Thinkpad T540p + Ultra Dock

Hallo
Can anybody confirm whether the T540p with the nvidia 730 can drive 2 x 2560 x 1600 Monitors via both DisplayPorts of the ultra dock?
Thanks
Kind Regards
Nik
ThinkPad t540p, 2880x1620, i7 4700MQ, 16GB, 256GB SSD, WWAN

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Thinkpad Pro Ultra Dock USB 3.0 40A20090US External Resolution

Hi,
Can someone help me confirm the supported external resolution for the Thinkpad Pro Ultra Dock?
I am trying to connect the dock through the Display Port to HP 27 in Monitors. I can't get them to detect.
Thanks
Chang

Found this: http://support.citrix.com/article/CTX200347

ThinkPad Ultra Dock - 90W US 40A20090US Dual Video Vga port dropping

We have a new lenovo 440 with this docking station. There are two monitors hooked to both the DVD and VGA output.
Everything works most of the time but every now and then the VGA monitor goes black and wont come back until you undock and redock the laptop. The DVD monitor continues to work its just the monitor attached to the VGA output.
Any thoughts as to what the issue could be?
Solved!
Go to Solution.

Hi all,
thanks for posting. I believe you issue could be related to the solution I have below. Could you try the solution below.
NB: Make sure your system is docked to the ThinkPad Pro Dock or Ultra Dock with at least one external monitor connected.
The firmware for the DisplayPort hub in the dock needs to be updated :
If the display on an external monitor connected to a ThinkPad Pro Dock or a ThinkPad Ultra dock is flickering or going blank, download the firmware (fwdphb01.exe) from the following URL:
http://support.lenovo.com/en_US/detail.page?DocID=HT081248
Downloading:
A window will pop up asking you to Run or Save the file. Select Save.
Choose the folder you would like to download the file to and select Save. A different window will appear and the download will begin and complete. Once the download has completed, there may or may not be a message stating that the download completed successfully.
Make sure to be logged on with an Administrator account.
Make sure your system is docked to the ThinkPad Pro Dock or Ultra Dock with at least one external monitor connected.
Installing file:
Close all applications.
Double click the downloaded file: fwdphb01.exe
It will display the current firmware version and the firmware version to be installed.
If the current firmware version on your dock is older than 2.17.000, then click the Update firmware button.
Follow the instructions on the screen to complete installation and restart the dock with following action:
Shutdown the system, unplug the AC adapter from the dock, and wait for 5 seconds. Then, re-attach the AC adapter and power on.
6. If your docking station already updated, then click the Cancel Update button to exit.
Hope this helps and please do post back.
Regards

M92Z like monitor display port in connect to DVI thinkpad ultra dock

I´m coneccting a thinkpad ultra dock DVI to M92Z display port in, but not work, the monitor is in black. I´m using a DVI cable and a DVI to Display port adapter (43N9160).

DVI (computer) to ADC (display) adapters are only for LCDs, not CRTs. Most do not pass trough the analog video signals needed for a CRT, and do not provide enough power. I have seen reports that the Gefen DVI to ADC adapter
<http://www.gefen.com/kvm/product.jsp?prod_id=1203> does pass the video signals, but the power supply gets VERY hot when running a CRT. You could replace the supply with a bigger one. I think you need 28V 4A.

Kubuntu 14.04 + Lenovo X240 + Thinkpad Ultra Dock 90w - multiply display

Operating system - Kubuntu 14.04
I have Lenovo X240 two Dell monitors connected to DP1 and DP2 of the Thinkpad Ultra Dock 90w.
Now it works only in next modes:
Two connected monitors works in clone mode (each 1920x1080).
Two connected monitors works as one big monitor with 3840x1080 resolution.
So, looks that both monitors are connected to "DP2" output of the xrand.
Are anybody know how to force to work two connected monitors in 'extend desktop' mode, so each should be 1920x1080 but no clone?
Output of the xrand is below:
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 32767 x 32767
eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 276mm x 156mm
1920x1080 60.0*+ 59.9
1680x1050 60.0 59.9
1600x1024 60.2
1400x1050 60.0
1280x1024 60.0
1440x900 59.9
1280x960 60.0
1360x768 59.8 60.0
1152x864 60.0
1024x768 60.0
800x600 60.3 56.2
640x480 59.9
DP1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
DP2 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 510mm x 287mm
1920x1080 60.0*+
3840x1080 60.0
2560x1024 60.0
1280x1024 75.0 60.0
1152x864 75.0
1024x768 75.1 60.0
800x600 75.0 60.3
640x480 75.0 60.0
720x400 70.1
HDMI2 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)

