Thinkpad W520 Disappointment to ALL HAPPY AGAIN!

Since the problem was resolved very satisfactorily with the help of the forum members, I am deleting my original post and saying a GREAT BIG THANK YOU TO FORUM members for helping me get my machine working!
Happy Thanksgiving!
Aggie85

TH,
No problem on questions! I keep hoping it is something that SIMPLE!!
I just checked and all setting are for maximum CPU whether AC or DC.
On AC, WInfo64 shows my CPU multipliers anywhere from 8x to 35x.
On DC, WInfo64 shows my CPU mutipliers anywhere from 8x to 10x (i.e. NETBOOK)!
Yep! Aggieland is a friendly place to live! I came here in 1981 to go Texas A&M, fell in love, got married, got a couple of Computer Science degrees, had a WONDERFUL DAUGHTER (now an Aggie), and NEVER LEFT !!
Which part of country are you from?
Happy Thanksgiving!
Aggie85

Similar Messages

Thinkpad w520 technical problems and warranty problems

I have a huge problem with my Lenovo ThinkPad W520 (Machine#4270CTO, SN * 11/07) purchased on US website in August 2011. Here is the story below:
In late December 2011 my laptop hardrive stopped working and as I am in Georgia(Caucasus) I went to the Lenovo Authorised Warranty Service Provider (not naming the company). They made the harddrive replacement very quickly and i was happy back then.
By start of January 2012 another problem came - my keyboard stopped completely working and as before I went to the service provider again and the faulty part was also changed in 2 weeks time.
By the end of January several problems occurred all together:
1. The speakers stopped working completely they just give an itching sound.
2. The track pad 2 buttons are completely unresponsive (not working) and the same 2 buttons on the keyboard - when I turn the trackpad off completely the keyboard buttons work.
3. 2 days ago computer completely went off and it is not starting at all. Power button lights on (green) than a flash turns on and immediately off and nothing happens besides the power button light .
I contacted Authorized Warranty Service Provider again some days ago but unfortunately they give me the following answer: They have a limit for service from Lenovo 1 times per computer which means they can order only 1 part replacement a month and as last keyboard replacement they made was on 12th of February 2012 I have to wait.
I'm really confused of the Lenovo quality and service ATM paid over 2,000 USD in a machine that had no sound and track pad for the last 2-3 weeks and now the computer is completely off and I can not even use it.
I used to be a Lenovo/IBM customer for quite a long time not only for my personal use but also for business and I never had problem with Lenovo products before or support. 'm Honestly tired of this computer and situation in general and instead of changing every item(Listed above) and wait 3 months till my Laptop is fully working is just nonsense and also to be an owner of a high priced brick with almost all parts changed under a guarantee is also not pleasant . I'm sort of stuck on what to do and I ask some solution for me is there any way to change the computer to new/refurbished or get my money back?
Moderator edit by bananaman: Masked serial number to prevent misuse.

I have had similar problems, and would recommend the following:
You probably wont get a resolution from the forums, only sympathy (which can help!).
Keep calling anyone you can find to do with Lenovo warranty about the issue utill you get a decent response. I was calling every day for 2 months. The process was so painful, I now live with the non-critical problems rather than deal with them.
Next time consider Dell. Their 3ry warranties have been outstanding - shipping parts to me anywhere in Eurpe within 48 hours, or collecting from my office and returning fixed 2 hours later, even in Gibraltar.

Thinkpad W520 Win7 Bluetooth device not recognized by Windows 7

Hello all,
Just received my Thinkpad W520 4270 CTO with bluetooth installed. It was a DOS workstation that I installed Win 7 x64 Ultimate on and I finally got all the drivers installed but the bluetooth software says there is no BT device connected to my laptop. I checked the BIOS settings and confirmed the BT is enabled. I even disabled it, saved, then enabled it to toggle. Hitting the Fn+5 combo doesn't trigger the light or any "Found New Hardware." When the laptop first boots up the BT light flashes along with the wifi light and the HDD activity light. I haven't yet been able to load another OS, but I'm downloading Arch Linux and BackTrack 5 to test to see it's possibly an OS issue.
Any thoughts or ideas would be helpful, it appears my Google-Fu has failed me as well.
EDIT: I realize the sticky about the "do not update the bluetooth drivers" but I'm not getting my bluetooth to work at all, not even being recognized by the OS as an "unknown device."
Solved!
Go to Solution.

I figured it out. It's laughably easy. Download the keyboard hotkey drivers and install them. It'll allow you to use the Functions at the top of your keyboard, then after you restart, hit Fn+F5 and you'll get a menu to enable Bluetooth on the OS, then Win7 should detect and install the drivers for it, or you can download the ones from Lenovo's site.

