ThinkPad T40 Screen Problem

Hello. I have a thinkpad T40. Turns on fine runs perfectly with out any faults until i move or shake the monitor part of the laptop, then the screen goes black. In order to get the video back in the monitor but the backlight stays on. Only the pictures is gone. i have to move the monitor part until the picture appears againg. Can any of you guys help please?

You may need a new LCD screen. As the cable is exposed on the bottom left side of the display. It is possible to be damaged. (I am currently working on a T40 for an uncle) I noticed that yesterday that it is a long black strip that is not covered by anything.
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Similar Messages

T430 Thinkpad gray screen problem

Hi
I have a Thinkpad t430 that I bought last September. Past few days, suddenly the screen turns grey, and only way to reopen windows is to repeatedly hit the power button. It will not boot most times. Sometimes, when I am working suddenly everything starts turning gray and system freezes.
What is the problem? I don't do gaming, and use my laptop only for browsing, and for MS Office.
Thanks.

Do you have discrete (NVidia) graphics? I have not seen or heard of this problem on T430, but my first thought is that the graphics memory might be sick. Do you have factory warranty remaining? If so, this is the time to use it.

Blue screen and restart / ThinkPad T40 2373-94G Windows 7 and 32MB ATI Radeon 9000

Hello !
I'm having a lot of trouble with video driver for windows 7 for ati radeon 9000.
There is no driver for windows 7 and I tryed with driver for winXP, ... etc and didnt find any solution .
Actually driver for windows xp actually works on windows 7, but as soon as I tried to open any application or game I got blue screen with error and computer reboots...
Thank you for any information or solution !
My computer is :
Product: ThinkPad T40 2373-94G [change]
Operating system: Windows 7 [change]
Original description: P M 1.6GHz, 512MB RAM, 80GB 4200rpm HDD, 14.1 SXGA+(1400x1050) TFT LCD, 32MB ATI Radeon 9000, 16x10x24x/8x CD-RW/DVD(slim), Bluetooth/Modem, 1Gb Ether, Intel 802.11b , Sec Chip, UltraNav, 9 cell Batt, WinXP Pro

Welcome to the forum!
As I'm sure you know by know, your GPU is not supported in W7.
That being said, take a look at this thread:
http://forum.thinkpads.com/viewtopic.php?f=57&t=77964
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

Need ThinkPad T40 RecordNow Driver and Speaker problem

Hi,
I have IBM ThinkPad T40, Type 2374-W25. Can any one tell me where can I get original RecordNow driver. Whatever latets driver supported by lenovo required original driver.
My LapTop speaker's were working previously. But now they are not working. I have installed Audio driver's so if I connect external speaker it works. Some where I read that after installing wlan driver on T40, people started getting this speaker no sound problem. Is there a way to resolve this issue.
-Raghu

Welcome to the forum!
Downloading the driver is just the first part of the process, after that it must be unpacked from the appropriate directory.
For instance, your ethernet driver must be unpacked from C>Drivers>Win>Ethernet to become functional.
If you post the full 7-character model number of your T40 (237?-???) we would be able to assist you better.
Hope this helps.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

IBM ThinkPad T40 - Will not start up - Please HELP!

Hi!
So, I have an IBM ThinkPad T40, and for some reason it will not turn on, The Power Indicator is lit up, as is the battery indicator acknowledging that my computer is plugged in. It worked earlier today when I was at the public library (around 5pm-8pm) but now at 12am when I am attempting to turn it on, it looks as if it's turning on, but nothing happens. I can feel the hum of the mother board, as if it is booting up. Yet, the screen remains blank.
Does anyone know what I can do? I'm unemployed at the moment and use the computer to do art commissions for people, so it and Unemployment benefits are my only source of income. I can't really afford technical support. The computer was a gift from my mother, and I'd really like it to continue working!
If you have a resolution please either reply, or contact me at [e-mail removed]
Thank you,
TurtleSensei
Moderator Note; e-mail removed to prevent the spambots finding it.
Message Edited by andyP on 08-08-2009 11:31 AM

The first thing I'd do is connect an external monitor to see if that works. (Remember to use Fn-F7 to toggle monitor modes.) If an external monitor works then you've got an LCD-related problem, probably a defective inverter card or CCFL backlight.
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