Seems that there is no solution now, because DP MST should be implemented in Linux: https://bugs.freedesktop.org/show_bug.cgi?id=72795

T450S in Lenovo ThinkPad Ultra Dock, network missing at startup

Network do not found when starting the laptop which is docked.
You need to unplug network cable from docking station and put back...that normally helps.
Without docking station the networks works well.
Also sometimes keyboard and mouse stops working (those are connected to docking station.

I am really sorry you are experiencing such issues. What makes me really mad is the fact, according to your words, that Lenovo support is directing you to this forum for help? This forum works on volunteer basis, so you might have a luck or not. I mean, you are living in the USA which is the most important market for Lenovo so if I would you, I would escallate the support issue.
Meanwhile, there are two options you might try out:
You could check if the firmware utility driver update helps, http://support.lenovo.com/us/en/documents/pd028011
or you might try out your luck with the native nVidia drivers, see http://us.download.nvidia.com/Windows/Quadro_Certified/334.95/334.95-quadro-notebook-win8-win7-64bit... . The latest helped me to run internal and 2 external monitors with 135W dock http://www.lenovoquickpick.com/deu/accessory/40A20135EU/thinkpad-ultra-dock-135w-eu.
ThinkPad W520, i7-2820 CPU, 32GB RAM, NVidia Quadro 2000M 2GB GPU , mSATA Samsung Evo 840 1TB + 2x Samsung SSD EVO 840 1TB & Lenovo Helix i7 8GB RAM & ThinkPad W540, i7-4800MQ, 32 GB RAM, NVidia Quadro K1100M, OS on M.2 2242 Transcend MTS400 256GB + 2x Samsung SSD EVO 840 1TB

ThinkPad Ultra Docks - Difference between models

Hi, Can anyone advise whether the only difference between the various thinkpad ultra docks models is just the power rating on the adapter? Will I be able to use a 40A20090 ultra dock with a 170W adapter in conjunction with a laptop that requires a 170W adapter. Thanks.

I am half kidding: you are missing a normal expectation.
Whatever, whenever, wherever you are, do not trust advertising. They are about bragging, they don't have to be real, they only tell you how good it could be and never let you know about how bad they may be. But they usually don't dare to lie much, so take them as a reference.
In your case I believe you are expecting too much from X1 and T420s. You should actually try them out before order. It is easy to understand the reflection, it is because of the Corning Gorilla glass. It is a big pro but also brings about a few cons I think I can generalize every piece of your disappointments into this, like the heat and noise are because of the much improved computing power. You just have to think it through before buying.
And to the difference part. Quality cannot be measured without time. That is the difference.
Anyway I am not selling Thinkpad, I am just a fan. I understand that actually the brand is not as shiny as before, but it is still the greatest to me.
[2011]X220-4286-CTO(Brand new, hope nothing bad will happen to it...)[2008]X61-7673-CV2(Slipped upon it, but also working)[2002]X31-2672-BCH(Broke screen, but still working!)

T440s + ThinkPad Ultra Dock after upgrade to Windows 10 - no signal

Hi, Yesterday I upgraded from Windows 8.1 to Windows 10 Enterprise. After the inital install I had both monitors working for a few minutes. Suddenly both monitors went in sleep mode and I'm unable to get them working. They are connected via 2 DP cables to a Ultra Dock station. Only way to get a signal (one at at time ) is to use a DP to mini-DP adapter and plug it directly to the computer. I can see that the computer is charging while docked, so there is some sort of connection there. I've searched all over the net for any drivers for the Ultra Dock and T440s which looks like can fix the the signal issue. No luck. Anyone else experienced this issue? Regards, hetterotte

