Thinkpad Edge 15 TVSU "Not applicable" after fresh wipe of Windows 8.1 and install of Windows 7
Hello,
I have a user that purchased a Lenovo laptop and is having problems downloading drivers to support the machine now that it has Windows 7 (via Volume Licensing) on it. When running System Update after Windows updates, it will tell me that "There are no drivers that are applicable" when I know for a fact that he does not have touchpad software or the ability to light up his keyboard. When trying to install the Synaptics UltraNav Touchpad Driver it will tell me that a touchpad doesn't exist.
Any help would be great,
-Bobstod
Good day and welcome to the community.
Please confirm whether the machine in question is one of this type (model code number may be slightly different):
http://shop.lenovo.com/us/en/laptops/lenovo/flex-series/edge-15/index.html
If so, then we can move your thread to the 'non-ThinkPad' Edge subforum.
Also, if it's one of this family, then applicable drivers can be found here:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-edge-series-laptops/edge-15-lap...
Please do let us know.
Regards.
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