Thinking of re-installing my operating system xp2 and starting all over-

i think my computer works well. but it has been a full year since i bought it. i was thinking to "freshen" it up.
what is the best way (quickest) to get it all done?

That is quite a coincidence.
It's not a new idea, as I'm sure many people use some similar method for "freshening" up a computer.
Also, an image backup helps out quite a bit as you are allowed to activate Windows a certain amount of times via Microsoft servers before being denied. Then you would have to call Microsoft.
Message Edited by ortegaluis on 06-17-2009 09:30 PM
\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

Similar Messages

  • Updated to Mavericks and the new version of iPhoto starts to install but just gets to 10.2MB and starts all over and then comes up with an error message

    I installed Mavericks to my computer and iPhoto isn’t working it has a grey no working symbol over it.  So I tried to download the new version of iPhoto but it starts to download and just gets to 10.2MB and starts all over after about 3 mins of doing this it comes up with an error message saying  an error had occurred.  I have tried downloading several times restarting the computer and downloading and still get the same thing over and over again.  Any help would be greatly appreciated! 

    Contact App Store support. There's a link on the right hand side of the App Store Window.

  • Can I install new operating system without wiping out all of my programs- some of which were free

    Can I upgrade my OS without clearing out all programs such as Adobe Creative Suite, Office, etc as well as all files that I do not want to lose because many of the programs were free and do not have portable storage drive?

    brandon43 wrote:
    Can I upgrade my OS without clearing out all programs such as Adobe Creative Suite, Office, etc as well as all files that I do not want to lose because many of the programs were free and do not have portable storage drive?
    You can upgrade the OS without clearing out your programs or files, however that's no guaranty that those programs will continue to work in the new OS.
    And if you plan to jump over operating systems, like going from 10.4 to 10.6 or 10.5 to 10.7 that that will require wiping the drive of all programs and installing the new OS fresh.
    So perhaps you better start by telling us some details about your present hardware specifications, your computer model (like MacBook Pro 3,1) your OS X version, your RAM amount, your hard drive size, software you absolutely need, others that you can perhaps do without, and what and where you want to go etc. Also if you want to spend money and how much.
    You can find out about your machine by Apple Menu>About this Mac>More information.
    Your question is rather lacking on details, and people don't update their signatures so we can't go by that.

  • Can't install Mavericks on new HD. It restarts and starts all over again.

    Good morning,
    I have recently replaced my iMac's HD and have been trying to install the OS. For I lost the Snow Leopard install DVD that came with my Mac, I decided to plug in the old HD in through a USB dock to use the recovery partition (the only one that still works). It boots into it normally, the Disk Utility works like a charm, but when I attempt to install the OS, it loads a little, but then restarts without the bar being complete, and when it comes back up, it starts from the beginning, asking me for a default language. I do it all again, and it restarts too early indefinitely.
    I've tried resetting it through the power cable, resetting the PRAM, but neither seem to work. I've also checked whether the partition I'm installing the OS to was already bootable, but it isn't. I'm not sure what it's wrong. Any input is appreciated.
    Many thanks in advance,
    Amanda

    It is always best to have the original system discs that came with any Mac computer. At some point you will need those discs. In this case even if you are successful in reinstalling Mavericks you won't have the originally included iLife Apps without having to buy them from the Mac App store and not all of them are still offered.
    I suggest you contact Apple by phone and ask to speak to someone specifically to order a Replacement Set of Original System discs. You will need the serial # of that iMac and there is a small charge for them. But in the end you NEED Those Discs.
    As noted they may not help in your present situation.
    I must ask why did you replace the drive? Did you need more space or was the drive starting to fail?
    Since it looks like there is a cable going from the drive to the logic board.
    Photo from iFixit.com
    If your original drive stopped working when installed inside the iMac but you can boot from it when in your SATA to USB Dock then it might be that the cable is bad and that is why the original drive stopped working and you are having problems installing OS X on the new drive.
    amandagiglio wrote:
    Ugh, just to think I refused a Seagate offer because I thought I'd better use the same HD make the Mac originally had..
    It's a mid-2010 21.5" EMC 2389. It did come with the drivers and OS X Snow Leopard install CD, that is now lost because I lent someone. Should I try to get a replacement for that? Are there more chances of it working without me having to tear it all apart again?