T40 Screen goes dark - still very dimly lit

HI all, I have a thinkpad t40 that i use for school, just word processing and stuff like that. I am having a problem with the screen. I will be using it, (either plugged in or battery) and all of a sudden the screen goes extermely dark on me. I can still barely make out the desktop but its unusable. I did some googling and found other people have been having this problem. Seems the only fix is to buy a new inverter for the screen. I wanted to check and see if there was anything else i could do before buying one and investing my time to take it apart....Thanks alot!!!
Doug

assuming you've already increased brightness to maximum (Fn-Home repeatedly), and the screen is still not bright enough, then it would seem that the fluorescent backlighting is dying.
the inverter (converts low voltage DC to high voltage AC) which powers the fluorescent tube(s) could also be at fault, but ime, it's more likely that the lighting itself is on its way out.
as george has already mentioned, a key indicator that the fluorescent lighting is dying is the 'pinkish hue' (where there should be bright white), particularly when the system is starting from a cold state.
i'd start with replacing the inverter, since it's the least expensive item, but i strongly suspect the problem is actually the LCD panel itself (backlighting), and that will cost considerably more to replace... but on the bright side, it's not difficult. if you decide to make the repairs yourself, be sure to take a look at the T40 Hardware Maintenance Manual first; it shows how to disassemble & replace the inverter and LCD panel.
btw, temperature extremes and physical shock can have a very detrimental effect on the fluorescent tubes and cause premature failure, ime.
it should also be said, these **bleep** fluorescent tubes die much too soon!

X61s: lost Thinkpad welcome screen

I just got an L2440p external monitor to use with my X61s (and T60p.) After messing about with this combination I no longer get the standard Thinkpad welcome screen when I power up the X61s. I suspect there is some conflict between the built-in Windows screen property settings, Intel's GMA driver/applet and various ThinkVantage software like Presentation Director. Toggling Fn+F7 doesn't seem to help. The X61s runs Vista Business.
Any ideas on how to get the Thinkpad welcome screen back?
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30
Solved!
Go to Solution.

> are you missing the welcome screen when powering the X61s with or without the L2440p attached?
Either way. During power-on the screen remains blank all the way until Windows Login. Even the standard Windows boot progress bar is absent.
> what do you have set as the default boot display device? this can be accessed in the BIOS
That's the problem. I can't get into the BIOS because I can't see the ThinkPad screen. (Well actually I can, by pressing the ThinkVantage button, but I can't see what comes up thereafter.)
BTW my T60p and earlier ThinkPads all had a Configuration Utility where among other things I could forcedisplay settings. I notice this utility is AWOL on the X61s.
Edit: My error. I had the L2440p powered off but not disconnected. After I disconnected the VGA cable the Welcome screen came up on the X61s and I was able to go into BIOS Config to set Display to "Both." Now if I power-on with no external display the Welcome screen comes up on the X61s. But if the L2440p is connected, even though I set "Both" the Welcome screen comes up only on the L2440p. What's going on?
Message Edited by hausman on 12-31-2008 10:12 AM
Cheers... Dorian Hausman
X1C2, TPT2, T430s, SL500, X61s, T60p, A21p, 770, 760ED... 5160, 5150... S360/30

IBM Thinkpad T40 volume applet???

I have bought an old Thinkpad T40 recently and managed to install Arch and XFCE4 successfully.
Now I'm trying to get everything working.
My question is about volume applet (or maybe it has an other name?).
Initially I ran Ubuntu live CD on it and noticed nice window popping up (at the bottom of screen), when I pressed the volume buttons on keyboard.
Can I get something similar in Arch (XFCE4)?
Volume buttons work - they just visually don't change anything.
Thanks in advance,
Zig

Thank you!
Tpb does the trick.
But I still have one question.
There is a Archwiki entry Thinkpad OSD which says:
~/.kde/Autostart/tpb-startup.sh:
# Start Thinkpad OSD daemon
if [ -x /usr/bin/tpb ] && [ -w /dev/nvram ] && [ -r /dev/nvram ]; then
/usr/bin/tpb -d
fi
I'm Gnome user and can start /usr/bin/tpb -d from console, but it seems doesn't work when I add it to auto started applications.
What could be wrong in this case?
Thanks,
Zig
Last edited by ziggy (2008-02-04 08:01:30)

How to How to install ATI Radeon HD2600 driver on bootcamp 3.0 windows 7 partition w/black screen problem

