Thin lines appears somtimes in macbook air
HI
I just bough Macbook Air 2013 2 weeks ago
and i am expesiencing some thin line horizental appearig in my screen for a fraction of a second ...
it have happned 5-6 time now.. is somting propblem with hardware ?
please help
its Macbook Air with 8 Gb RAM and i7
You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Resetting PRAM may help.
Reset PRAM. http://support.apple.com/kb/PH4405
Best.
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Thin lines appear after flattening PDFs
Hello,
Whether we export a layout using one of the PDF/X standards or tell Acrobat Pro to flatten afterwards, the file appears to have thin white lines bordering all the previously semi-transparent areas. Upon zooming in as close as possible, these lines appear to be very negligibly thin and thus not likely to appear in print. However, this of course makes the PDF unusable except for printing (it looks bad at normal zoom with all these random boxes).
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thanks,
JPThe flattener creates what is referred to as "atomic regions" as part of the flattening process...basically it divides the content up, creating or maintaing vector objects and rasters as needed. After flattening, these "artifact" lines are sometimes visible at those atomic region boundaries if, in Preferences under Page Display > Rendering > Smooth Line Art is turned on. This setting has a tendency to exaggerate those lines, which is what you are seeing. When printed they should not be visible.
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Thin line appeared on 5k iMac 27'
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Hi Everyone,
I recently bought a new iPhone. I did download some apps and also synced my iPhone to my MacBook Air. The reason i am mentiong this is because ever since the iPhone, I am getting news feeds/article updates/blog updates in the Notification's Pane of my MacBook Air from independent apple product's related news/developer/user community/blog websites. like "idownloadblog.com" , "http://appletips.nl/" etc.
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Please help me find a way to disable or plainly get rid of this problemmTo disable Safari Notifications for a website, open Safari, go to Safari menu (on the menu bar) > Preferences > Notifications, and disable notifications for the sites you want to. If you want, you can also remove the websites there.
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White line appears on macbook pro retina
When i minimized windows the white thin line appears on the screen. The line disappear right away.
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Text messaging forwarding - blocked numbers appearing on MacBook Air
Since updating to iOS 8.1.1 I have noticed that text messages (SMS) that were coming from some numbers I had originally blocked on my iPhone 4S have now started appearing on my MacBook Air (Yosemite). Is there any way of removing these text messages (SMS) from my Air? i.e. the same way as I block them on my iPhone?
I followed Justin's path and got it to work as well.
wheely7044 wrote:
I don't know where you are seeing 'When Using App'. I have the iPhone 6 and messages is nowhere in the list of location services. Are you sure that you're not seeing that for 'Messenger'? which is the facebook messenger app? Assuming you browse the book of faces.
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I went to privacy-->Location services-->system services(all the way at the bottom), I turned on Wifi Networking. I had it disabled due to wifi issues and it was suggested that I turn it off. I also made sure that Share My Location was enabled. Other than that, I went to settings-->messages--> Send & Receive and made sure one of the email addresses that I can be reached at was my iCloud account. That enabled the "Start New Conversations From" part of the settings to show up, in which I only have my phone # selected. That last part is also the same on my MacBook under preferences for iMessages. And then when it asked me for the code, my messages app at the bottom of my MacBook started bouncing. I clicked it and the code showed up in the iMessage Window.
I was using this thread to help me figure out how to do it too, and stumbled upon a solution for myself. If you are trying on the iPad, I assume a dialog box should pop up with ur number on it, if not, maybe try opening iMessage and just see what happens?
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Justin -
Hello,
I am having trouble with my MacBook Air 13 inch June 2012 MacBook Air5, 2 4GB RAM details below in Etresoft report. I recently upgraded to Yosemite and am having system trouble. My computer crashes and I have to force quit to restart. When using webmail there is a black screen for a split second between pages. This did not happen before. I am worried that it is not running properly and perhaps I need to revert to the previous operating system. I only have a MacBook Air and no need to share images between a tablet or phone so I did not need the new photo sharing software of Yosemite. I wonder if I don't have enough RAM to run it? I did not run time machine before I made the upgrade as I did not realise the significance of an upgrade as not very Mac literate. Any advice on whether my system is in danger... most appreciated! I am writing a book and making a back up but this machine is my lifeline and my work is conducted through it. It ran perfectly before... the Yosemite upgrade has perhaps highlighted some problems and it has unnerved me!
Thanks ever so much for your advice!
