Thieves!
I have emailed Spotify 16 times!! There is no customer service phone number I can call to find out why the hell they've attempted to charge my account TWICE in less than two weeks after I already made my monthly payment. I can't get a straight answer from anyone! What kind of thieving company is this??!!
Went through my bank statements and realized that Spotify has attempted to charge my account twice less than two weeks after taking my premium payment for the month. When I try to get an answer all I get is ignored. There is no phone number to call which seems very suspicious and I now know why. Seems to me that by not having a customer service phone number it makes it easier for them to ignore you and give you the run around. This is the.worst customer service I've had since I walked into a Walmart. Now to go along with being hit on my account for more than the $9.99 + tax per month, the app isn't working and I can't get anyone to help me. So now I'm overpaying for a service I can't even use. Am I going to get a refund? ANYTHING???????? Who knows? It's not like Spotify employs any actual people, and if they do it's not like they're willing to help. Shameful.
Similar Messages
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I had my iPhone 5c stolen this Tuesday afternoon while I was at the beach. Immediately after I noticed it missing I called the phone and it was off. I called the phone continuously later that night but it remained off. I did not use the Find my iPhone app until the following morning, however.
The phone has said offline for 2 days now. I'm wondering...is it reasonable to assume that eventually the phone will get turned back on and I will get a location? Or do thieves have ways around this? I do have a passcode on my phone. Once the phone is turned on to the locked screen, is it connected to the internet?
I filed a police report but the police seem to be pretty disinterested in helping me recover my phone. I literally got this thing on Monday and had it stolen Tuesday the next day. I was so excited about my new phone so I realize now I was texting like a little girl out there and probably was an easy target. Never bringing anything of value to the beach again, thats for sure.i m also put passcode in my iphone...but i dont know that how i know that my passcode is crack by someone???and same as police is not interested to find out it..
i want ma iphone backkk........... -
Do I need to do anything to stop the thieves from having access to data in my iPad and Macbook?
Hi James
Thanks for your response. I didn't even know I should do this. I stopped using a pin number to use the phone cos it was a nuisance to answer calls.
The phone has been locked by EE/T-Mobile and I have checked with Find my iPhone and the phone is not connected/not even on.
You're right about changing passwords. Will get cracking.
Nooraini -
UNCHARTED 2: Among Thieves Live Chat Session - Transcript
Transcript for "UNCHARTED 2: Among Thieves Developer Chat", Thurs Oct 8 2009 (Part I)
Aaron-GS: Welcome to the UNCHARTED 2: Among Thieves developer chat! In place of Evan Wells and Christophe Balestra, we currently have Neil Druckmann and Travis Mcintosh from Naughty Dog online with us this evening.
Aaron-GS: You may start to ask questions now.
Dorothy-BBY: YAY!
NeilD-Dev: What's up everyone?
Guest-4: woo hoo
DarkTower805: First, congrats on all the acclaim and success you guys are recieving, you deserve it. My question is, how many multiplayer maps will the game ship with and is it possible that future DLC might include maps based on Drake's Fortune?
NeilD-Dev: Thanks for coming to chat with us!
Guest-2: Are there any other ways to win the awsome looking Fortune Hunters Edition?
Aaron-GS: It may take a few minutes for the developers to answer your questions. To help them out, please ask short, concise questions and try to refrain from asking multiple part questions to be fair to the other participants.
NeilD-Dev: Thanks, dude. We're pretty excited about all the reviews. The game is gonna ship with 7 maps and we're definitely going to include more maps in the upcoming DLC - can't say more thant that right now... stay tuned.
NeilD-Dev: Check out the Playstation blog for more ways to win.
DarkTower805: Will there be any community "play with the devs" coming up?
TravisM-Dev: Just stay tuned to the playstation blog, we'll have all the info up for you soon.
TravisM-Dev: Definately there will be something, although I don't know any specifics right now. I'll definately be there when it happens.
TravisM-Dev: Although I tend to be one of the lower ranked dogs when it comes to multiplayer .
Dorothy-BBY: It happens
NeilD-Dev: Whereas I kick all sorts of **bleep**.
Guest-4: Will there be any dowloadable content coming?
NeilD-Dev: Yes, we're working right now on downloadable content. All I can say right now is that it'll be multiplayer orientated.
Guest-12: will you be able set the controls to what ever buttons you want?
TravisM-Dev: You can't remap every button, but we do have a bunch of options, including inverting axis and swapping a number of buttons. Not everything, since we tend to feel our controls work well for our game, but still a lot.
Guest-2: Is the warzone co-op map longer in the complete game than in the demo?
TravisM-Dev: The warzone map is about twice as long in the final demo, of course the last half is harder than the first, so it might take you a little longer to complete.
Guest-3: What is your favorite improvement in Uncharted 2 to elemtents that were present in the first one?
NeilD-Dev: Well besides improving everything... We did a much better job of integrating our story and gameplay together. There's much more storytelling done in-game this time around.