Ok....so i've posted this question in a different way, and i gotten several "scratch the surface" answers from people just saying to install "Ati catalyst", or insert the os x dvd and run set up.exe, and update to boot camp 3.1 or 3.2...while these all seem like great suggestions, I am finding myself needing more specific direction or "hand holding" so to speak.....here is the MAIN problem...
The Background/history
I used boot camp (3.0, and i found updates for 3.1 for imac and for windows, but can't find for mac pro, AND they all are ".exe" files which run on windows..which as you'll see is the big part of my problem...So I recently updated my mac pro (with the ATI Radeon HD2600 graphic PCIe card with 10.6.7 from 10.5.8. I created a single partitioned drive to install windows 7 professional 64 bit. The download software function didn't work (Thanks, APPLE for that poor level of support) so have to select the option that i have already downloaded, or have other media with the drivers already on it....i restarted with the windows 7 disk in....
The installation of Windows 7 Pro 64-bit
So the installation of windows 7 seemed to go flawlessly, was able to use my existing 23" hd apple cinema display (so somehow it has drivers that work with the graphics card, or maybe the motherboard's on board video components) and i select english, and install now, custom, blah, blah, blah...installation causes a few reboots, then restarts ultimately back in os x since that is the default boot os i use on this desk top and have to do the "opt" button to select booting in windows....so when i try restarting in windows, now using the actual boot drive on which i am installing it, it ran through another reboot or two, but then after that, my display goes black.... in the communities, the solution sounds super simple... "go download the ATI catalyst for the black screen problem....windows 7 doesn't have device drivers that work with the ATI radeon hd2600...no problem, just go download and install...."
The problem, re-emphasized : I cannot even finish the install for windows, because of this driver problem....i cannot see anything....I have tried to reboot in safe mode, and that then seems to invoke whatever basic drivers that do work, likely through the motherboards onboard video vs the actual graphic card, and the screen works and says that it's wanting to complete the installation, so i'm thinking awesome this is gonna work....and then.. "windows installation was not completed and cannot be completed in SAFE MODE, need to restart, blah, blah, blah" pops up...and forces reboot...so Safe Mode allows me to see, but won't allow me to finish the install of windows 7...and without completing the install i can't run (ranther I DONT KNOW HOW TO) any of the various .exe files everyone is telling me are the solutions to my problem...like update 3.1 and 3.2 bootcamp...they're all .exe files? not sure why, because bootcamp runs in 10.6.7 i thought, but whatever...it needs running Windows to execute...then the ATI radeon hd2600 driver for windows 7 that i downloaded from the site has an installation program that is an .exe file, which needs windows to run... Does this make sense, why i can't just use these fixes, that seem to be the only fixes out there....so can someone school me step by step here (not just the highlights) of how to update bootcamp, and how to install the ati radeon driver without having been able to complete the windows 7 installation because the monitor goes and stays black????
This is so very frustrating for the record...and any substantial help "not just go download this..." would be immensely appreciated.
Some other things i've been told to try that i've tried and nothing seems to happen as i'm told it will....
---I've been told to install the osx dvd and run "setup.exe" - AGAIN...it's an exe file...and 2 - when i put in the os x file it just wants to re install 10.6...so need more help if this is even a real solution to understand how to make it work...
---I've been told to update boot camp to 3.1 and/or 3.2 from 3.0, using Apple Software Update....Well, my software update is saying everything is up to date and there is nothing new to download at all, and when i reverify the bootcamp version it is still only 3.0.2...and again downloading the updates from www.apple.com/support/ for 3.1 and 3.2...all of those are .exe files...need windows to run them...again, refer to the problem described in detail above...
---I've been referred to the black screen on imac early 2011 thread saying it should fix my problem...and reading it it SEEMED like the most promising resolution...it involves creating a boot flash drive for windows 7 and an xml file that sets the imac drivers to auto install during the windows installation..and it got me farther than anything else..but still ultimately ended up in the darned black screen...my assumption is that it's because it's for imac and not mac pro so not ati-radeon specific drivers....ok....that's enough..please...anyone who thinks they can help...your help is desperately needed...thanks so much in advance!