Lillibet
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 9:53 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,2
1 1.8 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 694 - SN = D86218700K2DKRNAF
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:22:41
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (167.35 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USB-64HP (1.0.3) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.14) [Click for support]
/System/Library/Extensions
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[running] com.mcafee.ssm.Eupdate.plist [Click for support]
[running] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
TouchP-150M Application (/Applications/Canon P-150M/TouchP-150M.app)
iPhoto Application (/Applications/iPhoto.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
JavaAppletPlugin: Version: Java 8 Update 45 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
MacFUSE [Click for support]
NTFS-3G [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.77 GB Disk used: 82.42 GB
Destinations:
My Passport Edge for Mac [Local]
Total size: 499.94 GB
Total number of backups: 27
Oldest backup: 2013-01-31 21:15:26 +0000
Last backup: 2015-05-02 11:33:09 +0000
Size of backup disk: Adequate
Backup size 499.94 GB > (Disk used 82.42 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% fontd
2% VShieldScanManager
0% taskgated
0% notifyd
Top Processes by Memory: ℹ️
745 MB Google Chrome Helper(8)
439 MB kernel_task
246 MB VShieldScanner(3)
160 MB Google Chrome
127 MB Finder
Virtual Memory Information: ℹ️
130 MB Free RAM
3.87 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 09:30:08 PM Self test - passed
May 2, 2015, 08:52:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-02-205259_[red acted].crash
May 2, 2015, 09:28:53 AM /Library/Logs/DiagnosticReports/backupd_2015-05-02-092853_[redacted].cpu_resour ce.diag [Click for details]
May 1, 2015, 05:45:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-01-1745 24_[redacted].crash
May 1, 2015, 05:38:54 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173854_[redacted].crash
May 1, 2015, 05:38:43 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173843_[redacted].crash
May 1, 2015, 05:38:32 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173832_[redacted].crash
May 1, 2015, 05:38:27 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173827_[redacted].crash
May 1, 2015, 05:38:10 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173810_[redacted].crash
May 1, 2015, 05:38:00 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173800_[redacted].crash
May 1, 2015, 05:37:49 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173749_[redacted].crash
May 1, 2015, 05:37:38 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173738_[redacted].crash
May 1, 2015, 05:37:27 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173727_[redacted].crash
May 1, 2015, 05:37:22 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173722_[redacted].crash
May 1, 2015, 05:37:06 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173706_[redacted].crash
May 1, 2015, 05:36:55 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173655_[redacted].crash
May 1, 2015, 05:36:44 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173644_[redacted].crash
May 1, 2015, 05:36:33 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173633_[redacted].crash
May 1, 2015, 05:36:22 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173622_[redacted].crash
May 1, 2015, 05:36:17 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173617_[redacted].crash
May 1, 2015, 05:36:01 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173601_[redacted].crash
May 1, 2015, 05:35:50 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173550_[redacted].crash
May 1, 2015, 05:35:39 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173539_[redacted].crash
May 1, 2015, 05:35:28 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173528_[redacted].crash
May 1, 2015, 05:20:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-172029_[red acted].crash
May 1, 2015, 04:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-165505_[red acted].crash
May 1, 2015, 02:53:58 PM /Library/Logs/DiagnosticReports/sharingd_2015-05-01-145358_[redacted].crash
Apr 20, 2015, 09:31:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-04-20-213120_[redacted].panic [Click for details]When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
How to remedy an unusable MacBook Air?
Hello everyone!
I am writing to you about my wife's MacBook Air. It has sadly become what seems like the most unusable notebook on the planet.
I am relatively good with computers and have endlessly searched for ways to improve its performance but have come up dry. I've tried all the little things like reducing transparency and cleaning up unused files. At this point I feel as if I've tried it all.
It will beachball and hang at the smallest task. For example, it takes 5-10 minutes to open Firefox, and an additional 5-10 minutes for Firefox to be usable. Virtually every application behaves that way and it is driving us insane. My wife uses this notebook for everything and we have to get it fixed.
It was barely a year old when I bought it, with Mountain Lion installed. It ran like a dream. But as soon as I upgraded to Mavericks it started to go downhill. Now with Yosemite it's becoming even worse as time goes on. I'm debating on simply rolling back to Mountain Lion to see if that does the trick. We are so frustrated with this thing.
I've attached an EtreCheck report for you, I hope it gives you some usable information!
I appreciate your time in advance.
EtreCheck version: 2.1.8 (121)
Report generated February 10, 2015 at 11:28:25 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (Mid 2009) (Technical Specifications)
MacBook Air - model: MacBookAir2,1
1 1.86 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/BuiltIn0
1 GB DDR3 1067 MHz ok
BANK 0/BuiltIn1
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 151
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:36:5
Disk Information: ℹ️
SAMSUNG HS12UHE disk0 : (120.03 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 119.17 GB (49.66 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.16) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.16) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.16) [Click for support]
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.16) [Click for support]
/System/Library/Extensions
[not loaded] com.sony.driver.prs (1.0.1d1) [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.barebones.textwrangler.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 16.0.0.287 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.287 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 10.0.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.2.3 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.5.2r602 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
3rd Party Preference Panes: ℹ️
RCDefaultApp
Flash Player [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 119.17 GB Disk used: 69.51 GB
Destinations:
Sueann's Backup Drive [Local]
Total size: 152.43 GB
Total number of backups: 1
Oldest backup: 2014-12-26 07:04:47 +0000
Last backup: 2014-12-26 07:04:47 +0000
Size of backup disk: Too small
Backup size 152.43 GB < (Disk used 69.51 GB X 3)
Josh's Time Capsule [Network]
Total size: 2.00 TB
Total number of backups: 10
Oldest backup: 2014-05-17 08:30:01 +0000
Last backup: 2015-02-11 03:06:36 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 119.17 GB X 3)
Top Processes by CPU: ℹ️
9% WindowServer
1% sysmond
1% AppleSpell
0% Activity Monitor
0% Dock
Top Processes by Memory: ℹ️
301 MB firefox
75 MB com.apple.preferences.parentalcontrols.remoteservice
75 MB com.apple.preferences.users.remoteservice
60 MB WindowServer
56 MB Finder
Virtual Memory Information: ℹ️
50 MB Free RAM
707 MB Active RAM
674 MB Inactive RAM
283 MB Wired RAM
2.90 GB Page-ins
59 MB Page-outs
Diagnostics Information: ℹ️
Feb 10, 2015, 10:45:12 PM Self test - passed
Feb 10, 2015, 01:38:55 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-02-10-133855_[redacted].cp u_resource.diag [Click for details]When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
In PDF, white thin hairline appears
In PDF, white thin line appears around the text, i want to remove those lines?
Note: We don't have original indesign files. Is there any way to remove through pitstop professional as well? please help me.
ThanksThanks, we checked those option as well but result same.
We need to create swf from PDF, after converting those PDF thin white line appears in swf (as like in PDF), we don't need those lines. Kindly help us how to avoid these
Note: white line apears wherever the text frame placed in indeisgn.
Thanks -
I have a mid-2012 Macbook air and I've noticed recently my battery life is horrible. I've read every single other thread about this issue but nothing really helped and even the most recent is from a couple of years ago. Obviously now it's 2015 and my macbook is running on Yosemite, so its not the battery issue that everyone seemed to have with Mavericks.
Just writing that small section I went from 73% to 68% and at the current 68% I only get an estimated 2 hours and 10 minutes remaining. I've also had only Safari running this whole time.
