Thinkpad Edge E520 Recovery Nightmare

I am having a nightmare trying to get my laptop going again after a hdd failure.
Fortunately I managed to burn the necessary disks from the recovery partition before the hard drive gave up.
However with a new hdd installed and upWindows 7 back on via the recovery disks I have got a limp and useless machine. It appears that the recovery disk doesn't include all the original drivers as the display is using a bog-standard generic driver and some unknown devices show in device manager. My main issue though is Windows Update since reinstall is disabled and I have tried allsorts to get it up and running with no success. I've also tried to update the lenovo toolkit to automatically update the drivers and that will not update either - claiming it needs .Net 4 and .Net 4.5 running to do so. I have tried to install via Microsoft website but .net 4 fails during install and 4.5 wont install without 4. So I cannot update Windows 7 nor the installed Lenovo software. I have tried to manually download drivers from the lenovo site but my Internet is so slow and some of the drivers are so large (200mb+) that most downloads are stalling or timing out before they complete. Any help or ideas please - otherwise its a new laptop purchase for me and it won't be a Lenovo.

Hi,
I"m surprised that your recovery media didn't install all the original drivers.  It should have AFAIK.
If your recovery media is old enough to pre-date SP1 _and_ youve installed an advanced format drive (most HDDs are these days) that could explain the windows update problem.
In that case, this KB should help: http://forums.lenovo.com/t5/Windows-7-Knowledge-Base/Windows-Update-Fails-After-Installing-New-Hard-...
Once you get win update running try again to get ThinkVantage System Update installed.  That should get your drivers updated.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Similar Messages

  • [SOLVED] UEFI shell won't work on Thinkpad Edge E520

    Hi there,
    I have installed the x86_64 UEFI Shell 2.0 on my Thinkpad Edge E520 which is already booting in UEFI mode using refind-efi for some time now. The same shell is running just fine on my desktop system.
    But - on the Thinkpad it doesn't run. The shell is installed as /boot/efi/shellx64.efi and when I start the laptop, refind appears and shows me the shell icon (amoung others). But when I choose the shell from refind I get a black screen with this writing:
    Starting shellx64.efi
    Using load options ' '
    ASSERT_EFI_ERROR (Status = Device Error)
    ASSERT c:\dev\edk2tip\Build\Shell\RELEASE_VS2005\X64\ShellPkg\Application\Shell\Shell\DEBUG\AutoGen.c (431): !EFI_ERROR (Status)_
    I don't know if the text is going on after the last underline. If yes I cannot see it because the text is running out of the screen.
    The funny thing is - exactly the same setup is working pretty nice on my Asrock ITX board but not on the Lenovo Thinkpad Edge E520.
    Any ideas? Just say, if you need further information.
    Last edited by swordfish (2013-02-10 11:44:27)

    Okay, found the - somewhat obvious - solution myself. The UEFI Bios on my Thinkpad is an "old" UEFI 2.0. So, Shell 2.0 won't work on this system (as I could have read in the wiki ).
    Now, I have installed Shell 1.0 and I can enter the shell from refind .
    Last edited by swordfish (2013-02-10 11:45:03)

  • Are Graphics Drivers for the Thinkpad Edge E520 going to be brought up to date?

    The Lenovo supplied drivers for the Radeon 6630M installed in the E520 haven't been updated since early 2012. Meanwhile ATI released v14 of the drivers just a few months ago (mid 2014). The E520 is now 5 versions behind with it's drivers, and the ATI supplied driver is incompatible.
    Does Lenovo have any intention of releasing a compatible version of the latest drivers for the 6630M or are we supposed to muddle along without further support for this piece of hardware?

    There are other problems with the old drivers.I can upgrade IE10 to IE11 due incompatibily with this hybrid graphics driver.
    I can't update the lastest IE10 security updates for July 2014 due to incompatibily with this hybrid graphics driver.
    I'm sure upgraing to IE12 will fail as well.
    In January 2016 Microsoft will stop support for IE10 on Windows 7.:
    http://blogs.msdn.com/b/ie/archive/2014/08/07/stay-up-to-date-with-internet-explorer.aspx

  • Thinkpad Edge E520

    Hello all,
    I'm trying to determine what sort of display this laptop has (I have a vestibular disorder and respond poorly to certain monitors). Does anyone know if it's an LCD or LED display? Thanks!