Which Operator and Country SIM card you are using ?Error Code 36 is regular deactivation. Do a Windows update , Restart then Shut Down System and start ( TYhis Power cycles the Device ) . From your Screenshot it Looks like the Cellular Data is not ON and Microsoft cellular service is in some mismatched state after upgrade.After restart press like in below screenshot order 1 --> it turns cellular on or off, 2---> It will take you to settings page 3--> Connect from here. Dont ask why Microsoft made connecting to WWAN device so complex

A brand new W540 and the Ultra Dock humms, black out external screen, won't recognize mouse and some

Just received a W540 and an Ultra Dock. Here is my first impressions.
During setup ... tried to connect my speakers directly onto the laptop.... HUMMMMM! (really loud humming sound, until Windows loads ...sounds like a short somewhere ...). Ok, obviously sound is not the main focus of W540.
After a little while... boink! ... and the external screen goes black accompanied with the "Windows detected something disconnect"-sound. No matter what I clicked on the keyboard, or how much a moved the mouse, the external screen wouldn't turn on again. I had to flip up the screen on the laptop, and tada, Windows reported that something connected again, and the external screen turned on again. Turns out that I need to keep the laptop screen open at all times now, and now and then both screens disconnect and connect again. Not completely a showstopper, but somewhat annoying. Ok, how to fix - enter "lenovo ultra dock black screen" in Google and see that a bunch of people have experienced the same thing. After some reading, I found this official support page "LENOVO THINKPAD PRO DOCK AND THINKPAD ULTRA DOCK ARE CAUSING DISPLAY ISSUES ON EXTERNAL MONITORS" (http://support.lenovo.com/us/en/documents/ht081248). Seems to fit my situation perfectly. Just download the fwdphb03.exe program and follow the instructions. But does fwdphb03.exe even start?!? NO!
Just a brief flicker and no application nor instructions to follow. In addition, I am Administrator on my machine. Please make applications that at least attempt to work....
I have an Aten mouse and keyboard switch (KVM) (CS-1784 to be precise), which have been working seamlessly for years on all other machines I have (VMWare images with different Windows versions, Raspberry Pi and Mac). Connecting the KVM with it's mouse and keyboard renders a working keyboard and a dead mouse (remember - switching to one of the other machines renders working keyboard and mouse instantly).... <rant on>pheeew, starting to get a bad feeling here. OBVIOUSLY we have a lot of cool hardware like USB 3 and DisplayPort and what not, but WHAT DOES THAT MATTER, when the Lenovo folks can't program this stuff properly?</rant off>
The W540 comes with a lot of Lenovo software. Much of it is really good and useful. But what happened when you try to log in to Windows? For some reason Lenovo want to inform you that the Num Lock is on when you see the standard login screen. The message something like "Num Lock is on - your password may be entered incorrectly". All in some black background, covering OVER the login field in Windows !!!! Hey, the laptop has a numeric keyboard, I don't need this message. Luckily others again have experience the same thing. At this page http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/New-T540p-numlock-warning-at-login/td-p/142... I get the tip that I need to rename the tpnumlk.exe to something else. Gone was the stupid message.
My advice to Lenovo - don't include stuff that harvest a lot of complaints and that obviously is going to annoy your customers. Even if the machine was one with a small keyboard and no separate numeric keyboard, I would NEVER EVER want to have some ugly black box covering over the standard login field… I can’t even imagine that the developer of this tool, use it (nor like it)! That is exactly why bloatware gets its reputation.
I would of course understand all this if I were talking about cheap machines and some wacko docking station. But I am not.... This is state-of-the-art, 2014, expensive-style laptop from the same manufacturer.
PS! At the end of this session, Lenovo tells me that there is a problem with the powersystem, and that it want to reduce power to sustainable levels....

can you connect the device in _*recovery mode*_ ?
JGG

Windows 8.1 crashes when connecting to lenovo ultra dock 135w (Ubuntu also installed)

