Thick black vertical line when scanning and copying

IamgettingathickblackverticallineonthesideofapagewhenIscanandcopy.YThisdoesnothappenwhenIprintThisoertaiinstotheHP4315ALLinOne.

Hi,
Please follow this Document and clean the scanner glass
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01785964&tmp_task=solveCategory&cc=us&dlc=en&la...
Hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
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[LaserJet Pro 200 color MFP M276nw] only vertical lines when scanning, scanner broken?

Hi all! I have a problem with the scanner in my HP all in one. If I scan (using the printer function or apples ImageCapture: same result) the output is just a lot of vertical stripes (in colors when in color mode). Not a trace of the image I try to scan. The lines are there even if i scan an empty white page. I see the stripes both when doing a preview scan and an actual scan. The problems are very similar regardless of if I use the flatbed or the feeder scanner (they are separate scanner hardware, yes?). I have updated to the latest software for the printer/scanner and I am connecting over bonjour via wireless. I am on Os X 10.9.1. Anybody having similar problems or is my scanner just plain broken? Thanks in advance!Jon

, , I understand that both of you are seeing vertical lines when scanning from your Laserjet M276nw. First, make sure the printer is plugged directly into a wall outlet and not a surge protector. Now, so I know where to begin I'd need to know the following:If you are seeing the vertical lines when you copy as well as scan?Are you seeing the vertical lines when you copy from the flatbed? The document feeder? both?If you are seeing the lines from both the flatbed and the feeder are they in the same place?Once I know this I'll be better able to assist you.

Vertical lines, like a bar code, only when scanning or copying. Printing from computer is OK

I get vertical lines , in black & white & color, when scanning or copying.
When I print from my computer, all is OK.
The lines resemble a full page bar code. I have done a cold reboot & run the HP trouble shooter, all to no avail.
I do not see a bright light during scan or copy. Could the problem be a burnt out bulb?

Hi @TAEZZAR
It certainly could be a the scanner bulb. Do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.
Also, please click the link below to ensure the printer has the latest firmware update. This firmware update can improve printer performance and fix miscellaneous defects.
HP Officejet Pro 8600 N911g_n Firmware (Plus and Premium models)
HP Officejet Pro 8600 N911a Firmware ( 8600 e-All-in-One Printer) << For anybody else viewing this thread who may not have the Plus pr Premium model.
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

Scanning and Copying result in all black and lines. (with link to the scanned picture)

Whatever I try to scan and copy, even blank, the result is the same all black and full of lines.
Here is the link to the scanned picture. Copying also makes the same picture. https://www.dropbox.com/s/yaprfywbpf7cq70/scan0002.jpg?dl=0
The printer hasn't been used in a while, I just used it recently and the ink even dried out. Bought ink and printer's working fine.

Hi @RexRegnum,
Thank you for visiting the HP Support Forums! I see when you Copy or Scan on your HP Photosmart D110a you get black lines all over the page.
I would like you to start troubleshooting here: Vertical Bands, Streaks, or Lines in a Copy, or Scan
Please let me know the outcome, I will watch for your reply.
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Having difficulty scanning and copying on Office jet 6500A plus. Prints fine. Scans and copies are illegible and contain hundreds of vertical lines. I did all of the various cleaning tasks suggested.

Having difficulty scanning and copying on Officejet 6500A Plus. Prints fine. Scans and copies are illegible with hundreds of verticle lines on the page. I did all of the various cleaning and restart suggestions, but still doesn't work.