Option clicking the battery icon reveals that the condition is normal, as well as the power system report. It also has gone through only 441 cycles, no where near its 1000 cycle "limit" and its health is already down to 77%. While obviously the condition is normal and doesn't say I need to replace the battery I feel that I should, based off of everything else.Have macbook air from mid 2012 - I installed Yosemite November 2014 and since then I'm having problem with my battery - it has been draining super fast - 4hrs battery life now compared to earlier 8hrs.
I reinstalled Yosemite, didn’t help and then made a clean reinstallation of Yosemite about 5 days ago and there is still the same drain issue.
Thank you in advance!
Here is the Etre Check Report:
Problem description:
The battery has been draining super fast - 4hrs battery life now compared to earlier 8hrs.
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 8:02 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,2
1 1.8 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 341 - SN = D8622840AXXDKRNAA
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 10:53:27
Disk Information: ℹ️
APPLE SSD TS128E disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (105.35 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
4% fontd
3% hidd
1% configd
1% powerd
Top Processes by Memory: ℹ️
519 MB kernel_task
156 MB com.apple.WebKit.WebContent
66 MB Safari
57 MB mdworker(7)
57 MB Pages
Virtual Memory Information: ℹ️
5.28 GB Free RAM
2.72 GB Used RAM
72 MB Swap Used -
Erratic battery behaviour on Macbook air since latest update
My Macbook Air 11.1 is from 2011, and the battery started going bad last year. I ordered and placed a new battery in january. This worked perfectly, no problems whatsoever. This morning, I installed the latest available Apple update (unsure which one, can't find it). After that, my battery has been behaving strangely. This is what happened:
- I unplugged my laptop at one point, and moved it from my bed to desk. I went to my kitchen, returned, and the laptop had turned off.
- I put the charger in and turned it back on. I realised the battery info said the battery isn't charging and 'replace now'. Surprised, since I just got the battery this january.
- All of a sudden, the icon changed to white (it's black when not charging) and it was charging again.
- This kept happening, on and off.
- Unplugging the charger results in shutting of immediately or within a few seconds. At this moment, it's charging (at 97%). But it can change any minute.
- I tried moving my laptop around a bit, tilting it up and down, but that doesn't seem to do anything (neither good or bad).
I looked on the internet for a few solutions:
- Resetting PRAM: no differene
- Resetting SMC: no difference
- Reinstalling Yosemite completely (do you recommend this? In any specific order?)
Does anyone know what is best to try? I can also open up my laptop again and check the battery, but I doubt that's the problem. Btw, third party apps like battery diag/battery health/coconut battery all make no mention of the battery needing to be replaced.
Any help is greatly appreciated. I'm emigrating to Serbia next week, so I hope to fix it before then
I included an Etrecheck report:
Problem description:
erratic battery behaviour since last update. Tells me to replace now, and when I unplug charger, it shuts down. Keeps switching between charging/no problems and not charging/replace now. Battery was installed in january.
EtreCheck version: 2.1.8 (121)
Report generated 8 Mar 2015 11:59:02 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:3:50
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (46.46 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.1.8) [Click for support]
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Startup Items: ℹ️
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.CS5ServiceManager.plist [Click for support] [Click for details]
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
[loaded] com.virtualock.VirtuaLockHelper.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[running] com.hp.printerAgent.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Click for support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
AdBlock
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
SwitchResX [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 73.65 GB
Destinations:
My Passport [Local]
Total size: 1.00 TB
Total number of backups: 7
Oldest backup: 2013-11-09 23:41:49 +0000
Last backup: 2015-02-21 16:37:24 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 120.11 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% coconutBattery
0% Google Chrome
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
241 MB Safari
133 MB ocspd
128 MB com.apple.WebKit.WebContent
112 MB Google Chrome
86 MB mds_stores
Virtual Memory Information: ℹ️
201 MB Free RAM
1.82 GB Active RAM
1.20 GB Inactive RAM
1.07 GB Wired RAM
1.06 GB Page-ins
41 KB Page-outs
Diagnostics Information: ℹ️
Mar 8, 2015, 11:54:35 AM Self test - passed
Mar 5, 2015, 09:33:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-03-05-213323_[reda cted].crash
Mar 5, 2015, 07:35:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-05-193539_[redacted].crash
Problem description:
erratic battery behaviour since last update. Tells me to replace now, and when I unplug charger, it shuts down. Keeps switching between charging/no problems and not charging/replace now. Battery was installed in january.
EtreCheck version: 2.1.8 (121)
Report generated 8 Mar 2015 11:59:02 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:3:50
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (46.46 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.1.8) [Click for support]
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Startup Items: ℹ️
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.CS5ServiceManager.plist [Click for support] [Click for details]
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
[loaded] com.virtualock.VirtuaLockHelper.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[running] com.hp.printerAgent.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Click for support]
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
AdBlock
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
SwitchResX [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 73.65 GB
Destinations:
My Passport [Local]
Total size: 1.00 TB
Total number of backups: 7
Oldest backup: 2013-11-09 23:41:49 +0000
Last backup: 2015-02-21 16:37:24 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 120.11 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% coconutBattery
0% Google Chrome
0% AppleSpell
0% fontd
Top Processes by Memory: ℹ️
241 MB Safari
133 MB ocspd
128 MB com.apple.WebKit.WebContent
112 MB Google Chrome
86 MB mds_stores
Virtual Memory Information: ℹ️
201 MB Free RAM
1.82 GB Active RAM
1.20 GB Inactive RAM
1.07 GB Wired RAM
1.06 GB Page-ins
41 KB Page-outs
Diagnostics Information: ℹ️
Mar 8, 2015, 11:54:35 AM Self test - passed
Mar 5, 2015, 09:33:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-03-05-213323_[reda cted].crash
Mar 5, 2015, 07:35:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-05-193539_[redacted].crashHi Dominic,
Thank you for your help! I did all three things and run etrecheck again. It now shows the following, different things seem to be failing now? Like Kerberos?