DarkTower805: Word is, is that players who have played and completed Uncharted: Drake's Fortune will be rewarded with extra spending cash in Uncharted 2's store. Will this extra cash be activated through gamesaves or trophies? The reason I ask is because my old PS3 broke and I lost my gamesaves, but I still have my Uncharted: Drake's Fortune trophies (including platinum ).
TravisM-Dev: The bonus comes from reading the Uncharted I save games. Unfortunately just having the trophies isn't enough for the game to award you the extra cash. Don't worry though, there's plenty of cash available from both the single player and multiplayer modes.
Guest-17: is this really the developers?
NeilD-Dev: Yes! I'm the co-lead designer and Travis is one of our lead programmers.
bnogradi28: Is there mutated humans again???
NeilD-Dev: Hey... no story spoilers. You'll just have to play to find out.
Guest-14: why is the release date for the UK and Ireland different to that of NA and Europe?
TravisM-Dev: There's a lot of stuff that goes into getting a game from our hands into the store. Unfortunately going through all the quality assurance and approval stuff is long, and different in different countries. We'd love to get it out all at the same time, but language issues and the like tie our hands a lot of the time.
Guest-20: I would just like to say you guys made one heck of a game. Congrats!
NeilD-Dev: Thanks, dude... appreciate it.
Guest-2: Is there any interest in bringing this franchise to PSP or PSP-GO?
TravisM-Dev: We're definately interested in a PSP Uncharted, but for now we're still just focused on PS3 Development.
Guest-22: How long does it take to beat the single story mode?
NeilD-Dev: The single player campaign lasts between 10 - 15 hours... but then there's the multiplayer which it'll eat up a lot more of your time.
Guest-14: will the MP have an option to play against those who are at the same level as you? also, will it expand to more than just 5v5?
TravisM-Dev: We aren't going to have more than 5v5, but in the final game we do have a special ranked playlist where every game, and every player is ranked based on skill. Check it out when the game is live.
Guest-27: Do you guys have any new concepts for a new IP for the future?
NeilD-Dev: Right now we're just focusing on DLC for Uncharted 2. We don't know what we're working on yet as far as the next game is concerned.
Guest-17: wow thats frkn awesome, i just woke up from bed and here i am talking to the guys at naughty dog lol, anyway how come u guys added the Revenge perk (drop a live nade when u die) a lot of people rkn its gona ruin it like how it ruined cod4
TravisM-Dev: We've playtested this game a lot, we feel that the revenge perk won't have the problems it had in call of duty because of the very different way Uncharted plays. But don't worry, we play the game as much as anybody, if there's a problem, we will fix it, whatever it takes.
ILoveNaughtyGod: Will DLC feature the usual extra maps, skins, modes, etc? Since you aren't sure what to include, do u look at threads?
NeilD-Dev: Oh we know what we're including... we're just not telling yet. Stay tuned, it'll be cool.
NeilD-Dev: Since a bunch of new people just logged in... you're speaking with me (co-lead designer) and Travis, lead programmer from Naughty Dog.
Guest-18: In competitive multiplayer, often when you melee someone, even if you get the first hit off, they'll melee you back right after and both players will die during the second melee. It happens more than often. In real life fights, how often do you see both fighters K/O each other at the same time? Is there any way you guys can fix this issue? Love the game btw.
TravisM-Dev: The issue with melee is fundamentally a issue with lag. What happens is both players on thier respective machines have punched the other player first. Rather than flip a coin to decide who dies, we decided both players should get the kill.
Guest-25: Have you guys considered a map pack with Uncharted 1 places? Such as maybe the drowned city map or Navaro's boat?
NeilD-Dev: Playing in Uncharted 1 areas would be pretty awesome... that's a good idea.
Aaron-GS: Thank you for all your questions! We are temporarily freezing the queue to give the developers time to answer quesitons that have already been submitted.
Guest-2: Love the demo, I can't wait until midnight Monday!
TravisM-Dev: I'm glad you like the demo, the final game has a ton more though. You can still pre-order...
Guest-22: Have you guys made it where other people can't cheat in the multiplayer online mode. That really annoys me when people cheat and you don't even stand a chance.
TravisM-Dev: We're constantly monitoring the online looking for cheaters, If we find anyone or any technique that might be a problem, rest assure we'll fix it.
Guest-4: i already preordered at BB... are there any midnight launches?
NeilD-Dev: We're looking into a midnight launch... but make sure to pre-order and get the exclusive golden guns. Kill people in style in the multiplayer.
Guest-38: Is there going to be any significant changes from the open beta to the final version of the muliplayer mode in terms of tweaks made?
TravisM-Dev: Definately there will be changes. One significant change we're working on right now is punishing players for quitting a number of games in a row to prevent too many people dropping. There's a bunch more fixes and tweaks comming though.
Guest-34: Will there be female villain skins in the final releae of Uncharted 2?
NeilD-Dev: More female skins, eh? Check the credits in Uncharted 2 for a hint...
DarkTower805: The climbing and cover system in Uncharted 2 multiplayer is so unique and works so well. Do you think this will revolutionize the multiplayer genre?
NeilD-Dev: Thanks DarkTower805... We were hoping that our unique traversal gameplay would make our game feel unique. We really hope that more developers will follow suit and make the environments much more traversable.
