Thinkpad Twist Overheating

I had a Lenovo Twist with several problems and after 4 unsuccessful repairs I have just received a new replacement Twist. I have had it for about 10 days and just noticed today that it seems to be overheating constantly. I downloaded a few temperature monitoring programs like Open Hardware Monitor, and its showing the average temp is 89 degrees Celsius. I'm pretty sure it should be about half of this. This is in energy saver battery mode, low screen brightness, and only Chrome and MS Word open. Why is this happening all of a sudden and how can it be resolved? I haven’t done anything different or made any changes since this started happening. At this point it’s very uncomfortable to even use the laptop at all. Any ideas?

RSTWmiService.exe - Intel RAID Storage Technology Driver %25TrustedInstaller.exe - Windows Modules Installer %25 ( even i set it to - Check for updates but let me choose to download and install ) these are the 2 processes which cause CPU to jump over % 50 and heats more than %70 also in Ubuntu CPU heat is same with windows. around %59-%70 edit= when i kill the RST Intel RAID process, cpu usage decreases to %2-3 and cools down to 40-47 degrees. when i run stress test it goes up to 100 degrees. which should be around 70-80. on x32 win 7 system it is cooler about 30-44 degrees. x64 systems heating much. i experienced that when cpu usage is at %2 when i open random window or move current window, it jumps to %16 cpu usage. weird really.

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Thinkpad Twist heating issues

So I've had my Twist for a few months now, and I've noticed that it gets kinda hot every once in a while. So I installed the Open Hardware Monitor to monitor its temperature. Are these normal/healthy temperatures?
Casual use (web browsing, word processing, watching movies) in "Power Saver" mode: 40s and 50s
Intensive tasks (Matlab, Mathematica, Photoshop, Visual Studio, various games) in "High Performance" mode: up to the 90s
Should I be concerned at all?

Hi AmarD,
Welcome to Lenovo Community Forums!
I’m sorry to hear that your Lenovo ThinkPad Twist is overheating at times.
If your laptop feels hot and shows any of the problems below, chances are its overheating or getting there:
Fan constantly running and making loud whirring noises
Computer struggling to perform basic tasks like opening a new browser window
Mysterious error messages popping up in random programs
Lines on your laptop screen (a sign your video card is overheating)
System freezing or the dreaded BSOD (blue screen of death)
The laptop abruptly shuts down on its own
Optimal operating temperature is 50° Celsius (122° Fahrenheit) or below during normal operation of the device. 90° Celsius is an inacceptable temperature value even in case of high intensive tasks.
Use dust remover spray to clean out of the laptop's vents. Dust can accumulate in and block the laptop's fan vents Start using compatible cooling pads which will help in the flow of cool air into the underside vents of the laptop. Keep your working environment or computer room as comfortably cool as possible.
If the machine is still overheating, I strongly recommend you to contact our technical support for assistance.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Best Regards,
Mithun.
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Thinkpad Twist s230u: Can no Longer Connect to the Internet

Hello,
Several days ago my Lenovo Thinkpad Twist suddenly stopped connecting to the internet. I was at the cafe using my phone hotspot and everything was fine, but then when I got back home, it could not detect any wireless networks in my house. I thought it may have just been my wi-fi but my phone could connect to the wi-fi just fine. I tried plugging in my phone again for personal hotpot and it could detect my phone, but no longer connect to the internet (it'd say that it's connected, but no pages would load). I tried rebooting my computer, but the wireless networks still could not be found and my phone's hotspot could no longer help it connect to the internet. I tried a Malwarebytes Scan but that didn't detect anything, and my McAfee virus scanner is not gonna help me find anymore viruses (long story as to why I don't have a better virus protection).
Can't really install any updates since I can't connect to the internet at all...rebooted several times to no avail...
Any sort of help or ideas would be greatly appreciated! Thank you so much!
Sincerely,
Ingrid