I have a Lenovo ThinkPad T440s. It's partitioned with Ubuntu 14.04.1 lts and Windows 8.1. When I connect it to my ultra dock 135 w in Windows 8.1 the ThinkPad crashes with a blue screen. The error thrown is igdkmd64.sys and system_service_exception.
This problem only occurs in Windows. I can boot Ubuntu without errors, but not Windows. Also if I boot to Windows without connecting to the dock, but then connect to the dock when I'm logged into Windows it also crashes immediately.
I'm using two monitors, one with hdmi and another with dvi. I'v also tried with just the hdmi and the dvi.
I have checked the forums and I've followed all the steps found in this thread http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T440s-Ultra-Dock-2-external-monitors-causin...
This has not solved the problem. Is there a solution to the problem I'm experiencing or does the ultra dock simply not work when you're dual booting Ubuntu and Windows?

We have been having this issue continuously as well. Have been contacting Lenovo support to no avail. Drivers / firmware are up to date, and we have 40+ users experiencing this issue. DiplayLink drivers also up to date.

Ultra dock + three external monitors not working

Hardware:
W540 + Ultra Dock (170W)
2x 24" LCDs @ 1920X1200 (DVI only)
1x 30" LCD @ 2560x1600 (DVI only)
1x Display Port to DVI Active Converter (for the 30" LCD)
What I want to have is four displays: W540 LCD + 3 external monitors as described above. However, I can only get two of the external displays to turn on regardless of how many chickens I sacrifice. Note: I've searched extensively to see if others have had this problem, which they obviously have, but none of the solutions worked.
I think the issue is the 'advanced' mode, but I already turned it on in the BIOS. The laptop LCD works correctly (2880x1620), the 30" LCD works correctly with the display port to DVI active adapter (2560x1600), and one of the 24" LCDs works correctly (1920x1200). However, the other 24" LCD isn't available in Windows as a detected display unless I start swapping cables, which will then enable it while disabling the other 24" LCD.
For reference, the connections are as follows:
Laptop LCD (built-in)
30" LCD: DisplayPort to DVI (active); Ultra Dock DisplayPort 0
24" LCD number 1: DisplayPort to DVI cable (passive); Ultra Dock DisplayPort 1
24" LCD number 2: DVI to DVI; Ultra Dock DVI Port 0
It's my understanding that the K1100M discrete graphics card should be driving all three of the external displays, but that isn't the case right now. I see one 24" and the 30" displays in the Nvidia Control Panel and I see all three working monitors (including the laptop LCD) in botht he Nvidia Control Panel and the Windows Display area.
Things I've tried:
Uninstalled + reinstalled Nvidia Quadro drivers
Uninstalled + reinstalled Intel 4600 drivers
Enabled Advanced mode in BIOS
Restarted 5,000 times
Swapped cables until my fingers started to bleed
Updated the firmware of the Ultra Dock (it was already fully updated)
According to this page, I should be able to connect six displays including the built-in LCD. When I first looked at it, I thought I could use both Ultra Dock DisplayPort ports as well as the Ultra Dock DVI port, but it's very unclear if that's actually the case. What does it mean by DP or HDMI and DP or DVI? Does that mean I can use both DisplayPorts (which I'm currently doing and it works) only? Does it mean I can use both DisplayPorts as well as HDMI and DVI? Does it mean if I want to use HDMI and DVI that I can't use either DisplayPort? Does it mean DVI and HDMI both share an output with one of the DisplayPorts so only one of each can be used at a time? TERRIBLE DOCUMENTATION.
Any help would be greatly appreciated as this has been extremely frustrating. I have a feeing the solution is going to be a disappointment as well because it's probably going to involve buying yet another adapter and/or using the Mini-DP output on the laptop instead of, you know, actually being able to use the expensive Ultra Dock...
[rant]
I have no idea how to tell if everything is working because the graphics card situation is extremely confusing. I didn't realize when I bought the laptop that the discrete card couldn't drive the laptop's built-in LCD, which is very annoying. Or, maybe that's not true, but the documentation is so confusing that I can't be sure either way. Also, and this really pissed me off, the Ultra Dock DVI connector can't drive a dual link display. What the hell??? Why was this not clearly annotated somewhere? I really hated needing to purchase a DisplayPort to DVI active adapter to make my brand new laptop dock work as advertised. UGH.
[/rant]