Guest-44: Hello, in the beta when aim and shooting while the target moves, the bullets seems to be inches behind the target. Some kind of bullet lag. I forgot the proper word for it. Is that fixed in the full released?
TravisM-Dev: What your seeing that looks like bullet lag is really just a visual artifact. In the real game all damage is applied by the client, so you should always hit what your aiming at.
Guest-18: Are you guys planning on releasing a Jak And Daxter game for the PS3?
NeilD-Dev: Jak and Daxter... the million dollar question. We would love to what a next-gen Jak game would look and play like. But we haven't decided what we're doing for our next game yet.
Guest-33: What is the deal with headshots in the MP demo? Does lag make the headshots not register or did you guys not make headshots one shot kills?
TravisM-Dev: Headshots in MP do significantly more damage than normal hits, but they are not one hit kills except for the sniper rifle. But definately aim for the head, it makes a big difference.
Aaron-GS: Thank you for your patience! The queue is now open for questions again.
Guest-44: Is there any more details about the Uncharted Movie from Colombia pictures?
NeilD-Dev: The last update we have for the Uncharted movie is that the studio is working on adapting the script.
Aaron-GS: We are currently freezing the queue to allow the developers time to answer questions that have already been submitted. Thank you for your patience.
Guest-40: Will there be custom soundtracks?
TravisM-Dev: We have no plans for custom soundtracks, but Greg did an amazing job with the U2 soundtrack, I think you guys will like it.
Guest-70: Were there any concerns over adding multiplayer in the game because you guys wanted to make the Campaign perfect (which it probably is)?
NeilD-Dev: As far as Multiplayer, we wanted to make sure that it felt unique and fun... We hired new designers and artists to make sure that the MP didn't affect the single player in any way. Although, a lot of the gameplay tweaks we applied to MP also helped SP.
Guest-52: Is there cheats like the last game had? After you get so many point you unlock different things such as mirror worlds?
NeilD-Dev: There are lots of unlockable for the single player and the multiplayer modes (along with several cheats for the SP mode).
Guest-34: My friend would like to know if there will be more propane tanks in the final game. He's a bit obsessed with them when we play.
NeilD-Dev: Well there will be more maps with propane tanks in the final game, so yes it will have more propane tanks.
Guest-48: Are there any plans for destructible environments? As well, will you guys be fixing up some MP problems like long wait times and the lack of aility to jump in and play in a aldready started game? Thanks. P.S. Your game is awesome. Never played Uncharted 1, and I must say, you guys have made one of the best games EVER! I'v preordered aldready!
TravisM-Dev: Uncharted has a lot of destructable cover/environments etc. so I guess yes, we do have destructable environments. Also, many of our MP maps have environmental hazards like takes, helicopters, exploding train cars. There's a lot there. We are also monitoring MP and matchingmaking and making tweaks and fixes as we go. As I said before, we play a lot!
ILoveNaughtyGod: the way it is now, people simply press l2 and drop a live grenade which gets an easy kill. holding l2 and having the arch is ok, but pressing l2 should make grenades take time to drop. this way people cant chicken out and drop grenades to get a "manual revenge" booster kill
Aaron-GS: Thank you for your patience. The queue will be open again shortly.
NeilD-Dev: Blindfiring the grenade is part of the strategy and risk of getting close to other players.
Guest-61: I love Elimination, so will there be another game mode that there isnt respawn? like Search and destroy
DarkTower805: If you guys get a chance, drop by the Playstation boards, we haven't heard from you guys in a while and I'm sure everyone is eager to congratulate you on a job well done.
TravisM-Dev: Elimination is the only no respawn mode we have. But the final game does have a lot more modes than the demo, and we think you'll like them, you'll definately want to check it out.
NeilD-Dev: You got it... I'll make sure to drop by the boards soon.
Aaron-GS: Thank you for your continued patience. The queue is now open again.
Guest-27: How many staff members worked on the game in total?
TravisM-Dev: We started out around 80, but for most of production we had well over a hundred, actually a big step up from Unchared 1.
Matthew-GS: Thank you everyone for your patience as we get to questions already submitted. We will allow more questions in just a little while.
Guest-56: Are there any plans to increase damage done by head shots, maybe just a slight percentage?
Guest-41: Hey guys great game! I've been enjoying the demo quite thoroughly. I was wondering if you sort out some confusion about the Revenge Attribute. I've heard from some people that it takes up two booster slots and then I hear some people saw in the 1up.com video that it only took up one slot. So which is it? Does it take up one or two booster slots?
Aaron-GS: The queue has been frozen momentarily to allow the developers time to answer questions that have already been submitted. Thank you for your patience.
NeilD-Dev: The Revenge Booster only takes up one slot.
Aaron-GS: It may take a few minutes for the developers to answer your questions. To help them out, please ask short, concise questions and try to refrain from asking multiple part questions to be fair to the other participants.
TravisM-Dev: We have the ability to tweak of lot of stuff on the fly, including weapon damage, weapon placement, ammo, etc. So I've no doubt we will be tweaking a lot of different things in the future. I can't gaurentee anything though, we'll be playing and watching and trying balance the game to be the best it can be.