Problem description:
EtreCheck version: 2.1.8 (121)
Report generated 8 Mar 2015 12:57:52 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:8:11
Disk Information: ℹ️
APPLE SSD SM128C disk0 : (121,33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.11 GB (46.30 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Ralink.driver.RT2870USBWirelessDriver (4.1.8) [Click for support]
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.Kerberos.kdc.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.adobe.CS5ServiceManager.plist [Click for support] [Click for details]
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.barebones.authd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
[loaded] com.virtualock.VirtuaLockHelper.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[running] com.hp.printerAgent.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac.helperTool.plist [Click for support]
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
AdBlock
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
SwitchResX [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 73.81 GB
Destinations:
My Passport [Local]
Total size: 1.00 TB
Total number of backups: 7
Oldest backup: 2013-11-09 23:41:49 +0000
Last backup: 2015-02-21 16:37:24 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 120.11 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% fontd
0% AppleSpell
0% notifyd
0% net.zeo.space.osx.helper
Top Processes by Memory: ℹ️
249 MB Safari
220 MB com.apple.WebKit.WebContent
116 MB Finder
112 MB mds_stores
69 MB ocspd
Virtual Memory Information: ℹ️
554 MB Free RAM
1.61 GB Active RAM
1.06 GB Inactive RAM
1.07 GB Wired RAM
945 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 8, 2015, 12:49:20 PM Self test - passed
Mar 5, 2015, 09:33:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-03-05-213323_[reda cted].crash
Mar 5, 2015, 07:35:39 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-03-05-193539_[redacted].crash -
MacBook Air Freezes at 50% when booting
Hi,
Sorry if this is posted in the wrong spot. I'm new to the Apple Support forums (well, new to online forums in general). I have a newer MacBook Air that has very recently started to freeze periodically (spinning wheel), and now freezes while booting around the 50% mark. The only way I can get it to boot is to reset the SMC and the NVRAM using the keyboard commands when powering up. Even when it does boot, the Finder and dock are non-responsive most of the time and I have to shut-it down again by holding the power button. I have been to a licensed Apple service centre in my community, and they did all of the hardware tests, which it passed. I have run the disk utility from the recovery screen and there were no errors reported. I've also re-installed the OS from that same screen, but it still would not boot after finishing the download. I've searched many of the support communities and found out about EtreCheck. I have managed to get my MacBook to boot and ran the software. Below is the report that was generated. I'm hopping that I am missing something here and someone can point me in the right direction to get this fixed. It's been two weeks since the problems started and I travel for work. I'm sure others can appreciate how hard it is to work on the road without reliable access to my Mac. Thank-you in advance for any advice you can provide.
EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 5:48:07 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 69
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:0:43
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.05 GB (311.39 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.12 - SDK 10.7) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (2.2.14 - SDK 10.7) [Click for support]
[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist [Click for support]
[running] com.rim.PeerManager.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[not loaded] com.rim.nkehelper.plist [Click for support]
[running] com.rim.tunmgr.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 75 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
39% mds_stores
31% mds
5% WindowServer
1% fontd
0% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
137 MB ocspd
129 MB Dock
112 MB CalendarAgent
103 MB Spotlight
100 MB mds_stores
Virtual Memory Information: ℹ️
5.21 GB Free RAM
2.04 GB Active RAM
534 MB Inactive RAM
800 MB Wired RAM
870 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 21, 2015, 05:46:34 PM Self test - passed
Mar 21, 2015, 11:16:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/BlackBerry Link_2015-03-21-111616_[redacted].crashHere are the results, but I did have to run the diagnostics when there were no overt issues. I will try to do this again after putting my MacBook to sleep, but all attempts to run this test under the issues I have had with the system freezing have been unsuccessful.
Start time: 13:41:36 03/22/15
Revision: 1299
Model Identifier: MacBookAir6,2
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 3 minutes
UID: 501
System errors (per sec)
nsurlstoraged (UID 501, error 1): 146
Fitbit Connect (UID 501, error 3): 136
Energy (lifetime)
WindowServer (UID 88): 12.60
kernel_task (UID 0): 11.72
TCP/IP
Subnet mask: 255.255.224.0
Listeners
kdc: kerberos
launchd: afpovertcp
launchd: microsoft-ds
Wi-Fi
Security: None
Diagnostic reports
2015-02-23 WJoy crash
2015-03-02 WJoy crash
2015-03-17 Dock crash
2015-03-22 BlackBerry Link crash
2015-03-22 com.apple.WebKit.WebContent crash x3
HID errors: 37
Kernel log
Mar 22 11:38:10 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Mar 22 11:38:10 **** [IOBluetoothHCIController][ProcessBluetoothTransportShowsUpActionWL] -- Connected to the transport successfully -- 0xdb00 -- 0xa800 -- 0x0000 ****
Mar 22 11:39:55 MAC Framework successfully initialized
Mar 22 11:39:55 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Mar 22 11:39:55 **** [IOBluetoothHCIController][ProcessBluetoothTransportShowsUpActionWL] -- Connected to the transport successfully -- 0x1880 -- 0xf000 -- 0x3000 ****
Mar 22 11:44:03 considerRebuildOfPrelinkedKernel com.apple.kext.OSvKernDSPLib triggered rebuild
Mar 22 12:04:23 ARPT: 1228.325710: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
Mar 22 12:05:29 kauth external resolver timed out (1 timeout(s) of 60 seconds).
Mar 22 13:36:19 MAC Framework successfully initialized
Mar 22 13:36:19 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Mar 22 13:36:19 **** [IOBluetoothHCIController][ProcessBluetoothTransportShowsUpActionWL] -- Connected to the transport successfully -- 0x9880 -- 0x4800 -- 0x9800 ****
Mar 22 13:38:24 MAC Framework successfully initialized
Mar 22 13:38:24 SATA WARNING: IDENTIFY DEVICE checksum not implemented.
