Thinkpad Twist Water Spill

Water spill on Twist. Machine doesn't boot. First thing I read is to do is remove the battery ASAP. Discover the Twist battery is not removeable. Please don't bother to send me links to the manual - have gone over it three times and can find no useful instructions in it for this situation. .
I was already really, really regretting my purchase of the Twist and now this battery situation is the icing on top of that cake. If it's going to recover, about how long should I expect it to take to dry out? Anything else I should or can do? Thanks in advance.

swcomm wrote:
Please don't bother to send me links to the manual - have gone over it three times and can find no useful instructions in it for this situation.
As you wish, but the hardware maintenance manual has pretty clear instructions on how to remove the battery pack. What about that didn't suit you?
Z.
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Similar Messages

Thinkpad s230u water spill - minor

Hi everybody,
About a year ago i purchased the s230u, and had no problems with it. However, i spilt water on it and turned it on to try to salvage my work, and whenever there was a sound it made a static noise, or something like that. I tipped it over to try to make the water drip out, then it shut down. I need my computer for work tommorrow, please help.
Thank you,
Sarah

Hi Sarah,
Welcome to Lenovo Community!
As per your query we understood that you are facing the issue with Static noise on ThinkPad S230u.
As you have mentioned that the water was spilled on the laptop, and after that you are facing this issue, for this issue you can check it out in keeping the system idle for 48 hours, and you have to remove the battery from that.
You can also use a air blower with low speed to get it dried up quickly, or else you can visit nearby by service center for further assistance.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps.
Best regards,
Hemanth Kumar
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Sharing my experience, water spill accident on my Retina Macbook Pro

I would like to share my experience to the community and to fellow mac users regarding my water spill accident on my 1-week fresh Retina Macbook Pro.
Before begining, i appologize for gramar or spelling mistakes since I am French and English is not my first language.
So lets begin ...
My 2006 macbook pro started giving away and i knew that i had to replace it very soon. So i opted for a high end machine because i knew i needed something for at least 5 years.
After much thought, i bought a Retina Macbook Pro since for work i needed a 15 inch screen laptop and portability was key for me.
Normally at work the Retina Macbook Pro sits on an aluminum Rain Design stand, but on thursday, i was at a co-worker office brain-storming for an important presentation. So i had my Retina macbook pro sitting on a small conference table and next to it i had a cup of water (THE CULPRIT), 200 ml to be precise.
I know, i know ... i shouldn't have been drinking a beverage while using my computer at the same time but i'm always careful with my stuff (proof my 2006 macbook pro still lives).
So enough introduction ... After taking a sip from that cup of water i accidently spilled the cup on my keyboard. To be precise i spilled around 160 ml of tap water on the keyboard while the computer was ON (on battery).
I froze for 5 seconds cursing in French, looking at the puddle of water on my keyboard, then i immediatley FORCED shut down the computer.
I ran for paper towels and started absorbing as much as i can, while absorbing the water my fellow co-worker was helping me, and since the power button is so tiny and placed on the keyboard, he accidently turned it back ON again ... I immediatly turned it back off (forced) and kept on absorbing as much liquid as i can.
To my surprise, we kept on bringing paper towels and absorbing ...The water was just sitting on top of the computer and i had the impression that not a whole much was making it inside.
After finsihing the first cleaning process ... i placed two dry paper towels on the keyboard and closed the screen, fliped the computer upside down so it was sitting on the screen. This was on thursday. I DID NOT DISCONNECT THE BATTERY (since i did not have the necessary tools for Apple's alien screws).
Friday morning, when i arrived at the office, i checked the laptop (still haven't turned it on) ... Paper towels were wet, so i changed them ....
I left it over the weekend at work .... doing some research on water spills ... i decided not to use rice or hair dryers or opening the machine ... i estimated that what could've made it through the inside of the laptop was roughly 20 ml of water that was absorbed by a plastic sheet seperating the keyboard from the logic board.
Monday, D-day, i tried turning the laptop ON and it booted normaly ... i was a bit skeptic, i was thinking maybe the RAM modules were fried or certain keys on the keyboard or the sound controller ... but nothing everything seemed normal.
I just finished running the Apple Hardware Extensive Test and everything seems running fine.
So to all persons who will be in the same case as mine - WATER SPILL - (not coffee, cola, or sugary acidic beverages spill). Turn off the machine as fast as you can, absorb water as much as you can, flip the computer on its screen side while placing paper towels to absorb humidity, time is on your side so the more you wait the better, in my case 3.5 days, and PRAY .
The waranty is probably voided since black sensors inside the machine turns to red as soon as they contact water, (like litnus paper with acids or bases)
Hope my experience will help you get through yours ...