hey Hatter, thanks so much for getting back...so just to be super clear...is there no way to install the drivers using an exe file given my current state? no way to do it with command prompt or something? if can make work with existing card, i'd prefer it...now when you say it's 'toast' how do you mean? it works well with the os x partitions and always has...so i'm not sure i follow, just want to be clear...
Now to your point of starting with only the one drive installed...so i would put that bootcamp drive in bay 1 and disconnect the rest...i'm not totally sure what you're suggesting the effect should be of doing this? just that i'm just installing windows without the bootcamp deal...but if windows 7 doesn't support the ati radeon hd2600, it still will go black screen no? or you're saying it will run video through the motherboard if it's the only bootdrive, and will run all the way through the windows install without trying to switch over to the hd2600? (slrry flr these questions..just really want to make sure i understand what you're telling me..thanks so much for your patience and help by the way...it's very greatly appreciated...your support is priceless!
So now, assuming none of the above is possible...referring now to the ati 5770 that you referred to...you mention it works with 10.6 well, and that windows 7 supports it ...2 questions on that
1) Windows 7 supports" meaning, out of the box windows 7 supports it? or will i have to install drivers still through some update, because again, if that's how i have to do it, then won't work, cuz can't start windows to see anything to install any drivers or run any thing at all...so it would have to just work with initial installation.
2)hardware wise for my Mac Pro 3,1...intel dual quad core xeon, blah blah....will this card work? it's a PCIe and should fit on my board no prob, etc?

Trying to update OS to fix White Screen problem.

Hello, I have had my Blackberry 8520 on a Virgin contract for about a year and a half now. Recently it has started randomly just changing to a black white screen that won't allow me to turn it off or perform any functions. The way I temporarily fix this is to plug it into the charger which acts like a reboot and brings it back to normal (pulling the battery to reboot it just restores the white screen after loading). In trying to find the resolve to this problem, which I haven't yet, I rang the Virgin helpline who told me to update my OS. I currently have the version 5.0 Bundle 1096 and I am trying to update it to the 5.0 Bundle 1168. I have been having increasing problems with trying to do this. I updated my desktop software for Blackberry but updating through this software always brings up the message at the install stage (after backing up my data) - "An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." My internet is working fine and I have tried many times to update through this way. I have also tried updating through the blackberry website "web based updates area" that brings up the same message. Looking through over message boards, I tried the attempt at updating through the LOADER.EXE way. However after trying to download the OS manually to my computer, which my internet explorer thought was dangerous, it came up after with another error message - "Error 1335. The cabinet file 'Data1.cab' required for installation is corrupt and cannot be used. This could indicate a network error, an error from reading from the CD-ROM, or a problem with this package.' I am now out of ways to try and update my Blackberry and have no idea how to solve the white screen problem. Any help would be much appreciated. Karen x

Just to specify the final type of the updating I tried was following the instructions on this links - http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html I choose Europe, Virgin Media, Blackberry curve 8520. I got the software on to my computer and the error message that came up, appeared after choosing language and agreeing to the terms and conditions and starting the installation. Sorry about the big clump of writing; the post removed all of my paragraphs when I posted it. New to this! And need help! Thanks x

Screen problem making iPad unusable

My iPad2 is 15 month old and has developed a strange screen problem. It seems to have developed a mind of its own, typing ahead with random characters, doing its own thing when scrolling and trying to select in apps. Two days ago Apple support said restore to factory settings which I did. Same problem came back. Yesterday Apple support said the same thing which again I did. Same problem came back Today Apple support say it's a hardware issue out of warranty. We had a polite discussion about EU legislation but to cut a long story short, they basically said "sorry about that, but there is nothing our policies will let us do, you're on your own"
Not exactly the response I hoped for. So I've now got an iPad that is basically useless, unless I want to use it as a door stopper.
My business made a strategic commitmnt to Apple in Mid 2011 and this iPad was part of our shift away from PC/Windows. It's the first time I have needed to deal with Apple Support, and while each of the people I have spoken to have been professional, understanding and helpful, they have been unable / not allowed to assist any further.
Yes, we could have taken out Apple Care Agreements. We chose not to on the basis of 2 year statutory warranty and Apple's reputatiuon for reliability. Seems I made a big mistake here and am left wondering if we made the right decision in going down the Apple route. Our investment in Apple hardware and software is massive for an SME and our workflow depends on iPads.
I'm left with a problem. Thanks Apple.
I'm still a fan but my blinkers have been removed. No longer will you be giveen the benefit of the doubt when you screw up - Maps, WiFi etc - as you have had a direct and negative impact on my business and missed a chance to keep a very happy customer on board.
Does it help to post this? Not really, but it's off my chest.

And you are within your "rights" to post this. But you do realize that we are not Apple employees - correct? We are just other users like yourself. If you feel that you have been treated unjustly, move up the Apple chain of command. Politely demand to speak to the next higher up and go from there.