Mar 22 13:38:24 **** [IOBluetoothHCIController][ProcessBluetoothTransportShowsUpActionWL] -- Connected to the transport successfully -- 0x7180 -- 0x1000 -- 0x4000 ****
Mar 22 13:38:27 ARPT: 5.075283: MacAuthEvent en0 Auth result for: 6c:aa:b3:3c:0c:dc Auth timed out
Mar 22 13:38:30 ARPT: 8.136436: MacAuthEvent en0 Auth result for: 6c:aa:b3:3c:0c:dc Auth timed out
Mar 22 13:38:30 ARPT: 8.812588: MacAuthEvent en0 Auth result for: 6c:aa:b3:3c:0c:dc Auth timed out
Mar 22 13:38:34 ARPT: 11.942163: MacAuthEvent en0 Auth result for: 6c:aa:b3:3c:0c:dc Auth timed out
Mar 22 13:38:34 ARPT: 11.961353: MacAuthEvent en0 Auth result for: 6c:aa:b3:3d:15:18 Auth request tx failed
Mar 22 13:38:34 ARPT: 12.687691: MacAuthEvent en0 Auth result for: 6c:aa:b3:3c:0c:dc Auth request tx failed
Mar 22 13:38:34 ARPT: 12.711518: MacAuthEvent en0 Auth result for: 6c:aa:b3:3d:15:18 Auth request tx failed
Mar 22 13:38:37 ARPT: 15.578262: directed SSID scan fail
Mar 22 13:38:38 ARPT: 16.264044: MacAuthEvent en0 Auth result for: 6c:aa:b3:3c:0c:dc Auth timed out
Mar 22 13:38:38 ARPT: 16.288781: MacAuthEvent en0 Auth result for: 6c:aa:b3:3d:15:18 Auth request tx failed
Mar 22 13:38:45 Limiting icmp unreach response from 256 to 250 packets per second
System log
Mar 22 11:52:52 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
Mar 22 11:56:15 diagnosticd: error evaluating process info - pid: 666, punique: 666
Mar 22 13:36:19 hidd: IOHIDService compatibility thread running at priority 63 and schedule 2.
Mar 22 13:36:19 fseventsd: event logs in /.fseventsd out of sync with volume. destroying old logs. (3176 2 7089)
Mar 22 13:36:19 fseventsd: log dir: /.fseventsd getting new uuid: UUID
Mar 22 13:36:19 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)
Mar 22 13:36:19 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog
Mar 22 13:36:19 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service
Mar 22 13:36:19 powerd: Failed to read current rating(0xe00002f0)
Mar 22 13:36:19 powerd: Failed to read current rating(0xe00002f0)
Mar 22 13:36:29 stackshot: Timed out waiting for IOKit to finish matching.
Mar 22 13:38:24 hidd: IOHIDService compatibility thread running at priority 63 and schedule 2.
Mar 22 13:38:24 powerd: Failed to read current rating(0xe00002f0)
Mar 22 13:38:24 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)
Mar 22 13:38:24 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog
Mar 22 13:38:24 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service
Mar 22 13:38:24 powerd: Failed to read current rating(0xe00002f0)
Mar 22 13:38:25 loginwindow: Login Window Application Started
Mar 22 13:38:25 UserEventAgent: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
Mar 22 13:38:25 airportd: airportdProcessDLILEvent: en0 attached (up)
Mar 22 13:38:25 WindowServer: Set a breakpoint at CGSLogError to catch errors as they are logged.
Mar 22 13:38:25 WindowServer: WSSetWindowTransform: Singular matrix
Mar 22 13:38:25 WindowServer: WSSetWindowTransform: Singular matrix
Mar 22 13:38:26 loginwindow: Login Window Started Security Agent
Mar 22 13:38:58 warmd: [___bootcachectl_filter_out_sharedio_from_history_block_invoke:2359] Unable to open i386 shared cache: 2 No such file or directory
launchd log
Mar 21 22:00:23 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.179, service = com.microsoft.OneDriveLauncher, error = 119: Service is disabled
Mar 21 22:10:15 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.180, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 21 22:10:15 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.180, service = com.evernote.EvernoteHelper, error = 119: Service is disabled
Mar 21 22:10:15 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.180, service = com.fiplab.MenuTabHelper, error = 119: Service is disabled
Mar 21 22:10:15 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.180, service = com.microsoft.OneDriveBusinessMacLauncher, error = 119: Service is disabled
Mar 21 22:10:15 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.180, service = com.microsoft.SkyDriveLauncher, error = 119: Service is disabled
Mar 21 22:10:15 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.180, service = com.microsoft.OneDriveLauncher, error = 119: Service is disabled
Mar 22 11:35:05 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.182, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 22 11:35:05 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.182, service = com.evernote.EvernoteHelper, error = 119: Service is disabled
Mar 22 11:35:05 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.182, service = com.fiplab.MenuTabHelper, error = 119: Service is disabled
Mar 22 11:35:05 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.182, service = com.microsoft.OneDriveBusinessMacLauncher, error = 119: Service is disabled
Mar 22 11:35:05 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.182, service = com.microsoft.SkyDriveLauncher, error = 119: Service is disabled
Mar 22 11:35:05 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.182, service = com.microsoft.OneDriveLauncher, error = 119: Service is disabled
Mar 22 11:40:00 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.159, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 22 11:40:00 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.159, service = com.evernote.EvernoteHelper, error = 119: Service is disabled
Mar 22 11:40:00 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.159, service = com.fiplab.MenuTabHelper, error = 119: Service is disabled
Mar 22 11:40:00 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.159, service = com.microsoft.OneDriveBusinessMacLauncher, error = 119: Service is disabled
Mar 22 11:40:00 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.159, service = com.microsoft.SkyDriveLauncher, error = 119: Service is disabled
Mar 22 11:40:00 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.159, service = com.microsoft.OneDriveLauncher, error = 119: Service is disabled
Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.apple.photostream-agent, error = 119: Service is disabled
Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.evernote.EvernoteHelper, error = 119: Service is disabled
Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.fiplab.MenuTabHelper, error = 119: Service is disabled
Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.microsoft.OneDriveBusinessMacLauncher, error = 119: Service is disabled
Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.microsoft.SkyDriveLauncher, error = 119: Service is disabled
Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.microsoft.OneDriveLauncher, error = 119: Service is disabled
Console log
Mar 21 17:46:39 fontd: Failed to open read-only database, regenerating DB
Mar 21 22:00:22 fontd: Failed to open read-only database, regenerating DB
Mar 22 11:35:05 fontd: Failed to open read-only database, regenerating DB
System services loaded
com.adobe.fpsaud
com.apple.watchdogd
com.fitbit.galileod
com.microsoft.office.licensing.helper
com.oracle.java.Helper-Tool
com.oracle.java.JavaUpdateHelper
System services disabled
com.apple.mrt