Wifi scans but fails to connect on Thinkpad W520

Running Network Manager on a Lenovo Thinkpad W520 and able to scan but unable to connect to wifi. Wifi works fine in dualboot on Windows, and ethernet works fine in both.
$ lspci -vv
03:00.0 Network controller: Intel Corporation Centrino Ultimate-N 6300 (rev 35)
Subsystem: Intel Corporation Centrino Ultimate-N 6300 3x3 AGN
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 35
Region 0: Memory at d5300000 (64-bit, non-prefetchable) [size=8K]
Capabilities: <access denied>
Kernel driver in use: iwlwifi
$ sudo systemctl status NetworkManager-wait-online.service
● NetworkManager-wait-online.service - Network Manager Wait Online
Loaded: loaded (/usr/lib/systemd/system/NetworkManager-wait-online.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Sun 2014-12-21 22:58:55 EST; 12min ago
Main PID: 500 (code=exited, status=1/FAILURE)
Dec 21 22:58:55 Defiant systemd[1]: NetworkManager-wait-online.service: main process exited, code=exited, status=1/FAILURE
Dec 21 22:58:55 Defiant systemd[1]: Failed to start Network Manager Wait Online.
Dec 21 22:58:55 Defiant systemd[1]: Unit NetworkManager-wait-online.service entered failed state.
Dec 21 22:58:55 Defiant systemd[1]: NetworkManager-wait-online.service failed.
$ sudo systemctl status NetworkManager-dispatcher.service
● NetworkManager-dispatcher.service - Network Manager Script Dispatcher Service
Loaded: loaded (/usr/lib/systemd/system/NetworkManager-dispatcher.service; enabled; vendor preset: disabled)
Active: inactive (dead)
$ sudo systemctl status NetworkManager.service
● NetworkManager.service - Network Manager
Loaded: loaded (/usr/lib/systemd/system/NetworkManager.service; enabled; vendor preset: disabled)
Active: active (running) since Sun 2014-12-21 22:58:23 EST; 13min ago
Main PID: 341 (NetworkManager)
CGroup: /system.slice/NetworkManager.service
└─341 /usr/bin/NetworkManager --no-daemon
Dec 21 23:10:12 Defiant NetworkManager[341]: <info> Activation (wlp3s0) Stage 4 of 5 (IPv6 Configure Timeout) started...
Dec 21 23:10:12 Defiant NetworkManager[341]: <info> (wlp3s0): device state change: ip-config -> failed (reason 'ip-config-unavailable') [70 120 5]
Dec 21 23:10:12 Defiant NetworkManager[341]: <info> Disabling autoconnect for connection 'Bifröst'.
Dec 21 23:10:12 Defiant NetworkManager[341]: <warn> Activation (wlp3s0) failed for connection 'Bifröst'
Dec 21 23:10:12 Defiant NetworkManager[341]: <info> Activation (wlp3s0) Stage 4 of 5 (IPv6 Configure Timeout) complete.
Dec 21 23:10:12 Defiant NetworkManager[341]: <info> (wlp3s0): device state change: failed -> disconnected (reason 'none') [120 30 0]
Dec 21 23:10:12 Defiant NetworkManager[341]: <info> (wlp3s0): deactivating device (reason 'none') [0]
Dec 21 23:10:12 Defiant NetworkManager[341]: <warn> Connection disconnected (reason -3)
Dec 21 23:10:12 Defiant NetworkManager[341]: <info> (wlp3s0): supplicant interface state: completed -> disconnected
Dec 21 23:10:15 Defiant NetworkManager[341]: <warn> Could not get scan request result: Scan request rejected
Additionally, after stopping NetworkManager and trying wifi-menu, it scans correctly but fails to connect, never even prompting for a passphrase.
So I tried wpa_supplicant on its own:
$ sudo wpa_supplicant -B -i wlp3s0 -c <(wpa_passphrase "Bifr\xc3\xb6st" "mypassword")
Successfully initialized wpa_supplicant
wlp3s0: failed to initialize driver interface
For good measure:
$ rfkill list
0: tpacpi_bluetooth_sw: Bluetooth
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
$ ip a
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
valid_lft forever preferred_lft forever
inet6 ::1/128 scope host
valid_lft forever preferred_lft forever
2: enp0s25: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
link/ether f0:de:f1:62:13:b8 brd ff:ff:ff:ff:ff:ff
inet 10.0.0.11/24 brd 10.0.0.255 scope global enp0s25
valid_lft forever preferred_lft forever
3: wlp3s0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN group default qlen 1000
link/ether 00:24:d7:c6:ab:48 brd ff:ff:ff:ff:ff:ff
I'm at a loss. and I've googled my little heart out. Any help would be appreciated.