Guest-18: Hey Naughty Dog, I'm really happy for you and I'm gonna let you finish... but Super Mario Bros 3 had one of the best single player modes of all time!
NeilD-Dev: Well Mario 3 was the best Mario game... but c'mon, we're talking Uncharted 2 here.
Guest-38: What was the most challenging aspect in developing Uncharted 2 compared to Uncharted 1?
Guest-26: i saw in youtube videos some maps that didnt have snow on them in multiplayer in the demo/beta had snow on them, you can change the layouts like that?
NeilD-Dev: I'm not sure what videos you've seen, but we do have dynamic weather in some of our levels.
Aaron|Social Media Specialist | Best Buy® Corporate
Private MessageTranscript for "UNCHARTED 2: Among Thieves Developer Chat", Thurs Oct 8 2009 (Part II)
Guest-91: What is your favorite game mode?
NeilD-Dev: My favorite game mode is Chain Reaction. It really requires all the players to work together as a team.
TravisM-Dev: There were a lot of really tough things about making Uncharted 2. Really, the hardest part was making a bigger game (the single player alone is significantly bigger than Uncharted 1) and then adding multiplayer on top of that. We basically had to make more than twice the content of Uncharted 1 is less time!
Guest-65: How long will you guys plan to support this game with DLC?
Guest-67: It would be cool if we could upload our MP videos to our computers, any chance of this happening?..btw it's a different aiming bug there's a video in the U2 beta forums.
NeilD-Dev: We have several DLC's planned... stay tuned for more info.
Guest-69: does ReklissAbandon work for you guys?
NeilD-Dev: Rekliss is a tester for Uncharted 2 and a sick MP player... watch out for him.
Guest-29: any more uncharted 2 tourneys? i won the won here in washington
NeilD-Dev: We definitely have more tourneys coming up. Congrats on winning yours.
Aaron-GS: Thank you all for your patience. The queue will be open again momentarily.
TravisM-Dev: We looked into adding youtube capture support to U2. We actually had it implemented in debug mode, but in the end we had to take it out because of the large memory footprint compressing video on the fly added. We literally used all but maybe 20k of the PS3's memory when we shipped, and the 13-14 mb needed just weren't available.
bnogradi28: Is there a way you pick he teams in MP. Are they at random because some times they seem lopsided.
Guest-83: Will Canada ever get a chance to see the Fortune Hunter Edition?
NeilD-Dev: Yes! Canada will be getting the Fortune Hunter Edition.
Guest-103: I love the "Massive Attack" trailer for Uncharted: Drake's Fortune; I still have it on my 60GB PS3, and a copy of it on my netbook just in case I want to watch it at work. Is there any chance that we'll get to see a trailer like this for Uncharted 2: Among Thieves?
TravisM-Dev: The teams are balanced based on a skill ranking system we have implemented. We try to balance teams to make the best possible match. Of course, we don't want to wait around too long waiting for a good match, and with the large numbers of brand new players currently a lot of matches may seem unbalanced, hopefully as people get to play for longer once the game ships things will settle down. As always, we're playing and watching, and we'll make sure to fix any problems we see.
Guest-44: You guys like to watch movies right? What movies have you watched that inspired you to make the Uncharted games. Also, are there any scenes from movies that you have taken and tried to copy it in Uncharted 1/2?
NeilD-Dev: Thanks for the commets about our Massive Attack trailer... Taylor (our in-house editor) did an amazing job on that one. We will have at least one more trailer for Uncharted 2 and the awesome TV commercials start hitting the tubes this Friday.
Aaron-GS: We've reached the half-way point of the chat! The queue is open again for questions, but please remember to keep your questions as short and concise as possible! =D
TravisM-Dev: We love lots of movies, but you can probably guess all the ones I'm going to mention. Indiana Jones, Die hard, old adventure serials. Honestly, we watch so many films it's hard to pick just a few.
ILoveNaughtyGod: Any chance at all for split screen? I can sacrifice graphics for split screen modes-- its a much beloved feature that developers are sadly denying. Hopefully it wouldnt be too complicated to put in. I wish u guys the best of luck, u have truly been the gem of Playstation and I admire the diversity u put into each generation and the risk of making new IPs.
Guest-40: How will you guys support PS@Home ?
NeilD-Dev: We have a brand new Uncharted 2 space coming to Home pretty soon.
Guest-3: You mentioned implementing punishment for players who drop out too often. Care to elaborate what kind of punishment this may be?
TravisM-Dev: We really wish we could have done split screen, we totally get why everybody wants it. Honestly though, we just had too much on our plate to tackle that this game. It's not a trivial features, requires we redesign almost every map and level. Many times it means you need to make two medals one for single player, one for split screen.
Aaron-GS: Thank you for all your questions! The queue is temporarily closed to allow the developers a chance to answer questions that have already been submitted.
NeilD-Dev: As far as punishing players who drop early, we're going to do two things. 1) we're going to delay their ability to log into the game again and 2) subtract a $100,000 from their profile.