Login services loaded
com.apple.mrt.uiagent
com.google.keystone.user.agent
com.oracle.java.Java-Updater
com.valvesoftware.steamclean
Login services disabled
com.apple.photostream-agent
com.microsoft.OneDriveLauncher
User services disabled
com.apple.photostream-agent
com.microsoft.OneDriveLauncher
User login items
Fitbit Connect Menubar Helper
- /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app
iCloud errors
bird 139
cloudd 44
Continuity errors
sharingd 9
lsuseractivityd 5
Restricted files: 1003
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
- mod date: Jun 19 20:21:32 2014
- checksum: 2004256543
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>9</integer>
<key>Minute</key>
<integer>38</integer>
<key>Weekday</key>
<integer>5</integer>
</dict>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist
- mod date: Oct 22 06:34:04 2013
- checksum: 333804614
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Program</key>
<string>/usr/local/bin/galileod</string>
<key>ProgramArguments</key>
<array>
<string>/usr/local/bin/galileod</string>
</array>
<key>Label</key>
<string>com.fitbit.galileod</string>
<key>UserName</key>
<string>root</string>
<key>GroupName</key>
<string>daemon</string>
<key>InitGroups</key>
<true/>
<key>OnDemand</key>
<false/>
<key>ServiceIPC</key>
<true/>
<key>Sockets</key>
<dict>
<key>UserClients</key>
...and 27 more line(s)
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
- mod date: May 3 20:02:22 2014
- checksum: 394026997
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARM.UUID</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
<string>semi-auto</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>12600</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.google.keystone.agent.plist
- mod date: Mar 16 15:34:52 2015
- checksum: 3943219168
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.google.keystone.user.agent</string>
<key>LimitLoadToSessionType</key>
<string>Aqua</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
<string>-runMode</string>
<string>ifneeded</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>3523</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.valvesoftware.steamclean.plist
- mod date: Mar 16 15:34:27 2015
- checksum: 536857699
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.valvesoftware.steamclean</string>
<key>Program</key>
<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>
<key>ProgramArguments</key>
<array>
<string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>
<string>Public</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>SteamContentPaths</key>
<array>
<string>/Users/USER/Library/Application Support/Steam/SteamApps</string>
</array>
<key>ThrottleInterval</key>
<integer>60</integer>
<key>WatchPaths</key>
<array>
<string>/Applications/Steam.app</string>
</array>
...and 2 more line(s)
Extensions
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
Applications
/Applications/Canon Utilities/MP Navigator EX 2.1 Opener.app
- jp.co.canon.bj.printer.app.MPNEXOP
/Applications/Canon Utilities/MP Navigator EX 2.1.app
- jp.co.canon.bj.printer.app.MPNEX214
/Applications/Divinity Original Sin.app
- N/A
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
- com.microsoft.ASApplication
/Applications/Microsoft Office 2011/Office/Equation Editor.app
- com.microsoft.EquationEditor
/Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
- com.microsoft.office.setupassistant
/Applications/Microsoft Office 2011/Office/Microsoft Query.app
- com.microsoft.Query
/Applications/Sid Meier's Civilization V.app
- N/A
/Applications/SwimMetrics-2.02alpha.app
- ca.csipacificSwimMetrics
/Applications/Tracker.app
- org.opensourcephysics.cabrillo.tracker
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
- com.microsoft.silverlight.sllauncher
/Library/Image Capture/TWAIN Data Sources/CanoScan LiDE 700F.ds
- com.twainds.lide700f.scangear141100.canon
/Users/USER/Applications/Divinity Original Sin.app
- N/A
/Users/USER/Applications/Sid Meier's Civilization V.app
- N/A
/Users/USER/Desktop/CSI Work/SD Card with Labview stuff/VideoAnalyzerNTSC3.1.app
- org.pythonmac.unspecified.vm2avchd
/Users/USER/Downloads/Tracker-4.87-osx-installer.app
- com.bitrock.appinstaller
/Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.01alpha.app
- ca.csipacificSwimMetrics
/Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.0alpha.app
- ca.csipacificSwimMetrics
/Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.2b.app
- ca.csipacificSwimMetrics
/Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.2c.app
- ca.csipacificSwimMetrics
/Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.2d.app
- ca.csipacificSwimMetrics
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app
- com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app
- com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_gkojfkhlekighikafcpjkiklfbnlmeio/Default gkojfkhlekighikafcpjkiklfbnlmeio.app
- com.google.Chrome.app.Default-gkojfkhlekighikafcpjkiklfbnlmeio-internal
/Users/USER/Library/Application Support/Steam/SteamApps/common/Divinity - Original Sin/Divinity - Original Sin.app
- com.larian.dos
/Users/USER/Library/Application Support/Steam/SteamApps/common/Sid Meier's Civilization V/Civilization V.app
- com.aspyr.civ5xp.steam
/Users/USER/Library/Application Support/Steam/SteamApps/downloading/230230/Divinity - Original Sin.app
- N/A
/usr/local/tracker/uninstall_Tracker.app
- com.bitrock.appinstaller.uninstall
PrefPane
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane
- com.oracle.java.JavaControlPanel
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Users/USER/Library/PreferencePanes/Perian.prefPane
- org.perian.PerianPane
Bundles
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/Flash Player.plugin
- com.macromedia.Flash Player.plugin
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/MeetingJoinPlugin.plugin
- com.microsoft.communicator.meetingjoinplugin
/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
/Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
/Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
Library paths
/Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
/Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
/Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
/Library/Application Support/BlackBerry/libxpmux.dylib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
/usr/local/ssl/lib/libcrypto.1.0.0.dylib
/usr/local/ssl/lib/libssl.1.0.0.dylib
Installations
Adobe Reader XI (11.0.07): 2014-05-13, 10:43 PM
Adobe Reader XI (11.0.06) : 2014-05-02, 4:31 PM
Adobe Flash Player: 2014-05-02, 3:34 PM
Office 2011 14.4.1 Update: 2014-04-23, 3:47 PM
Microsoft Office for Mac 2011: 2014-04-23, 3:30 PM
Elapsed time (sec): 220 -
A thin line appears above the logo then the loading sign pops up and then the whole thing freezes! I read somewhere to hold the home button and then plug in the usb will help it be recognized by Itunes or help to restore it! I tried that it didn't work.I tried uninstalling Itunes and then re-installing it. I have the newest version of Itunes and don't know what else is left to do? can someone please help?
