ThinkPad E555 Windows 8.1

We're getting frustrated, we have just purchased an E555 ThinkPad laptop for a customer. He doesnt want the downgraded Win7 Pro O/S but the Windows 8.1 Pro loaded from the Lenovo recovery discs included. We have now tried 4 times via the R&R system as detailed and each time it asks us to restart the installation. Its annoying as during the recovery install you can see 'missing' files etc being reported but Its not until all 4 disk s are used that you find its not worked. Most frustrating! Is there a way I can do this with a usb drive with software from Lenovo?Need help!!!! We need a fix!!!!

I have a similar problem with ThinkPad E550. I ordered the Windows 8.1 recovery discs from Lenovo and succefully installed it on the machine proloaded with Win7 through downgrade right. But after 2 months, when I tried to reinstall Windows 8.1 using the same recovery discs, the screen showed a lot of files not found and Windows could not complete installation and the machine is dead. I just contacted Lenovo for support and am waiting. But I would appreciate it if someone could give me a solution here. Thanks!

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    ThinkPad W520 (4284-A99) 8GB RAM; 120GB SSD | ThinkCentre E73 SFF (10AU-0040SG) 8GB RAM; WI-FI AC 1.3Gbps | 
    Give kudos to reward people for their assistance | Mark the thread solved if the solution works | Please do not send me an e-mail regarding technical questions | I am not an Lenovo employee
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