Guest-87: You guys has developed one of the most beautiful game engines this generation, is it going to be used for any future Sony titles? Also, are we going to see an Uncharted 3 this generation?
TravisM-Dev: We will definately making another game this generation, but honestly, most of us aren't even back from vacation yet, so we'll have to see what that game is.
NeilD-Dev: Hey guys, so I just got word that we're going to announce more ways to earn the Fortune Hunter edition on the playstation blog TOMORROW. Make sure to check it out.
Guest-56: Being able to fine tune what game modes i would like to search for in matchmaking would be helpful, any plans for this? (ie instead of just mp objectives, choose plunder OR chain reaction)
TravisM-Dev: As for our engine, like the first Uncharted, we share all of our tech with any team that wants it. We got a lot of help our selves from other studios. Especially Guerilla.
Guest-14: will you add a rewind button in the cinema mode??
NeilD-Dev: We're going to include more game modes so that you can fine-tune your game search (e.g. pure deathmatch).
Guest-38: What are the names of the other 3 unknown multiplayer maps in the final version? Spill the beans!
TravisM-Dev: Because we are basically replaying a match from the beginning by just reinterpreting packets in the cinema mode, rewind is really tough and we just didn't have time to do it this game.
Guest-44: Travis. So you guys can basically patch the multiplayer on the fly, without a downloadable update? I heard something about that. Details?
NeilD-Dev: The three maps not included in the demo are: Train Wreck, The Lost City, and the Monastery.
Guest-102: Will you take part in multiplayer matches in the future?
NeilD-Dev: You bet we're going to be in MP matches!
NeilD-Dev: You can tell you're playing with Naughty Dogs when you see a red paw next to their name.
TravisM-Dev: We can patch some things, like weapon damage, placement, text, and a ton of other settings/tweaks/scripted events. We can't patch everything unfortunately, but we feel we've got enough that we can touch a majority of what we'd want to play with on a regular basis.
EliteHitokiri: why so few mp trophies?
NeilD-Dev: We wanted to make sure that everyone, with enough work, can reach the Platinum trophy.
Guest-81: Can we use Best Buy gold guns in all multiplayer modes (competivie and co-op)? Are those guns are unloced by just playing the game as well? Great game
Guest-76: Any chance of adding more then 5 players to each side? Maybe 8v8 or 10v10?
Guest-86: how many MP maps are going to be in the final product
NeilD-Dev: There are going to be 7 MP maps in the final games... that is until DLC hits.
TravisM-Dev: You can't get the gold guns any way other than a Best Buy pre-order. And yes, you can use them in any mode, including all competitive and multiplayer. If you want those guns, you've got a few days left.
Guest-88: How did Infinity Ward, bungie, and guerilla games help you guys in Uncharted 2?
NeilD-Dev: Those are great developers that swap technical knowledge with us.
Guest-79: Out of curiousity, how many staffed writers did you have working on the single player story? The first game was told well and I would assume that the second could only be better.
Guest-48: Kinda redundant, but when you say Canada will get Fortune Hunter, could you expand? Man I'd do anything for it!
NeilD-Dev: Although many of the team members contribute to the story, there are three main writers for Uncharted 2.
TravisM-Dev: We can't really give more details yet.
Guest-10: My friends and I have been experiencing problems in the demo. Often, certain people can't join when certain others are party leader, and certain people can't hear each other, even though everyone else can hear them both. What causes this, and can you fix it?
Guest-61: How many skins are there in MP? and it seems like most people vote for deathmatch when elimination comes up is there a chance putting up a new playlist for elimination only?
TravisM-Dev: We're aware of this problem. It's a NAT version issue we're having, and we're working on it right now.
Guest-83: I saw how you're going to drop $100,000 if a person leaves early, what is a person suppose to do if he/she has an emergency he/she must take care of. $100,000 alot of money to take off of someone who spends a lot of his time on this game. Can you lessen the amount of money taken away?
NeilD-Dev: There are at least 25 skins in MP, and we are going to update the playlists real soon to seperate certain modes out.
TravisM-Dev: You only loose the money if you leave multiple times in a row in a short period of time. Leaving the game a single time will not take any money away.
bnogradi28: Is there any bonus if you have a platinum in Uncharted: Drake's Fourtune?
NeilD-Dev: If you've finished Uncharted 1 you'll get $100,000 to start out with for Uncharted 2.
Guest-27: How many Naughty Gods are on the ICE Team?
Guest-40: Do I need to "Install" the game?
NeilD-Dev: No, there's no install for Uncharted 2... or load screens for the SP once your start playing the game.
Guest-46: Is there any super crazy twist like in Uncharted 1 with the cursed spanish people in Uncharted 2 don't spoil it though
NeilD-Dev: I can't answer that question without spoiling the story.
TravisM-Dev: The ice team typically has 12-15 members. They're not the biggest team, but we try to be very picky about the talent we hire here, so they're all pretty awsome guys who know the PS3 pretty much better than anyone.
Guest-47: Will there be weapons added into this game with DLC?
EliteHitokiri: Will future mp trohies be added with dlc like ranking ones?
NeilD-Dev: We're looking into all sorts of additions for the DLC... that's all I can say right now.