W540 stuck on ThinkPad splash screen

I've got W540 (32GB RAM, 500GB HDD) running Windows 7.1 64bit that is constantly getting stalled at the ThinkPad splash screen during powerup.
It will often stall at the "ThinkPad" splash screen.
Other times it will stall at the "ThinkPad" splash screen with the "To interrupt normal startup, pess Enter" message displayed.
I've seen other entries that reference this issue with:
- using a SSD, I'm a standard HDD.
- a broken USB port. Mine all look OK (is there a way to actually test them?)
I've updated to the latest Bios and reset the Bios defaults with no change.
I've run the hardware diagnostic tests and found no errors.
When I say "stall" on the splash screens I sometimes find if I leave it alone long enough (maybe 5+ minutes) it will continue to the normal Windows boot up.
This is the 2nd W540 out of a pool of laptops to display symptoms similar to this.
Anyone got information on what may cause a stall at the ThinkPad splash screen?
Thanks.

Not knowing your exact set up, but KNOWING that this is a blind black box with no activity light like a normal workstation, you need to do workarounds.
Normally, on my older workstation, I could see the HD light blink and the rate would give me an inkling of the process.
The WORKAROUND: we now need to calibrate your computer clock to your watch, or use a cell phone time keeper which would already be synced if the W540 is connected to the WiFi (no switch so the W540 has to be connected, unless there is no access point). As an aside, I have found that when there are large MS updates, like last Tuesday, or other such WiFi connected updated, the compute also hangs with the user having NO KNOWLEDGE that the WiFi is talking / or calling home to some cloud device.
Back to the workaround: Boot the system, and when there appears to be a crash or hang in the sequence, note the time of the 'event' and also note the time when it appears to restart. Once properly booted, and I cannot tell you how often this has happened to my W540, check the even times in the [Event Viewer]. Too long to explain, Google the term "Win 7 Event Viewer", or check this:
MS Help - Event Viewer
Then find out where the computer chokes and restarts by checking the time in the events and the cause. These are i/o routines which the Lenovo Gods have decide to shield us from such WORKSTATION task.
FWIW, often I get <Program Not Responding>, when in fact it is performing a numbers intensive task.... yet I cannot tell what is happening as there is no i/o light. Usually unlocks when the task is finished, which may be what is happening on your system. You need to find out the task that is causing the wait.
Odd, the Lenovo Gaming machines Y50 have these lights, albeit atrophied: see lower 4 indicator lights....

I can't reinstall Windows Xp pro SP3 from installation disk on my IBM Thinkpad T40

Dear folk,
I have bought used IBM Thinkpad t40 in Germany.
It has Windows XP in German, wich works well but it makes some dificulties while I am using some functions.
I decided to reinstall Windows XP Pro in English.
My Windows XP Pro CD instructed me to install XP from BIOS.
This is how it works.
I got to BIOS by clicking blue button "IBM acsess".
I have got to BIOS released in 15/05/2003.
My Win XP Pro CD instructed me to press Delete to boot Cd-Rom and run Win XP installator.
Meanwhile, pressing "Delete" button did not produce any effect.
I got to Start up menu in BIOS, then I tried to run CD-Rom to run Windows XP from my installation CD.
But it has not produce any effect.
System stayed still.
As result, I can not install Windows XP English version.
Please, hint me how can I reistall Windows XP English on my notebook.
May be something with old BIOS version and I has to update it?
Should I use other menu in BIOS for installation (actually I used all of them)?
Or anything else? Please, advice.
Or I has to learn German? )))
Looking forward for any help.
Cheers
Vittor

Hi and welcome..
leave short your german XP on your T40 ... you need it to update BIOS..
first i prefer to update your BIOS ... Download this T40 BIOS
Version: 1RETDRWW (3.23) Release Date: 2007/07/03
you see this is abit newer ... follow the instructions to update...if update is successfull...you can go in BIOS
look at tab startup ... change startup sequence so that DVD/CD Drive is on first place and usb-device on second and HDD on third you can move this via F5 / F6.. exit and save with F10 ...
Download all drivers that you need from this page and save them on extra USB Stick or external HDD...you will need this to complete your install after XP is fresh installed
T40 Driver Table
Insert your English XP with SP3 in DVD/CD Drive and restart...
if a message comes press space to install from CD ...
follow the instructions.. delete (format drive C: where the german XP is ... and install XP in english..
when installation process is done... look at device manager you see many yellow questionmarks ..no installed drivers... Now use the pre-downloaded drivers from external HDD/USB Device... keep in mind that drivers are compressed when clicking on that the driver first deflates to c:\drivers\win\ [foldername]... sometimes you have to go in the correct folder and start setup to install it for real...
or you can install TVSU ThinkVantageSystemUpdater:
TVSU
that helps you .. but in that case you have to install Wireless or Cable Network first...
i dont prefer this because at this time you dont have a antivirus program ..
a small and good advice is AntiVir you can freewareversion download here
Free Antivir English
So good luck ...with fresh "english XP" on your T40...
sincerely KalvinKlein
Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