  • HT2558 I am trying to upload software but each time I am asked to upload a box pops up with install and restart. I press this, the computer restarts and I start all over again. No authentication icon appears.

    I am trying to update software on my macbook pro. From the apple menu, I click "check updates", software is then checked and a list presented of software that I require downloading. I then tick the relevant applications. The blue bar with "install and restart" appears, I press this, the computer goes into restart mode, I login and start all over again.
    i seem to be in a loop! No authentical dialogue box appears for me to enter my name and password.
    Any suggestions please!

    Hi, try a refresh that'll bypass the cache with the Shift key + F5 (or Shift-click on reload) which is the same as clearing your browser cache (Ctrl+F5 for the Internet Exploder). If that doesn't work, then you can try a new firefox [https://support.mozilla.com/en-US/kb/Profiles profile] just to see if it's (your) Firefox-related or maybe an actual problem with the site (maybe starting Firefox in [[Safe Mode]] can be a quicker check).

  • Installing Multiple Operating Systems with grub and Arch Linux

    NOTE: Please keep in mind that there are many different ways to achieve this same result using various loop and ramdisk methods, read this with a separate window to jot down your comments and suggestions... this is ongoing for me so any help would be appreciated!
    Read the full article at Install Multiple Os without cds
    This is my first post and I plan on making this topic an official HOWTO with www.tldp.org.
    I have been into the computer security scene since 1990, but I realized that I had very little experience with the various LInux, Unix, and alternative Operating systems out there.
    I have a CD-RW drive but being a struggling computer security researcher I had no money for blank cd-recordables.  What follows is how I managed to install various operating systems on my computer (1 hard drive) without having to burn to a CD the ISO and then boot from that.
    I first partitioned my 120GB harddrive into 10 partitions, the 2nd partition is a small swap and the last partition is extra large because it holds all the ISO images..
    I then wrote a small shell script to automatically download (I love wget!)  the following.
    OpenBSD
    IpCOP
    Libranet
    Arch-Linux
    Fire
    Local Area Security
    Packet Master
    Devil-Linux
    FreeBSD
    Knoppix
    Helix
    Gentoo
    Yoper-Linux
    NetBSD
    RedHat
    Slackware
    The script also downloaded Installation manuals and md5 checksums.. (let me know if I should post... its pretty unsophisticated
    I installed Slackware (personal favorite) on hda1 using my last blank CD-R, note that I do not have a separate boot partitino.  (Should I?).  I also installed grub on the MBR.  I love grub, if you read through the man pages and all info you can find about grub, you can learn a whole lot.  Grub has much more features and capability than lilo, even though lilo comes installed by default with slack.
    I organize my kernel situation as follows...  In my /boot directory, I mkdir KERNEL, CONFIG, MAP, INITRD and that is a good way for me to keep my kernels and everything organized..  Another good way is a separate dir for each new kernel. 
    Since Arch-Linux is a solid distro, I'll use that as a first example.
    Here is the Arch-Linux section of my shell script
    goge Arch-Linux
    $w http://puzzle.dl.sourceforge.net/sourceforge/archlinux/arch-0.6.iso
    $w http://unc.dl.sourceforge.net/sourceforge/archlinux/arch-0.6.md5sum
    $w http://www.archlinux.org/docs/en/guide/install/arch-install-guide.html
    md55
    cat arch-0.6.md5sum
    md5sum arch-0.6.iso
    md55
    The first thing to do is to mount the downloaded ISO image so we can use it as if it were an actual CD.
    mount -t iso9660 -o ro,loop=/dev/loop0 cdimage /mnt/cdrom
    Where cdimage= the ISO image.   EX. /usr/local/src/ISO/Linux/Arch-Linux/arch-0.6.iso
    This mounts the iso as /mnt/cdrom.
    Next you need to copy /mnt/cdrom to a separate partition for the booting process.  So mkfs.ext2 /dev/hda9.  ( I prefer reiserfs or even XFS to ext but if you use something other than ext2 you could run into some problems because some of the installation kernels and initrds don't include support for reiserfs and so can't recognize the files.  Although you could use mkinitrd to create a new initrd with reiserfs support, that might be pushin it IMO...   I use the 9th partition consistently for this.  I know there is a "right" way to copy the /mnt/cdrom files so everything stays the way it is supposed too, using tar or cpio, but I'm lazy so I just do cp -rp.   