Guest-44: Will there ever be a Uncharted 2 Among Thieves bundle? Anytime soon? Im sure Uncharted 2 has the potential to be a system seller.
Matthew-GS: Thank you all for your questions! The queue is temporarily closed to allow the Developers a chance to answer already submitted questions. We will allow more in a few minutes.
Guest-114: Hi guys, I happen to have a clan that really loves your games and I just wonder if you guys will happen to have any clan support in the final release of the game?
TravisM-Dev: There is no hardware bundle in the US, but there are in Europe.
Guest-80: How are you going to handle the ranking up system, are you going to do prestige modes?, what is the maximum rank?
NeilD-Dev: While we don't have a dedicated clan system, we've made a party system really easy to use so that you can team-up with your friends and take them to matches with you.
TravisM-Dev: You rank up through getting cash. The last ten ranks 50-60, are significantly harder than the other levels. You can recognize someone with the high ranks as they show up as roman numerals. We don't have prestige modes per say, but what we do have is special boosters than hadicap you, but provide a significant multiplier to the cash you earn. The best players are going to want to play with these handicaps in order to reach the top levels.
Guest-83: What if I deleted my Uncharted: Drakes Fortune save, by accident. But I still have the Platinum Trophy. Will I still get the $100,000 or will I have to replay the whole story again keeping the save?
TravisM-Dev: we answered this above, just scroll up.
Guest-80: Are we going to get to see more skins of the previous game on DLC or unlockables?
NeilD-Dev: There will be DLC skins, some of which will be from Uncharted 1 (we've already shown Navarro).
Guest-152: What is the most fun level you played in single player?Also any multiplayer tips?
Guest-69: What inspired you to create the uncharted series?
NeilD-Dev: We were mainly inspired by old Pulp comics, novels, and movies.
TravisM-Dev: My favorite single player level is definately the train, but maybe because I spent so much time on it. A good tip for multi - you can pick up weapons while rolling, and you can blindfire while jumping.
Guest-103: Sorry for my silly question, but how are the office dogs Pogo and Trumpet doing?
NeilD-Dev: They're doing great... and as a bonus, they didn't leave any present under my desk today.
Guest-159: HEY GUYS IS THIS GAME AWESOME ?
NeilD-Dev: YES!
NeilD-Dev: that was a really hard question.
Guest-160: Will there be any Jak and daxter, or previous Naughty Dog game cameos located in the game?
Guest-107: How long can we expect to wait to get downloadable content or map packs?
NeilD-Dev: Not very long.
TravisM-Dev: There is one minor Jak reference, but I'm not going to spoil it. A hint, it's a treasure.
bnogradi28: What type of environments will be in Uncharted 2 besides urban, snowy, and train/jungle?
NeilD-Dev: You get to rob a museum.
Guest-148: Why do the bullets in Uncharted 2 take more time to travel than in Uncharted: Drake's Fortune? Thanks.
Guest-46: Does the co-op story mode with the cutscenes tie in with the story in the single player?
TravisM-Dev: They don't actually, but they may look like it. We tweaked our tracer effect, though the actual bullets will get there slightly ahead of when it looks like the tracer hit (usually only an issue when you shoot a very long distance.)
NeilD-Dev: The co-op stories are not related to the single player campaign.
Guest-48: Anything notable/special/cool happen during the development process?
NeilD-Dev: Somewhere along the way we came up with a prequel story to Uncharted 1... while it didn't end up in the game, you will experience the story in some other way.
Guest-168: Is Eddie Raja going to be a multiplayer skin ? He was awesome so funny plus he had the golden gun. Buka pintu !
NeilD-Dev: We love Eddy! It would be a shame we didn't see more of him.
Guest-152: Send: thanks guys looking forward to the game. how long it take to make?
bnogradi28: Can you give examples of the boosters that make you worse?
NeilD-Dev: One booster allows the enemies to see YOU through the wall.
TravisM-Dev: The game took about 18 months in all to make, which is *significantly* shorter than Uncharted 1. Let's just say it was no picnic.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message -
If stolen iPhone deactivated, can thieves still access apps, data?
Phone stolen. Reported, deactivated. Question: if thieves crack password, can they access apps, email, Facebook, data, etc?
IF you use find my iPhone to remotely lock your phone, no one can access your information. Have you gone on iCloud.com and done so?
You can access icloud from another device with find my iPhone app, or a computer, login to your Apple ID and lock the phone. This may also help locate the phone if it is on.
link to iCloud for computer: iPad Welcome -
Bt are a bunch of thieves, bullies and incompetent...
Here we go guys, this is my story with my encounter with the infamous BT.
After a year of acceptable service it was unfortunately time for me to move house. As my contract with bt was coming to an end we decided to renew our contract and set up a home move after being told that our new house had a bt line. We found out the next day the new house did not have a BT line. We then called BT to cancel and was told it was about 30 pounds to cancel the contract which I thought was ridiculous as the contract had only been agreed 24 hours ago. I reluctantly agreed to pay this and all was well. At the end of the month 30 pounds came out of my account and all was rosy.