    Hi Dmac31,
    Please visit nearby service center, so that they will check the system and let you know that the system is compatible with normal LCD display or not. And regarding the Laptop without PWM, you have to visit the Lenovo store to check on that, because some model will not be sold in some region. And most of the Laptop were shipped with LED Backlight only.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Hope this helps. 
    Best regards,
    Hemanth Kumar
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Thinkvantage Tools Program - Edge E520

    Hi,
    I bought Lenovo ThinkPad Edge E520 with Free DOS, afterwards I have installed Genuine Win 7 Professional.
    So after installing all necessary drivers I started to install Thingvantage programs (Access Connections, System Update, Active Protection System...)
    I was wondering is there a utility that combines all together in a single menu? Something like Lenovo Thinkvantage Tools is mentioned in the Manual but I can't seem to find it on the web.
    Solved!
    Go to Solution.

    hey Ante,
    yes the ThinkVantage Toolbox can be considered a utility that combines all in a single menu. Currently on the website this particular software is missing and we apologize for that.
    We are getting the link up as soon as possible. In the interim period you can use this instead : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014950
    WW Social Media
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    How to send a private message? --> Check out this article.

  • Edge e520 mSATA SSD

    Hi, all!
    I am considering buying a mSATA SSD for my Thinkpad Edge e520. Does anyone know if it will even work? I have an open slot where the WWAN card could/would go.
    Thanks,
    jbgrzy

    AFAIK, it should work.
    W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
    X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
    Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

  • Thinkpad edge 0578 possibly incomplete recovery disks

    My gf said her lenovo is getting slow so I decided to get her an SSD and do a fresh install of win7 on it. She has 3 DVDs created which I believe believe from the lenovo Rescue and recovery software.They are
    DVD1) lenovo recovery boot.
    DVD2) lenovo recovery data1.
    DVD3) lenovo recovery data2.
    I swapped in the SSD  and booted with the DVD labeled as "recovery boot" and i enter the lenovo recovery screen with 3 options
    1) quick restore (grayed out, cant be selected)
    2) full restore
    3) rescue files.
    I chose full restore and select DVD/CD to locate backup , but it didn't find anything. I subsequently put in DVD2 and DVD3 , it didn't find any backup and prompted for a "final C" DVD. At this point I'm thinking GF didn't create her recovery disk properly. I popped in her original HDD and try to create another recovery disk but it says it can only be done once.
    Do you think she's missing a final C disk? 
    Is there a way to move forward with installing win 7 on her SSD besides recovery DVD from lenovo?
    Her laptop model is thinkpad edge 0578 , win 7 home edition. she bought it 2 years ago and it's probably out of warranty.

    Hi,
    I"m surprised that your recovery media didn't install all the original drivers.  It should have AFAIK.
    If your recovery media is old enough to pre-date SP1 _and_ youve installed an advanced format drive (most HDDs are these days) that could explain the windows update problem.
    In that case, this KB should help: http://forums.lenovo.com/t5/Windows-7-Knowledge-Base/Windows-Update-Fails-After-Installing-New-Hard-...
    Once you get win update running try again to get ThinkVantage System Update installed.  That should get your drivers updated.
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • Thinkpad edge s230u twist can't access bios by F1,bios recovery

    When I tried to update win8.1 updates KB3000850, it failed via auto-update or installation. Follow the Microsoft guide to restart laptop into safe mode, installation failed also. Then I chose safe mode with minimum way to restart laptop. Then laptop halted down at Lenovo logo.
    At first, I thought bios is modified by windows8.1(x64) and it can't load any hard disk to boot. With a couple of days test, I found a way to flash BIOS at very beginning of laptop boot. BIOS can be updated. But there is still no startup option to set boot sequence. My laptop is still halted down at Lenovo logo, same as BIOS update. I can only access bios by keeping real clock error which I generated by clearing BIOS.
    if no real clock error, i can't access bios. And f1 and f12 doesn't work. At the lonovo logo screen, Enter doesn't work also although it hints me to press Enter.
    In my laptop bios, there is no startup option even I udate it.
    can somebody help me on this? Lenovo service center just aksed me to change board.
    Here I share the bios crisis recovery solution for s230u, may also for other models.
    Laptop: ThinkPad edge s230u twist 3347-3QC
    Bios: 1.67, UEFI.
    OS:windows 8.1 x64
    How to do BIOS crisi recovery:
    1. Download bios(exe version) from Lenovo website
    2. Run it, and release file. Uncheck the installation at last. Remember the release location. You can get the bios in .fl1 format, mine is in ..\gduj21us\GDETA9WW\
    3. Rename it as BIOS.cap and copy it into a new formatted USB stick with FAT32 in root directory.
    4. Shutdown Laptop and disconnect AC cord. Insert USB stick.
    5. Hold Fn+R, plugging in AC power. And power-on.
    6. USB stick is blinking, then you can release key. A short while, after a lenovo logo, flashing screen shows.
    7. After flash, laptop will restart or shutdown.
    In BIOS, it shows new version. If new bios is new one, flashing takes a longer time than a very short time for same version flashing.