    (What is the tar or cpio commands to copy with correct permissions etc??)
    So you mount the 9th partition as whatever, say /mnt/hd and then copy the files.  Now what?
    Now edit your /boot/grub/menu.lst file to include the specific options to boot arch-linux installation. 
    A good idea is to find the isolinux.cfg file somewhere on the distro cd, this will tell you what to include in the menu.lst.
    Here is the section in my menu.lst
    title Arch Install
    root (hd0,8)
    kernel /isolinux/vmlinuz load_ramdisk=1 prompt_ramdisk=0 root=/dev/rd/0
    initrd=/isolinux/initrd.img
    This should be self-explanatory.  The root (hd0,8) is pointing to partition 9.  So the rest of the commands start from partition 9. 
    When you experience problems, remember you can always edit the grub boot options by typing 'e' and then edit the section.  Also, a good idea is to include several variations in your menu.lst so you can easily try other ways to boot efficiently.  And, remember to read up on all the installation guides that come with your distro, specifically, hard-disk installs. 
    There are special cases, Gentoo, has a semi-new compressed filesystem called squashfs.  BTW, this is AWESOME, so check it out.  It has to be compiled into the kernel, so some work is in order, but use this recompile to optimize your kernel.  You can get the squashfs patch for almost any kernel.  I use the latest stable 2.6 kernel.  Squashfs is incredible and although I don't think you need it to install from ISO, you do need it to expand the livecd.squashfs filesystem that comes with the cd.
    Heres a sample Gentoo section from my menu.lst
    title Gentoo Install
    root (hd0,8)
    kernel /isolinux/gentoo root=/dev/ram0
    initrd=/isolinux/gentoo.igz init=/linuxrc acpi=off looptype=squashfs loop=/livecd.squashfs cdroot vga=791 splash=silent
    A nother' tip is the shell that is provided if you experience problems, typically busybox or ash.  The key tools to get you going from here is mount and chroot.  Sometimes you will need to manually create a simulated file system and then chroot into it.  For instance, you might have to create boot, etc, bin, directories on the target partition. 
    I generally install each OS onto the next partition (careful of the logical partition) and add it to my menu.lst after install.  A good idea is after installation, copy the kernel and initrd(if there is one) to the slackware(or whatever) boot partition on hda1.  I copy kernels to /boot/KERNEL/ and initrd's to /boot/INITRD, then menu.lst is more organized...
    You then need to add an updated section to your menu.lst (just comment out the install section for later)
    Here is the finished arch-linux section from menu.lst
    title Arch Linux 6
    root (hd0,2)
    kernel /boot/vmlinuz26 ro root=/dev/hdc3
    This doesn't use my convenient boot/KERNEL/vmlinuz26 as you can tell by setting the root to partition 3.
    ***NOTE: Make a backup of MBR using dd and save to floppy, also backup the partition table to floppy, using cfdisk or parted.  And boot disks (I use 1 with grub, and 1 with slack, and tomsbootdisk) will invariably come in handy.  Tomsbootdisk is recommended, and make the grub boot disk when you install grub.  install to floppy.
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    The final result after some fun experimenting, is when I boot, I have a cool grub boot screen come up with the option to boot into whatever OS I want, this is handy for multiple reasons.  One good thing to do after this is to port scan and vuln scan each OS, after you update of course.  Write this stuff down and you will know the weaknesses/strengths of the various OS's. 
    I can boot a custom Firewall, snort, or multiple honeypots using this procedure, as well as a graphical kde environment with a kernel optimized for graphics and my processor/architecture, or an environment devoted to forensics or even an environment suitable for programming.
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    P.S. Some of the cooler alternative operating systems are BeOS 5, EOS, ER_OS, V2_OS, and my personal favorite Menuet.  Menuet is 100% assembly graphical operating system that fits on a floppy.  Its f'in money!
    This should be a good enough example to get you started, this kind of thing should be learned and not just copied... Knowing how to do this stuff could prove to be exceptionally useful...

