ThinkPad Hotkey Features Integration 3.89.0000 On Screen Display and Mute Button Fail

I am installing updates on a T400 system running WIndows 7 Pro 64-bit.
The system has been freshly factory restored and all features work properly...
After running System Restore to update to the latest drivers and recommended software, I find Thinkpad Hotkey Features Integration 3.89.0000 breaks features.
I am able to use Hotkeys to change brightness up/down, Fn+F5, Fn+F6, etc. The volume up and down keys work to change volume. The mute button does not work at all! There is no On Screen Display to show the adjustment settings for any Hotkeys.
I have found that installing the older 3.88.0000 (8jvu40ww.exe) version of ThinkPad Hotkey Features Integration works successfully with mute button functionality as well as the On Screen Display features.
Comparing what is different between the 3.89.0000 and 3.88.0000 versions, I find On Screen Display version and Full Screen Magnifier have advanced. The version information table at the bottom of the software download page is inconsistent compared to what is actually reported from the 3.88.0000 setup.exe:
Setup shows:
On Screen Display 6.71.00
Full Screen Magnifier 2.40
The table shows:
On Screen Display 6.72.00
Full Screen Magnifier 2.41
The System Interface Driver is 1.05 on all the recent versions.
With the 3.89.0000 version installed, I cannot uninstall and go back to the older version to get it working. Instead, I have to do a System Restore to a point previous to the newest install... something changes in the new version but I am not yet sure what.
I have no warranty on this system. Lenovo technical support is unwilling to entertain a conversation about solving this issue with their software unless I purchase a support package. Perhaps someone from Lenovo reads this forum and/or one of the community members has a contact or option so that I may report the issue to those who are responsible for resolving Lenovo software issues. I am hopeful they can solve it in their next release so that I do not have to hide the current version from System Update.
If anyone has ideas on what causes the latest On Screen Display or Full Screen Magnifier to disable the mute button and prevent On Screen Display from working... I would love to try and solve that problem. Additionally, if you have ideas on what prevents uninstalling and going back to an older version, that would also be helpful as I would not like to rely on System Restore.
If there is no solution other than to avoid 3.89.0000 it is what I will do and this message will help others so they do not spend hours to confirm the issue is with the 3.89.0000 version rather than suspecting hardware issues.
trying to figure out the source of the trouble.
Thank goodness Lenovo offers previous versions in a table at the bottom of the pages so we can try older versions and go back to what works. It is a shame they do not advertise a link or other option to report bugs and issues with Lenovo software/drivers directly.

This is the roulette you play with updating functions that are already working properly.
If it's not broken, don't fix it. Do the release notes describe a fix or enhancement that you want? No? Then leave it alone. Hiding updates in Lenovo Update is the easiest solution. For RChesley, in this case.
Bob, I realize that you want the function that the update is supposed to deliver, but the update has failed you. It's like installing version 1.0.0 of software sometimes, with Lenovo Update. You're never quite sure what you're going to get. There's tons of posts here that read as though the users are beta testers--installing updates and finding the bugs! So the developers can go back to the code and try again.
I've learned to never be an early adopter here.

Similar Messages

T42 - ThinkPad Hotkey Feature Integration Ver. 3.84.1500.0 will not install

I have a T42 - 2373-TG7 and run the ThinkVatage system update ver. 5 program on a regular base. At the moment it will not install the latest Hotkey Feature ver. 3.84.1500.0.
During the istall I'm getting the Notice: "This proram does not support this system".
Than the system update program tells me to istall the Feature manually. When I do that I get the same message.
When I look to the C:\DRIVERS\HOTKEY directory it seems like that the data are there. When I execute the setup.exe program in this directory I get again the same notice "This proram does not support this system".
Any help is apreciated.
Regards, viathinkpad.