    I tried 1.02, it will try to read USB stick, then shutdown, restart, read again, laptop would be in this cycle. It's same when i changed one Bit by hex-editor of 1.69 version. I also try to use PhoenixTool 2.59 to rebuild BIOS after change one or two Bits of extracted roms. same status also, it took the changed bios as wrong input, enter the above cycle also.
    I tried 1.53, it can show lenovo logo, and flashing screen, but it hints that BIOS should be qual or newer.
    I still wait for some on guide. Thanks in advance.

  • How to create rescue and recovery partition for my thinkpad edge 11

    Hi,
    I'm using thinkpad edge 11 with win 7 home Premium 32 bit.
    Before, i tried to restore to factory setting, there is a drive partition of rescue and recovery in my thinkpad.
    But, when I was trying to restore to factory setting, I missed the steps and made the drive partition of rescue and recovery formatted.
    So, now, I don't have it again in my thinkpad.
    Then, after that, appeared another drive partition  in my thinkpad with name S: Sytem, beside C: WIndow7 and D: Data.
    So, I need the solution from you all as knowing more about thinkpad edge in this forum.
    1. How I remove the unkwon drive, S: System from my thinkpad?
    2. How I can create again the rescue and recovery partition on my thinkpad(wih Win 7 Home premium 32bit installer inside plus all the drivers)?
    Thanks...

    Hello mate,
    To restore the Q: partition you have to use the Lenovo Recovery Discs. Hope you burn them before erasing the partition, otherwise you have to order them from Lenovo.
    Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.
    ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.
    ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

  • System recovery Thinkpad Edge S430, HELP...

    Hi,
    Can anyone please help me with the system recovery of Thinkpad Edge S430. I just created a recovery DVD and tried to install the windows back to factory settings. But suddenly my PC has formatted all drives, including my recovery drive. Can anyone please help me with the recovery of my laptop? Please.....

    IT WORKS!!! I just received my Apple Thunderbolt to Firewire Adapter and connected it with a RME Fireface 800 Audiointerface. ASIO Low Latency is perfect and the recording also works flawless!
    The Device is recognized as a standard OHCI LSI IEEE 1394-Controller in Windows!
    The Pity is I forgot to order a HDMI Adapter for my second screen, which was connected via thunderbolt before.

  • Bios protection from infection with virus or bios recovery of Lenovo Thinkpad Edge e545

    I have Lenovo Thinkpad Edge e545 laptop. Among downloads there are no bios images but only backup cd iso file. Does laptop bios somehow protected from beeing infected with virus when OS installed on laptop is infected? If not, is there a way to recover bios from usb flash? Or is there some other way to recover already infected bios without help of technical support center?  

    Dear Wyacheslav1
    Welcome in lenovo community
    Actually there is no relationship between the Virus and the BIOS also the BIOS cannot be infected such as the windows . So if you have any debut that your machine has been attacked by a Virus, you can install any antivirus application to scan for this virus and to protect the machine from such attack 
    Thanks
    Alaa

  • ThinkPad Edge hard drive replacement and OS install

    The original drive has failed but managed to copy most users data.
    Tried to run image backup but drive is too far gone.
    Also tried cloning drive with Acronis boot disk but still fails.
    Is there an ISO of the image I can download and burn a factory image restore disk?
    I don't want to have to install from a Windows DVD then download all the drivers and software if that is even possible on this model. 
    Windows 7 Pro 64bit
    Lenovo E520 ThinkPad Edge Type 1143-54M
    SN *********
    PID 114354M
    Moderator note: serial number removed for member's protection.

    hi antitruster50,
    Welcome to the Forums.
    Just to verify,  did you created a usb recovery drive using this method and tried to boot from it? If you did and it doesn't work, check if you see the following in the BIOS and set it accordingly:
    Security Tab:
    Secure Boot = Disabled (if applicable)
    Exit Tab:
    OS Optimized Defaults = Disabled / Other OS (if applicable)
    Alternatively, you can also do the following:
    1. Booting from the stock 500GB, mount the SSD into the Ideapad S210 using a 2.5" SATA enclosure
    2. After successfully mounting the SSD, use Paragon Backup & Recovery 12 Home free trial to migrate the OS, drivers, app, etc. from the stock HDD to the SSD (complere guide here). When successful, remove the stock HDD and put the SSD in place and observe (no need to change any settings in the BIOS).
    Let me know how it goes.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Need Suggestion​: buy ThinkPad Edge E540 or wait for Edge E550?