9 times out of 10, you cannot, will not, shall NOT get thru same,.......corrosion sets in.
Many people suffer the pain of a "dried out and working notebook".......... only to learn corrosion will soon ruin it.
Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.

Thinkpad Twist s230u: Can no Longer Connect to the Internet

Hello,
Several days ago my Lenovo Thinkpad Twist suddenly stopped connecting to the internet. I was at the cafe using my phone hotspot and everything was fine, but then when I got back home, it could not detect any wireless networks in my house. I thought it may have just been my wi-fi but my phone could connect to the wi-fi just fine. I tried plugging in my phone again for personal hotpot and it could detect my phone, but no longer connect to the internet (it'd say that it's connected, but no pages would load). I tried rebooting my computer, but the wireless networks still could not be found and my phone's hotspot could no longer help it connect to the internet. I tried a Malwarebytes Scan but that didn't detect anything, and my McAfee virus scanner is not gonna help me find anymore viruses (long story as to why I don't have a better virus protection).
Can't really install any updates since I can't connect to the internet at all...rebooted several times to no avail...
Any sort of help or ideas would be greatly appreciated! Thank you so much!
Sincerely,
Ingrid

I just started to have similar problem. I cannot connect to interent via ethernet or wifi. Both connections show I am connected, but cannot acces any web pages. It is like it is not connected. I would like to know how to restore back to when I bought it, 12/20/13, and then re-load the Windows 8 pro that is somewhere on the partition HD. Any help out there?????? All my other devices/laptops/computers work fine on the internet.
Stadtusquo
ingschan wrote:
Hello,
Several days ago my Lenovo Thinkpad Twist suddenly stopped connecting to the internet. I was at the cafe using my phone hotspot and everything was fine, but then when I got back home, it could not detect any wireless networks in my house. I thought it may have just been my wi-fi but my phone could connect to the wi-fi just fine. I tried plugging in my phone again for personal hotpot and it could detect my phone, but no longer connect to the internet (it'd say that it's connected, but no pages would load). I tried rebooting my computer, but the wireless networks still could not be found and my phone's hotspot could no longer help it connect to the internet. I tried a Malwarebytes Scan but that didn't detect anything, and my McAfee virus scanner is not gonna help me find anymore viruses (long story as to why I don't have a better virus protection).
Can't really install any updates since I can't connect to the internet at all...rebooted several times to no avail...
Any sort of help or ideas would be greatly appreciated! Thank you so much!
Sincerely,
Ingrid
ingschan wrote:
Hello,
Several days ago my Lenovo Thinkpad Twist suddenly stopped connecting to the internet. I was at the cafe using my phone hotspot and everything was fine, but then when I got back home, it could not detect any wireless networks in my house. I thought it may have just been my wi-fi but my phone could connect to the wi-fi just fine. I tried plugging in my phone again for personal hotpot and it could detect my phone, but no longer connect to the internet (it'd say that it's connected, but no pages would load). I tried rebooting my computer, but the wireless networks still could not be found and my phone's hotspot could no longer help it connect to the internet. I tried a Malwarebytes Scan but that didn't detect anything, and my McAfee virus scanner is not gonna help me find anymore viruses (long story as to why I don't have a better virus protection).
Can't really install any updates since I can't connect to the internet at all...rebooted several times to no avail...
Any sort of help or ideas would be greatly appreciated! Thank you so much!
Sincerely,
Ingrid

ThinkPad USB 3.0 Dock - Prevents ThinkPad Twist (S230) from booting (Windows 8.1 Pro 64 bit)

Hi, I upgraded to Win 8.1 tonight and found the ThinkPad Twist wouldn't boot at all when the USB 3 dock was plugged in. When it tried to reboot I just get a permanent blank screen. When I power down and do a cold boot, I get the ThinkPad welcome screen but no boot options line prompt below it and it gets stuck on the ThinkPad logo. The only way I can get it to boot is to unplug the ThinkPad USB 3.0 Dock USB cable from the machine then dreboot from cold again. It's a bit annoying and definitely didn't behave like this under Win 8.0 RTM just a few hours ago.
I also found the dock-attached external displays wouldn't work under Win 8.1, but updating the Dock firmware and the DisplayPort firmware as mentioned in another discussion board fixed that prob at least. But I still can't boot or reboot with the ThinkPad USB 3.0 Dock attached... Help would be appreciated.
TIA...
Paul
p.s. my ThinkPad USB 3.0 Dock is Model DU99019, ASM PN OA34193
Solved!
Go to Solution.