In general theory, one now has the Edit button for their posts, until someone/anyone Replies to it. I've had Edit available for weeks, as opposed to the old forum's ~ 30 mins.
That, however, is in theory. I've posted, and immediately seen something that needed editing, only to find NO Replies, yet the Edit button is no longer available, only seconds later. Still, in that same thread, I'd have the Edit button from older posts, to which there had also been no Replies even after several days/weeks. Found one that had to be over a month old, and Edit was still there.
Do not know the why/how of this behavior. At first, I thought that maybe there WAS a Reply, that "ate" my Edit button, but had not Refreshed on my screen. Refresh still showed no Replies, just no Edit either. In those cases, I just Reply and mention the [Edit].
Also, it seems that the buttons get very scrambled at times, and Refresh does not always clear that up. I end up clicking where I "think" the right button should be and hope for the best. Seems that when the buttons do bunch up they can appear at random around the page, often three atop one another, and maybe one way the heck out in left-field.
While I'm on a role, it would be nice to be able to switch between Flattened and Threaded Views on the fly. Each has a use, and having to go to Options and then come back down to the thread is a very slow process. Jive is probably incapable of this, but I can dream.
Hunt

Black screen with a thick white vertical line down the middle?

I turned my iPod touch 5 off, it was at about 10%. I turned it back on a few minutes later and there was the apple logo, as usual, but with small white writing on the black background. Then, I plugged it into my charger, and the logo and writing faded away. Instead, there then was a black screen with a thick white vertical line going down the middle, and it seems to be stuck like that. What happened and how do I fix it??
Note: My home button is stuck and does not work. Also, I never updated my iPod to iOS 7.

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode,
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Small Black Vertical Lines follow my mouse pointer AND surround all ICONS

Small Black Vertical Lines follow my mouse pointer AND surround all ICONS on my desktop. I just turned on my computer and it showed like this. I already tested my monitor and it's not the monitor.
See a picture of my problem here on my me gallery:
http://gallery.me.com/egarfias/100024
Looking at websites, it's fine the display but any icons and my pointer and things that move have these lines following! Looking at VIDEO, it's the picture is full of white and black lines though you can see the video just fine.
Any ideas? Thank you!!

I am in Safe Mode now: This is the weirdest thing: A bit from column A AND B:
The display is perfect EXCEPT for two parallel lines of 17, 3 millimeter-long black lines that follow the pointer everywhere it goes.
Get this: my current display is 1024x768, but when I change it to 640x480, the pointer and everything is perfect! (of course, I can only see a fraction of my desktop)
But then again... when I zoom in and out holding down control (in 640x480) the pointer lines appear again, but less lines. They disappear when I re-reset it to 640.
Strange.
But yeah, safe mode is NEAR perfect with the except of the cursor lines. I can screen grab my cursor though to show...

I have a officejet pro 8500 getting a black vertical line only when i put doc. in feeder?

I have a officejet pro 8500 getting a black vertical line only when i put doc. in feeder?
thanks Karl

Clean the small glass strip under the ADF, also clean the withe scanner backing and white strip under the ADF.
I was an HP employee.
Kudos are appreciated if I have helped you.

White and black vertical lines

I Have the iPhone 5. It has been in a case since the day I bought it. It is 2 months out of warranty and I got white and black vertical lines while I was laying in bed. My friend tried checking my screen and replaced it with a working screen and it did the same thing so it wasn't the screen. Took my phone to Apple they said it's the screen and I have to pay $130 to fix it even with it out of warranty..... Lady standing next to me had the same problem they plugged it in fixed it and she was on her way with it. What is wrong with my phone? What should I do?

and one more thing, itunes cannot read my device i did that for 20-30 sec but it won't turn on

Black Vertical lines and a thin yellow haze in the center of my screen

I can't seem to find the answer to this question, or one that my be a solution. I recently discovered black vertical lines and a yellow haze in the center of my ipod nano 4GB.
One discussion said I should put it to sleep for 4 hours and the lines will erase. That didn't work. What's the common cause to this and how can I fix it? And could it be because I converted it from a mac to windows itunes?

Try giving it a reset. hold down the sleep and home keys until you see the silver apple. Let it reboot and see if that fixes it.

Actual solutions for C6380 black vertical lines ?

When copying or scanning on my C6380 all-in-one, black vertical lines that are generated from the hinge-side of the glass appear on my documents. While this problem has been posted and re-posted over and over again the only responses I've found have been to clean the glass and inside of the cover. I have done this several times. I have also reinstalled the driver and unplugged the power cable from the both the printer itself and the outlet. The lines do not occur when printing Pages or Numbers or web-generated documents. Any suggestions?
I have a hunch that the only solution is to put up with the lines or but a new copier/scanner.