I think it must be a bug.
please look this SWI.XML setup config
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
<?tpi version="0290" ?>
<build id="8JVU31WW" keyname="HOTKEYPACK3">
<title><gd path="/build/data/resolve[@method=LANGUAGE]"></gd></title>
<version>3.84.1500</version>
<os id="9X"></os>
<os id="NT">[XP,]</os>
<data>
    <resolve method="LANGUAGE" default="0009">
      <item id="0009"><data>ThinkPad Hotkey Features Integration Setup</data></item>
      <item id="0011"><data>ThinkPad　ホットキー機能統合　セットアップ</data></item>
    </resolve>
</data>
<tpi id="HOTKEY">
    <xrelease order="XP_THINKSL LH_THINKSL W8_THINKSL XP_THINK LH_THINK W8_THINK" cpu="X86 AMD64">
      <release id="XP_THINKSL">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version><gd tpipath="data/resolve[@method=LANGUAGE]">VERSION</gd></version>
        <lastversion id="CRITICAL"></lastversion>
        <setup><gd tpipath="data/resolve[@method=BIOSID]">SETUP.XP</gd></setup>
        <uninstall>@REG\OnScreenDisplay</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,WS]</os>
        <dependency id="BRANDID">0x0112</dependency>
      </release>
      <release id="LH_THINKSL">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version><gd tpipath="data/resolve[@method=LANGUAGE]">VERSION</gd></version>
        <lastversion id="CRITICAL"></lastversion>
        <setup><gd tpipath="data/resolve[@method=BIOSID]">SETUP.LH</gd></setup>
        <uninstall Wow6432Node="no">@REG\OnScreenDisplay</uninstall>
        <os id="9X"></os>
        <os id="NT">[LH,W7]</os>
        <dependency id="BRANDID">0x0112</dependency>
      </release>
      <release id="W8_THINKSL">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version><gd tpipath="data/resolve[@method=LANGUAGE]">VERSION</gd></version>
        <lastversion id="CRITICAL"></lastversion>
        <setup><gd tpipath="data/resolve[@method=BIOSID]">SETUP.W8</gd></setup>
        <uninstall Wow6432Node="no">@REG\OnScreenDisplay</uninstall>
        <os id="9X"></os>
        <os id="NT">[W8,]</os>
        <dependency id="BRANDID">0x0112</dependency>
      </release>
      <release id="XP_THINK">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version><gd tpipath="data/resolve[@method=LANGUAGE]">VERSION</gd></version>
        <lastversion id="CRITICAL"></lastversion>
        <setup>\OSD\tphk_tp.inf, DefaultInstall.XP</setup>
        <uninstall>@REG\OnScreenDisplay</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,WS]</os>
      </release>
      <release id="LH_THINK">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version><gd tpipath="data/resolve[@method=LANGUAGE]">VERSION</gd></version>
        <lastversion id="CRITICAL"></lastversion>
        <setup>\OSD\tphk_tp.inf, DefaultInstall.LH</setup>
        <uninstall Wow6432Node="no">@REG\OnScreenDisplay</uninstall>
        <os id="9X"></os>
        <os id="NT">[LH,W7]</os>
      </release>
      <release id="W8_THINK">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version><gd tpipath="data/resolve[@method=LANGUAGE]">VERSION</gd></version>
        <lastversion id="CRITICAL"></lastversion>
        <setup>\OSD\tphk_tp.inf, DefaultInstall.W8</setup>
        <uninstall Wow6432Node="no">@REG\OnScreenDisplay</uninstall>
        <os id="9X"></os>
        <os id="NT">[W8,]</os>
      </release>
    </xrelease>
    <data>
      <resolve method="LANGUAGE" default="0009">
        <item id="0009">
          <data id="VERSION">6.67.05</data>
          <data id="NAME">On Screen Display</data>
        </item>
        <item id="0011"><data id="NAME">オンスクリーン表示</data></item>
        <item id="0006"><data id="NAME">Vis på skærm</data></item>
        <item id="000B"><data id="NAME">Kuvaruututeksti</data></item>
        <item id="000C"><data id="NAME">Incrustation</data></item>
        <item id="0007"><data id="NAME">Anzeige am Bildschirm</data></item>
        <item id="0010"><data id="NAME">Display su Schermo</data></item>
