Thinkpad T420 Integrated Camera § Windows 8.1 ?

Hi Lenovo,
The Integrated Camera on my Lenovo Thinkpad T420 don't work on Widnows 8.1.
In device manager I see: Unknown USB Device (Device Descriptor Request Failed)
I already have installed camera drivers for Windows 7, Lenovo System Update, Lenovo Settings Dependency Package.
Any other suggestion?

Hi Imarh,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with Camera on your ThinkPad T420.
Right now your system is installed with Windows 7 or Windows 8.1?
Can you able to see imaging device in Device manager; is there any yellow mark in that?
If it is Windows 8.1 and it is showing Unknown USB Device in Device Manager, please provide the hardware ID.
Hope to hear back soon!
Best regards,
Hemanth Kumar
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X220 integrated camera Windows 8.1 not showing up

Hello,
Im using X220 with Windows 8.1 Pro.
Under Fn + F6 i have TouchPad, Wireless, Battery, Audio
I installed:
- Lenovo Power Management Driver 1.67.04.05
- Lenovo Settings Dependency Package 2.2.0.28
- Lenovo Solution Center 2.4.003.000
- Lenovo System Update 5.06.0016
- On Screen Display 6.71.00
- Ricoh_media_driver_v2.22.18.01
- ThinkPad UltraNav Driver 16.2.19.14
- ThinkVantage Active Protection System 1.79.00.03
And from Microsoft Store:
- Lenovo Settings - which run when i hit fn+f6
Non of driver updater find the built-in camera, same with Deviace Manager.
Lenovo System Update dont download any camera related software.
I understand that somekind of driver need to be installed to be able to turn on the camer.
But non i found activate it.
From what I read it should be in Lenovo Settings with Audio settings, but sadly nothing there.
When I start the build in app "camera" from Windows, it tells me there is no atached camera.
Those are the Lenovo x220 related installed application that showed up in Add/Remove Software.
Sadly the only camera driver from Lenovo page which is: Integrated Camera Driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP - ThinkPad , dosn't help.
Solved!
Go to Solution.

Thank you for confirming.
Here's what I get for your MTM:
ThinkPad X220 (4291-TGY)
i5-2540M(2.6GHz), 4GB RAM, 320GB 7200rpm HD, 12.5in 1366x768 LCD, Intel HD Graphics,
Intel 802.11agn wireless, WWAN option,Bluetooth, 1Gb Ethernet,UltraNav, Secure Chip, 6c Li-Ion,Win7 Pro 32
I notice that there is no mention of a camera. Are you sure your X220 has the physical device installed?
If you use your MTM and your serial number here: http://support.lenovo.com/us/en/ibasepartslookup
you should get back a listing of the components installed in your machine at its build. The list can be somewhat cryptic, so please feel free to post it back here and we can dig further.
Regards.
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X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
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T420 Integrated Camera Issues

I have the T420 with RHEL 6 running on the local drive and have Windows XP and a Windows 7 VM created in the Client for Linux virtual software. I can not get the intergrated webcam to work at all in the VM's. I've tried to load the driver but it won't finish due to the webcam not being found at all in Windows. It works just fine in RHEL 6, but no software is made for webcam chatting for this OS.
Does anybody know how to get the webcam feature to pass through to the VM's? I have added the USB device option in the Open Client for the Chiconey Electronics Ltd Integrated Camera.
Or is this a supported opton at all? It would be very nice to be able to use the webcam.
thx

Hi keithrees,
Please try install/overwrite web cam driver.
Integrated Camera Driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP - ThinkPad
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS015018
Fred
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Thinkpad T420, Integrated Graphics, Dual Monitors

Warning: this isn't really a problem thread. I've looked and looked but can't find a definitive answer for my question.
I'm seriously considering a Thinkpad T420 for a new work laptop. I've heard great things from many people, but the most important question has yet to be answered: if I get one with integrated graphics (Intel HD 3000), will dual monitors work with VGA and DisplayPort with a DVI adapter? It's crucial that I'm able to use two external monitors simultaneously and I'm sick of using TwinView because I can't rotate a monitor. Can anyone confirm that this works?