Welcome to the forums - and thanks for a great initial post, all the needed information seems to be here.
Specifically, the following error from wpa_supplicant will most likely be best to dig into:
wlp3s0: failed to initialize driver interface
I see several results of this error in a google search, but none of them quickly translated into solutions yet. To get some more information on it, could you run the same wpa_supplicant command, but with the verbose debugging flag "-dd" and post the ouput here?
I don't have a intel wireless card, so I don't know what the diagnostic signs are for the problem addressed in the wiki, but you may want to try the modprobe options shown in this section of the wiki.
EDIT: there is a similar but unresolved thread on these forums here which points to using the -D flag for wpa_supplicant to specify other drivers. I was thinking this too upon my first reading, but I don't fully understand what these are so I was reluctant to suggest it. It certainly can't hurt anything to use the command in the wiki to see which drivers are available, then try each one.
EDIT 2: and this thread seems to indicate that the -D flag driver specification is the right solution. So start here with the -D flag and only if that fails follow up with my initial debugging suggestions.
Last edited by Trilby (2014-12-22 12:52:13)

Thinkpad W520 with Minidock+ Series 3 - Dual monitors and USB fail sporadically

Hello there,
I wonder if anyone has experienced problems ThinkPad W520 and Mini Dock Plus Series 3 (Part number: 433830U)? I run into problems with dual monitor and USB devices.
For dual monitor setup, sometimes only a single monitor is detected, sometimes no monitors are available in the NVidia control panel. Rigorous display detection doesn't help. Disabling Optimus in BIOS doesn't seem to affect it. After I dock and undock couple of times, reboot, unplug the power cord, it seems to resolve and both monitors work fine.
Also, I run into troubles with USB devices (keyboard/mouse). Sometimes they are not detected at all, but if I plug them into different USB ports on the mini dock, they are detected and work fine.
For me this problem happens about 50% of the time when I dock... Any ideas, insights or suggestions are greatly appreciated. Could it be a faulty Thinkpad, docking station or may be both? I really to upgrade next time to W530, but I've been through so many problems with W520, so I don't know if it's a good idea...
Thanks so much.
Solved!
Go to Solution.

If system update isn't finding anything, and the system works just fine on its own, it could potentially be a faulty Dock.
It could be overloaded. Could you try testing the dock using just one monitor, and no keyboard or mouse, to see if you run into the same issue. It would still be a faulty dock, but it may be a potential workaround for the time being.

[CLOSED] Thinkpad W520 graphics issue

I'm trying to install X on my thinkpad W520 and I can't get it to work. I've tried the nouveau and nvidia drivers (with all the necessary reboots) and nvidia-beta from the AUR with no success. When trying to start X, I get an error that says no screen and it fails.
Vesa almost work. I get a screen, but the screen is shifted up so I can't see the top and there is a black bar along the bottom.
The graphics card is a NVIDIA Quadro 1000M Graphics. Any ideas?
Last edited by elcron (2011-07-11 02:43:55)

The Optimus switching technology on the Nvidia card doesn't work in Linux, so you have to choose your graphics at BIOS level. I went with the Intel discrete graphics to save battery, and it works okay for my needs. Of course, it depends on what your needs are.
I believe that the default is Intel graphics anyway, so configure X for that if you just want it going as soon as possible.
Last edited by eerok (2011-07-11 02:24:51)

I want to upgrade, not install intunes all over again!

Heres the thing, me, i'm perfectly happy with an outdated version of itunes, it doesn't bother me in the slightest, however all my movies and TV shows have disippeared from my 30g ipod video and i'm assuming the outdated version is why. I clicked to find updates and i'm brought to a page asking me to install itunes all over again, not just update. Help?
Windows XP

As with most programs, when you update them, the "Old" version has to be removed in order for the new program with its new files to be installed.
When you download the "New" version of iTunes and start installing it, It will detect the "Old" version you have, automaticly remove it and place the new updates to your PC.
When the old version is removed you will not loose any playlist, Music, Ratings ect ect. You can remove iTunes, then reinstall it urself and still not loose any music or have it deleted.

Winxp 64bit with ThinkPad W520

Dear All,
for last time we purchased ThinkPad W520 , we receive it with Win 7 64bit , but we want work with Winxp 64 bit,
Anway, I'm tried to install Winxp 64 bit and to install driver , But no any driver work fine else the Network Ethernal adapater.
I don't know what is the problem i made update for Winodws .
When i try to install for eample the video card ,it's start extracting the files, then when the last windows apear that say finish ,i checked the box to start install video card, but it's dispare and nothing happend.
And for sure i change this option in BIOS , Disable the optumus from BIOS, and make it discrete graphics.
Same for USB3.0 not work also...
I hope there is way to fix drivers in Winxp 64 bit.
Thank u.