    Start by reading all the articles built-in on your Mac - Help > Mac Help, search "printer sharing."
    http://desk.stinkpot.org:8080/tricks/index.php/2008/04/how-to-print-to-a-cups-se rver-from-mac-os-x/
    http://www.macosxhints.com/article.php?story=20080324224027152&query=share%2Bpri nter
    http://members.cox.net/18james/osxprintersharing.html
    http://ubuntuforums.org/archive/index.php/t-56940.html

  • Will I need to download my adobe creative cloud apps again if I re-install my operating system?

    I have recently signed up to adobe creative cloud and am very pleased with the products. It took a while to download the apps (adobe photoshop, premiere, indesign, illustrator and adobe bridge. If I re-install my Operating system (windows 8) on my PC, will I need to download those apps again, or is there a way of saving them to a USB or DVD before I format the drive?
    I hope someone can advise me on this - thanks in advance
    Rob

    So am I right in thinking that there are no '.exe' files which I would be able to save on a USB, hard drive or DVD, rather than download them again?  - it seems like a lot of information to download and I am having to use mobile broadband at the moment. Is there a DVD which you might be able to supply me that I can use in the future?
    Downloading the trial of the master collection would presumably involve me downloading a massive amount of program data from adobe cloud, so I'm not sure if this would help. I really appreciate your suggestion and speedy response to my query. Please let me know if there is any other method that you could suggest. Kind regards
    Rob

  • I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even h

    I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even had upgraded to the Mavericks . I do not think it's fair to have to pay again and I would like to upgrade my operating system without having to pay again for the same system.

    Hi anatuta, 
    Thanks for visiting Apple Support Communities. 
    It sounds like you are trying to upgrade your Mac to a newer version of OS X, after completing a fresh install of Snow Leopard. 
    If you have already purchased and downloaded OS X Lion and Mavericks, you should be able to find these items in the Purchased section of the Mac App Store. 
    You may find the steps in this article helpful with finding the items:
    Mac App Store: Finding your purchased apps - Apple Support
    If you do not see the items in the Purchased section, they may be hidden:
    Hide and unhide purchases in the Mac App Store - Apple Support
    All the best,
    Jeremy 

  • After bios update, will not boot, says install an operating system

    I have a amd hp 2000 notebook. i replaced the hard drive with an ss drive, windows 7.  been working fine until the bios update, I bleieve, which lost the boot up parameters. how do I get it to boot. hard drive works well in another system so not that. getting the usual message, boot dvice not found, install an operating system, F2 diagnostics all pass. Hard disk (3F0) message
    should one revert to earlier bios, usually not recommended. bios version 45 it says, so not sure the latest.

    jwess wrote:
    I have a amd hp 2000 notebook. i replaced the hard drive with an ss drive, windows 7.  been working fine until the bios update, I bleieve, which lost the boot up parameters. how do I get it to boot. hard drive works well in another system so not that. getting the usual message, boot dvice not found, install an operating system, F2 diagnostics all pass. Hard disk (3F0) message
    should one revert to earlier bios, usually not recommended. bios version 45 it says, so not sure the latest.

  • How can i re-install the operating system without deleting my files on the computer

    I'm Trying to re-install the operating system on my macbook, and i dont know, if i can only re-install the OS without deleting the Data on the computer.