        <item id="0013"><data id="NAME">Weergave op scherm</data></item>
        <item id="0014"><data id="NAME">Visning på skjermen</data></item>
        <item id="000A"><data id="NAME">En pantalla</data></item>
        <item id="001D"><data id="NAME">Visa på skärmen</data></item>
        <item id="0404"><data id="NAME">On Screen Display</data></item>
        <item id="0804"><data id="NAME">On Screen Display</data></item>
        <item id="0012"><data id="NAME">On Screen Display</data></item>
      </resolve>
      <resolve method="BIOSID" default="*">
        <item id="*">
          <data id="SETUP.XP">\OSD\tphk_tp.inf, DefaultInstall.XP</data>
          <data id="SETUP.LH">\OSD\tphk_tp.inf, DefaultInstall.LH</data>
          <data id="SETUP.W8">\OSD\tphk_tp.inf, DefaultInstall.W8</data>
        </item>
        <item id="6A">
          <data id="SETUP.XP">\OSD\tphk_sl.inf, DefaultInstall.XP</data>
          <data id="SETUP.LH">\OSD\tphk_sl.inf, DefaultInstall.LH</data>
          <data id="SETUP.W8">\OSD\tphk_sl.inf, DefaultInstall.W8</data>
        </item>
        <item id="6B">
          <data id="SETUP.XP">\OSD\tphk_sl.inf, DefaultInstall.XP</data>
          <data id="SETUP.LH">\OSD\tphk_sl.inf, DefaultInstall.LH</data>
          <data id="SETUP.W8">\OSD\tphk_sl.inf, DefaultInstall.W8</data>
        </item>
      </resolve>
    </data>
</tpi>
<tpi id="HOTKEY_1">
    <xrelease order="THINKLEGACY THINKUEFI THINKSL THINKMINI" cpu="X86 AMD64">
      <release id="THINKLEGACY">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version>2.40</version>
        <lastversion id="CRITICAL" />
        <setup>\ZOOM\TpScrex.inf, DefaultInstall</setup>
        <uninstall Wow6432Node="no">@REG\ThinkPad FullScreen Magnifier</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,W7]</os>
        <device><![CDATA[\ACPI\IBM0068]]></device>
        <dependency id="TPI">HOTKEY</dependency>
        <dependency id="BRANDID">0x0012</dependency>
      </release>
      <release id="THINKUEFI">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version>2.40</version>
        <lastversion id="CRITICAL" />
        <setup><gd tpipath="data/resolve[@method=BIOSID]">SETUP</gd></setup>
        <uninstall Wow6432Node="no">@REG\ThinkPad FullScreen Magnifier</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,W7]</os>
        <device><![CDATA[\ACPI\LEN0068]]></device>
        <dependency id="TPI">HOTKEY</dependency>
        <dependency id="BRANDID">0x0012</dependency>
      </release>
      <release id="THINKSL">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version>2.40</version>
        <lastversion id="CRITICAL" />
        <setup>\ZOOM\TpScrex.inf, DefaultInstall</setup>
        <uninstall Wow6432Node="no">@REG\ThinkPad FullScreen Magnifier</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,W7]</os>
        <dependency id="TPI">HOTKEY</dependency>
        <dependency id="BRANDID">0x0112</dependency>
      </release>
      <release id="THINKMINI">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version>2.40</version>
        <lastversion id="CRITICAL" />
        <setup>\ZOOM\TpScrex.inf, DefaultInstall</setup>
        <uninstall Wow6432Node="no">@REG\ThinkPad FullScreen Magnifier</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,W7]</os>
        <dependency id="TPI">HOTKEY</dependency>
        <dependency id="BRANDID">0x0212</dependency>
      </release>
    </xrelease>
    <data>
      <resolve method="LANGUAGE" default="0009">
        <item id="0009"><data id="NAME">ThinkPad FullScreen Magnifier</data></item>
        <item id="0011"><data id="NAME">ThinkPad 全画面拡大機能</data></item>
        <item id="0006"><data id="NAME">ThinkPad FullScreen Magnifier</data></item>
        <item id="000B"><data id="NAME">ThinkPad FullScreen Magnifier -ohjelma</data></item>
        <item id="000C"><data id="NAME">Loupe ThinkPad</data></item>
        <item id="0007"><data id="NAME">ThinkPad-Funktion "FullScreen Magnifier"</data></item>
