Thinkpad T540 (win8) Integrated Camera no longer works

Hi guys,
I got my Thinkpad T540 several month ago and found the integrated camera did not work and I brought to a warranty center. They came up with a cause of virus instead of hardware problem, even if they stated they changed a new camera for me. After that in a couple of weeks, the camera seems to be ok, at least I used it for twice. However, recently, it stopped working again. I have no idea what's going on. It should not be a virus, as I installed anti-virus software and firewall and scanned my computer but nothing warnned.
Dose anyone have solution?

Here is what I did to fix this for my machine. I had the same symptoms.
Install most current "lenovo settings" software
After install you need to reboot your machine:
After reboot please open Lenovo settings:
Then click on Camera:
Next click on "NORMAL" *NOTE: BY DEFAULT SOMETHING SETS THE CAMERA TO PRIVATE.
Once I clicked on "NORMAL" the camera started working.
Please let me know if this helps.
Thanks
Signed: Frustrated no more!!

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Go to Solution.

Hi HLemieux,
I researched your issue and this is what I found from the Lenovo Assisted Search:
"If your webcam on your laptop is not working, try these following steps:
1. Be sure your webcam driver is installed. (It can be found at http://consumersupport.lenovo.com/ot/en/DriversDownLoads/Drivers.html)
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Have a GREAT day!
Be AWESOME Everyday!
Donate KUDOS and Click "Accepted Solution"
Did someone help you today?
Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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