according to tabook.pdf
Intel HD Graphics 3000 in processor,
external analog monitor support via VGA DB-15 connector and
digital monitor support via DisplayPort (supports single-link DVI-D via cable 45J7915);
supports dual independent display;
Maximum external resolution: 2560x1600 (DisplayPort)@60Hz;
2048x1536 (VGA)@75Hz; 1920x1200@60Hz (single-link DVI-D via cable 45J7915)
So, it looks like the hardware is certainly capable of it.

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I have a Lenovo T420 and have some funky issue with my Integrated Camera. The camera seems to crash whenever I pull the display closer towards the keyboard. And if the display makes a 90 degree angle or less with the keyboard it never works. See below drawing for problem details.
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The integrated camera is can't be detected!
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Help

Hi AnchorsT,
Were there any upgrades done to the system recently?
Has there been any dropped or anything?
How long have you had your system and how long has the camera not been working?
What operating system are you using?
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Hi there,
I have a problem with integrated camera in my Thinkapad Yoga. The camera doesn't work. In manager device there is no such thing like camera. I have installed the newest drivers from Lenovo website but is didn't help. Lenovo Solution Center is reporting about unknown device which is not installed but i can't figure it out what is it.

Hi,
Camera is a USB device. Try updating the USB hub drivers. Update BIOS to the latest version as well. Now try installing the camera drivers.
If it didn’t help, it sounds like a hardware issue with your camera. The cable might have got unplugged or the camera itself would have gone faulty. I would strongly recommend you to contact our technical support for assistance.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
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Mithun.
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My Integrated Camera has disappeared from the device manager listing, and "USB not connected". Further, the USB Controller has an "Unknown Device" with no driver. None of my USB ports work beyond power. I cannot find any drivers or other way to resolve. Any suggestions?
Thanks in advance for assistance!!!

Grab the latest chipset driver package from Intel's download center, and run the setup EXE with the -overall switch.
https://www.raymond.cc/blog/the-proper-way-to-fully-install-intel-chipset-driver/
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Thinkpad T530 Integrated Camera no longer works

Hi, I bought my ThinkPad T530 laptop in August of this year and about a month ago I used the Lenovo ThinkVantage updater and it updated the driver for my web cam. Ever since then it has stopped working.
Whenever I open the web conferencing menu, it only shows options for the microphone, and nothing for the camera. I have tried hitting Fn+F6 and accessing it via other software e.g. Skype, Oovoo, Picasa. And they say that my webcam cannot be detected.
When I checked for the webcam in device manager it said it was installed and working properly, and that the driver was up to date. I went to the lenovo website and downloaded the driver for the camera from there (g1ca16ww) and tried to update the driver manually hoping that that would fix the problem. Alas, it did not. I also checked the BIOS settings to make sure that the camera was enabled. It was. So then I tried to reinstall the driver by uninstalling it, and using the driver I downloaded from the Lenovo website to reinstall. It installed properly, but now the webcam is no longer listed in the hardware manager and the dropdown for Imaging Devices, where it was located before, is no longer visible. I also rechecked the BIOS menu to make sure the camera was still listed there and it is. I do not know why it isn't working. Does anyone know how to fix it? I have also tried system restore and that didn't work either, the device still isn't listed. I don't want to have to wipe my computer. Please help.
Solved!
Go to Solution.