While I never tried Winxp64 bit on my W520, I have tried using it before. It has a lot of driver issues like that because it was a very rare products so most 64bit drivers where desined for vista and up(Same with a lot of 64bit programs). Some will work but most have installer checks that have to be tricked into thinking that you are on a vista or higher machine. Most won't however do to the major changes that happened in vista and windows 7. That combined with the fact that I found Xp 64bit very unstable just on its on made me move away from it. Personally I feel that the changes Microsoft made in Windows 7 (both under the hood and UI) have major benifits and see very little reason to try to stick with xp.
Is there a reason that you need XP?

No RAID option in Thinkpad W520 BIOS

There is no RAID option in my Thinkpad W520 BIOS
I only get the "ACHI" and "Compatibility" mode.
I intended to put two SSDs in RAID 0 and did not want to buy 2 mechanical HDDs.
It appears that you only get the "RAID" controller when you order the W520 with 2 mechanical HDDs and let Lenovo configure the RAID for you .
I may have to send my unit back. I am VERY disappointed that this was not made clear at the Point of Sale.
My UEFI BIOS Version 1.06 - BIOS Date 2011-03-02
W520 4270CTO i7-2820QM Quadro2000M 1920x1080 Display 16GB RAM 2x240GB Intel 510 SSDs (RAID 0) - BIOS 1.42 - PCMark7:4,568
Samsung Series 9 15-inch NP900X4C-A03US - PCMark7: 4674

I think the language has been changed. It now says; Internal RAID: not enabled or Internal RAID: configured by Lenovo.
When I ordered it said something more like Internal RAID: user configured or Internal RAID: preconfigured by Lenovo.
I do forget the exact wording, but the old wording pretty clearly indicated you had it but it was just not yet configured.
My actual order however says: Internal RAID not configured.
Perry
Perry
W520, I7 2720QM, M4 512 GB SSD OS/Program Disk, C300 256 GB Data Disk in Ultrabay Caddy; X220, I7 2620, Samsung 256 GB SSD, Intel 310 mSata Drv, T61, ancient but working, Asus MoBo, I7 2600k overclocked

New Thinkpad W520 4270CTO does not Post

I have had a lenovo thinkpad w520 4270cto for about 2 weeks that no longer works. Pressing the power button turns the machine on and the lights flash on for a second then turn off. The ring around the power button stays lit and the fan sometimes stays. Some heat can be felt coming out the exhaust.
Troubleshooting:
Removing hard drives - no change
using just 1 memory stick - no change
remove battery and ac power while trying to turn on 10 to 30 times and then plugging power back in - no change
disconnect the CMOS battery for an hour, connect it afterwards - no change
I have called the support number 1-800-426-7378 given to me the the online support chat person and was told the motherboard will need to be replaced. I will receive a box on wednesday and was told to expect 6 business days before i would have it back, hopefully in working condition. This laptop will be going to a ezserve depot.
EDIT: I was told by the phone operator that i did not need to have the battery, adapter, hard drives installed when i ship it can someone please comfirm that? I've read on another forum of a user who ran into difficulty because he did not include all the hardware. linked here: http://www.pcmech.com/forum/tablets-smartphones-mobile-devices/210578-avoid-lenovo-ezserv-depot-repa...
Lenovo Thinkpad W520 4270CTO - Core i7 2640 - 6GB DDR3 (4gb preconfigured) - 120gb Corsair F120 (2x 500gb RAID preconfigured) - 500gb Seagate momentus (ultrabay)
Solved!
Go to Solution.

Update: 12/23/2011 9:18pm CST
I shipped it in the afternoon of 22nd. Here is the status log.
Original comments/problem description
BATT WAR ENDS:12/11/2012 WILL NOT BOOT *
StatusStatus Date/time received Time zone Description
CX
12/23/2011 19:59:00
C
Repair complete, shipped to customer
OS
12/23/2011 09:27:00
C
Machine being repaired
AK
12/19/2011 19:32:00
C
Carrier processing request to ship container
AK
12/19/2011 19:40:16
C
Carrier processing request to ship container
Parts provided may be new or serviceable used parts.
Update: 12/27/2011
I have received my Thinkpad w520 4270cto and it appears the motherboard was the problem. They replaced it and it is now in working condition. Thank you for the prompt support lenovo/ibm.
Update: 12/28/2011
It appears my thinkpad has a giant scratch across the back of the LCD case that was not there before i sent it. I had not noticed it yesterday due to poor lighting. Also the backlight failed to turn on until i rebooted the computer twice.
Lenovo Thinkpad W520 4270CTO - Core i7 2640 - 6GB DDR3 (4gb preconfigured) - 120gb Corsair F120 (2x 500gb RAID preconfigured) - 500gb Seagate momentus (ultrabay)

My iPod Touch is running on ios 7. In the last two and a half months all the apps of my iPod have been wiped out twice. I had to download all the apps all over again. Why is this happening?