I just started to have similar problem. I cannot connect to interent via ethernet or wifi. Both connections show I am connected, but cannot acces any web pages. It is like it is not connected. I would like to know how to restore back to when I bought it, 12/20/13, and then re-load the Windows 8 pro that is somewhere on the partition HD. Any help out there?????? All my other devices/laptops/computers work fine on the internet.
Stadtusquo
ingschan wrote:
Hello,
Several days ago my Lenovo Thinkpad Twist suddenly stopped connecting to the internet. I was at the cafe using my phone hotspot and everything was fine, but then when I got back home, it could not detect any wireless networks in my house. I thought it may have just been my wi-fi but my phone could connect to the wi-fi just fine. I tried plugging in my phone again for personal hotpot and it could detect my phone, but no longer connect to the internet (it'd say that it's connected, but no pages would load). I tried rebooting my computer, but the wireless networks still could not be found and my phone's hotspot could no longer help it connect to the internet. I tried a Malwarebytes Scan but that didn't detect anything, and my McAfee virus scanner is not gonna help me find anymore viruses (long story as to why I don't have a better virus protection).
Can't really install any updates since I can't connect to the internet at all...rebooted several times to no avail...
Any sort of help or ideas would be greatly appreciated! Thank you so much!
Sincerely,
Ingrid
ingschan wrote:
Hello,
Several days ago my Lenovo Thinkpad Twist suddenly stopped connecting to the internet. I was at the cafe using my phone hotspot and everything was fine, but then when I got back home, it could not detect any wireless networks in my house. I thought it may have just been my wi-fi but my phone could connect to the wi-fi just fine. I tried plugging in my phone again for personal hotpot and it could detect my phone, but no longer connect to the internet (it'd say that it's connected, but no pages would load). I tried rebooting my computer, but the wireless networks still could not be found and my phone's hotspot could no longer help it connect to the internet. I tried a Malwarebytes Scan but that didn't detect anything, and my McAfee virus scanner is not gonna help me find anymore viruses (long story as to why I don't have a better virus protection).
Can't really install any updates since I can't connect to the internet at all...rebooted several times to no avail...
Any sort of help or ideas would be greatly appreciated! Thank you so much!
Sincerely,
Ingrid

ThinkPad USB 3.0 Dock - Prevents ThinkPad Twist (S230) from booting (Windows 8.1 Pro 64 bit)

Hi, I upgraded to Win 8.1 tonight and found the ThinkPad Twist wouldn't boot at all when the USB 3 dock was plugged in. When it tried to reboot I just get a permanent blank screen. When I power down and do a cold boot, I get the ThinkPad welcome screen but no boot options line prompt below it and it gets stuck on the ThinkPad logo. The only way I can get it to boot is to unplug the ThinkPad USB 3.0 Dock USB cable from the machine then dreboot from cold again. It's a bit annoying and definitely didn't behave like this under Win 8.0 RTM just a few hours ago.
I also found the dock-attached external displays wouldn't work under Win 8.1, but updating the Dock firmware and the DisplayPort firmware as mentioned in another discussion board fixed that prob at least. But I still can't boot or reboot with the ThinkPad USB 3.0 Dock attached... Help would be appreciated.
TIA...
Paul
p.s. my ThinkPad USB 3.0 Dock is Model DU99019, ASM PN OA34193
Solved!
Go to Solution.

Thanks for the help. None of that fixed the problem, so I've run the tool and sent the results to DisplayLink support as you asked, with a link back to this thread. For your reference I have a Lenovo Service Request Number: 8001961163 on this problem. ( I mention this so we don't duplicate efforts).
Here's part of what I said to DisplayLink Support:
"I have all the latest drivers and updated the UEFI from Lenovo a couple of weeks ago. I restored a Windows 8.0 clone to see if the problem was present at that level, but I had the same problem, so I put Win 8.1 back. It used to work fine up until a week ago when I updated to Win 8.1, but as I said, I regressed to a Win 8.0 image and it persists there now, too.
The problem is when I restart Windows with the Dock connected, it’ll shut down normally then not reboot – it gets stuck on the Lenovo screen that asks to press Enter for the UEFI config. Same happens if I cold-boot it from power-off. Unplugging the USB3 cable and cold booting is the only way to get the PC going again.
Files attached show screen shots of my troubleshooting progress. There was originally a “Mirage Driver” that the compatibility reporter was complaining about, so I removed that but still had the same problem after rebooting.
Personally, I think it’s a hardware or UEFI problem, as the problem happens before anything of Windows gets loaded at boot time."
Best regards,
Paul