        <item id="0010"><data id="NAME">ThinkPad FullScreen Magnifier</data></item>
        <item id="0013"><data id="NAME">ThinkPad FullScreen Magnifier</data></item>
        <item id="0014"><data id="NAME">ThinkPad FullScreen Magnifier</data></item>
        <item id="000A"><data id="NAME">Ampliación a pantalla completa de ThinkPad</data></item>
        <item id="001D"><data id="NAME">ThinkPad FullScreen Magnifier</data></item>
      </resolve>
      <resolve method="BIOSID" default="*">
        <item id="*">
          <data id="SETUP"></data>
        </item>
        <item id="83">
          <data id="SETUP">\ZOOM\TpScrex.inf, DefaultInstall</data>
        </item>
        <item id="89">
          <data id="SETUP">\ZOOM\TpScrex.inf, DefaultInstall</data>
        </item>
        <item id="8A">
          <data id="SETUP">\ZOOM\TpScrex.inf, DefaultInstall</data>
        </item>
        <item id="8B">
          <data id="SETUP">\ZOOM\TpScrex.inf, DefaultInstall</data>
        </item>
        <item id="8C">
          <data id="SETUP">\ZOOM\TpScrex.inf, DefaultInstall</data>
        </item>
        <item id="8D">
          <data id="SETUP">\ZOOM\TpScrex.inf, DefaultInstall</data>
        </item>
        <item id="8F">
          <data id="SETUP">\ZOOM\TpScrex.inf, DefaultInstall</data>
        </item>
        <item id="8G">
          <data id="SETUP">\ZOOM\TpScrex.inf, DefaultInstall</data>
        </item>
      </resolve>
    </data>
</tpi>
<tpi id="DISPLAY">
    <xrelease order="THINK" cpu="X86 AMD64">
      <release id="THINK">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]">NAME</gd></title>
        <version>1.00.02</version>
        <lastversion id="CRITICAL" />
        <setup><gd tpipath="data/resolve[@method=BIOSID]">SETUP</gd></setup>
        <uninstall Wow6432Node="no">@REG\ThinkPadDisplayUtility</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,W7]</os>
      </release>
    </xrelease>
    <data>
      <resolve method="BIOSID" default="*">
        <item id="*">
        </item>
        <item id="6K">
          <data id="SETUP">\DISPUTIL\tpdu_tp.inf, DefaultInstall</data>
        </item>
      </resolve>
      <resolve method="LANGUAGE" default="0009">
        <item id="0009"><data id="NAME">ThinkPad Display Utilities</data></item>
      </resolve>
    </data>
</tpi>
<tpi id="SMIIF">
    <xrelease order="RELEASE" cpu="X86 AMD64">
      <release id="RELEASE">
        <title><gd tpipath="data/resolve[@method=LANGUAGE]"></gd></title>
        <version>1.05</version>
        <lastversion id="CRITICAL"></lastversion>
        <setup>\smiif\lnvsmi.inf, DefaultInstall</setup>
        <uninstall Wow6432Node="no">@REG\LENOVO.SMIIF</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,W7]</os>
      </release>
    </xrelease>
    <data>
      <resolve method="LANGUAGE" default="0009">
        <item id="0009"><data>Lenovo System Interface Driver</data></item>
        <item id="0011"><data>Lenovo システム制御ドライバ</data></item>
      </resolve>
    </data>
</tpi>
<tpi id="LPU">
    <xrelease order="ANY" cpu="X86">
      <release id="ANY">
        <title>Lenovo Patch Utility</title>
        <version>1.3.1.1</version>
        <lastversion id="CRITICAL" />
        <setup>\LPU\lpusetup.exe {AD32F5E9-6BDD-480A-8B7B-95571D04691C}</setup>
        <uninstall Wow6432Node="no">@REG\{AD32F5E9-6BDD-480A-8B7B-95571D04691C}</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,]</os>
      </release>
    </xrelease>
    <xrelease order="ANY" cpu="AMD64">
      <release id="ANY">
        <title>Lenovo Patch Utility</title>
        <version>1.3.1.1</version>
        <lastversion id="CRITICAL" />
        <setup>\LPU\lpusetup.exe {AD32F5E9-6BDD-480A-8B7B-95571D04691C} {ABE4638D-D208-4061-9F26-E3E11E3A1E0C}</setup>
        <uninstall Wow6432Node="no">@REG\{ABE4638D-D208-4061-9F26-E3E11E3A1E0C}</uninstall>
        <os id="9X"></os>
        <os id="NT">[XP,]</os>
      </release>
    </xrelease>
</tpi>
</build>