Thanks for the help. None of that fixed the problem, so I've run the tool and sent the results to DisplayLink support as you asked, with a link back to this thread. For your reference I have a Lenovo Service Request Number: 8001961163 on this problem. ( I mention this so we don't duplicate efforts).
Here's part of what I said to DisplayLink Support:
"I have all the latest drivers and updated the UEFI from Lenovo a couple of weeks ago. I restored a Windows 8.0 clone to see if the problem was present at that level, but I had the same problem, so I put Win 8.1 back. It used to work fine up until a week ago when I updated to Win 8.1, but as I said, I regressed to a Win 8.0 image and it persists there now, too.
The problem is when I restart Windows with the Dock connected, it’ll shut down normally then not reboot – it gets stuck on the Lenovo screen that asks to press Enter for the UEFI config. Same happens if I cold-boot it from power-off. Unplugging the USB3 cable and cold booting is the only way to get the PC going again.
Files attached show screen shots of my troubleshooting progress. There was originally a “Mirage Driver” that the compatibility reporter was complaining about, so I removed that but still had the same problem after rebooting.
Personally, I think it’s a hardware or UEFI problem, as the problem happens before anything of Windows gets loaded at boot time."
Best regards,
Paul

Thinkpad Twist- Hard Drive issues

Hello all! I have a ThinkPad Twist that is still under warranty. A couple of weeks ago I got a 2100 HDD detection error . I am currently based in a rural part of Mexico for work (for a few months) and called into the US service center and they said I needed a new hard drive. As you can imagine, I was pretty frustrated to have the laptop die like this when it is way less than a year old. Anyway, the support center said that they could not mail the hard drive directly to Mexico but that they could mail it to a colleague in the US who was coming out here this past weekend. I got the hard drive yesterday and, as requested, called up the support center and they said that their systems have been down so they could not walk me through the reinstallation process, as they had said they could. The attendant directed me to a document I'd that would supposedly explain step by step how to change out the hard drive but I looked it up and it is for a different model all together...in the meantime, I went ahead and opened the new hard drive. From what I can tell, it is an SSD and my system has a HDD. They look completely different-Help! Is there a way to install the SSD or do I have no other option but to have them send another one to someone in the US and then get it brought out to me? Thanks in advance for your help. Oh, and the nearest authorized Lenovo service provider (3rd party) is about a 16 hour bus ride from here....

do you have picture of the two hdd that you have in your possession?
This is the correct hardware maintenance manual for your system.
http://support.lenovo.com/en_AU/downloads/detail.page?DocID=UM016481
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Cannot upgrade to win 8 pro on thinkpad twist

I just bought a thinkpad twist with windows 8 and seperately purchased windows 8 pro pack. However the pro install gets to 15% and then fails. People with the lenovo yoga 11 and yoga 13 are having same issue. Microsoft support has not been able to come up with a soluion. Anyone here with similar issue? Any solutions?
Solved!
Go to Solution.

I got it to install with help from MS support. Here are the steps:
1. Search for "msconfig" and start the app.
2. Under the general tab select "diagnostic startup".
3. click OK.
4. Restart machine once.
5. After restart. Initiate windows upgrade.
6. After successful upgrade, return to msconfig and reset setting to "normal startup".

Fix for slow-as-hell refurb ThinkPad Twist S230u

I recently got a refurbished ThinkPad Twist, and I was having issues with lagging - everything was taking forever, both web-based and local. Kept monitoring performance and nothing seemed amiss with memory or processing, nothing wrong with my internet connection. After a little digging I found that using Lenovo Solution Center solved my problem - it prompted me to update the BIOS, there was some kind of update related to power management, and there were some Windows patches. As soon as I did that everything was running as smooth as silk. Seems a little shady the refurb people wouldn't have done those updates since they came out before I got the laptop, but whatever, just glad I got it solved. I thought I was going to have to try a factory reset but no!
I just wanted to share here since I spent a ridiculous amount of time winding my way through the labyrinthine Lenovo website, when all I had to do was go to Start and type "update." So if, like me, you're pissed off that your brand-new-to-you machine is faulty, do yourself a favor and try that first and see where it gets you.
You can also do a hardware scan through Lenovo Solution Center - which it seems like if you just got a refurbished machine and the hardware scan didn't come out clean that would be a tip-off that they didn't do their due diligence in testing it.

Thank you. I bought my Twist brand new and it has always run slowly until now thanks to your post. I really appreciate it.