Thinkpad Twist- Hard Drive issues

Hello all! I have a ThinkPad Twist that is still under warranty. A couple of weeks ago I got a 2100 HDD detection error . I am currently based in a rural part of Mexico for work (for a few months) and called into the US service center and they said I needed a new hard drive. As you can imagine, I was pretty frustrated to have the laptop die like this when it is way less than a year old. Anyway, the support center said that they could not mail the hard drive directly to Mexico but that they could mail it to a colleague in the US who was coming out here this past weekend. I got the hard drive yesterday and, as requested, called up the support center and they said that their systems have been down so they could not walk me through the reinstallation process, as they had said they could. The attendant directed me to a document I'd that would supposedly explain step by step how to change out the hard drive but I looked it up and it is for a different model all together...in the meantime, I went ahead and opened the new hard drive. From what I can tell, it is an SSD and my system has a HDD. They look completely different-Help! Is there a way to install the SSD or do I have no other option but to have them send another one to someone in the US and then get it brought out to me? Thanks in advance for your help. Oh, and the nearest authorized Lenovo service provider (3rd party) is about a 16 hour bus ride from here....

do you have picture of the two hdd that you have in your possession?
This is the correct hardware maintenance manual for your system.
http://support.lenovo.com/en_AU/downloads/detail.page?DocID=UM016481
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Cannot upgrade to win 8 pro on thinkpad twist

I just bought a thinkpad twist with windows 8 and seperately purchased windows 8 pro pack. However the pro install gets to 15% and then fails. People with the lenovo yoga 11 and yoga 13 are having same issue. Microsoft support has not been able to come up with a soluion. Anyone here with similar issue? Any solutions?
Solved!
Go to Solution.

I got it to install with help from MS support. Here are the steps:
1. Search for "msconfig" and start the app.
2. Under the general tab select "diagnostic startup".
3. click OK.
4. Restart machine once.
5. After restart. Initiate windows upgrade.
6. After successful upgrade, return to msconfig and reset setting to "normal startup".

Fix for slow-as-hell refurb ThinkPad Twist S230u

I recently got a refurbished ThinkPad Twist, and I was having issues with lagging - everything was taking forever, both web-based and local. Kept monitoring performance and nothing seemed amiss with memory or processing, nothing wrong with my internet connection. After a little digging I found that using Lenovo Solution Center solved my problem - it prompted me to update the BIOS, there was some kind of update related to power management, and there were some Windows patches. As soon as I did that everything was running as smooth as silk. Seems a little shady the refurb people wouldn't have done those updates since they came out before I got the laptop, but whatever, just glad I got it solved. I thought I was going to have to try a factory reset but no!
I just wanted to share here since I spent a ridiculous amount of time winding my way through the labyrinthine Lenovo website, when all I had to do was go to Start and type "update." So if, like me, you're pissed off that your brand-new-to-you machine is faulty, do yourself a favor and try that first and see where it gets you.
You can also do a hardware scan through Lenovo Solution Center - which it seems like if you just got a refurbished machine and the hardware scan didn't come out clean that would be a tip-off that they didn't do their due diligence in testing it.

Thank you. I bought my Twist brand new and it has always run slowly until now thanks to your post. I really appreciate it.