Copy error when install Thinkpad HotKey features integration package under windows 7 U system

Hey all,
i upgraded operation system on my T61 to windows 7. All drivers work fine except Thinkpad HotKey features integration package. i used update manager 4. it suggested me to install this package but when i run it it keep pop out windows and say that file can not be copy to a folder ...
How can i solve this issue ? any clues ?
Thanks,
Eric

Hi and welcome to the forum!
Try installing it manually:- http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-74261
Hope this helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Hotkey Features Integration not detected by update retriever / system Update

Hi Lenovo
I suspect there might be an error in your metadata for the package 81vu13ww "Hotkey Features Integration"
It is not offered through systemupdate or update retriever.
in the update retriever program folder i have been looking at the file "C:\Programmer\Lenovo\Update Retriever\session\2243-Windows XP-DA-QuestResponse.xml" and when searching this file for "81vu13ww" i find a section like this:
- <descriptorFile>
<fileName>81vu13ww_2_.xml</fileName>
<fileDescription>Hotkey Features Integration</fileDescription>
<version>3.10.0000</version>
<releaseDate>2010-05-19</releaseDate>
<size>6237</size>
<url>81vu13ww_2_.xml</url>
<mode>ASCII</mode>
- <categories>
- <categoryBrandFamily>
<category>Utility</category>
<brand>Notebooks and handhelds</brand>
<family>ThinkPad T500</family>
</categoryBrandFamily>
</categories>
</descriptorFile>
Note the "URL" key is just a filename but when looking at all the other updates they all have a fully qualified url like this:
<url>http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/81u711ww_2_.xml</url>
Can you help fix this?
Regards
Søren Lambæk
IT Admin
KPC Herning A/S
Denmark

Hi again
Looking at the TVURLog file from a session i get this:
2010-06-21 , 08:51:42
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Uri to download-> https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml
Info 2010-06-21 , 08:51:42
ved Tvur.Gui.ProgressThread.ReportNewPackagesProgress(Int32 start, Double factor, Int32 numStep)
Message: GUI reporting progress
*****MyProgress=18
*****Current=23
Info 2010-06-21 , 08:51:43
ved Tvur.Gui.ProgressThread.ReportNewPackagesProgress(Int32 start, Double factor, Int32 numStep)
Message: GUI reporting progress
*****MyProgress=19
*****Current=23
Info 2010-06-21 , 08:51:43
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Error for-> https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml
Fjernserveren returnerede en fejl: (404) Ikke fundet.
Exception:
Message: Fjernserveren returnerede en fejl: (404) Ikke fundet.
Type: System.Net.WebException
ved System.Net.HttpWebRequest.GetResponse()
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info 2010-06-21 , 08:51:43
ved Tvt.FileDownloader.HttpsFileDownloader.StartDownloadProcess()
Message: Download failed because the file https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml can't be retrieved from the server. Error: NotFound
So i guess my assumtion regarding the URL is correct

Laptops do not display On Screen Display volume bar after Hotkeys Features Integration update

Hi,
I have also included most of the following information in response to a post, on the same subject, for T series machines.
I have 2 machines that are also affected by this problem, an R61 (8932-CTO XP-Pro-SP3 32-bit) and an R500 (2714-CTO XP-Pro-SP3 32-bit).
System update recently presented me with Hotkeys version 3.87.0000 on both of these machines, and I let System Update update the drivers in the vain hope that Lenovo had fixed this problem that has been previously reported as affecting many other series and models.
No such luck.
The only difference that I would like to report is that, for me, the last version of the Hotkey Features Integration package that displays the volume bar on my Windows XP machines is: 3.84.5000. I have all versions of the Hotkeys drivers saved on my machine and was therefore able to try them all out to verify which one was the last one that worked for me.
On both of the above mentioned systems, the version of Access Connections that is running is version 5.97.
On the R61, the version of Power Manager that is running is version 5.20.
On the R500, the version of Power Manager that is running is version 5.13. (System Update does not show version 5.20 as an available update on this machine.)
It would be really nice if Lenovo could finally fix this problem.
ThinkPad R61 8932-CTO T8300 2.40 Ghz 3GB RAM Win XP
ThinkPad R500 2714-CTO P8600 2.40 Ghz 3GB RAM Win XP; Two ThinkPad R500's 2714-CTO T9600 2.80 Ghz 4GB RAM Win 7
ThinkPad T500 2241-DB9 T9600 2.80 Ghz 4GB RAM Win 7
ThinkCenter A63 5237-CTO 3GB Ram Win XP; A21m and a pair of 380XD's