    If the Snow Leopard version on your Snow Leopard DVD is lower than the Snow Leopard version on your computer, you will NOT in any case be able to re-install the OS the way you want it. You will only be able to erase your disk and then reinstall the OS.
    It will only "upgrade" and keep your files if the Mac OS X version of your Snow Leopard DVD is newer than the Snow Leopard version on your computer.

  • VMWARE Server2012RT Installation failed with option: I will install the Operating System later

    Hello, first sorry for my englich but I hope it wille ok for this Issue.
    I have instelled the Win2012RT Server in VMware but the Installtion failed with this error:
    Ok i chose the option: "I will install the Operating System later.",
    and also tried
    this:
    http://www.techieshelp.com/server-2012-windows-cannot-read-the-setting-from-the-unattend-answer-file/ 
    However, I always get
    this displayed:
    Last Log entry is this one:
    2014-05-07T09:42:03.962+02:00| vmplayer| I120: VMMgr: Finished opening VM at /vm/#cf2324dcf779001d/ from G:\VMs\Server2012RTVmware.vmx
    2014-05-07T09:42:03.962+02:00| vmplayer| I120: cui::MKSScreenWindowCoordinator::HandleGuestTopologyChange: main UI rect: 687x619 @ 948,249
    2014-05-07T09:42:03.962+02:00| vmplayer| I120: cui::MKSScreenWindowCoordinator::HandleGuestTopologyChange: Found 0 present screens
    2014-05-07T09:42:03.962+02:00| vmplayer| I120: cui::MKSScreenWindowCoordinator::HandleGuestTopologyChange: Windows for extra guest monitors will not be shown
    2014-05-07T09:42:03.962+02:00| vmplayer| I120: cui::MKSScreenWindowCoordinator::HandleGuestTopologyChange: setting main view to all displays
    2014-05-07T09:42:03.978+02:00| vmplayer| I120: SnapshotTree: Emitting refresh (G:\VMs\Server2012RTVmware.vmx)
    2014-05-07T09:42:04.009+02:00| vmplayer| I120: VMHSVMCbPower: G:\VMs\Server2012RTVmware.vmx, Setting state of VM to powerOn with option soft
    2014-05-07T09:42:04.024+02:00| vmplayer| I120: Stats VMX "G:\Programme2tePlatte\vmware-vmx-stats.exe" not found.  Using standard VMX "G:\Programme2tePlatte\x64\vmware-vmx.exe"
    2014-05-07T09:42:04.024+02:00| vmplayer| I120: Starting vmx as G:\Programme2tePlatte\x64\vmware-vmx.exe
    2014-05-07T09:42:04.024+02:00| vmplayer| I120: Starting vmx as G:\Programme2tePlatte\x64\vmware-vmx.exe
    2014-05-07T09:42:04.024+02:00| vmplayer| I120: VigorClient_StartAndConnect Failed: Message
    2014-05-07T09:42:04.024+02:00| vmplayer| I120: G:\VMs\Server2012RTVmware.vmx: Pending power op found, completing.
    2014-05-07T09:42:04.024+02:00| vmplayer| I120: G:\VMs\Server2012RTVmware.vmx: Clearing execReqPath
    2014-05-07T09:42:04.024+02:00| vmplayer| I120: G:\VMs\Server2012RTVmware.vmx: Reloading config state.
    2014-05-07T09:42:04.024+02:00| vmplayer| I120: VMHS: Transitioned vmx/execState/val to poweredOff
    2014-05-07T09:42:04.040+02:00| vmplayer| I120: G:\VMs\Server2012RTVmware.vmx: VMHSStartVmxVigorCb: vmPath=/vm/#cf2324dcf779001d/ status=error
    2014-05-07T09:42:04.040+02:00| vmplayer| I120: G:\VMs\Server2012RTVmware.vmx: Reloading config state.
    2014-05-07T09:42:04.040+02:00| vmplayer| I120: VMHS: Transitioned vmx/execState/val to poweredOff
    2014-05-07T09:42:04.040+02:00| vmplayer| I120: Setting power state poweredOff
    2014-05-07T09:42:04.056+02:00| vmplayer| I120: Internal VMDB error: VMDB failure (-1)
    2014-05-07T09:42:04.056+02:00| vmplayer| I120: VMMgr::CloseVM: closing VM at /vm/#cf2324dcf779001d/
    2014-05-07T09:42:04.056+02:00| vmplayer| I120: DlgUI: Error while powering on: Internal error.
    2014-05-07T09:42:04.087+02:00| vmplayer| I120: VMMgr::OnVMDestroyed: cleaning up after destroyed VM at /vm/#cf2324dcf779001d/
    2014-05-07T09:42:04.087+02:00| vmplayer| I120: cui::MKS::SetAttached: detach
    2014-05-07T09:42:04.087+02:00| vmplayer| I120: cui::MKS::OnSetAttachedCompleted
    2014-05-07T09:42:04.118+02:00| vmplayer| I120: FILE: FileDeletionRetry: Non-retriable error encountered (C:\Users\Michael\AppData\Roaming\VMware\preferences.ini~): Unknown error 2 (0x2) (2)
    2014-05-07T09:42:07.488+02:00| vmplayer| I120: PlayerFrame::UpdateActivePlayer: mActive=1
    2014-05-07T09:42:09.874+02:00| vmplayer| I120: PlayerFrame::UpdateActivePlayer: mActive=0
    2014-05-07T09:44:13.286+02:00| vmplayer| I120: PlayerFrame::UpdateActivePlayer: mActive=1
    2014-05-07T09:44:13.473+02:00| vmplayer| I120: Cmd /host2/#_client/util/file/cmd/##135/op/stat/ failed: Invalid path
    2014-05-07T09:44:17.061+02:00| vmplayer| I120: PlayerFrame::UpdateActivePlayer: mActive=0
    Does anyone have
    an idea maybe??
    Vmware Version is: 6.0.2 build-1744117
    Host: Windows 7 Enterprise, 64-bit 6.1.7601, Service Pack 1
    WIN2012RT Iso is: 9600.17050.WINBLUE_REFRESH.140317-1640_X64FRE_SERVER_EVAL_DE-DE-IR3_SSS_X64FREE_DE-DE_DV9.ISO DOWNLOAD: http://technet.microsoft.com/de-de/evalcenter/dn205286.aspx