    Hello Everyone,
    I need suggestion what to do: buy ThinkPad Edge E54020C6003AGE (i7 4702MQ & GF 740M 2GB) or wait for Edge E550?
    http://www.notebookcheck.net/Review-Lenovo-ThinkPa​d-Edge-E540-20C6003AGE-Notebook.114194.0.html in Germany is price about 830 Euros
    I use ThinkPads in last 10 years for study and gaming (R60, SL510, Edge 520) and wish sell my Edge E520 replace it with new one due stuck with old Radeon 6630M drivers (I cannot use a new AMD drivers when I try I getting mostly BOSD errors and latest Official Lenovo driver is from 2012) second reason is that E520 fan cannot be accessed & cleaned on easy way.
    In which month Lenovo mostly release new Edges, What is your option are Broadwell CPU + GeForce 840/940M in Edges worth to wait?
    In future I try to avoid AMD GPU due poor drivers support.
    I know that there is much better notebooks for gaming but I like ThinkPads

    To support it the model you're buying should be equiped with the :
    Intel® Dual Band Wireless-N 7260
    Intel® Dual Band Wireless-AC 7260 
    Wireless network adapters and core i5/i7 cpu's . But careful, not all E540s come with the intel wireless card
    Just check this and you're good to go.

  • Windows 7 future re-installation on ThinkPad Edge

    I have recently bought a ThinkPad Edge 15 with Windows 7 Home Premium 64 pre-installed.  Mindful of potential future hard drive faults, or the OS screwing itself up (I've had both of these over the years), I have
    made an image of the drive using the Toolbox, and that image now resides as drive Q
    burned a Rescue & Recovery Disk to CD
    I found the Product Key ok, under the battery...
    Questions
    Will there now be a version of the pre-installed version of Windows 7 on either of these, because having tried to have a look using Explorer, it is not obvious that there is?
    The Rescue & Recovery CD has a preboot and a boot folder, but does it have Windows 7 on there?
    If not, is there a way to make a copy of the pre-installed Windows 7?
    Thanks for any info on this.
    ThinkPad Edge 15 0301-CTO
    BIOS 80ET62WW (2.02)
    Windows 7 Home Premium 64-bit v6.1 SP1
    Solved!
    Go to Solution.

    Dalek wrote:
    Questions
    Will there now be a version of the pre-installed version of Windows 7 on either of these, because having tried to have a look using Explorer, it is not obvious that there is?
    The Rescue & Recovery CD has a preboot and a boot folder, but does it have Windows 7 on there?
    If not, is there a way to make a copy of the pre-installed Windows 7?
    Thanks for any info on this.
    Unless things have changed since I got my T400:
    1.  There should be an image of the machine as delivered in Q already.  As Duck3 said, it is available at boot time using the "Think" button.  (Or whatever it's called on an Edge)
    2. If you only burned an rescue CD, you have only the bootable Rescue and Recovery tool.  There should be an option somewhere - start menu or R&R advanced screen - to make a recovery media set.  That will include the rescue CD again, and probably two DVDs.  It will contain a factory image like  the one in Q.  The optical media guards against total drive failure where you can't boot to R&R on the HD.
    [edit] The option to burn a recovery set may also be available by clicking (right click?) on the Q partition in windows explorer.
    3.  See 2.  You can also make backups (as you have I think) of the as-running system.  These can be on external HD or burned to DVDs.  It takes a lot of DVDs...
    Z.
    The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.  The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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  • Edge S430 recovery is broken - what do?

    Hello there.
    I've had my Lenovo Thinkpad Edge S430-3EG for about a year now. It runs windows 7 64bit. Now i decided to reformat it.
    I made some mistakes along the way, and now my recovery program won't work. I'll start from the beginning.
    I used the recovery partition (Q, a separate 16gb SSD drive) to create a startup disc from within windows. It asked if it should create data discs, but I declined. Then I went about and started the recovery program via F11 in the boot menu. I asked the program to do a full factory reset. After it had started the resetting, it asked me for 'Applications and driver disc 1' which I didn't have. I assume it's those data discs I didn't have...
    I tried to reboot my computer, but windows wouldn't start up, leaving me stuck - it would just keep displaying the boot menu where you choose which drive to boot on. I went on to install another version of windows 7 64bit, hoping that I would be able to create the discs and recover my Lenovo version of windows.
    Alas, the recovery (Q) drive is gone from view in 'My Computer'. Also, the F11 function I the boot menu doesn't work anymore - it just does nothing and continues to boot into windows.
    I downloaded the 'Enhanced backup and restore' program and created a recovery-disc. It boots the recovery program up nicely, but when I want to do the actual recovery, it gives me an error message stating "Product recovery function has been removed from this system". 
    This is where I am stuck now. What to do?
    I still can't see the Q drive in 'My Computer', but it is visible in the device manager. Also, I'm still presented with the option to boot from the drive in the boot menu, although nothing happens when I try it. So the disc is still working, but the recovery function seems to be lost. 
    Any clues as to how I might solve this issue?
    Yours,
    Jimmi Mathisen, Denmark

    Hi Jimmi,
    sorry you haven't got a solution before now.  Seeing as you are in the EMEA area you can order a set of recovery discs through the following website.  There will be a charge which I believe is not too painfull.
    https://www.lenovorecovery.com/Extranet/RecoveryCdRequest.aspx
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