try to reinstall the OSD software. Uninstall the current OSD software that you have, and download the latest version from below.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS000949
Edit note: Wrong link. See below for the correct link.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

T60 Laptop Doesn't Display On-Screen Volume After Hotkey Features Integration Update

I have a ThinkPad T60 (2008-HC6) laptop running Windows 8 Pro (32-bit). Today (1-24-2013), I installed the "Hotkey Features Integration for Windows 8" update that was released on January 18, 2013. After reboot, the on-screen indicator that pops up when I change the volume on my laptop by pressing the volume up, volume down, or mute keys doesn't show up. The keys work fine, but the indicator doesn't display.
I've already tried looking for a solution online. One common solution, installing Lenovo Energy Management, didn't solve my problem. No other software was changed on my laptop between when the power indicator last worked and when I installed the Hotkeys update.
Solved!
Go to Solution.

I figured out the problem was with the "On Screen Display" portion of the update. This particular update has two parts to it. First, it adds the "Lenovo Patch Utility" program. Second, it updates the "On Screen Display" program, assuming that an older version was already on the computer being updated. Adding the "Lenovo Patch Utility" didn't cause any harm, but updating the "On Screen Display" prevents the on-screen volume indicator from displaying.
Ultimately, what I ended up doing was removing the "On Screen Display" with the same utility that I used to update it. Then I downloaded the next newest version of the utility and installed that utility's version of the "On Screen Display" program.
My on-screen volume indicator is now back and running fine.

Hotkey Features Integration for Windows

Hello,
I have a W530 with win 7 64 bit installed. Some time ago I mistakenly uninstalled Hotkey Features Integration for Windows using the windows 7 control panel.
I would like to install it again. Can someone please confirm the correct program is the following? http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w53...
Also please advise if this is easy to install ( I am not an expert) and if there are any potential issues if I install it.
Thank you, Mike
Thinkpad W530 2436 CTO, BIOS Version LENOVO G5ET95WW (2.55 ),Intel Core i7 3630QM, 2.4 GHZ,8MB, WIN 7 Pro 64 bit,1600x900 HD, Intel HD 4000, NVIDIA Quadro K2000M,16GB RAM, Samsung 250 GB SSD
Solved!
Go to Solution.

If "On Screen Display" is the only thing you uninstalled, then the Hotkey package is the only one you need.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

"Hotkeys Features Integration" will not install unattended

Hi,
We have customized our OS roleout by automating the installation of all the software we wish to provide our Laptop users.
This includes all the Lenovo software components we feel they need.
One of these is of course the "Hotkeys Features Integration" package.
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-74261
Our installation image is currently based on Windows XP Pro, EN, SP3
Now according to the readme, this package supports unattended installation:
Unattended Install
This is for system administrators' use only.
1. Refer to the Manual Install section, and download and extract the file.
2. In the step 11 of the Installing files section, uncheck the checkbox next
to "Install ..... now", and then click Finish to cancel installation.
3. At the command line, execute setup.exe with the /S option.
Example: [Path where the files were extracted]\setup /S
However, we have found that, while all the other Lenovo packages seem to install fine with the /S option or something similar, this package will not.
It will return a status code of 0 (completed) but in fact will not have installed anything.
If we then run the install manually from the command line, including the /s option, it seems to install fine.
If I had to guess, it is going wrong because the installer is somehow doing something under the assumption it is being launched in a GUI session.
However, our customization scripting runs as a background service, and does not actually use a GUI session. It is all done as a background process. All the other Lenovo packages have no issue with installing under that scenario, but this one, for some reason, does.
Anyone have any idea how to work around this?