Lenovo Thinkpad Twist touchscreen issue

Does anybody have any expirience with setting up the touchscreen on the thinkpad twist? I assume that I am having a kernel moduel issue because it does not show up in xinput (it did however show up in ubuntu as atmel maxtouch digitizer, and works without any issues). Any help would be gcreatly appreciated

Hi Lem0nade,
Thanks for your reply. I've tried calibrating the device and setting the full windows touch support, as well as resetting the device to factory defaults and updating the drivers but the problem is still present.
I've inserted a file showing an example of the troubleshooting approach in case it's useful. Starting a Metro paint application and then drawing vertical lines across the screen there's a line that just doesn't register the touch at all. If I use the touchpad to draw in that area it works ok, also this behaviour is consistent across multiple applications and is the same after I reset the device, makeing me fairly sure it's a hardware issue with the touchscreen.
At the moment I've got my Twist being picked up as an RMA by the site I bought it from but I thought this informaiton could be useful for other people seeing problems with their touchscreens.
Thinkpad twist N3C29UK

Thinkpad Twist heating issues

So I've had my Twist for a few months now, and I've noticed that it gets kinda hot every once in a while. So I installed the Open Hardware Monitor to monitor its temperature. Are these normal/healthy temperatures?
Casual use (web browsing, word processing, watching movies) in "Power Saver" mode: 40s and 50s
Intensive tasks (Matlab, Mathematica, Photoshop, Visual Studio, various games) in "High Performance" mode: up to the 90s
Should I be concerned at all?

Hi AmarD,
Welcome to Lenovo Community Forums!
I’m sorry to hear that your Lenovo ThinkPad Twist is overheating at times.
If your laptop feels hot and shows any of the problems below, chances are its overheating or getting there:
Fan constantly running and making loud whirring noises
Computer struggling to perform basic tasks like opening a new browser window
Mysterious error messages popping up in random programs
Lines on your laptop screen (a sign your video card is overheating)
System freezing or the dreaded BSOD (blue screen of death)
The laptop abruptly shuts down on its own
Optimal operating temperature is 50° Celsius (122° Fahrenheit) or below during normal operation of the device. 90° Celsius is an inacceptable temperature value even in case of high intensive tasks.
Use dust remover spray to clean out of the laptop's vents. Dust can accumulate in and block the laptop's fan vents Start using compatible cooling pads which will help in the flow of cool air into the underside vents of the laptop. Keep your working environment or computer room as comfortably cool as possible.
If the machine is still overheating, I strongly recommend you to contact our technical support for assistance.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Best Regards,
Mithun.
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ThinkPad Twist with USB3 dock display problem

I have a ThinkPad Twist running Windows 8 driving a single external display through a Lenovo USB3 dock. When I extend my screen across both displays or if I close the laptop and just use the external display, then the display periodically goes black and then recovers. If I duplicate the laptop screen onto the external monitor all is good.
Sometimes this is caused by UAC and other password requests. In that case the screen stays black until I respond to the pop-up on the laptop screen. I understand that this is a security feature. Other times it seems to happen spontaneously. Several times I have sat and watched the external display go black for a few seconds then recover several times a minute without any user activity. I don't think that's related to a security feature.
I also have a Lenovo X1 Carbon running Windows 8. When using it with the same USB3 dock I have never experienced this issue.

I was in the same scenario, my company bought a Twist for testing but we want Windows 7 because we can't train everyone on using Windows 8.
I finally found a project on SourceForge that seems to be working great.
http://yeokhengmeng.com/2013/01/auto-rotate-screen
I had to install the ThinkVantage Active Protection System before the program would function.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS014892
It's a simple install, you calibrate the different rotations of the laptop, read the README it will tell you how to get going, it takes 5 minutes.
I added it as a startup item for all users but I had to follow these instructions to get rid of a security prompt.
http://www.technipages.com/disable-publisher-could-not-be-verified-messages.html
I've been testing it and it's almost better than using the built-in button because it's automatic.

ThinkPad Twist hard drive issues TWICE in 1.5 years!

Hi,
     I purchased a ThinkPad Twist in early December 2012. After about 3 weeks, I experienced a hard drive crash. I took the laptop to Staples where I first purchased it who told me the drive crashed. I then contacted Lenovo and after months of trying to get the problem resolved, I finally did get a working hard drive and a new keyboard as that apparently was also defective. My computer was working again (finally) in April of 2013.
     Now, literally a year later, I have experienced yet another hard drive crash as well as the motherboard going out according to Staples tech team. They were shocked to hear I had only had the laptop for a year and a half and that it was a Lenovo as apparently Lenovo is a trusted name in laptops. Apparently, my unit was a "lemon" to have experienced so many severe issues in such a short amount of time according to the Staples tech department.
     I have always carried it in a padded laptop case, have never dropped it, and have not abused it in any way, shape, or form. Yet, I currently have a dead laptop that will take hundreds of dollars to get working again. Even if I did pay that to get it working, I have so little trust in the thing after 2 hard drive failures in such a short amount of time that I would only use it for internet and use our older Dell laptop (that we've had for 6 years with NO issues mind you) for any important documents and files.
     I am hoping there is something that Lenovo can do to help rectify this situation as I clearly have some defective parts or an entire defective Twist laptop on my hands. Please help! Help restore my faith in the Lenovo name for both their products and their business/service.
Thank you!
Jeremy and Stephanie Bradshaw