I'm struggling with a very similar problem. (Thinkpad W540, K2100, Ultradock 170W)
I am using 2 external monitors right now in bios display standard mode - it's the only way they work at all for me right now. I have tried uninstalling graphics drivers, enabling advanced mode, and restarting, but none of the external displays are detected. I've also tried updating the dock's firmware, but it doesn't seem to be updating (this may have already been updated).
Current working setup:
- 2 x 22" external LCDs connected to Ultradock via DP -> DVI cables
- Laptop integrated LCD
Related but not quite as equally frustrating, the integrated LCD does not resume when waking the computer from a sleep state. Only a reboot brings the display back.
I'd like to connect another 24" display over HDMI, but don't have any confidence of it working since advanced mode is utterly worthless for me at the moment. I'm quite dissatisfied especially since I purchased an extended warranty and last time I called for support Lenovo tried to sell me an additional support plan claiming that software was not covered under my current warranty.

Ultra Dock -- both DisplayPort monitors are always mirrored

I just got a new W550s with an Ultra Dock and it mostly works well with my setup -- Ubuntu 14.04 (Linux Mint 17.2). The problem I have is that both DP1 and DP2 are mirrored, and the Display utility only detects one screen. If I plug one of the monitors into the Mini-DP port on the laptop, it shows up as a third monitor and seems to work fine. Is there any way to use the two dock DisplayPort connectors as separate screens in Linux? Does this work properly in Windows at least? If so, at least there is some hope that we can make it work in Linux.

I'm struggling with a very similar problem. (Thinkpad W540, K2100, Ultradock 170W)
I am using 2 external monitors right now in bios display standard mode - it's the only way they work at all for me right now. I have tried uninstalling graphics drivers, enabling advanced mode, and restarting, but none of the external displays are detected. I've also tried updating the dock's firmware, but it doesn't seem to be updating (this may have already been updated).
Current working setup:
- 2 x 22" external LCDs connected to Ultradock via DP -> DVI cables
- Laptop integrated LCD
Related but not quite as equally frustrating, the integrated LCD does not resume when waking the computer from a sleep state. Only a reboot brings the display back.
I'd like to connect another 24" display over HDMI, but don't have any confidence of it working since advanced mode is utterly worthless for me at the moment. I'm quite dissatisfied especially since I purchased an extended warranty and last time I called for support Lenovo tried to sell me an additional support plan claiming that software was not covered under my current warranty.

Ultra Dock Warranty

I have a Ultra Dock 135w that I purchased second hand off ebay, it is still under warranty acording to http://support.lenovo.com/warrantylookup. It has the speaker buzzing problem and I tried to have it replaced but I am now being told I need proof of purchase. I checked the warranty terms and it says that this is required in some countries but not Australia.
Edit: I've been told that a photo with the base sticker in it is enough to determine the begin and end date of the warranty. So I don't have any complaints.

I'm struggling with a very similar problem. (Thinkpad W540, K2100, Ultradock 170W)
I am using 2 external monitors right now in bios display standard mode - it's the only way they work at all for me right now. I have tried uninstalling graphics drivers, enabling advanced mode, and restarting, but none of the external displays are detected. I've also tried updating the dock's firmware, but it doesn't seem to be updating (this may have already been updated).
Current working setup:
- 2 x 22" external LCDs connected to Ultradock via DP -> DVI cables
- Laptop integrated LCD
Related but not quite as equally frustrating, the integrated LCD does not resume when waking the computer from a sleep state. Only a reboot brings the display back.
I'd like to connect another 24" display over HDMI, but don't have any confidence of it working since advanced mode is utterly worthless for me at the moment. I'm quite dissatisfied especially since I purchased an extended warranty and last time I called for support Lenovo tried to sell me an additional support plan claiming that software was not covered under my current warranty.