could you list all the other lenovo software & what laptop model you are working
Thinkpad R61 7733-1GU
Thinkpad X61T 7762-54U
Thinkpad X60T 6363-4GU
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GMAC

Update Retriever: ThinkPad Hotkey Features wird merfach installiert

Hallo, wir benutzen für mehrere Lenovo Modelle den Update Retriever um die Treiber während einer SCCM Task Sequenz zu installieren. Nach dem hinzufügen der Version 5.60.0000 für den Lenovo T440p wird leider auf einigen Modellen (bsp X240 X1 carbon) anscheinend erst die Version 5.51.0100.3000 installiert und im Anschluss die Version 5.60.0000. Dies wäre erstmal kein Problem, allerdings erscheint eine Abfrage, ob die Datei in dem Ordner wirklich überschrieben werden soll Die Installation wird erst fortgeführt wenn man diesen Dialog bestätigt. Das setup wird aber laut Update Retriever mit der Befehlszeile SETUP.EXE /S /B /H aufgerufen, sollte also silent laufen.Gibt es noch einen switch, damit das Setup komplett silent läuft?Alternativ könnte man auch die Modellzuordnungen korrigieren. Wenn ich die Version 5.51.0100.3000 archiviere tritt das Problem zwar nicht mehr auf, einige Modelle bekommen dann aber keine Hotkey Treiber installiert (bsp T430), weil die Version 5.60.0000 nicht für diesen Maschinen Typ zugeordnet ist.

Hi again
Looking at the TVURLog file from a session i get this:
2010-06-21 , 08:51:42
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Uri to download-> https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml
Info 2010-06-21 , 08:51:42
ved Tvur.Gui.ProgressThread.ReportNewPackagesProgress(Int32 start, Double factor, Int32 numStep)
Message: GUI reporting progress
*****MyProgress=18
*****Current=23
Info 2010-06-21 , 08:51:43
ved Tvur.Gui.ProgressThread.ReportNewPackagesProgress(Int32 start, Double factor, Int32 numStep)
Message: GUI reporting progress
*****MyProgress=19
*****Current=23
Info 2010-06-21 , 08:51:43
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Message: Error for-> https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml
Fjernserveren returnerede en fejl: (404) Ikke fundet.
Exception:
Message: Fjernserveren returnerede en fejl: (404) Ikke fundet.
Type: System.Net.WebException
ved System.Net.HttpWebRequest.GetResponse()
ved Tvt.FileDownloader.DirectFileDownloader.StartDownload()
Info 2010-06-21 , 08:51:43
ved Tvt.FileDownloader.HttpsFileDownloader.StartDownloadProcess()
Message: Download failed because the file https://download.lenovo.com/ibmdl/pub/81vu13ww_2_.xml can't be retrieved from the server. Error: NotFound
So i guess my assumtion regarding the URL is correct

Problem with Hotkey Features

I've been having this problem for quite a while. I've notice that after a couple of days, one of the services of ThinkPad Hotkey Features, On Screen Display, have been disabled for some reason and seems impossible to restore without reinstallation. For instance, when I press Fn + F5 (wireless is on), instead of giving me the black screen to allow me to switch on/off wireless and Bluetooth, it only enable/disable the bluetooth button every time I press it. Same goes with the indicator icons of brightness and volume when I readjust them through the Fn + Home/End and Volume control buttons respectively.
I've contacted Lenovo service and they told me to reinstall the On Screen Display. However the problem keeps coming back. Is there any other way to do this so I don't have to reinstall time and again?
Appreciate if there are answers fast.
P.S. My system is a laptop with Lenovo T60 and Windows XP Professional SP2 (preinstalled), and I owned it for about 3 years already.
Solved!
Go to Solution.

Problem Solved!
I discovered how to locate earlier versions - I my case had to go back 3 versions of HotKey fix. For my laptop, T60 2007-49U, the latest version is 3.86.0000 - I found that 3.84.2000 restored both audio & brightness levels on screen display.
One point though, my previous display was a series of green bars - the new display is a black bar with white characters... no real problem - at least the On Screen Display is back!
Thanks for your help in suggesting I try previous versions.