Screen problems with photoshop elements 10

I installed Photoshop Elements 10 and Premiere Elements.
Premiere Elements works allright, but Photoshop E 10 gives screen problems.
De menu's on the top roll out, but there is no text in them.
The screen in Organiser is distorted.
I reinstalled P E 10 but the same problem accurs.
I dit a computer reset to an earlier date and installed Ph.E. 10 again but the same problem. No text in the topmenus and a distorted screen in Organiser.
Letters become 6x larger than normal.
All my other programms work fine. I never had screenproblems.
I use Elements 8 now again and that works fine.
I use: Windows 7
Card: NVIDEA GeForce GT 220 resolution 1680x1050
Do I have to remove Elements 8 before installing Ellements 10? Is that perhaps the problem?

Ken, The problem is: The buttons don't work. So I cannot use Edit...
But:
I reïnstalled Adobe Elements 10 for the 4th time
Cleaned my register again.
restarted my computer
Did a computer reset to an earlier date
Installed Elements 10 again but .......not the try version of Premiere Elements.
Now Elements 10 has a normal screen.
This was a try and error sollution. I hope it will last.
Jan

Can anyone identify screen problem that freezes (pic)

Can anyone identify my screen problem that freezes? Alternately I get this image all over screen (see pic) or just a few horizontal dotted lines.
I have to force reboot.
Any thoughts appreciated.
iMac27, 3.5Ghz i7, 32 Gb ram, 3T drive.
Mavericks 10.9.5
I use the Adobe CC suite the most.
Thank you.
ETRE report prior to this image
Problem description:
iMac keeps freezing and returning to login
EtreCheck version: 2.0.11 (98)
Report generated 4 November 2014 2:45:09 pm AEDT
Hardware Information: ℹ️
iMac (27-inch, Late 2013) (Verified)
iMac - model: iMac14,2
1 3.5 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
NVIDIA GeForce GTX 780M - VRAM: 4096 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:15:11
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD imac27 (disk5) / [Startup]: 3.11 TB (2.84 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk3s2 3.00 TB Online
SAMSUNG HN-M101MBB disk1 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
disk1s2 (disk1s2) <not mounted> : 999.86 GB
Boot OSX (disk1s3) <not mounted> : 134 MB
SAMSUNG HN-M101MBB disk2 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
disk2s2 (disk2s2) <not mounted> : 999.86 GB
Boot OSX (disk2s3) <not mounted> : 134 MB
APPLE HDD ST3000DM001 disk3 : (3 TB)
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Recovery HD (disk3s3) <not mounted> [Recovery]: 650 MB
Macintosh HD imac27 (disk5) / [Startup]: 3.11 TB (2.84 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk3s2 3.00 TB Online
USB Information: ℹ️
VIA Labs, Inc.          USB3.0 Hub
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Wacom Co.,Ltd. Intuos PTS
VIA Labs, Inc.          USB2.0 Hub
Fitbit Inc. Fitbit Base Station
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
LaCie Little Big Disk
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.wacom.wacomtablet.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.koingosw.MacCleanse4Helper.Reminder.plist Support
[loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist Support
User Login Items: ℹ️
Creative Cloud Application (/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
EPPEX Plugin: Version: 4.1.0.0 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 Support
Safari Extensions: ℹ️
Dashlane
Pin It Button
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
WacomTablet Support
Backup size 2.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      7% Safari
      5% WindowServer
      4% WacomTabletDriver
      1% WacomTouchDriver
      0% powerd
Top Processes by Memory: ℹ️
241 MB WindowServer
213 MB com.apple.WebKit.WebContent
206 MB com.apple.IconServicesAgent
206 MB Safari
172 MB mds_stores
Virtual Memory Information: ℹ️
27.84 GB Free RAM
4.04 GB Active RAM
708 MB Inactive RAM
1.76 GB Wired RAM
518 MB Page-ins
0 B Page-outs

I ended up calling Apple Support twice. After first time when we checked drives etc, the second time they said we had done everything and it must be a hardware issue. It had to have a logic board replaced.

ThinkPad T40 Screen Problem

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