X240 (Win 8.1) w/ Ultra Dock and two external monitors connected via DisplayPort problem

I'm having trouble making this combination work. This Ultra Dock does have two DP connectors, computer sees both external monitors (HP ZR24w) but I cannot get any picture on both at the same time using DP. Sometimes one display does work, but that is not always working.
When I connect same monitors via VGA/DSUB and DP (with Lenovo DPtoDVI converter) I can get this to work - both same time - , but I'd prefer them both digital and both native DP as both monitors do have that port.
Ultra Dock does already have the latest firmware and this problem seems to not relate to the flickering problem with T440 etc. X240 is also running latest UEFI/BIOS and I've also tried latest Intel Beta display driver, no effect.

shelmers wrote:
W520 with Win 7 Pro
Minidock Plus Series 3
Two Asus monitors attached via DVI
Let me start by saying that the internal and both external monitors work simultaneously. However, getting to that state is the problem.
I can boot successfully with the laptop in the dock with 1) just the internal monitor, or 2) the internal and one external monitor connected.
However, if I try to boot with both monitors connected via DVI, the following happens:
Windows logon screen appears -- but there is no cursor on the screen
I enter the password and the login continues for 30-60 seconds, then
Blue screen SYSTEM_SERVICE_EXCEPTION for nvlddmkm.sys with STOP x0000003B
Lenovo has replaced the dock with no change in behavior.
Drivers and BIOS are current.
Most recent change was to set BIOS so Win 7 automatically detects Nvidia Optimus.
At this point, my best workaround is to disconnect one external monitor whenever I need to reboot, and then connect it again after everything is runing. Not terrible... but it really shouldn't be necessary. Any suggestions?
If you want to drive the monitors in the manner stated, the BIOS Display property must be set to Discrete and the auto detection below it must be disabled.

Betreff: T440s - Only 1024x768 on external monitor (DVI, Ultra Dock, Win8.1/Win7)

EDIT NOTE: This message was moved to the top of the thread in order to assist us with an escalation. For all future post and commments please continue posting in this thread.
One more victim here. T440s (fully patched, UltraDock, lid closed, external TrackPoint keyboard), Win8.1 (fully patched), HDMI, Acer T232HL touchscreen monitor.
Volcomtx85's posting (over 50% failure rate in a corporate setting) should warrant some attention.
Since there is a mix of Win7, Win8 and Win8.1 in the thread (presumably with different drivers), and different modes of monitor connectivity, the two points of commonality in the reports would seem to be BIOS and motherboard hardware. If so, let's hope it's the BIOS.
Solved!
Go to Solution.

Hello,
I have a T440s sitting in the Ultra Dock and a Samsung 2343bw hooked up by DVI.
On both Windows 8.1 and Windows 7 I can only set the resolution of the external screen to 1024x768. When I select a higher resolution, both internal and external monitor go black for a couple of seconds and when the desktop comes back it's still 1024x768 on the external monitor. I tried the following three drivers:
1) Deinstall display driver manually and let Win 8.1 pick a driver automatically, version 10.18.10.3318 (03-Oct-2013) gets installed. With this driver, both displays can be set to their native resolution. Unfortunately, the external display goes black once in a while and switches back on after 3 sec. The monitor itself is unlikely to be faulty, since it works well on my T400(+Dock).
2) Install driver from Lenovo driver matrix, you'll get 10.18.10.3282. With this driver, the external monitor only displays 1024x768 as described above.
3) Get the driver for HD 4400 from Intel website. It doesn't install voluntarily, but there is a workaround: http://www.intel.com/support/graphic...hd+4400+driver
I tried it and only get 1024x768 on the external display, just as with driver (2). If I connect the monitor by VGA, I get the blinking-error described in (1).
Hence, the external monitor is not usable, what is highly unsatisfying.
Can anyone confirm the Issue/problem? Is there a solution?
thanks,
niclas
PS:
- Bios of T440s is updated
- I installed the monitor driver from Samsung
- (1) is not an option in Win 7, only on Win8.1, since Win 7 doesn't find any driver for this card
- I am happy to provide further information when needed
- Edit: The screen works finde (DVI&VGA) on my T400 with dock.
- Edit: If I connect the screen via VGA, no

Thinkpad T540p + Ultra Dock

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