Thank you for reading!Try placing the iPod in recovery mode (I think that is what you were try to do) and then try to restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
Yosemite made my macbook air slow. Please help.
Hello, my computer has been almost unusable for the past few weeks, I'm quite sure since I installed Yosemite. I read on another thread that I should run EtreCheck and start my own discussion. Here are the results, please help
Problem description:
I installed Yosemite and now my computer is crawling, the fan goes on for long periods and gets overheated. My hard drive was full but I migrated many of my files to dropbox and made sure to only selective sync files that were necessary on a regular basis.
EtreCheck version: 2.1.8 (121)
Report generated 10 Mar 2015 16:01:21 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (11-inch, Mid 2011) (Technical Specifications)
MacBook Air - model: MacBookAir4,1
1 1.6 GHz Intel Core i5 CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/DIMM0
1 GB DDR3 1333 MHz ok
BANK 1/DIMM0
1 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 295
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 288 MB
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 5 days 6:24:59
Disk Information: ℹ️
APPLE SSD TS064C disk0 : (60,67 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / : 59.46 GB (16.28 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 59.81 GB Online
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.coreservices.uiagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pbs.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.syncdefaultsd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
22 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.cache_delete.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.systemstatsd.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
21 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
Slick Savings [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
51% Dropbox
6% WindowServer
1% systemstatsd
1% Google Chrome
0% Finder
Top Processes by Memory: ℹ️
79 MB Dropbox
77 MB Google Chrome
37 MB Finder
37 MB iTunes
32 MB WindowServer
Virtual Memory Information: ℹ️
39 MB Free RAM
466 MB Active RAM
445 MB Inactive RAM
911 MB Wired RAM
68.44 GB Page-ins
3.56 GB Page-outs
Diagnostics Information: ℹ️
Mar 9, 2015, 10:59:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe InDesign CC 2014_2015-03-09-105953_[redacted].crashSafari Extensions: ℹ️
Searchme [Adware! - Remove]
Slick Savings [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
Click the Adware! - Remove for help in removing. -
No idea what's wrong with my computer, but it recently got super slow.. I repair my disc permissions constantly..
I ran etrecheck and here are the results. Any suggestions will be greatly appreciated! thank you so much in advance!
EtreCheck version: 2.1.8 (121)
Report generated February 26, 2015 at 10:27:56 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,2
1 1.8 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Replace Soon - Cycle count 1090
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 11:42:44
Disk Information: ℹ️
APPLE SSD TS128E disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 120.11 GB (12.32 GB free) (Low!)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.4) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.4) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.4) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.4) [Click for support]
/System/Library/Extensions
[not loaded] com.ZG.driver.ZGUSBCDCACMData (1.2) [Click for support]
[not loaded] com.ZG.driver.ZGUSBMassStorageFilter (1.0) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Click for support]
[not loaded] com.logmein.hamachi (1.0) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) [Click for support]
[not loaded] com.zg.driver.cdc_ecm_qmi (1.3) [Click for support]
[not loaded] com.zg.driver.cdc_usb_bus (1.3) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
16 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.cache_delete.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.iconservices.iconservicesd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.networkd_privileged.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.spindump.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.systemstatsd.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
23 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] cn.com.zte.zPaceMaker.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.pharos.notify.plist [Click for support]
[running] com.pharos.popup.plist [Click for support]
[failed] com.zte.mcserver.plist [Click for support] [Click for details]
Launch Daemons: ℹ️
[not loaded] cn.com.zte.DelMonitor.plist [Click for support]
[running] cn.com.zte.zConnectionMonitor.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.bitcasa.BitcasaUI.plist [Click for support] [Click for details]
[loaded] com.divx.agent.postinstall.plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
Flux Application (/Applications/Flux.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
RogersOneNumber_71734: Version: 1.0.71734 - SDK 10.5 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Unity Web Player: Version: UnityPlayer version 4.6.0f2 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Click for support]
aliedit: Version: 1.0.0.5 - SDK 10.7 [Click for support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
Searchme [Adware! - Remove]
Slick Savings [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Paragon NTFS for Mac ® OS X [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 107.79 GB
Destinations:
MacBook Air 2012 [Local]
Total size: 500.10 GB
Total number of backups: 6
Oldest backup: 2013-01-27 15:26:30 +0000
Last backup: 2014-02-01 02:18:38 +0000
Size of backup disk: Excellent
Backup size 500.10 GB > (Disk size 120.11 GB X 3)
Top Processes by CPU: ℹ️
16% Google Chrome
15% mds
10% WindowServer
2% hidd
0% AppleSpell
Top Processes by Memory: ℹ️
99 MB Google Chrome
25 MB mds
21 MB Google Chrome Helper
13 MB WindowServer
13 MB System Events
Virtual Memory Information: ℹ️
67 MB Free RAM
655 MB Active RAM
608 MB Inactive RAM
1.16 GB Wired RAM
29.38 GB Page-ins
1.40 GB Page-outs
Diagnostics Information: ℹ️
Feb 26, 2015, 10:44:14 AM Self test - passed
Feb 26, 2015, 02:58:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-02-26-14582 4_[redacted].crash3/2/15 11:00:06.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26094 [soagent]
3/2/15 11:00:06.033 AM com.apple.dock.extra[247]: SOHelperCenter main connection interrupted
3/2/15 11:00:08.045 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
3/2/15 11:00:08.546 AM secinitd[26148]: UID[501]: cache loaded: /System/Library/Caches/com.apple.app-sandbox-cache.plist
3/2/15 11:00:14.651 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26151]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:00:14.652 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:00:21.859 AM discoveryd[52]: Basic DeviceInformation Memory Pressure Warning sent: pressure
3/2/15 11:00:24.721 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26153]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:00:24.722 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:00:34.960 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26154]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:00:34.961 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:00:39.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26102 [lsuseractivityd]
3/2/15 11:00:39.087 AM sharingd[237]: 11:00:39.079 : SDConnectionManager:: XPC connection invalidated
3/2/15 11:00:40.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26148 [secinitd]
3/2/15 11:00:41.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26150 [tccd]
