list; they all start with "MA" or "MB", mine starts with a "W." Purchased direct from Apple August 2007.

Are all Intel 24" iMacs w/Snow Leopard OK for Mountain Lion? My serial number doesn't match any of the one in the iMac ID list; they all start with "MA" or "MB" and mine starts with a "W." Purchased direct from Apple August 2007.

Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Open System Profiler and report what you find displayed for the Model Identifier.

Purchase Bill with Service Tax & VAT

Hi Friends,
Here i have received the Purchase bill with both service tax and VAT.
Pls let know how to prepare the PO and MIRO/MIRO.
Here i am giving the break-up for e.g.,
Total Value                  80100.00
Ser Tax 10.3%               8250.30
Total                           88350.30
+ VAT 4%                     3534.01
Round Off                            .31
Total Payable            91884.00
Pls let know how the clear and give me the solutions
Regards,
Lakshman

Hi Laxman,
You can have a seperate condition for service tax with keeping posting key for the tax key & post the PO.
Condition
ZPRI           80100.00
ZSER(10.3%) 8250.30
Total          88350.30
According to vat code defined it will calculate on this value.
Regards
Rang

HT1937 I purchase some Apps and get billed to my e-mail address. How I pay the bill with my "Pay Pal" account?

I purchase some Apps at the Apple Store and get billed to my e-mail address. How I pay my bill with my "Pay Pal" account? Is a bit silly request but I'm a newbie.

Hello John
Sorry I haven't got back to you sooner.
Thanks very much for your help, your solution solved my problem.
Thanks again and kind regards
Mike

HT1349 Yes I bought my iMac 3 weeks ago I am trying to download OSX Mountain Lion And I put the serial No# in but they want a copy of purchased How Do you do that with say no scanner

I trying to downlaod the OSX mountain Lion http//apple.com/osx/update and I fill out the form and input Serial No# of my iMac and then they ask for copy of purchase reciepe How do you do that if no scanner ??????

If you have a problem and need to reinstall, you don't have to pay.
OS X Recovery restores your Mac with a few clicks.
OS X: About OS X Recovery

HT201272 How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly apprecia

How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.

The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
tt2

I purchased an album from itunes.2 of the track only partly downloaded,itunes have since sent me the tracks again but they wont sinc with ch

i purchased an album from itunes,2 of the tracks only partly downloaded.itunes have since sent me the tracks again but they wont sinc with my ipod,which still has the defective tracks on it.any help would be great.

First, I would suggest that you try restoring your iPod (although it sounds like it might be a problem with your iTunes or the files themselves).
For info on restoring and iPod, see this:
Restoring iPod to factory settings
Also, check out the possible solutions in this article, and see if it helps with your issue:
iPod doesn't play purchased content from the iTunes Store
-Kylene

They double bill with no purchase

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