Thinkpad t42 mouse and keyboard don't work after factory reset

I get to the system preperation tool 2.0 but i cant click or select anything . Same thing happens if i turn the machine on and go into safe mode - the keyboard works to select safe mode but when I get to safe mode they both don't work. they both work if i go into the IBM recovery menu.
Any help would be appreciated
Thanks
DK
Solved!
Go to Solution.

Hi DK,
If you are using the Rescue and Recovery to reload Windows, you should never see the "SysPrep 2.0" appear. Are you using the orignal recovery CDs to reload windows or booting from the F11 partition? To fix this problem, I would simply start the process of reinstalling Windows again.
Go to this website and follow the guide for Using Rescue and Recovery to Recover your OS
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-70803
If you are still seeing the "System Preparation Tool 2.0" after reloading Windows, do the following:
Step 1: Under the "Options" box, make sure the following are checked:
"Don't reset grace period for activation"
"Use Mini-Setup
"Don't regenerate security identifiers"
Step 2: In the drop down menu for "Shutdown mode", change this setting to "Quit"
Step 3: Click the "Reseal" button
This should resolve your issue. Be sure to reload the OS using R&R FIRST before doing the above steps.
Regards,
Mark
Do NOT PM me with technical issues. Post in the forum for assistance. Thanks

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