Hi HLemieux,
I researched your issue and this is what I found from the Lenovo Assisted Search:
"If your webcam on your laptop is not working, try these following steps:
1. Be sure your webcam driver is installed. (It can be found at http://consumersupport.lenovo.com/ot/en/DriversDownLoads/Drivers.html)
2. By checking the webcam if it is disabled by Fn+Esc.
If you see the cross line on the webcam sign press to Fn+Esc to enable the webcam.
3. If you do not see the webcam sign on the right corner of display after pressing Fn+Esc, be sure your Energy Management is installed. (It can be found at http://consumersupport.lenovo.com/ot/en/DriversDownLoads/Drivers.html)
After you download the Energy Management driver from Lenovo Website, install the software.
During energy management installation if you see the window as below “Utility” must be selected for Fn hot-key application (Utility is a software package under EM)
4. After installation of Energy Management please perform step 2 to enable Webcam if it is disabled."
Try this and let us know how it works for you.
Have a GREAT day!
Be AWESOME Everyday!
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Thinkpad T530 Integrated Camera not working

Hi Folks,
I got my thinkpad T530 last week. I tested the skype after opening the box and it works. Then I took off the original 320G HDD and put my 830 SSD on it, reinstalled the win8 and blah blah blah.
Just last night when I tried to chat with my parents on skype i found out the the camera is dead. I tried by doing so:
1) according to others threads I uninstall most of the unnecessary drivers;
2) reinstall the camera driver;
3) deleted the ricoh media driver;
4) updated the BIOS;
5) tired to locate someone mentioned, the "privacy" problem. But the video/camera option is not even showing up by Fn+F6;
6) downloaded and installed the thirdparty AMCAM and it says no camera device can be found.
Please let me know if there is anything else i can do.
Thank you ,
Solved!
Go to Solution.

technically it's the same. I don't think there is a difference between t530 and e series.
Are you using win 8 or win7? for win8 it's a windows 8 app (after you pressing windows button..)

ThinkPad T520 integrated camera doesn't work

I'm on Windows 7 Ultimate, all drivers are installed. When i start laptop camera blinks once, like all lamps(Caps Lock, etc).
How can i start that camera ? Is like i don't have it. Skype tell me that i don't have camera. Another website also told me that can't detect webcamera.

see below...
cheers.
vinsbg wrote:
Base System Device first line of value is:
PCI\VEN_1180&DEV_E823&SUBSYS_21CF17AA&REV_05
ricoh card reader, i believe. have a look at:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014960
Network Controller is:
PCI\VEN_10EC&DEV_8176&SUBSYS_819510EC&REV_01
not sure. please expand the network adapters section in device manager and let me know what you see there.
Unknown Device is:
ACPI\LEN0068
power management driver. have a look at:
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014939
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Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

Thinkpad t420i 4177CTO windows 8 integrated camera driver

I have a Thinkpad t420i bought with Windows 7.
Recently, I upgraded it to windows 8, but find issue with it integrated camera.
with Windows drivers, the camera can work, but the image is flipped up/down.
but with official driver ( windows 8 version right now) it does not work.
Is there any way to address this problem?

Hi owain,
The latest driver from Windows 7 (8aca15ww.exe) will work in Windows 8 for the integrated camera.
If you haven't, check out the dirvers we have available for the T420s here:
http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?LegacyDocID=MIGR-77167
Let us know how this works for you.
HAPPY HOLIDAYS!!
Be AWESOME Everyday!
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Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"
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How to access Integrated camera from Windows 7 - ThinkPad X301?

Could someone please tell me how to start the integrated camera after installing the driver in Windows 7? I could see the device driver from Device Manager stated that it is properly installed and working fine but I had gone all the program interface to see where to start it proves to no avail. It is unlike Windows XP where it can be accessed from Accessories.

Hi and welcome to the forum jaaj!
What is the 7 character product number of your SL500? It looks like 2668-KHU and can be looked up from the back sticker.
Let us know...
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
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How to use the integrated camera in Lenovo THINKPAD X301

Dear All,
I would like to know how to use the integrated camera for the THINKPAD X301 LAPTOP?
Please help

Hi ,
For Lenovo product , we need application software to activate this camera. You can use the Picasa software which can search from Google to activate this camera.
After install Picasa > Picasa > Import > Select Device ( then choose your camera )

Thinkpad T420 Integrated Camera § Windows 8.1 ?

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