Lenovo Thinkpad Twist touchscreen issue

Does anybody have any expirience with setting up the touchscreen on the thinkpad twist? I assume that I am having a kernel moduel issue because it does not show up in xinput (it did however show up in ubuntu as atmel maxtouch digitizer, and works without any issues). Any help would be gcreatly appreciated

Hi Lem0nade,
Thanks for your reply. I've tried calibrating the device and setting the full windows touch support, as well as resetting the device to factory defaults and updating the drivers but the problem is still present.
I've inserted a file showing an example of the troubleshooting approach in case it's useful. Starting a Metro paint application and then drawing vertical lines across the screen there's a line that just doesn't register the touch at all. If I use the touchpad to draw in that area it works ok, also this behaviour is consistent across multiple applications and is the same after I reset the device, makeing me fairly sure it's a hardware issue with the touchscreen.
At the moment I've got my Twist being picked up as an RMA by the site I bought it from but I thought this informaiton could be useful for other people seeing problems with their touchscreens.
Thinkpad twist N3C29UK

ThinkPad Twist with USB3 dock display problem

I have a ThinkPad Twist running Windows 8 driving a single external display through a Lenovo USB3 dock. When I extend my screen across both displays or if I close the laptop and just use the external display, then the display periodically goes black and then recovers. If I duplicate the laptop screen onto the external monitor all is good.
Sometimes this is caused by UAC and other password requests. In that case the screen stays black until I respond to the pop-up on the laptop screen. I understand that this is a security feature. Other times it seems to happen spontaneously. Several times I have sat and watched the external display go black for a few seconds then recover several times a minute without any user activity. I don't think that's related to a security feature.
I also have a Lenovo X1 Carbon running Windows 8. When using it with the same USB3 dock I have never experienced this issue.

I was in the same scenario, my company bought a Twist for testing but we want Windows 7 because we can't train everyone on using Windows 8.
I finally found a project on SourceForge that seems to be working great.
http://yeokhengmeng.com/2013/01/auto-rotate-screen
I had to install the ThinkVantage Active Protection System before the program would function.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014892
It's a simple install, you calibrate the different rotations of the laptop, read the README it will tell you how to get going, it takes 5 minutes.
I added it as a startup item for all users but I had to follow these instructions to get rid of a security prompt.
http://www.technipages.com/disable-publisher-could-not-be-verified-messages.html
I've been testing it and it's almost better than using the built-in button because it's automatic.

ThinkPad Twist hard drive issues TWICE in 1.5 years!

Hi,
     I purchased a ThinkPad Twist in early December 2012. After about 3 weeks, I experienced a hard drive crash. I took the laptop to Staples where I first purchased it who told me the drive crashed. I then contacted Lenovo and after months of trying to get the problem resolved, I finally did get a working hard drive and a new keyboard as that apparently was also defective. My computer was working again (finally) in April of 2013.
     Now, literally a year later, I have experienced yet another hard drive crash as well as the motherboard going out according to Staples tech team. They were shocked to hear I had only had the laptop for a year and a half and that it was a Lenovo as apparently Lenovo is a trusted name in laptops. Apparently, my unit was a "lemon" to have experienced so many severe issues in such a short amount of time according to the Staples tech department.
     I have always carried it in a padded laptop case, have never dropped it, and have not abused it in any way, shape, or form. Yet, I currently have a dead laptop that will take hundreds of dollars to get working again. Even if I did pay that to get it working, I have so little trust in the thing after 2 hard drive failures in such a short amount of time that I would only use it for internet and use our older Dell laptop (that we've had for 6 years with NO issues mind you) for any important documents and files.
     I am hoping there is something that Lenovo can do to help rectify this situation as I clearly have some defective parts or an entire defective Twist laptop on my hands. Please help! Help restore my faith in the Lenovo name for both their products and their business/service.
Thank you!
Jeremy and Stephanie Bradshaw

Did anyone respond to you? I am having a similar problem and have heard there is an issue with the connection to the hard drive, but I'm not inclined to get it fixed since I've had horrible experience with Lenovo customer support so far.