3/2/15 11:00:42.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26147 [soagent]
3/2/15 11:00:42.091 AM com.apple.dock.extra[247]: SOHelperCenter main connection interrupted
3/2/15 11:00:43.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26099 [nsurlstoraged]
3/2/15 11:00:43.707 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
3/2/15 11:00:43.849 AM secinitd[26161]: UID[501]: cache loaded: /System/Library/Caches/com.apple.app-sandbox-cache.plist
3/2/15 11:00:44.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26098 [coreduetd]
3/2/15 11:00:45.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26152 [nsurlstoraged]
3/2/15 11:00:45.223 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26166]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:00:45.224 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:00:46.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26117 [backupd-helper]
3/2/15 11:00:47.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26149 [cfprefsd]
3/2/15 11:00:48.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26122 [cfprefsd]
3/2/15 11:00:53.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26155 [lsuseractivityd]
3/2/15 11:00:53.418 AM sharingd[237]: 11:00:53.416 : SDConnectionManager:: XPC connection invalidated
3/2/15 11:00:54.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26161 [secinitd]
3/2/15 11:00:55.231 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26278]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:00:55.231 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:00:55.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26163 [tccd]
3/2/15 11:01:05.237 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26280]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:01:05.237 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:01:15.252 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26281]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:01:15.253 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:01:25.276 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26282]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:01:25.278 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:01:31.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26274 [networkd_privile]
3/2/15 11:01:32.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26276 [nsurlstoraged]
3/2/15 11:01:33.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26259 [backupd-helper]
3/2/15 11:01:34.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26158 [soagent]
3/2/15 11:01:34.305 AM com.apple.dock.extra[247]: SOHelperCenter main connection interrupted
3/2/15 11:01:35.289 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26284]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:01:35.289 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:01:35.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26277 [lsuseractivityd]
3/2/15 11:01:35.307 AM sharingd[237]: 11:01:35.306 : SDConnectionManager:: XPC connection invalidated
3/2/15 11:01:35.354 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
3/2/15 11:01:35.428 AM secinitd[26287]: UID[501]: cache loaded: /System/Library/Caches/com.apple.app-sandbox-cache.plist
3/2/15 11:01:36.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26273 [nsurlstoraged]
3/2/15 11:01:37.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26162 [coreduetd]
3/2/15 11:01:38.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26272 [cfprefsd]
3/2/15 11:01:39.000 AM kernel[0]: memorystatus_thread: idle exiting pid 26275 [cfprefsd]
3/2/15 11:01:45.299 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26292]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:01:45.300 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:01:55.313 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26295]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:01:55.313 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:01:57.104 AM locationd[58]: Location icon should now be in state 'Active'
3/2/15 11:01:58.391 AM iconservicesagent[26298]: iconservicesagent launched.
3/2/15 11:01:58.452 AM iconservicesagent[26298]: Starting service with cache path: /var/folders/7h/hpw_p6kd4j989xtljlbrdg8h0000gn/C/com.apple.iconservices
3/2/15 11:01:58.532 AM iconservicesd[26299]: iconservicesd launched.
3/2/15 11:01:58.532 AM iconservicesd[26299]: Cache path: /Library/Caches/com.apple.iconservices.store
3/2/15 11:01:59.986 AM com.apple.xpc.launchd[1]: (com.apple.quicklook[26301]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
3/2/15 11:02:00.655 AM Console[26302]: Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
3/2/15 11:02:02.472 AM locationd[58]: Location icon should now be in state 'Inactive'
3/2/15 11:02:04.544 AM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
3/2/15 11:02:05.339 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26312]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:02:05.449 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:02:15.452 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26319]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:02:15.453 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:02:24.459 AM discoveryd[52]: Basic DeviceInformation Memory Pressure Warning sent: pressure
3/2/15 11:02:25.466 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26325]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:02:25.466 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:02:35.475 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26326]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:02:35.476 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:02:45.485 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26327]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:02:45.485 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:02:55.490 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26328]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:02:55.490 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:03:05.496 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26329]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:03:05.497 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:03:15.504 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26330]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:03:15.505 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:03:25.513 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26331]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:03:25.513 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:03:35.521 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26332]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:03:35.522 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:03:45.531 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26333]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:03:45.532 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:03:55.538 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26334]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:03:55.538 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:04:05.546 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26335]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:04:05.546 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:04:15.556 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26336]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:04:15.557 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
3/2/15 11:04:25.565 AM com.apple.xpc.launchd[1]: (com.zte.mcserver[26337]) Service could not initialize: 14C109: xpcproxy + 14045 [1344][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2
3/2/15 11:04:25.566 AM com.apple.xpc.launchd[1]: (com.zte.mcserver) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
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