Did anyone respond to you? I am having a similar problem and have heard there is an issue with the connection to the hard drive, but I'm not inclined to get it fixed since I've had horrible experience with Lenovo customer support so far.

Water Spilled on 2011 MacBook Pro

Hi all,
I need help as to what to do next and whether or not I have a chance at saving my laptop.
I had a thermos of hot-ish water with a tea bag on my desk next to my 2011 MacBook Pro. My Mac has a keyboard cover, and a hard plastic case on both parts of the laptop.
About 3 ounces of water spilled onto my computer on the left between the keyboard and screen. At contact, the screen went immediately black and within a couple seconds I dried up the water with paper towels. I also removed the cases and cover and dried up the few drops that had leaked through that.
Now my computer is in a cool dry place and I haven't attempted to turn it on at all. I've already made an Apple Store appointment but I want to hear from other users as to what I can do from home.
Thank you for your help!

Youre out of luck, considering the spill and immediate blackout, trying to "dry it out" is a lost cause.
Everyone likes the "dry it out and turn it on" ploy, but it doesnt work, after major damage, not a chance.
Make a service call to Apple for likely logic board replacement and otherwise.

Thinkpad Twist - Disapointed

Between the randomly dimming screen, schizophrenic touchpad, non-function auto-rotate button, and forcing me to desktop on every boot well, let's just say that I'm not actively recommending this machine or Lenovo to anyone
I am running your patch 'solution' for the dimming screen, it dims less but still pathetic as it doesn't fix it.
I am running the latest touchpad driver - yet it still will bounce me randomly to other apps, less then it did with the old driver but still bad.
I've reloaded the machine several times in an attempt to straighten out the auto-rotate button. (and it appears that the original software load has a much newer driver then the one you can get from the website... which is odd)
I've determined (myself) that your "Lenovo hotkey client loader" service is what is forcing me to the desktop - So it's disabled, Not sure what it does, but I haven't missed it.
I am an IT professional, with over ten years experience. managing 800+ machines. And I'm currently pretty disappointed that I bought this machine, and disappointed with Lenovo (it's the first Lenovo I have bought since the IBM thinkpad X21)
I had originally thought that the Thinkpad Twist and Yoga were in the top three choices for the initial windows 8 launch. With my current experience I cannot recommend Lenovo products... I'm hoping these issues get resolved.

I am not from Lenovo but am experienced and have kept my first Lenovo (Twist) and wanted to comment. First, thanks for figuring out that Lenovo hotkey client loader service is what forces to desktop. Although many people may like the desktop, it has been driving me crazy. I changed its startup to Manual and noticed it seems to be what operates the special features of some higher numbered function keys and also the screen-orientation rotate button in laptop mode.
Regarding randomly dimming screen, I disabled the ambient light sensor dimming the first day (but keep the timer-based screen dimming). Regarding touchpad random apps, I can't do well with touchpads unless I disable tapping. I never re-loaded (I did make recovery from hard disk then restored after swapping to 256GB SSD) but I keep doing updates and the only auto-rotate/button problem for me now is having to be rotated with Lenovo logo at bottom before turning to laptop mode (or press the button if I haven't disabled Lenovo hotkey client loader).
In case this helps you or someone else: I had noticed battery draining while "off" - I finally seem to have fixed this, I think fix was disabling all the wake-on-LAN features I could find (definately driver settings for wired driver, wireless driver, and maybe BIOS setting). I also disabled some other settings such as security chip, but I think the key was disable WOL.

Thinkpad twist downgrade to window 7 missing driver

Hi
I just purchase the thinkpad twist s230u 33374HU from staples
I tried to upgrade the hdd to ssd, however I do not own window 8 copied. I download grade the machines to window 7 but there is no driver for wireless or lan adapter that support window 7 in driver matrices. How can I fix this or install window 8 in the ssd without having purchase another copied of window 8?

Google for the iso... as long as you are using the key that came with your computer, it is legal to download the iso from the internet and install it. After all, you licence the program, you don't buy it.

Thinkpad Twist Water Spill

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