Thinkpad Twist - Disapointed

Between the randomly dimming screen, schizophrenic touchpad, non-function auto-rotate button, and forcing me to desktop on every boot well, let's just say that I'm not actively recommending this machine or Lenovo to anyone
I am running your patch 'solution' for the dimming screen, it dims less but still pathetic as it doesn't fix it.
I am running the latest touchpad driver - yet it still will bounce me randomly to other apps, less then it did with the old driver but still bad.
I've reloaded the machine several times in an attempt to straighten out the auto-rotate button. (and it appears that the original software load has a much newer driver then the one you can get from the website... which is odd)
I've determined (myself) that your "Lenovo hotkey client loader" service is what is forcing me to the desktop - So it's disabled, Not sure what it does, but I haven't missed it.
I am an IT professional, with over ten years experience. managing 800+ machines. And I'm currently pretty disappointed that I bought this machine, and disappointed with Lenovo (it's the first Lenovo I have bought since the IBM thinkpad X21)
I had originally thought that the Thinkpad Twist and Yoga were in the top three choices for the initial windows 8 launch. With my current experience I cannot recommend Lenovo products... I'm hoping these issues get resolved.

I am not from Lenovo but am experienced and have kept my first Lenovo (Twist) and wanted to comment. First, thanks for figuring out that Lenovo hotkey client loader service is what forces to desktop. Although many people may like the desktop, it has been driving me crazy. I changed its startup to Manual and noticed it seems to be what operates the special features of some higher numbered function keys and also the screen-orientation rotate button in laptop mode.
Regarding randomly dimming screen, I disabled the ambient light sensor dimming the first day (but keep the timer-based screen dimming). Regarding touchpad random apps, I can't do well with touchpads unless I disable tapping. I never re-loaded (I did make recovery from hard disk then restored after swapping to 256GB SSD) but I keep doing updates and the only auto-rotate/button problem for me now is having to be rotated with Lenovo logo at bottom before turning to laptop mode (or press the button if I haven't disabled Lenovo hotkey client loader).
In case this helps you or someone else: I had noticed battery draining while "off" - I finally seem to have fixed this, I think fix was disabling all the wake-on-LAN features I could find (definately driver settings for wired driver, wireless driver, and maybe BIOS setting). I also disabled some other settings such as security chip, but I think the key was disable WOL.

Thinkpad twist downgrade to window 7 missing driver

Hi
I just purchase the thinkpad twist s230u 33374HU from staples
I tried to upgrade the hdd to ssd, however I do not own window 8 copied. I download grade the machines to window 7 but there is no driver for wireless or lan adapter that support window 7 in driver matrices. How can I fix this or install window 8 in the ssd without having purchase another copied of window 8?

Google for the iso... as long as you are using the key that came with your computer, it is legal to download the iso from the internet and install it. After all, you licence the program, you don't buy it.

ThinkPad Twist s230u and ThinkPad x201 Tablet Creating Recovery Media

Hi Lenovo Customer Support,
ThinkPad s230u( model number: 3347CTO) - Window 8 Pro.
Before I start using my Laptop, I want to create a Recovery Media as is shown when installed with all partitions. Meaning if I format all contents of Laptop I want a recovery Media brings back computer as I go it in the first place include all partitions. By default there are five hidden partition and one ntfs.
What is the procedure how to Create a Recovery Media? I heard only Flash Recovery exist for Window 8.
Also I have Window 8 Pro but when I tried this link procedure http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Create-Win-8-recovery-media-in-ThinkPad-Thi... I saw only Window 8 option and even then it reboot and did not work.
Also I did Flash Recovery and Took Faster with USB 3.0 Flash around 10 min around 16GB Space
Is it possible to do CD Recovery too ?
ThinkPad x201 Tablet(Model Number: 30933PG) - Wundow 7 Pro
Can you do Flash Recovery Media and CD Recovery Media under Window 7 Pro Enviro.
If you upgrade Hard drive to 1T and RAM to 16 G RAM , Can you Still do the Recovery Media?
What is the Procedure to successfully create Recovery Media.
Thanks.
saad