Unable to install Thinkpad Hotkey Version 1.31.0610

Dear Forum,
Can somebody please advise how to fix this install problem?
- I ran ThinkVantage System Update (v. 3.14.0029) on my Thinkpad T43 (Windows XP Pro SP3)
- I selected and installed all critical and recommended updates
- Reboot went fine without any noticeable problems
Then I ran ThinkVantage System Update again
- A new critical update 'ThinkPad Hotkey Features Setup' (v. 1.31.0610) appeared
- Selected download and install
- The system reaches 'overall progress 91%' then a box appears saying
' Please uninstall the current package first before installing a previous version'
'FN Onscreen Display Version: 3.40.01 Installed Version: 6.10.01'
'ThinkPad FullScreen Magnifier Version: 1.17 Installed Version: 2.15'
'ThinkPad Web navigation keys agent Version 1.11 Installed Version: <--'
I am not sure what the '<--' is for the final item, but that is what shows on the screen.
If I click cancel for the above box, the system shows '1 Package was successfully downloaded and installed'. Moreover, 'view installation history' shows 'Thinkpad Hotkey Features Setup - Version 1.31.610 Status: Installed'.
Thank you in advance for your help.
Best regards,
Harryredknapp

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HotKey Features Intergation

Hi,
I would like to know what does the switches for the HotKey Feature Integration Setup.exe file mean?
/S /B /H
I tried installing with above switches but I still get some flash screen popping up and disappear. Is there a way to make it totally silent?
Thanks and regards
Superz202

Yeeeah, thank you very much. That worked . And by the way, the caps lock on-screen notification also works.

Wireless not seen after TP Hoktkey Features Integration Pkg 3.52 install

For years I have seen posts about problems with Access Connections and have been grateful that we have had no issues with it. (Three T61 7568-CTOs in the family). Not so until a recent 'recommended' update for TP Hotkey Features Integration Pkg 3.52. After installation, I got a message saying the radio was turned off - it was on physically (light underneath screen is on) and I could not get it to turn on. Of course, no networks could be detected. Wireless is Intel 4965AGN.
After hours of pouring through forum posts (none real recent, however) and tried different things - uninstalling each component in the integration package, uninstalling Access Connections, making sure the wireless didn't power off, and reinstalling the 2 software packages.
I am now connecting through Windows Wireless Service (some pain there, but at least Windows eventually turned the adapter on), but wondered if any experts out there have figured this out.
T61 7568-CTO 2.4GHz
Vista Business
3GB RAM
wireless Intel 4965AGN
Solved!
Go to Solution.

FYI, the current version of Power Manager is 3.62
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT050904
Cheers,
Bill
I don't work for Lenovo

Hotkey Features for multi monitor mode

I'm working with my T60 on docking station connection to 2 screens. When I want to switch the primary and secondary screens, the Hotkey Features package allows me to do so by pressing "Fn+Space".
The issue is that I'm using a docking station with regular keyboard that does not have a "Fn" key, so I need to open my laptop and do it from there. The other alternative is even more complex in the Intel driver display menu.
Is there a short and easy way to switch the place of my primary and secondary screens using the extended keyboard?

Hi wile_coyote,
Welcome to the forum!
I think best solution is buying a lenovo keyboard that comes with Fn key:- http://shop.lenovo.com/SEUILibrary/controller/e/web/LenovoPortal/en_US/catalog.workflow:item.detail?GroupID=38&Code=55Y9003&current-category-id=E9ADAEB6787146E29B78400A33E7FE8A&&hide_menu_area=yes
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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Problem Hotkey Features 2.23.000

Hi there,
we have a big problem with the unattended Installation of hotkey features, because during the installation of hotkey features a GUI splash ups, the GUI doesn´t need interaction, but if you install it via altiris deployment solution, the hotkey feature is install at an other users context. so the installation doesn´t work.
Is there a really silent switch setup /s produce this GUI. or is there a fix for this problem ?
Cu
Martin

We have exactly the same problem. We are developing a new unattended install for 20 new Thinkpads, and we will need to package this software ourselves now, just because /S does not work.
Other IBM components that use the same install, also do not work correctly, such as the Thinkvantage Productivity Center setup

ThinkPad Hotkey Features Integration 3.89.0000 On Screen Display and Mute Button Fail

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