After moving house and setting up our new services with Sky (who are excellent by the BT), my wife and I decided to merge our accounts a couple of months later. Lo and behold we saw that we had been paying money every month to BT for our old house. Unhappily I called BT and after lengthy conversations with incompetent customer service advisors it was found the only thing that was cancelled was the home move not the contract.
I then asked them to listen to the phone call that they claim to record and listen to us stating we wish to cancel our contract and the advisor confirming this. BT then sent us a bill for over 150 pounds to settle the contract. After complaining about this I got passed from pillar to post with many incompetent fools repeating we agreed to the terms and conditions of the contract therefore had to fulfill it. After letters and e-mails asking the company To reconsider as I believe they have broken trading laws by not informing me on how much the cancellation charge would be which could affect my decision to cancel and the original advisor LYING telling me my contract had been cancelled not just the home move, myself and my wife felt intimidated to pay as they started mentioning debt collectors and defaults if we refused to pay. All we asked for was to be released from the contract free of charge, not even a refund for the 3 months we paid at a empty house, not much to ask really as it was their fault.
Well BT this is for you now. I have consulted legal council and they agree we have a case against yourselves and will be pursuing legal proceedings. We will not be bullied by a thieving company like yourselves. We are also in contact with trading standards and have passed all correspondence to them who are currently investigating as stated in our unresolved letter to yourselves. To stop you doing this too other people I have also given all information over to watchdog researchers so make sure you smile when your on the bbc if your not to cowardly to go on.
For everyone reading this if you feel like you have been wronged by companies like this, don't just allow them to bully you. Contact legal teams or ombudsmen and we will stop these thieving bullies. Thanks for listening and we will see if anyone from BT dares to comment.Got to say that I completely understand. I was a long standing (10 year plus) customer who has just had the experience that I had always dismissed from others as "over egging it!".
My experience was with asking BT to help with nuisance calls.... They put me through to a foreign call centre (pretty standard so far) and explained that they couldn't help me unless they charged me for a service, I was unhappy about the charges and was escalated to a manager who had spoke to me and 100% confirmed that there would not be any charge on my account.
3 months later when by bill is produce I have 50 in charges for a service I never authorised to be charged to me. I called the customer service teams and spoke to UK Customer retention teams etc only to be told that they pulled the call, and did not have a recording of the conversation with the manager, therefore I must pay?....
After multiple calls and after the 4th evening spent pulling my hair out with the teams trying to explain why I want the charges removed I finally said ok I want to leave..... I am then put through to apart another team.
During the ensuing conversation the gentleman put in a cease service request and then explained to move I would have an issue if the service was stopped. Realising the this would be a mistake I asked him to stop the cancellation order and give me the Mac code - I was told this was done and all was fine.
Last night I called the customer services team again reference the erroneous charges on my account and finally get to an official complaint being raised. However this morning at 10am I return home to find my phone and internet service has been cancelled!!!
I have called BT asking them to put the service back on until we resolve the billing issue, only to be told they cannot until I commit to another 12 months (effectively holding a gun to my head!)....
I have now decided to leave these bullies and move my broadband / tv and phone to another we'll know provider. I will keep up the fight with their customer service teams until they recognise that they have contravened every consumer protection regulation I can think of in this space, and they have lost a loyal and supportive (and lucrative) customer in to the mix.
I will be ensuring that all of my staff (for whom I pay their b.band as homeworkers) migrate off the service and any business premises I work with in the future avoids this target driven, un sympathetic and incompetent customer service team!
I understand BT received Money Week's WOODEN SPOON for their readerships voted Worst Customer Service of 2013 (managing to beat the tax man by dole the number of votes!)...... How times change eh! What happened to Busbee!
Disappointed.... -
I cancelled a product I no longer used. I stopped using it a couple years ago. They love taking your money, and they love sending emails, but notice they NEVER send an email thanking you for another year's subscription when it might alert you to the fact they just jacked your bank account for another year on a product you're no longer using. But that's on me. Fine. So I managed to catch the charge within a day of it processing. I cancelled the product. I was promised a refund. Weeks went by.
No refund.
So I used the only method of communication that seems available, chat. Via chat I am promised this will be corrected. I will receive my refund in a few days. Weeks went by.
No refund.
So I went back to the chat. This time they said something about increasing the "priority" (how about just sending me the damn money?) of my case. They said I would receive an email update on the status of my case. Days went by.
No refund.
So I am back a third time on the chat right now. Gauranteed another hour of the run around. Hey moron Adobe thieves, I'm costing your company more in labor than if you'd just send me my damn refund. And I will not stop. If I have to sue you I will. I have more time than money.Adobe ExportPDF
Cancellation processed 3 March 2015. Refund "processed" 5 March 2015.
But I don't see how you could do any better than the now 3 people who have promised this would be resolved. Quote from the third chat discussion I referenced in OP:
" I see and the relevant team are working on this. I will personally follow up this case and make sure you will be contacted at the earliest. "
See, personally following up on it. "Relevant team" are working on this. Working hard I'm sure. Because it takes A WHOLE TEAM A MONTH TO PROCESS ONE REFUND.