Reasons am asking this questions:
Sometime you test your computer doing a lot of things learning new technologies etc and suddenly you decide ok I want to take it back to factory state. Until now, most Thinkpad laptop does not come with recovery media. So how can I assure that my Recovery Media includes everything I used to have when I first receive unit.
I want to learn how to do that by myself by learning from the experts.
Until now what I know as follow:
ThinkPad x201:
I tried recovery media 3 DVD only with original hard drive works. I did not try Flash and not sure there is option yet.
If I upgrade unit with 1T hard drive and 16G Ram, How can I do Recovery Media?
ThinkPad Twist s230u:
I tried Flash and followed procedure on link in previous post. I took me less than 15 min to recovery whole. The question is does this process recover all the parts that is included when I receive unit.
I was unable to do recovery since I am not sure when in the Flash and during process showed to choose operating system was only Window 8 option not Window 8 Pro which came with unit.
I was able to do reset within system took longer and worked.
Is the recovery part build-in in the hardware or software partition? Is it included in the recovery Flash with all partitions?
Thank You. Awaiting for anyone to reply.
saad

ThinkPad Twist s230u important questions regarding performance

Hello everyone,
So, I recently bought a ThinkPad Twist (specifically the 33472GU, even though outlet said 3347XF4) from the outlet to upgrade the laptop that I take to class and I have to make a few questions that I hope get answered. I haven't really seen much attention paid to this particular device and it saddens me to see the lack of attention that it has seen.
In particular, I would have liked to see more response and helpfulness from Lenovo staff to address these concerns, but if anyone else has input, please let me know. Here is my list:
1.) It is true when they say the battery doesn't last long. I can barely squeeze 3/4 hours out of it depending on what I am doing. This is considering that I turned many of the settings down and even turned off things like bluetooth and windows 8 effects. How can Lenovo advertise 6/7 hours on this thing? No, my battery is not dead, in fact, it came with 46 mWh charge, better than what it was designed for (42 mWh). So I don't want to get sent to technical support to "fix" it. I want an honest answer and indication from staff that this issue is being taken seriously and addressed.
2.) With the above being said, is there a definitive answer from anyone about how I can extend my battery life to at least 5 hours without crippling the machine? I'm not willing to turn EVERYTHING off. That defeats the purpose of having bought the twist in the first place.
3.) Does anyone know when the Haswell version of the device is coming out? Not that I really have a choice because I already have this one. I just want to know that I didn't buy it weeks before a release so I don't feel cheated.
Otherwise, it's a great unit and concept in general. I was considering the x230t because it has everything and more (including battery life). But unfortunately it's a little overkill, much more expensive, and I couldn't find many configurations on the outlet (probably because nobody wants to return theirs).
I would appreciate any and all helpful recommendations/explanations (particularly honest ones) and I thank you for reading this.

I think our estimate of 3-4 hours of battery life is closer to real world if you are actively using the computer.
From the many forum posts, I have come to believe that the only way to exceed 5 hours is to replace the hard drive with an SSD. I have gotten such good performance after reinstalling from scratch and getting the msata working that it is hard for me to justify the $200 for extra battery life and the annoying pauses when the harddrive shock sensor is triggered.
For me, this was a "you get what you paid for" situation. I would have liked 8G of RAM and the i7 processor, but the i5 is acceptable. The only way I think you will be satisfied is if you go SSD instead of the HD. Good luck.

Thinkpad Twist s230U no internal display, works on HDMI and mini display port

Hi,
My Thinkpad Twist does not display anything when turned on except on external monitors. The Device manager shows a greyed out internal display icon, says it is not connected.
1. Could this be the power connect ribbon cable p/n DC002C003W00 have a fractured wire(s)? I have tested for open circuit between PWR1 and PWR2 connectors and there are 4 sequential pins which are open circuit. Is this normal?
2. The touch screen works
3. There appears to be absolutely no LED backlighting working
4. Is there a possible fix for this and if so is it the power cables or some physical problem with the ribbon cables OR is it definitely a new display that is needed using existing cables?
Thanks in advance
Andrew

The last 4 pins on the connector are unused I have determined so it is not the power ribbon cable connector.
I found two wires fractured in the LCD ribbon cable right at the point where it feeds through the twist mount. I expect this could be a common problem after use. After repairing these two wires it did not fix the screen problem. I have ordered a replacement LDVS ribbon cable and will report back once I have replaced that.

Thinkpad Twist Overheating

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