You can give a try to the Troubleshooting steps in this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02169248&cc=us&lc=en&dlc=en&product=3560280&tmp...
Resets should work. Seems like a scanner bulb issue.
I work for HP but my posts and replies are my own.
-Michael

I have vertical lines when printing even after changing cartridges.

I have vertical lines when printing even after changing cartridges. There are no lines when copying, faxing or scanning, only printing. I have cleaned the glass, scanner and even dusted where the toner cartride slides in. Any suggestions?

Sorry but I have worked on laser printers for over 20 years and never encountered your issue. That is of course if you are explaining it correctly. When you make a copy to be printed or print a reports page from the printer or send a print job to the printer, if in all these cases you get the line, then yes the issue is either the toner cartridge or the fuser. If you make a copy to be printed and it prints without the line (Put original in adf, press copy button and print should come out), then you have one weird unit since it does not make sense since the print formatter on the unit whether making a copy or printing from the computer or unit itself uses the same hardware. Now to test if the printed copy has a line then just put a sheet of paper on top of the feed tray and do a self test from the printer. When the back edge of the paper enters the printer, quickly open the toner door to stop the printing. Remove the toner cartridge and look at the image below. If the defect is present the toner cartridge is the issue and if the image below does not have the defect, then the fuser needs to be replaced. Best I can do. Good Luck.

Scan and Copy Quality - Document feeder

I have suddenly started to get black vertical lines appearing on any copies or scans that I make using the document feeder - there was no warning and no error messages. I've tried cleaning the flatbed but that has not made any difference. Any ideas?
Best regards

Welcome to the forums!
@LynneFlo
Please let me know which printer model you have, and I will gladly check out the troubleshooting steps for the issue you're having with seeing vertical black lines on your copies or scans.
How Do I Find My Model Number?
In the meantime, try a power reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly. Test a copy afterwards.
Hope to hear from you
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

OfficeJet 6700 Line when scanning over ADF

Hello guys,
i've got a very strange problem with our OfficeJet 6700 Scanner.
Since a few days, all scans have a vertical line on them when they are scanned using the ADF.
The lines don't appear if i scan via flatbed.
I've researched a bit and found out, that the problem could lay inside the ADF, so i opened the ADF an cleaned all parts described at this article from HP Support.
But cleaning didn't help, so i don't know what else could cause that problem.
Does anybody have an advice for me?
best regards and thanks in advance
Markus

Hi @MarkusF ,
I read your post and see that you are getting lines when scanning from the ADF. Thanks for providing the document you have already tried and had the same results. I would be happy to help you.
Usually this issue is caused by a dirty glass or the printer isn't getting enough power. Since you already cleaned the glass and ADF, make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
Updating the printer's firmware may also resolve this issue. Here is the link to get to the firmware for the printer. I see that the website is changed a bit. Select Option 2 and wait for the page to load and then select the link for firmware.
Software and Drivers.
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

HP Photosmart 5525 problem with scanning and copying

Hello Everyone,
I bought a new HP Photosmart 5525 few months ago and it was working fine with everything but suddenly it stopped scanning and copying. while copying it doesnt do anything and while scanning it gives the error message
" Scanner communicatioon cannot be established. Ensure your product is powered on, check the connection, and ensure your network is functioning properly"
i tried everything but i couldn't fix it. i would really appriciate any sort of help.

Welcome to the HP Community @Sekhon ,
I read about the issue you're having with copying and scanning from your Photosmart 5525 unit, and wanted to reach out to you.
I would personally think that there could be a "Scanner failure" with your printer, and would like you to check out a post from my colleague @RnRMusicMan below and follow the guide he suggested to someone else with the same issue. If the copies still do not work when done troubleshooting, call technical support directly to discuss your printer replacement options with HP.
Photosmart 5525 Scan Problem (Component is broken)
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Thick black vertical line when scanning and copying

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