    Ok. I could finde out the Problem.
    I uninstalled VMware witht RevoUninstaller and deleted all Vmware sysfolders and all regKeys.
    Important note:
    The first Installtion was on the 2nd Hard disk on my PC. These Harddisk was Connected via USB3 Port. VMware was successfully installed, and via the standart installation procedure the ISO files could be installed in Vmware, but the problem persist with
    WIN2012RT server.
    After a new installation of VMware into the Local C: Drive. The Win2012RT.Iso could be installed. With this procedure
    without Issues: http://www.techieshelp.com/server-2012-windows-cannot-read-the-setting-from-the-unattend-answer-file/
    ISO Download: http://technet.microsoft.com/de-de/evalcenter/dn205286.aspx

  • Boot device not found - Please install an operating system on your hard disk

    Trying to boot up this morning gave this error message:
    "Boot device not found
    Please install an operating system on your hard disk
    Hard Disk <3F0>
    F2  System Diagnostics"
    Pressing F2 brings up to  the "HP PC Hardware Diagnostics UEFI" page, where its shown:
    "Version 1.6.0.0 - BIOS
    Fore more info please visit www. ... ...
    Memory Test
    Hard Drive Check
    Language
    Exit"
    Tryied the HD check but it says:
    "SMART Check : Not installed
    Short DST : Not installed
    More details:
    No bios upgrade was made, never, only a big updating of Windows yesterday.
    Could someone kindely help me out please?
    Thanks, Perry G.