I wanted to contact this "team" personally, since they seem to be ignoring the chat men who make big promises, here was the reply to this request:
Can I talk with the "relevant team"? Because they seem to be ignoring your messages.
Harsha Vardhan: I am sorry, the team works offline and hence I will approach them and make sure this will be examined at the earliest.
At the earliest. I'm sure I'm in good hands and this will all be sorted out timely. -
BT are just a bunch of thieves i have being with them over 30 years and never being in debt in fact always in credit but in the last month they stole over £100 from my bank account without telling me or without my permission which mean they broken U.K law which i will be making into a legal matter, when i did find out by myself over a month late they said it was took for a phone engineer who came out to fix a fault which was down to BT to start with, this is why they want you on DD with paperless bills so they can take your money any time knowing you won't look at your bills to much online so most likley they will get away with overcharging you or putting it in common terms, stealing your money. If you don't go on paperless bills they charge you for your own bills but they try to say it a discount but that untrue it a charge which most other companys don't do, it just a con. DO NOT GO NEAR OR STAY WITH BT THERE LOADS OF OTHER BETTER AND CHEAPER COMPANY'S FOR PHONE AND BB.
Hi
I am sorry to see you are having problems
I suggest you contact live chat at this link they should be able to help you
http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
Stolen Ipad2 - Thieves accessing email
Is there any way I can disable the device or remotely change my email settings? I'm extremely worried the thieves now have complete access to my emails via the device. Many thanks
but if you didnt put a passcode they will have full access to mails already downloaded to the ipad
-
Sly Cooper Thieves in Time Blue Screen Freeze
I got a very annoying problem as I'm in the middle of getting a platinum on Sly Cooper: Thieves in Time, and this problem is stopping me from doing that. Basically, when I load my save up, the game freezes, yet I can still open the XMB and such - as if the game hasn't really frozen, yet I can't do anything at all in-game. It's just a blue screen and I'm completely stuck. It is a digital version of the game, and yes I have tried re-installing it but the problem still persists. The video below provides a visual explanation of the problem I'm having. Any ideas on how to fix this would be massively appreciated! VIDEO LINK: https://youtu.be/li5i9XG3ocM
Hello tomatosoup123,
Thanks for the question. After reviewing your post, it sounds like the computer will not boot past a blue screen. I would recommend that you read this article, it may be able to help the issue.
OS X Mountain Lion: If you see a blue screen at startup
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
If thieves restore your iphone,can you still find the device on the map?
i lost my 5s and i just want it back..i wass atctivate find my phone on my it.but if who found this device restore the device,will find my phone feature still work??please..if i cant find my device on map i will just let my device gone and neve hope the device will back.
ThxBut the thieves still can restore it via dfu mode right.?.even they will stuck on icloud activation when they finished restore it..when that happen can i track my device on the map when they try to activate my device ??as we know the device must be connected to internet when this procces happen.
Or if they can bypass the activation lock..can i still find my phone on the map??really worried about this -
The thieves have stolen my ipad. Please let me know its location. Serial No DM******186
the thieves have stolen my ipad. Please let me know its location. Serial No DM*******186
<Edited by Host>Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
Thieves stole my ipad can they use it ?
Yesterday They stole in my car in Rosario -Argentina- two ipads one mini Wifi, and another regular 128 gb wifi + celular, when i realized , trough my iphone -find app- I blocked with a code the ipad mini and erased the content of 128 gb big ipad. Will the thieves or the people who buy the stolen ipads be able to use or not? In the case the ipad i remotely delete the inforemation, will someone be able to use it again? I will apreciate any response. Regards.
With iOS 7 they must have your Apple ID and password to erase the device and use it. If they can figure out the passcode then they can access it and get access to unprotected information. However, if you configured Find My Phone once the device goes online you can have it instantly locked or erased. Sign into icloud.com to set that up if Find My Phone is turned on in the phone. Also, see:
What To Do If Your iDevice or Computer Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Mac Computer
Find My Mac can be used from Find My Phone at iCloud.com and via Find
My Phone on your iDevice.
The following is third-party anti-theft software:
1. STEM 2.1
2. MacPhoneHome 3.5
3. MacTrack 7.5.0
4. VUWER 1.7
5. Sneaky Bastar* 0.2.0
6. Undercover 5.1.1
7. LoJack for Laptops
8. Hidden 2.0
9. Prey 0.6.2 -
thieves have stolen my phone. I entered the web page (iCloud) and deleted the information from that cell. But, the continuous cell without location and is still pending disposal. They may have removed the option to locate? Is that possible? Another question! To delete the device information. That erased? all the photos? Applications that I have download?
Hi James
Thanks for your response. I didn't even know I should do this. I stopped using a pin number to use the phone cos it was a nuisance to answer calls.
The phone has been locked by EE/T-Mobile and I have checked with Find my iPhone and the phone is not connected/not even on.
You're right about changing passwords. Will get cracking.
Nooraini -
Doesn't keeping on Find My I Phone give unwanted people access to my whereabouts and thieves information as to when I'm not home? Isn't this dangerous for personal security?
they can only access it if they have your apple id log in details.
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