My iPod Touch is running on ios 7. In the last two and a half all the apps of my iPod have been suddenly wiped out twice. I had to download all the apps all over again. Why has it happened?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have a current iPhone 5 with all my apps and games at certain levels, how do I use iCloud to transfer current game levels as only a few games have transferred and other games want me to start all over again on my new iPad?

I currently have an iPhone 5 that I play games on regularly and I have just bought the iPad 4 and I want to transfer all my game progress from the iPhone to the iPad. I have turned on iCloud on both devices and backed up and while all my games transfer only some of the games maintain progress where others want me to start all over again. I pretty sure I doing something wrong... Can some help or give me idiot proof guidance on how do do this successfully. I'm generally pretty tech savvy but this has me stumped and iCloud is ment to be easy to use.

I would not be able to give you idiot proof guide, since different games are different. Some of them have icloud integrated already, but those already taken care of. Some of them use specific logins and once you log - you get your info. General recommendation is to contact support sites of those games for enabling icloud instructions or enabling of transfer. There are other purely apple ways - like sync your phone in itunes and then sync apps with ipad, but those are only one time transfer. There is another way that is not typically recommended - restoring ipad from iphone backup. It may transfer your game content, but once again sync in the future has to be done by game.
So if I were you, I would address that individually with every game provider.

HT1977 My Computer crashed so I have had to download iTunes all over again. The problem is now I can't sync my Apps to my iTunes. It doesn't let me arrange them or anything when plugging my iPad in. The screen is greylike and won't let me select anything

Hi Guys,
My computer crashed and I lost everything. I got a new one and downloaded itunes all over again. When I plug my ipad in even after authorising my computer it will still not let me edit anything on the ipad. The screen is grey like on the ipad section and i cant select an app or anything. I have transfered purchase apps but all it does is take movies and tv shows accross. It wont transfer the apps into itunes. Please help

As far as I know, iTunes will still not change anything until you click on Apply in the lower right corner. I fiddle with my settings all the time - just so I can get a sense if what to expect should I make any changes - and I have never seen anything happen to my configuration unless I click on Apply in the lower right corner of iTunes. Not only that - you have turned off auto sync so as far as I know you still have to click on sync or apply in order for the iPad to sync with iTunes.
That doesn't mean it will not happen, I've never seen it happen - is all that I'm saying. I'm sorry but I'm not sure what will happen, but the only reason that I can of why the apps will not transfer is because of the manual manage setting. I could be wrong about that as well.
Look at this discussion - which I have referred quite a few users to read. I know this process has worked for a number of people that have read it and used the instructions in it. Maybe we are missing something - what that would be - I'm not quite sure, but take a look.
https://discussions.apple.com/thread/3305461

When I only want to close the current window to return to the previous window, the whole firefox site closes down, I end up back at my desktop & have to start all over again. How can this be fixed?

If I close a window I should be back at the previous window that I was at when I followed a link to this window. At least that's the way Internet Explorer works, which I have used for years. The only thing that prevents me from using Firefox exclusively is that it is very time consuming to have to start all over again from scratch every time I close a window. For instance, say I type "cats" into the search box. It gives me links to a list of "cats" sites. I go to a "cats" website, decide I don't like it so close the window to return to my list of sites, but instead of returning me to the list, I end up at my desktop. Then I have to start all over, just like I had not even been online. Very aggravating. I don't know how else to describe the problem, I can't believe that other people haven't had a similar complaint, unless I just have some settings wrong?

Now up to Firefox 8 and the problem persists. Cannot go to the www.turnitin.com page and login as I used to do -- Firefox does not remember my username or password.
Still works on Windows, and with other browsers... It would be great if a fix is available.

After I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?

after I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?

Try removing and then reinstalling the Apple software using these instructions.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
The above containes a link for XP. Also. make sure you install the correct Apple software, It comes in 32 and 64 bit and you need the one that is the same as the computer OS

Thinkpad W520 Disappointment to ALL HAPPY AGAIN!

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