    Hi,
              The above error message shows that the Hard disk drive is failed on your unit. You have to replace the Hard disk drive and reinstall the OS.
    To order parts click the below link
    https://h20141.www2.hp.com/Hpparts/Default.aspx?mscssid=FA59F7C7DCAC4237B498C91D0507A761
    To order Recovery disk click below link
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&dlc=en&lc=en
    "I work for HP."
    Please click the "White Kudos" star to say thanks for helping.
    Please mark "Accept As Solution" if my help has solved your problem.

  • HP Pavilion dv-4087CL Notebook receiving : Boot Device Not Found-Please install an operating system

    My Duaghter is out of the country studing abroad.  Her PC would no longer boot up so she took it to a support shop. They replaced her hard drive, fixed an over heating issue and reloaded her PC.  Now she is getting this new error message and she is desparate to get this fixed.  We have owned this PC for only 2 years. I am sure it is out of support.
    HP Pavilion dv-4087CL Notebook receiving : Boot Device Not Found-Please install an operating system on your hard disk.
    She took it back to the support shop and they upgraded her bios, but that did not fix the error message.
    Please help!  What can she do  now.

    Hi:
    Normally that means the hard drive failed.
    I know it was replaced but maybe the replacement drive went out too.
    There is a hard drive diagostics tool your daughter can run in the BIOS.
    I suggest she run it (enter the BIOS by tapping the F10 key as soon as she sees the HP welcome screen).
    Then once in the BIOS, there should be a diagnostics menu..one for memory and one for the hard drive.
    She should select the hard drive diagnostics application and see what it reports.
    Then go from there based on what is reported.
    Paul

  • My lap top says boot device not found please install an operating system on your hard disk

    I was on yahoo and page froze. I hit alt/ctrl/delete and nothing happened. I then hit ctrl/esc. I now have a screen saying boot device not found. please install an operating system on your hard disk. hard disk (3FO) What did I do wrong? this is a Compaq presario CQ56-112 NR Notebook Windows 7
    This question was solved.
    View Solution.

    I would suggest going to the following link and going through the listed troubleshooting steps based on your symptoms:
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01443371&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us​...
    I am an HP employee.
    Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
    Please click the White Kudos star on the left to say thanks.
    Please mark Accept As Solution if this resolves your issue.

  • My screen says boot device not found. Please install an operating system on hard drive,

    My screen says boot device not found. Please install an operating system on hard drive. What could have caused this problem? Help!!!!!

    Hi,
    Can you post back with the following.
    1.  The full Model No. and Product No. of the notebook - see Here for a further explanation.
    2.  The full version of the operating system you are using ( ie Windows 7 32bit ).
    3.  Shut down the notebook.  Tap away at f10 as you start the notebook to enter the bios menu.  Under the Advanced or Diagnostic tab you should find the facility to run a test on the Hard Drive.  Post back with the details of any error messages.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

Maybe you are looking for

  • I installed the newest version of itunes on my PC and it does not startup.

    everytime i open the shortcut or the exe in the itunes main folder it crashes instantly, I do not even see itunes at all it crashes so fast. I am using windows 7 64 bit. I am getting very frustrated, i have tried many clean uninstalls and reinstalls

  • Home button doesn't work half the time...

    Some time my iPad freezes up or something.. The home button quits working...

  • Error in pinging database

    Hi, I am trying to connect to a db2 database using java studio. I have created a connection pool with following properties: Datasource Classname: com.sun.sql.jdbcx.db2.DB2DataSource Resource Type: javax.sql.DataSource Additional properties: URL: jdbc

  • Lion: All Open Directory users obliterated

    After a rough migration from SLS, I've been running Lion Server successfully for a couple of weeks now.  However, this morning I saw that the file sharing services were down.  When I brought the server up on the monitor, the Finder was frozen solid. 

  • Problems with Firefox on macpro

    I am having problems with page refresh on firefox, also i am having intermittant delays in streaming or even running 2 open websites at the same time. I have 4 gigs of ram so i dont see each or both of the open websites eating up all the bandwith. Im